Front Suspension Coil Spring Problems of Volkswagen Jetta

The contact owns a 2015 Volkswagen Jetta. The contact took the vehicle to the local dealer for maintenance service and was informed that three of the coil springs needed to be replaced. The vehicle was repaired. The contact stated that 8 months later, the vehicle was taken back to dealer to be serviced for the tires and he was notified that the 4th coil spring was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 43,000.

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On June 21, 2020 while driving down a paved flat road my passenger side front coil spring snapped. I did not hit any bumps. The part was not rusty and did not show any signs of wear. I had the part replaced. Yesterday, August 3, 2020, the driver side front coil spontaneously snapped while backing out of a paved flat parking spot. Again there does not appear to be any rust, rot, or wear on the spring. The spot where each has broken is very clean.

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The passenger side front suspension coil spring broke during cold weather while turning off the road to a store parking lot. Did not drive through any potholes or similar things that would stress the spring. Earlier this year, in March, the front driver side spring also broke in cold weather while pulling into a driveway.

The front suspension coil rings have failed twice in 18 month. The break causing danger and non drive-ability.

Front driver side coil spring snapped while turning and backing up from driveway. Mileage is $73k. To replace the spring at the vw-certified dealer was $1100.

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Front coil springs snapped, front of vehicle dropped, damaged tire,. . . . Safety issue, immediately had defective parts replaced.

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While will driving 70 mph on I-96, left front strut/coil/dampener failed , the coil spring became partially offset and separated laterally from the remaining portion of the coil. The portion of the coil offset began rubbing on the front tire sidewall. Fortunately, I was located 5-7 miles from home and my local vehicle repair shop. A dangerous and potentially very dangerous development. See attached images. .

The contact owns a 2013 Volkswagen Jetta. While driving approximately 45 mph, the contact made a right turn and heard a snap sound. The contact continued driving and heard a rattling noise emerging from the front driver side of the vehicle. The vehicle was driven to an independent mechanic who diagnosed that the front driver side coil spring failed and stated that the vehicle should not be driven because it could cause more damage. The contact also stated that a thumping noise started approximately a year and half ago. The dealer could not duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 62,300.

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The contact owns a 2010 Volkswagen Jetta. While making a left turn, there was a loud snap that came from the front of the vehicle. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the front driver and passenger side coil springs failed and needed to be replaced. The driver side coil springs were repaired. The manufacturer was made aware of the failure. The VIN was unknown. The failure mileage was approximately 100,000.

The contact owns a 2010 Volkswagen Jetta. The contact stated that while driving at approximately 35 mph, the coil spring detached from the vehicle without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 85,000.

The contact owns a 2010 Volkswagen Jetta. The contact stated that while driving 30 mph making a turn, the steering wheel became difficult to maneuver. After inspecting the vehicle, the contact noticed that the front driver coil spring fractured. The vehicle was not taken to the dealer. The dealer and manufacturer were made aware of the failure. The contact performed the repairs on the vehicle by himself. The failure recurred on the front passenger coil spring. The vehicle was repaired. The failure mileage was 50,000.

The contact owns a 2007 Volkswagen Jetta. While driving approximately 25 mph, a loud metal to metal noise emitted outside of the vehicle. The vehicle was taken to an independent mechanic who advised the contact that the front passenger's side coil spring was fractured. The mechanic was unable to locate the part needed for repairs. The vehicle was not repaired. The manufacturer was notified of the problem. The approximate failure mileage was 83,000.

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My right front coil spring snapped due to a defective spring. I opened my car door and sat in my car and heard a loud bang. It turned out that 1/2 of a coil snapped off of my right front spring. It looks like rust was not an issue and the spring was defective and failed. I'm glad I was not driving when this happened. I have contacted vwoa to notify them of the failure and am asking them to repair the part at no cost to me even though the car is out of warranty.

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The contact owns a 2003 Volkswagen Jetta. While backing out of the driveway. There was a loud popping sound outside of the vehicle. The driver continued to travel. The vehicle was taken to an independent mechanic for inspection. The technician stated the failure was contributed to the front passenger coil spring. The vehicle was repaired for the failure. The failure mileage and current mileages were 17,643. Bl updated 9/17/09 updated 09/18/09.

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While pulling to a stop at the end of my street I heard a loud bang. After getting out and inspecting the vehicle I noticed the right front spring had broken. I have not hit anything that would cause the spring to break. I am puzzled as to why this happened on a car with only 78,000 miles. The repair shop says this is the 6th Jetta or golf they have seen with this problem in the last few months. The car is a 2003 vw Jetta tdi. I am now out $450 to replace the springs?.

Conditions: normal driving, approximately 25 miles per hour on a city street. Failure: front left drivers side coil spring fractured through. The left corner of the car dropped, the car jerked suddenly to the left. This would have been catastrophic at highway speeds or if other vehicles were present. Vehicle is not safe to drive in it's current state due to the left corner being not level, spring missing part of it's length, steering (strut) binding. Corrective actions: Volkswagen of America will not replace the defective part and is not interested in the potential life safety concerns regarding this failure. I directly contacted the o. E. M. Spring manufacturer (eibach). This may result in a replacement of the defective spring and failure analysis of the part, to be determined.

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I purchased a 2000 vplkswagen Jetta in the year 2002, pre-owned. I have had nothing but problems with it since I bought it, and now am trading it in, and taking a $3000 loss. Here is a list of the problems I have had in the last 2 years listed from first problems to most recent: 1. Window tray broke, window fell into the door. $300 2. Trunk latch broke, had to get replaced $50 3. Sunroof broke, would not move and needed the entire thing replaced including the motor. $1800 4. Water pump leaked out all coolant, needed to be replaced $ 600 5. Strut coil snaped in half while driving, needed to replace both sides $500 6. Lastly, (this is the point when I decided to file a complaint and trade the car in for another brand) water leaking from the electrical panel on top of inside roof. Sunroof then malfunctioned, opening when the car was started and the knob was not touched. Had to pay to disconnect power sunroof. Whatever you do, please, do not buy a vw Jetta. That is unless you want to have it continually in the shop and having to spend a lot of money on repairs.

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While driving at any speed the vehicle vibrates and suddenly takes off faster than normal. There is a smell of sulfur. Took to dealer and the dealer stated the ignition coils are faulty. Dealer is replacing with the same design coil. Please provide any further information. Ph.

Consumer noticed broken springs under driver's and passenger's seats. As a result, was unable to raise passenger's seat.

Consumer called complaining about having problems with the ignition coil packs. Also stated that while driving the vehicle the engine light came on and the vehicle loses power and stalls. Dealer was contacted and stated the ignition coils were bad and needed to be replaced but they also told the consumer that they did not know for how long they were going to last for. Ts.

Consumer noticed a decrease in acceleration ability. Dealer informed consumer the coil springs were bad. But will only replace them as they go out. Consumer feels unsafe driving with 3 defective coil springs. Please provide any further information.