Steering Noise Problems of Volkswagen Passat

This vehicle has problems since day one I bought it air bag light came on I don't think the recall was done properly cause I have same issue as it was stated by other driver's airbag light on steering making noise it's ridiculous.

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Yesterday, as I was turning out of my driveway, I heard an unusual clicking noise coming from my steering wheel. I drove to work (approx 2 miles from my home) and parked car. When I started my car 8 hours later, my dash screen read "error airbag" and the airbag light was on. The clicking noise is still present but doesn't occur every time I turn the wheel. . . Only sometimes. This morning,(error light still illuminated) as I was pulling out of my driveway, I noticed my control functions on steering wheel were no longer working. I am terrified that my airbag will deploy. My vehicle has not been involved in any accidents and I am the only owner of the vehicle. My vehicle is not part of the takata recall but the issues I am having seem very similar.

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Update June 2019 - now my car has 53,000 miles. My replaced clock spring has failed again. No horn, or steering wheel controls and the airbag light is on. This is 8 months/10 miles after I had it replaced. This is a safety issue. I am requesting that dot NHTSA investigate a safety issue with clock spring part on my 2015 vw Passat, which controls both the air bags and the horn. I purchased the car new in sept 2015. I started my car with 42,500 miles and the airbag light came on and stayed on. The vehicle was stationary in a flat parking lot the first time I noticed the air bag light. When I drove the vehicle and turned the steering wheel there were clicking noises coming from the steering wheel area. When I got home, I googled a couple possible causes and scheduled the vehicle in to a mechanic. Before I could get vehicle in for service, the horn and other steering wheel controls went out. I was left without airbags and a horn on a vehicle that I drive daily. The mechanic determined that the clock spring needs to be replaced.

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Last month, September 2018, while driving my car on surface streets, I started to hear a cracking noise coming from my steering wheel whenever I turned the wheel. My airbag light also came on. As I continued to drive, I was worried that my steering would fail from all the noise I was hearing from the steering column. Once I got home, I researched online what the problem might be and I also verified with the vw dealership that it was a broken clock spring coil and my airbag and all electrical components to the steering wheel failed and I was driving my car without the main safety feature which is the airbag. I went to the ventura vw dealership on September 20,2018 to have them replace the clock spring coil. They kept my car overnight and I had to pay for a rental car from them. From my understanding, vw knew that the clock spring coil could break and therefore they issued the vw recall # 15v483000 in 8/14/2015, to place a protective cover over the steering wheel clock spring. I had this recall already done to my car prior to this issue happening. Therefore it seems that vw's recall fix did not prevent the clock spring from breaking in my car. The ventura vw dealership service manager attempted to have vw reimburse me for this issue but they would not. It seems like this should be fixed by vw since they knew this is a problem and attempted to fix it with a recall in 2015 which failed. My car's clock spring broke despite having the vw recall protective cover in place and it was an expensive repair.

Tl the contact owns a 2013 Volkswagen Passat. While the vehicle was in reverse, the contact heard an abnormal clicking noise coming from the steering wheel and a "driver side air bag error" message appeared. The contact called findlay Volkswagen at (702) 558-6600 (located at 983 auto show dr, henderson, nv 89014) and was informed that the vehicle was previously repaired for manufacturer recall number: 239516 and an unknown NHTSA campaign. The vehicle was not repaired again. The manufacturer was not notified of the failure. The approximate failure mileage was 22,000.

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On 01/10/18 I took my vehicle in for some recalls. On 05/22/18, I heard noise coming from the steering column, the airbag warning light illuminated on the dashboard and all of the steering-mounted controls failed. This occurred while I was driving, and can hear the noises most when turning. Based on my research and talk with other vw drivers, it appears to be the clock spring (which had a recall on it, and was supposed to have been fixed). I understand there is no active recall on this issue, however, does this not indicate the recall performed failed? that being said, I dont feel safe driving around in a vehicle that says my airbag wont deploy if I am in an accident.

Clock spring in the steering wheel broke and the car's horn, air bag, and buttons on steering wheel no longer work because of this. Made a clicking noise in the steering wheel about a week before completely breaking while trying to reverse in parking lot. Volkswagen dealership confirmed it was clock spring that was broken and it was not covered in the previous recall.

Tl- the contact owns a 2013 Volkswagen Passat. The contact stated that while making a turn, the steering wheel made a clicking noise and the steering lost power. The air bag light illuminated. The vehicle was taken to the ray brandt Volkswagen dealer, 504-349-7272, located at 4050 lapalco blvd, harvey, la 70058 where it was diagnosed that the air bag cock spring needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 80,000. Fe.

The horn, airbag on drivers side, and bluetooth. All the components in the steering wheel stopped working. The airbag light came on in the dashboard, and the rest stopped working after a few days of light clicking noise from the steering wheel when turning. I had to take it for repair 3/13/18.

I completed safety recall (15v-483 ) back to 01/2016. However, I started to hear noise from the steering wheel when making turns. I went to a nearby dealership and found out that the noise is due to the clock spring. The dealer filed a claim with Volkswagen and they rejected the claim since it was a month after completing the recall action and they only provide 2 years warranty for that. I did a research online and found that many people had the same problem even after completing the recall action. I saw that an investigation (rq 17-009) has been opened back to 11/2017.

