Other Fuel System Problems of Volkswagen CC - part 1

Volkswagen CC owners have reported 104 problems related to other fuel system (under the other fuel system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Volkswagen CC based on all problems reported for the CC.

1 Other Fuel System problem of the 2015 Volkswagen CC

Failure Date: 04/15/2024

Started having problems with the fuel tank at around 65,000 I had an extended warranty on the vehicle and around 80,000 they replaced the entire fuel tank… recently, I started smelling gas very strongly inside my vehicle and took it to a honest mechanic who was able to find the fuel pump which is located behind the backseats he told me the pump is sweating and there’s a puddle of gas in it and that’s why I have the strong smear smell of gas in my vehicle. He says that it’s not even safe for me to drive the vehicle at this time and at this time, I’m trying to buy another car because I have to keep the windows down, so I don’t pass out from the smell of gas … I called appleton Volkswagen of sanford as they switched out the whole fuel tank at 80,000. The vehicle has about 190,000 now … there was just a recall put out for the fuel pump for certain Volkswagen year 2015 and above, but the Cc is not on this. ? I I feel like it should be in the recall because my car is very unsafe to drive and I’m scared that I’m gonna blow up a fire of flames right now just driving it to the repair they’re not because this is very unsafe …….

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2 Other Fuel System problem of the 2012 Volkswagen CC

Failure Date: 01/22/2024

Well first off there was a recall on my year make and model but I guess it only lasted like a couple years . So twice already my fuel pump. Has needed to be replaced. Which is what the recall was for . So I was driving in the fast lane on the freeway when out of nowhere my car just stalled putting me and my passenger in risk of being rammed from behind . I've had to take it too a mechanic two or three times so they can fix the same thing . I have the invoice from the repairs . Also I can be driving and the emergency brake will just engage by itself not having been touched by anyone or anything. It puts me and my passenger at risk for whiplash due to the fact that it engages when I'm driving . No warning lite come on I've just felt the jolt almost causing me to hit my head on the windshield. Please help . Thank you sincerely luis enrique figueroa.

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3 Other Fuel System problem of the 2012 Volkswagen CC

Failure Date: 03/08/2023

Vehicle stalls when accelerating or traveling at high rates of speed and it will lose power. It bumps and jolts to life. My rpm shoots up and and down. It lags to accelerate when the gas pedal is pressed to accelerate it suddenly jolts. Battery, epc light, as well as engine light come on immediately.

4 Other Fuel System problem of the 2012 Volkswagen CC

Failure Date: 09/08/2021

I have a vw Cc 2012 --VIN [xxx]-- I have 87k and since 40k , I am going on my 3rd fuel pump, I only put in premium gas with a fuel injector cleaner every 6k miles, I am not sure if this warrants investigation but I am putting this out there in case there are similar cars in this class/model. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

5 Other Fuel System problem of the 2012 Volkswagen CC

Failure Date: 08/12/2021

Problem with vapor canister. Car won’t fill gas and smells like gas from cabin.

6 Other Fuel System problem of the 2012 Volkswagen CC

Failure Date: 05/10/2021

I got this car like 2 months and I had nothing but problems. . . The check engine light has been on since I bought the car the tire message has been on since I got the car now since this last week I have a red flashing oil. Light come on and it says low oil pressure turn engine off and check the manual something like that. Plus about a month ago I took it to vw dealer ship they fix the exhaust manifold supposedly it was under warranty or something like that so I didnt have to pay and the 2 fuel injectors they replaced also and I cant get my other 2 fuel injectors replaced untill they go out. . And I guess that's why I get a light that flashes ecp when I'm driving also. . . So after all that I still have problems maybe even worse now with the low pressure meaning fuel pump is going out maybe I'm not sure. I do not have anymore money to keep fixing this car I bought like 2 months ago from vison motor sports in tulsa ok. . . They really screwed me and this is my first car I bought and that I have ever owned. . . . Help please thank you. .

7 Other Fuel System problem of the 2012 Volkswagen CC

Failure Date: 09/28/2020

Oil pressure change indicated on dashboard stating, "low oil pressure", the indicator then went out and the 2012 vw Cc 2. 0 tsi shut off while driving on the interstate at a speed of approximately 45 miles a hour. The vehicle was restarted and moved of the interstate under its own power, but was idling rough and stalled. The vehicle will not start now. The code pulled from this vehicle now read, p0300, p0302, p0341, p000a, p0016, p0304, p0301, p0011, p0506.

