Steering Problems of Volkswagen Passat - part 1

2015 Passat tdi sudden complete power loss while driving, including highway incidents. Vehicle stalls with no warning, creating immediate safety hazard. Symptoms match documented crankshaft position sensor failures in identical vehicles that vw has repaired under warranty for other owners. Vw customer care closed case requiring 'duplication' of safety defect before repair. Request immediate safety investigation. I am reporting today's incident however this issue has been occuring since may 1st and occurred on numerous occasions with today being the most unsafe.

See all problems of the 2015 Volkswagen Passat 🔎.

Called the dealership at commonwealth motors and all other dealership to take care of the recall as that is the only reason why I am a unable to pass inspection . Dealer ships all around said the part for the takata airbag recall is not in stock and will not be available till December 2025.

See all problems of the 2014 Volkswagen Passat 🔎.

Today, as my wife was driving home, she heard a "crunch" noise while making a turn. Afterwards, the airbag light came on, and her steering wheel botton functions are not working, including her car horn. This all relates to the clockspring. This will be the third time we have had the clockspring replaced. This is extremely inconvenient, as the dealership is an hour away. The original clockspring didn't break until October 2023. The second broke and replaced in August of 2024. Now, we are scheduling to have the clockspring replaced again, 6 months later. I am unsure why the part is so unreliable. Whomever manufactures the part needs to do a far better job. This was our first new car, and now we regret the purchase due to this headache.

See all problems of the 2017 Volkswagen Passat 🔎.

Failed clock spring. Airbag light was present and a rattling noise, when turning, was noticed. Less than 72 hours later, the buttons on the steering wheel, including horn, stopped working, and a louder crack/pop was heard.

See all problems of the 2013 Volkswagen Passat 🔎.

Known issue in previous vw models. Broken clock spring in steering wheel from normal <100k miles no connection for all steering wheel electronics (airbags, radio controls, etc).

See all problems of the 2021 Volkswagen Passat 🔎.

The wheel clock spring in the steering column is making loud noises and the horn has stopped working. The airbag light has come on now and the only solution is replacement of the wheel clock spring to make the vehicle safe for the driver. Should be covered under the recall of 2014 vw Passats.

I purchased a used vehicle but have found out the oxygen sensor is feeding false error codes to the main obc causing leaks into driver compartment causing engine to stall while auto in motion and most importantly causing steering wheel to lock, have spoken with vwoa but they have no direct influence with vw or dealerships even if a warranty issue because all parties are independent contractors and all they are able to do is try and help. My name has not been transferred to registration because of smog requirements so you may call me [xxx] my telephone number is [xxx] my case# with vwoa is [xxx], I myself have learned to deal with defects but should this matter be more widespread which I cannot find out because the last case regarding the sensors was sealed in an agreement made by the California arb, epa and vw and Audi through a settlement signed in December 2021. Once again my hands are tied from taking much more action but I believe your department whether is able to enforce this matter or not should at least investigate and issue warnings to advise people of what can happen so if they can even at own cost seek appropriate repairs before more damages accrued. Also if this sensor is effecting more models and manufacturers an appropriate temporary fix should be seeker since no long term solutions are available at this time information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2010 Volkswagen Passat 🔎.

This is the second car like this that I have had. Both had the same issues. When at highway speeds of 65 or greater the steering wheel will shake left and right. It is almost like there is a wheel that is not balanced. That is not the case, I have had the car in the shop 3 times now for this same issue. The last car I had(2015 vw Passat tdi) my son totaled it out in January. It also had the same issues but the dealer ship in fort wayne indiana got it fixed and never really told me what was wrong with it other than they had to call the manufacturer to resolve the issue. The new car has been to the shop and I recorded what it was doing while driving for the technician to see and he put it back up on his lift the day after I got it back from them. He was able to replicate what it was doing for me on the road in the air and on his lift without the car moving. The steering wheel will shake from left to right and as speed picks up it becomes faster and more violent. I was told that I needed a new "rack and pinion". The dealership explained to me that the main steering gear is bad and since it is electronic the computer doesn't know where zero should be, thus causing the jerking of wheel from left to right as the computer is guessing and then over correcting. This information would have been more helpful upfront before I paid to have the car worked on chasing other issues that did not resolve the problem. So as of right now I am $1,700. 00 in on this issue and being told that it's another $3,500. 00 to fix said issue with no guarantee that it will actually be fixed. I asked what would happen if the gear actually broke and I was told to always wear my seatbelt and to keep both hands on the steering wheel. The faster you go the harder it shakes, when your at highway speeds and go to pass someone the car really shakes.

