Sun/moon Roof Assembly Problems of Volkswagen Jetta

The contact owns a 2021 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed, the sunroof exploded. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 19,000.

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The contact owns a 2022 Volkswagen Jetta. The contact stated that while the vehicle was parked, a crack in the sunroof glass was discovered. After opening the driver’s side door, the sunroof glass shattered causing shards of glass to fall into the cabin of the vehicle. The vehicle was taken to the local dealer who informed the contact that the sunroof glass had shattered due to an object striking the vehicle. The contact stated that no objects had impacted the sunroof glass to cause the failure. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 2,000.

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The contact owns a 2020 Volkswagen Jetta. The contact stated while driving 65 mph, the panoramic sunroof shattered without impact. The contact stated that he was cut by shards of falling glass from the sunroof. The contact stated that no medical attention was sought. The contact pulled over and inspected the vehicle but found no cause or evidence that an object had struck the sunroof glass to cause the failure. The contact was able to drive to the residence with no additional issues. The local dealer was notified of the failure and suggested that the vehicle be brought in for inspection. The vehicle was not repaired. The manufacturer was not yet notified of the failure. The failure mileage was 42,829. The VIN was not available.

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The contact owns a 2019 Volkswagen Jetta. The contact stated that he is deaf but hears low frequency sounds. The contact was driving at 40 mph, when he heard an abnormally loud sound. The contact stated that the moon roof glass had shattered. The visor cover prevented the glass from falling into the vehicle. The contact was unaware of what caused the moon roof to shatter. The dealer dorschel Volkswagen (3817 w henrietta rd, rochester, NY 14623) was informed of the failure and informed the contact to file a claim with his insurance company. The manufacturer was informed of the failure and informed the contact that the failure was not covered under warranty. The moon roof was replaced. The failure mileage was 17,550.

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The contact owns a 2010 Volkswagen Jetta. The contact stated she was unable to start the vehicle, due to a battery shortage. The contact stated that the warning light was illuminated. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the battery to be replaced. The battery had been replaced three-time. The contact also stated that the rear lights failed to operate. The vehicle was not diagnosed or repaired. A dealer was not contacted. Additionally, while driving 75 mph, the sunroof detached from the vehicle. The contact stated that there was no injury. The contact stated that the air bag warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 105,000.

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