8 Other Fuel System problem of the 2016 Volkswagen CC

Failure Date: 05/28/2020

Several times now when attempting to turn out into traffic my car stutters and caused me to almost get hit. Recently while driving in traffic my car stopped receiving gas and started coasting. It literally stopped working in the middle of traffic almost causing an accident with myself and child in the car.

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9 Other Fuel System problem of the 2010 Volkswagen CC

Failure Date: 03/12/2019

I was driving my car headed out of town and noticed while driving my car started to accelerating on its on almost causing me to almost lose control and hit the person in front of me putting me and my family life in danger. We ended up turning around to head back home and on the way home we started smelling a strong gas the smell was so loud we ended up pulling over and calling for a ride also when stopped at a light or stop sign to long I noticed the vehicle would jump out of driving and switch into a different gear on it's own casing me to have to put my emergency signal lights on and restart the vehicle in order to get it back into driving everytime that happened I would notice that the d on the dashboard would be gone I ended up taking my vehicle to the dealership vw in bradenton FL so it could be looked at it had recalls it they also listed a few other things they needed to do so after them so called fixing it the cost I had to pay was $1,555. 88 so as I left I noticed the engine light was back on the car was still doing the same thing like it never was fixed I called the dealer and they told me to bring it back next Friday I ended up stopping to to check my oli level and noticed that vw dealer mechanic forgot to put my oil back in my car after fixing a small drip that they said wasnt that argent to fix and in I decided to go ahead and let them do anyways before I dropped my car off to vw I had just got a oil change 2 days before at this point I'm so hurt I'm a patient of 1 without a car now all because the vw forgot to put my oil back into my car when they got done my car is destroyed my $1,555. 88 >is gone my motor had no oil in and all I got was a sorry everything I worked worked hard from was taken away from me all in a blink of a eye😢.

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10 Other Fuel System problem of the 2009 Volkswagen CC

Failure Date: 01/15/2019

Tl the contact owns a 2009 Volkswagen Cc. On several occasions, after the vehicle was parked overnight, the battery became drained and the vehicle failed to start. The battery was replaced; however, the failure recurred. The vehicle was not diagnosed or repaired. An independent mechanic was consulted, but was unable to provide a cause for the failure. The vehicle was included in NHTSA campaign number: 17v509000 (fuel system, gasoline). The vehicle was not repaired. An unknown dealer and the manufacturer were notified. The failure mileage was not available.

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11 Other Fuel System problem of the 2010 Volkswagen CC

Failure Date: 12/29/2018

Tl the contact owns a 2010 Volkswagen Cc. While driving approximately 25 mph, the vehicle shut off without warning. The vehicle was restarted, but the failure recurred several times. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel system failed and code number: p2293 was located. The dealer also informed the contact of two open recalls: NHTSA campaign numbers: 17v509000 (fuel system, gasoline) and 18v148000 (air bags). The contact stated that the manufacturer did not notify him about the recalls. The manufacturer was made aware of the failures and promised to call the contact back. The contact was not called back. The vehicle was not repaired. The failure mileage was approximately 125,000.

12 Other Fuel System problem of the 2014 Volkswagen CC

Failure Date: 07/29/2018

Takata recall on November 11, 2017, I took my car to tony Volkswagen in waipahu, hawaii to replace the takata air bags. It took one whole year for their service department to get the part and get back to me. Terrible service. On August 3rd, 2018, I received a takata recall again saying it was not replaced. The name of the service advisor was 51448 aaron chan from tony Volkswagen in waipahu hawaii. This is my complaint. It was never replaced in the first place. Unethical and fraudulent!!! I could have gotten into an accident all this time thinking it was fixed.

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13 Other Fuel System problem of the 2013 Volkswagen CC

Failure Date: 07/16/2018

Tl- the contact owns a 2013 Volkswagen Cc. The contact received notification of NHTSA campaign number: 17v509000 (fuel system) however the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer colonial Volkswagen 89 turnpike rd, westborough, MA 01581 was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. VIN not available. Hk.