I was driving the car as usual. I needed to make a u turn at a light where it was safe and legal to do so. I heard a clicking sound and I don’t know what happened. I can’t use anything on the steering wheel.

Air bag error light is on and steering wheel controls/horn are inoperable. Cause is most likely a clock spring failure as has been reported in numerous vw vehicle models including the 2016 vw Passat but the current recall 69l2 doesn’t appear to cover our vehicle. With recall problems on numerous other vehicles, it is hard to believe this isn’t caused by the same issue. Repair cost is estimated at $900 for an item that should be covered by vw.

See all problems of the 2016 Volkswagen Passat 🔎.

During sharp turn would hear cracking sound coming from steering wheel, after some days air bag warning light appeared on dahsboard and honk and steering wheel buttons stopped working. Dealer replaced the clockspring under warranty that fixed airbag warning issue, but still had honk and steering wheel buttons persisted. Dealer recommended replacing steering wheel control button module to fix both honk and steering wheel buttons. It appears all the problems are related and should have been fixed under warranty.

On 5/4/24 I was reverse parking & heard a clunk as I was turning my steering wheel then immediately noticed the airbag light come on. Attempted to check any error messages using the only menu control for the vehicle on the steering wheel that did not work. That led me to attempt to test all other controls on the steering wheel which also did not work. During these attempts, I identified that my horn was also not working. Due to the large safety concern this caused, I quickly searched on google what the cause may be then immediately made an appointment at an auto shop (greulich's automotive repair) with the first available I could find. I did not know this issue was previously recalled as I was too concerned with my safety on the road, specifically not trusting other drivers, not having enough time to research, & the auto shop did not mention the recall either. Spent $1,000 on labor, diagnostic, & the clock steering part. When researching the history of my vehicle, I do not find that this recall was performed. I will be calling vw customer service for reimbursement. After the part has been replaced, the next day, I come to find out that the menu setting control on the steering wheel continues to not work which I have brought attention to the auto shop. Waiting for a call back about why all other controls on the steering wheel works now except the vehicle menu which might be the most important control on the wheel. In addition, the cruise control option does not work either because of this replacement which I come to find out it’s a separate part that needs to be replaced, hence, additional out of pocket costs. Not okay.

Our 2017 vw Passat had the clockspring replaced last year under warranty number vmp-18-11 at barnes crossing Volkswagen in tupelo, ms. The airbag stopped working and safety features such as adaptive cruise control were also not available. Not realizing the airbag would not deploy in the event of an accident, Volkswagen asked us to drive an hour to have it repaired which was considerably dangerous. As of today the clockspring they replaced once again failed with the same associated problems. I am submitting a report due to how dangerous this problem is considering they supposedly fixed the issue however it seems multiple people have reported the issue coming back. The fact the airbag could stop working at anytime due to a defective clockspring is very troublesome and make me worry in the event of an accident if the clockspring will fail thus not allowing the airbag to deploy.