Vehicle was recalled for air bag/clock spring reason twice in just over a year. Now, shortly after both of these repairs, we had a noise in the steering wheel, as well as an air bag failure indicator illuminate. We cannot help but feel this is related to the work that has been performed on these recent recalls and feel vw should be responsible for the cost of these repairs. This happened while driving on a city street while making a turn. Attached is a copy of the service record.

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In October 2017 I purchased a Passat tdi from armstrong Volkswagen in gladstone oregon. I then found out about the clock spring recall. Within a month of owning the vehicle, my entire steering wheel components stopped working and the air bag light came on. While driving, my airbag light remains on, none of my steering wheel controls work, when I turn my steering wheel it almost makes a crunchy noise behind the steering wheel, and I am concerned for mine and my families safety while driving my car. I contacted the dealership and spoke with the service manager who informed me that they personally replaced the clock spring in January 2016. I asked them if they would please re-fix it, as the first fix did not work, and the clock spring was already bad again, less than 2 years later. The service manager told me that they had done what was legally required of them, and that they would not be fixing my car. I then asked to speak to the general manager, whom I left a voicemail for, to see if he could help. He has yet to call me back, two weeks later.

Takata recall I received a recall notice in the mail more than a year ago but in numerous calls to vw service they said they didn't have the parts to fix my car & that it isn't a safety issue in California. . Read more...

Tl-the contact owns a 2012 Volkswagen Passat. The contact stated that while driving at 5 mph, the contact attempted to make a turn as the contact heard an abnormal noise coming from the steering wheel. In addition, the contact stated that none of the controls on the steering wheel failed to function. The seat belt and air bag warning light illuminated. The vehicle was taken to a dealer who diagnosed that the clock spring needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was included in NHTSA campaign number: 15v483000 (air bags). The failure mileage was 60,000. Oo.

My spring clock broke on my vehicle. I can hear a clicking noise coming from the steering wheel as I turn. I airbag indicator light went on, my horn and controls on the steering wheel no longer work. It is a frightening feeling knowing that the airbags may deploy at anytime or not at all in an accident. Looking online to research the cost in replacing this piece, I have found that it is a very common problem.

Heard a clicking noise coming from the steering column while turning in a parking lot. When I started the car again the airbag light came on and none of the controls on the the steering wheel including the horn would work. After investigating online I found several complaints about this issue and discovered that many other owners are experiencing a failure the clock spring in the steering column at about 50,000-60,000 miles 9 I had about 58000 at the time). After discovering that an investigation was started here just days before mine failed I contacted the dealer. I was told that they were not aware of the investigation or the issue. . . . However they were able to quickly tell me it would cost about $700 to fix, and if vw issues a recall later I could try to get it refunded from corporate at that time.

Clicking noise started inside steering wheel. Turning all the way to the right popping noise with airbag error message. Now no hands free controls, horn.

The contact owns a 2013 Volkswagen Passat. When the vehicle was shifted into the drive position and the brake pedal was released, there was an abnormal cracking noise coming from the steering wheel and the air bag warning indicator illuminated. The vehicle was taken to a dealer where it was diagnosed that the steering column air bag clock spring was fractured and needed to be replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 51,000.

When I started my car, a loud strange noise came from the steering wheel. The controls on my steering wheel would no longer work, and a warning light came on for my airbag. As my husband drove us home, I searched the owner's manual for the airbag warning light. The error message is to warn the driver that the airbag is not working properly and may not deploy as it should or may deploy when it's not supposed to. The owner's manual did not warn of an accident, but I'm pretty sure the airbag deploying unexpectedly would probably cause a car accident. My husband took my car in to the mckinney, TX vw dealership first thing the next morning. They said the clock spring had malfunctioned. They replaced this part, but my steering wheel still makes a clicking sound when turning. This is the same sound we heard while we drove home the night before with the warning light on. I returned to the dealership and was informed the clock spring was defective. They replaced the clock spring again, but I again heard the same clicking noise when turning. When I returned to the dealership a third time, I was told that all of the Passats make this noise, and that there is nothing wrong. My steering did not make noise the first 40,000 miles I put on the car, so I'm worried there is a defect with this part. I bought this car brand new. I found online that a lot of other Passat owners have this same complaint, and many of them had clock springs replaced because they were told they were defective as well. With so many defective parts, this seems worthy of a recall since the airbag could deploy without warning causing a major accident.

Heard a loud "whirring" noise when the steering wheel was turned left or right when car was stationary - like it needed steering fluid - but it does not use fluid. Also having sporadic trouble with the car not starting when the key fob was put into the ignition. Vw replaced clock spring, steering rack & pinion, as well as the steering rack 3 times so far. The second time they replaced these parts, they obviously didn't test drive it. Cars front tires made loud noise - like I had on snow tires. I brought it back in for steering noise (still) and now the tires, and they had to replace both front tires due to "cupping" which was caused by incorrect installation of the steering rack. 20,000 miles later I still hear the noise, but now that my car has been "escalated" by vw, they now claim that this noise is normal. I feel that this is a serious safety issue, and do not feel comfortable driving the car.

Vehicle stalls intermittently at speeds of 25-65 mph. Vehicle taken to dealer 10-15 times, cannot find a cause. The mirror switch is inoperative due to window switch failure. The driver seat warmer was inoperative. Engine has a burning smell due to oil leak. Vehicle made noise in front end on left turns due to a stabilizer bar clamp being loose. Front brakes make noise. Steering makes noise and locked while driving. Steering column sliding cover cracked.

See all problems of the 1999 Volkswagen Passat 🔎.