Owners/service Manual Problems of Toyota Tacoma

I purchased the Tacoma 10/9/2013, I noticed some of the recall repairs had not been made by the previous owner, I took it to the dealer, 10/29/2013 for the necessary repairs. I was informed by the service guy, using a hammer, that my frame was crumbling and I would be needing a new frame as well. I called Toyota customer service numerous times and all I ever got was, I'm sorry, and how they were well aware of the corrosion problem with the frame on the 2002. The rust problem on my Tacoma is so severe, the truck is starting to buckle, no space between the cab and the bed at the top. It is in such bad shape no one will put it on a lift! it will be the complete and single cause for the demise of my truck, and quite possibly myself. I had just bought the truck. I will be driving the Tacoma when the frame breaks apart and I will probably die. 9/11/17 I wrote james letz, ceo of Toyota, and manager of Toyota motor engineering and manufacturing, I stated, "I followed the corrosion prevention in the owner's manual. The quality of the frame on the 2002 Toyota Tacoma is inferior due to inadequate rust protection at the factory. " 9/28/17 I received a response by phone from grand prairie, TX. He told me there was a recall letter sent out to the owners of 2002 Tacomas, informing the owners to check for rusting and corrosion on the frame, and they could bring the truck in for a rust prevention spray; however, it expired 2011. They obviously know how severe the problem is. I told him I was scared, and he answered, "I understand I would be too. " he led me to think nothing was going to be done, but it was up to the engineering and manufacturing department, oddly enough, that is mr. Letz!.

See all problems of the 2002 Toyota Tacoma 🔎.

Date of purchase Toyota of somerset reported this was a second buyer. They reported a lady had owned the vehicle. Through carfax I found me to be the 5th owner. They did not have the warranty information in with the manual information. They did not supply this at time of purchase and has not offered upon request. They said they would honor the service. Upon the reverse coming out there was disagreement and the service manager, mr. Turpin and mr. Johnson were very adamant and refused to honor the mfg. Warranty on the drive train. They first asked $700 and then negotiated for $450. Which I refused. Needless to say we do not have any correspondence but I still have to drive without reverse in my vehicle. This is why I did not report the lug nuts breaking and causing my wheel to fall off and causing damage to the truck. Toyota of somerset does not offer assistance and accuses abuse.

See all problems of the 1997 Toyota Tacoma 🔎.