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14 Other Fuel System problem of the 2012 Volkswagen CC

Failure Date: 07/10/2018

(1) first of all, I apologize if I don't describe clearly because english is my second language. I will do my best. My car is 2012 vw Cc. (2) received an important safety recall in June 2018 and tried to set up an appointment, but staff at vw at auto park, cary, nc responded that they don't have the parts and no one in their company knows when they will have the parts. She asked us to call back in a week. So why did they send me a letter to increase my anxiety for the future driving? thanks to NHTSA, I found out this is a recall issued on August 2017, but I received this letter almost a year later. This is ridiculous that vw company doesn't take recalls seriously and endangers customers' lives. (3) I also have a recall for airbag shown on this NHTSA. In April of 2016, they sent me a recall letter. When I called they said that it was not available, just found out they have the parts, but never tried to inform me. No follow up service. (4) one incident that occured to me in may 2017, the computer of the car went dead while I was in a park lot. Fortunately, it did not go out while I was driving. According to them, the computer needed to be upgraded for a malfunction and we had to pay for it. My husband and I would like to talk to the management to get a direct answer of the details, but they refused to give us any contact phone number including the head office of vw. (5)in conclusion, I am very disappointed with vw at auto park, cary, nc. Especially the way that the staffs represent their company. This location's service and culture were really bad from the last few years I had gotten. I chose to get service there only because it's the closest vw location. No other reasons. Thank you for reading my complaints with your patient! have a wonderful summer!.

15 Other Fuel System problem of the 2012 Volkswagen CC

Failure Date: 07/02/2018

Vehicle was stationary and would not turn on. I took it to two vw services dealership one said I would charge $1800 just to open up and look the other told me it's the timing chain engine lost all compressions new engine is needed. I just paid the car off . No extreme leaks would to have caused this to happen. This is not the first time there are lawsuits about this matter. I called vw headquarters they will do nothing to salvage the damage.

16 Other Fuel System problem of the 2016 Volkswagen CC

Failure Date: 07/02/2018

Tl-the contact owns a 2016 Volkswagen Cc. The contact stated that NHTSA campaign number 17v50900 fuel system had exceeded a reasonable time for repair. The contact spoke with river head bay Volkswagen 1521 old country road riverhead, NY 11901 phone 888-289-9637 the dealership advised the contact that parts was unavailable for repair and did not know when the parts will be available. The dealership placed the contact on a waiting list. The manufacturer was contacted. Parts distribution disconnects. Li.

17 Other Fuel System problem of the 2010 Volkswagen CC

Failure Date: 06/04/2018

Tl-the contact owns 2010 Volkswagen Cc. The contact recieved notification of NHTSA campaign number: 17v509000 (fuel system gasoline). However, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repiar. The dealer in irvington, new jersey was contacted (via phone) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and were not able to confirm when the parts were to become available. The contact had not experienced a failure. (VIN tool confirms parts not available). Jw.

18 Other Fuel System problem of the 2009 Volkswagen CC

Failure Date: 06/02/2018

Tl- the contact owns a 2009 Volkswagen Cc. The contact received notification of NHTSA campaign number: 17v509000 (fuel system) however the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a eight months ago. The dealer: dean mccrary Volkswagen 1525 east interstate 65 service rd s suite a, mobile, al 36606 was contacted and confirmed that the parts were not available for the recall remedy. . The manufacturer was contacted several times and were unable to confirm when the parts were to become available. The contact had experienced the failure. VIN tool confirms parts not available. Hk.

19 Other Fuel System problem of the 2012 Volkswagen CC

Failure Date: 05/23/2018

Tl- the contact owns a 2012 Volkswagen Cc. The contact received notification of NHTSA campaign number: 17v509000 (fuel system) however the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time as the recall notice was received seven months ago. The dealer: gunther Volkswagen of coconut creek 4300 sr 7, coconut creek, FL 33073 was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. Hk.

