Warning Light On problems of the 2010 Volkswagen CC

The contact owns a 2010 Volkswagen Cc. The contact stated that while driving at 30 mph, the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to steer the vehicle. In addition, the horn and all the buttons on the steering wheel failed to operate. The air bag and steering warning lights illuminated. The vehicle was taken to a dealer where it was diagnosed that everything in the steering wheel and the steering rack needed to be replaced. The vehicle was not repaired. The contact also stated that the clock spring was independently replaced. The contact was aware of NHTSA campaign number: 15v483000 (air bags). The manufacturer was notified of the failure. The failure mileage was 60,000.

I purchased my 2010 vw Cc used in may 11, 2013 at 35,000 miles--it had two previous owners. Ever since that time, the steering wheel clock spring has been making a chafing noise whenever the steering wheel is turned. More recently, the noise has become louder, and I hope that the ribbon cable within it will not tear and cause an airbag deployment when not in an accident, or a non-deployment when in an accident. I have not bothered to take it to a vw dealer due to the car being out of the 3-year/36,000 warranty and due to excessive prices charged by dealerships. Luckily, the airbag warning light has not yet illuminated. I received a recall notice indicating that a remedy is not yet available. This is unacceptable. The notice also mentioned that hair and/or fibers are to blame--I don't see this as being possible, as hair would rarely fall that far forward of the driver's head, and the previous two owners and I are males with short-cut hair.