Visibility Problems of Volkswagen Golf

The contact owns a 2019 Volkswagen Golf. The contact stated while starting the vehicle, the check engine warning light and the air bags warning light illuminated. The vehicle was taken to the dealer and the contact stated that the vehicle was experiencing the failure listed in NHTSA campaign number: 21v892000 (visibility, air bags) however, neither the VIN nor the model vehicle was included. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 40,000. The VIN was not available.

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A plastic burning smell in cabin was noted at highway speed. Upon exiting the highway, smoke was seen coming from the hvac control panel. Recirculation fan was switched from high speed setting to off. The smoke continued to intensify, until all DC power was removed from the car. Maintenance found the hvac controller, rotatory fan speed switch to have melted in the off position due to the heat of the electrical arching in side the switch. Damaged limited to the hvac control panel p/n 1j0 820 045f manufactured by valeo.

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While driving my wife was driving our 2002 vw Golf the driver side window dropped. Turns out all over the internet there are complaints of the tabs holding the windows breaking. In fact when I was at the dealer I fellow overheard me and said he had the exact same problem on his 2001 vw gti. Vw had a TSB and extended the warranty by a few years on this but is should have been a recall. A window dropping is a huge safety factor for a number of reasons. The window is a protection device to shield you in an accident or from debris at 65mph and for your own personal safety if on the wrong side of town. I called the vw dealer to see if they would fix this problem they said yes they would fix it for free yet upon arriving I was told I was one month out of the extended warranty. The dropping of this window caused my wife to have to pull over on a busy expressway because she could not see in the rain with it blowing in her window. Once a gain a faulty window holding mechanism is a safety issue and should be a recall item.

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Window regulator made of plastic clip is known to break and vw extended warranty to 7 years. However, they only specified for automatic window, when both uses same plastic regulator clip that is defective on both automatic and manual. When I contacted vw dealer hq, they both denied on warranty. Hq stated that because they have not received enough complaints, they will not cover manual window regulator, even though they use same defective plastic clip.