20 Other Fuel System problem of the 2009 Volkswagen CC

Failure Date: 05/04/2018

Tl- the contact owns a 2009 Volkswagen Cc. The contact stated that while driving at approximately 45 mph, while depressing the accelerator pedal, the vehicle failed to accelerated. The contact coasted to the side of the road. The contact turn the engine off and waited for a few minutes, restarted the vehicle and was able to drive. The contact stated that when she had driving a mile down the road the failure recurred. The vehicle was taken to demontrond Volkswagen dealership located at 14101 n freeway houston TX 77090 (281) 872-7200 where it was diagnosed that the radiator had a leak and there was also an oil leak that needed to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was included in NHTSA campaign number: 17v509000 (fuel system, gasoline). The approximate failure mileage was 88,000. Aw.

21 Other Fuel System problem of the 2012 Volkswagen CC

Failure Date: 04/30/2018

Tl- takata recall. The contact owns a 2012 Volkswagen Cc. The contact stated that the air bag warning light illuminated. The contact received notification of NHTSA campaign numbers:17v509000 (fuel system, gasoline), 15v483000 and 18v148000 (air bags) however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to palmetto 57 vw dealer, located at 16825 NW 57th Ave, miami gardens, FL 33055 (305) 760-9527, where it was rejected to be serviced due to the parts not available. The vehicle was not diagnosed or repair of the air bag failure. The manufacturer was notified of the failure and informed the contact to take the vehicle to a dealer. The approximate failure mileage was 82,000. Parts distributions disconnect for NHTSA campaign numbers: 17v509000 (fuel system, gasoline), 15v483000 and 18v148000 (air bags). Aw.

22 Other Fuel System problem of the 2009 Volkswagen CC

Failure Date: 04/26/2018

Tl- the contact owns a 2009 Volkswagen Cc. The contact stated that NHTSA campaign number 17v509000 fuel system had exceeded a reasonable time for repair. The contact received the recall notification April twenty six two thousand sixteen. The contact stated that the manufacturer advised him that part was unavailable for repair. The contact was concerned that the vehicle might experience the failure before parts become available for repair. VIN tool confirms recall incomplete parts not available. Li.

23 Other Fuel System problem of the 2014 Volkswagen CC

Failure Date: 04/20/2018

The car is stalling upon accelerating while in motion and at a stop it jerks back and forth. The car shakes when accelerating and putters even when the car is stationary.

24 Other Fuel System problem of the 2009 Volkswagen CC

Failure Date: 04/17/2018

Tl- the contact owns a 2009 Volkswagen Cc. The contact states that while driving at 35 mph , the vehicle stalled and the check engine warning light illuminated. The vehicle Volkswagen towed to Volkswagen pasadena 130 n sierra madre blvd, pasadena, CA 91107 where it is awaiting diagnosis and repairs. The manufacturer was not notified of the failure. The contact stated that she received NHTSA campaign number : 17v50900 (fuel system, gasoline). VIN tool confirmed parts not available. The failure mileage is unknown.

25 Other Fuel System problem of the 2009 Volkswagen CC

Failure Date: 04/14/2018

Tl-the contact owns a 2009 Volkswagen Cc. The contact stated that while driving at various speeds, between 45 mph and 65 mph, the electronic power control (epc) warning light illuminated and the vehicle loss forward motion. The contact stated that while researching the cause for a motive loss of power on the vehicle he became aware of NHTSA campaign number: 17v509000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Jeff d'ambrosia auto group located at 1221 e lancaster Ave, downingtown, PA 19335, (610) 269-9500, was contacted and it was confirmed that the part was not available. The vehicle was included in NHTSA campaign number: 17v509000 (fuel system, gasoline). The manufacturer was not made aware of the issue. VIN tool confirms part not available. The approximate failure mileage was 118,000. Ah.

26 Other Fuel System problem of the 2010 Volkswagen CC

Failure Date: 04/13/2018

The car is hesitating, chugging and/or jumping in slow traffic when needing to have control of the slower speed of car especially in stop and go traffic to avoid an accident. The car is also going through higher amounts of gas recently. . . Went from 28 mpg down to 20 mpg within the past week and there has been no catalyst, no change in type of driving or anything. . . Also my exhaust and engine warning light is now on and there is nothing wrong with my engine according to diagnostic check.

