Starter problems of the 2019 Volkswagen Jetta

The contact owns a 2019 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the starter failure message displayed. The vehicle was able to be restarted; however, the failure recurred. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.

I live in florida where it is very hot - one day my car doesn't turn on and I get the notice on my dashboard that says "starter system faulty. Service vehicle". It wont turn on again. I searched the NHTSA website and it seems there is an open recall already, however for some reason my 2019 Jetta is not included, and the dealership refuses to claim it under recall. Nhtsa campaign number: 23v604000 I am submitting this complaint to include this batch of 2019 Jettas also affected.

Vehicle shuts down while driving. All electrical turns off, dashboard goes dark code reads starter system faulty, ignition switched off, please service vehicle.

My vw Jetta 2019 car just stopped twice with “check starter system” error and failed to turn on right in the middle of the road which might have lead to some serious accident. Once on a light the steering and brakes both got locked and all the electrics (dash, radio etc) shut off and so had to somehow safely get on the side of the road and had to use the handbrake abruptly to stop the car which was a difficult situation. Tried turning on the engine again but it kept on giving me “check ignition” switch and “starter system” errors and all the electrical parts turned off including the engine. It could have been a fatal accident and calls for serious service negligence on vw part. I see so many complaints in different forums for the same ignition switch and electrical failure on 2019 vw Jetta models but never a recall from vw to fix the issue. That’s a big lapse in safety issue and Volkswagen should be sued for neglecting such life threatening damages which might lead to severe consequences like a fatal accident if car stops with no proper warning beforehand.

The car will just shut down. If the car is parked in the sun it will just randomly not start. Since the tempatures outside have gotten warmer it has now done 3 times: the car will start fine as I am driving the electrical panels and everything shuts off but the gas still works and the car says check starter system. My 16 year olds drive this car. The instrument panels all turn off. The car has also shut off the engine while in motion this is very dangerous. The check engine light doesnt show and because it is random my mechanic cannot find the main problem and parts related to this are sold out with vw due to if you look everyone is having this issue. Someone is going to die please. My car has service records just 50,000 miles and its been an on going issue for awhile. We cant trade it in for financial reasons but have to drive it. My husband and I have our kids driving our Hyundai and we drive this Jetta cause I would rather it shut down in the middle of an intersection with he or I driving than them. Please this Jetta will kill the drivers, passengers and whoever crashes into it when it keep shutting off. It has been at the shop for a week at a time at times trying to fix this.