27 Other Fuel System problem of the 2011 Volkswagen CC

Failure Date: 03/23/2018

I have taken my car to vw service department 5 times since 3/23/18 for an engine light problem. First it was the throttle body, then it was the fuel system, next the intake manifold. The car is back at the dealer because the engine light is on again. Vw of America is not helpful at all.

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28 Other Fuel System problem of the 2011 Volkswagen CC

Failure Date: 03/18/2018

Tl-the contact owns a 2011 Volkswagen Cc turbo. The contact received notification of NHTSA campaign number: 17v509000 (fuel system, gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Antelope valley Volkswagen of palmdale, California was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Ad.

29 Other Fuel System problem of the 2014 Volkswagen CC

Failure Date: 03/16/2018

Tl the contact owns a 2014 Volkswagen Cc. The contact received notification of NHTSA campaign number: 17v509000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (hiley Volkswagen of arlington, 461 e interstate 20, arlington, TX 76018, (817) 575-6000) was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

30 Other Fuel System problem of the 2010 Volkswagen CC

Failure Date: 03/03/2018

There is no recall for vw Cc 2010 but when I put my VIN number in it shows my vehicle is on recall for fuel module. I have had no problems.

31 Other Fuel System problem of the 2013 Volkswagen CC

Failure Date: 03/01/2018

The contact owns a 2013 Volkswagen Cc. The contact stated that NHTSA campaign number: 17v509000 (fuel system, gasoline) exceeded a reasonable amount of time for repair. The vehicle exhibited the failure when the contact attempted to reverse and the vehicle stalled. The failure was experienced several times. The vehicle was taken to Volkswagen of south charlotte (9900 south boulevard, charlotte, north carolina 28273, 704-612-0407) several times for the failure, but a diagnostic failure code was unable to be found. The dealer informed the contact that the failure was a result of NHTSA campaign number: 17v509000 (fuel system, gasoline). The dealer also informed the contact that the parts were unavailable for the recall repair. The manufacturer was not notified. The vehicle was not repaired. The approximate failure mileage was 54,379. VIN tool confirms parts not available.

32 Other Fuel System problem of the 2009 Volkswagen CC

Failure Date: 02/23/2018

Gas pump defect. There is a recall on the gaspump with manufacturer recall number20ae and NHTSA recall number17v509. Two weeks ago, as I was driving on the main street in our city, the car just stopped and I was blessed that no cars were following me. I cannot imagine what the situation would have been. I may have been alive wriitng these lines. I had the part changed and I was told to contact vw USA, what I was told was I will not be reimbursed until this recall was announced official by NHTSA. This is unacceptable. Does vw of NHTSA want people to lose their lives so that this would be an officla recall? I hope NHTSA takes this seriously and in vw USA's terms, make this recall official. How long are they going to make before they manufacture upgarded parts. Such an attitude is unacceptable. Which is more important? human life or money?.

33 Other Fuel System problem of the 2012 Volkswagen CC

Failure Date: 02/14/2018

Purchased my car and went to fill up with gas. After fueling the car would not start. After 10 minutes the car started so I drove back to the dealer. Only a 5 minute drive. The car then died while moving at 40 mph in the middle of the road. The engine and battery light came on. The dealer cleared the codes and the car drove out. Then was getting gas again a week later and the same incident occurred. Was in the middle of the city street turning and the vehicle died again.

34 Other Fuel System problem of the 2009 Volkswagen CC

Failure Date: 02/09/2018

My vehicle has failed on the highway on two occasions resulting in a life-threatening situation. I am in poverty and unable to purchase a new vehicle to drive my daughter around.

35 Other Fuel System problem of the 2013 Volkswagen CC

Failure Date: 01/12/2018

"takata recall" we contacted our local Volkswagen dealer over 6 months ago to get our airbag recall taken care of. To date, the problem has not been resolved or even placed on the schedule. Our local dealer has blamed vw corporate the entire way. We are going on vacation July 14th-21st 2018 and reached out to vw corporate for help in the way of a loaner vehicle. After an hour and a half on hold, they have not come up with any suitable options. They are refusing a rental car and can not guarantee that our car will be fixed before we leave. We do not feel safe in this car and we've been driving it daily because we have no other choice. Our children will be in this card during vacation and vw doesn't seem to care.


Other Common Other Fuel System related problems of Volkswagen CC


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