Clock spring has failed 5 times within a year. The first clock spring replacement failed two weeks after the repair. I the. Took it to a different dealership to be repaired. The second clock spring broke about 6 months later. The third clock spring broke two weeks after the repair. The fourth clock spring broke two months later and I am about to have it repaired within the next week. Due to the faulty clock spring, the driver side air bag will not deploy in the event of an accident and I have no use of the horn - both of which are necessary when living in south florida. There are only two dealerships within reasonable driving distance to have the repair done (while the part is under warranty). It takes at least a week, if not more, to get an appointment at the dealership to ensure they have the part at the time of the repair. During which time, I have no choice but to drive the vehicle without the use of the air bag. Even though I can tell when the clock spring is likely about to break, I cannot take it to the dealership for repair until it has actually broken. This is not only extremely inconvenient, but hazardous as I’d be without safety mechanisms in the event of an accident. This should not be a reoccurring issue with the vehicle. The dealership has gone as far as contacting vw support to ensure the correct part is replaced and repaired properly, yet it continues to happen. It is unrelated to my driving or the way the part has been repaired. It is simply faulty parts being supplied.

The component that failed is in the official dealer report. I am not an expert however definitely an issue with electrical, engine, steering and acceleration meter. The car shakes/jolts aggressively. Once the shaking of the vehicle begins it accelerates with the breaks being pressed in under a red light and also under parked mode. In the red light case the vehicle then turns off the steering wheel freezes and all power comes off. The shaking/jolting takes place as I am driving as well. Which I then have to pull to the right to ensure my safety and others. This is major safety concern as it accelerates /jolts forward which can cause harm to pedestrians crossing the street, having me enter crossing traffic causing a major accident to myself and others. I have the brakes pressed in having no control of the vehicle. The vehicle turning off as I am driving is a major safety concern as I can cause an issue specially going on higher speed like freeways. The steering wheel comes into a complete freeze once the vehicle turns off as I’m operating the vehicle which then does not allow me to control the movement of the vehicle if I want to pull to the right away from traffic to avoid collisions. Once the car looses electricity and the steering wheel freezes I have to force my car to the right or a safe space. I then have to take my car key off the ignition and then turn it back on in hopes that it does turn on. No warning lamps have turned on. My dashboard is cleared with no lights. The dealer in downtown los angeles was informed of this issue, inspected and the report did come back reporting manufacturing issues. My vehicle did have a steering wheel recall before which I assumed was resolved as I did previously visit their center to ensure I was safe driving and leaving the dealer I trusted that the issue was resolved by their expert and experienced personnel. I am not sure or it’s unknown if this might have anything to do with the current issue I have.

I keep adding oil and the dealership says there’s nothing wrong. For electric problems the speakers have static noise and the screen goes black and turns on hours later. I took in my recently they said there wasn’t any problems with the car but I literally deal with it everyday. I told them my car shakes when I brake on high speed they said they checked car but found no issues I personally do not feel safe driving my car at all.

See all problems of the 2022 Volkswagen Passat 🔎.

Steering column makes noises when turning. Airbag light is on and the none of the steering wheel controls for the radio, phone etc are functioning properly. This is my college age daughter’s car and I fear the airbag won’t deploy in the event she was in a collision.

I take my car to the dealership for maintenance when it is scheduled. The ignition would not allow me to put the key inside. I did a little internet research and it seems to be a common problem with this car. I could not put the key in the ignition. I then used some wd40 and got it to go in eventually but thought I should report it as this could pose a safety hazard.

Any time it rains and the car goes through a deeper than surface level puddle/wet area where the nose of the car has to dip down (think by railroad tracks, high water retention areas with lack of drainage, etc) as soon as the car dips down into the water, the steering wheel will lock up and I am unable to turn. It's severely dangerous as there is no give at all to the wheel as it is solidly locked and if you happen to be taking a curve or changing lanes etc, you will not be able to turn the car. My husband and myself have narrowly escaped severe car accidents as this is random and there is nothing you can do except try to force the wheel to turn. When I say the wheel is locked, it's a good 15-20 seconds of desperation trying to turn the wheel before it finally unlocks and I am able to correct the direction of the car. Living in FL with high rainfall chances, including sporadic downpours that unfortunately leave situations like this to occur often, it is a severe safety risk for myself and for other drivers. I have been lucky so far that when this has occurred I have been able to eventually correct the steering, however there have been several severe near misses that are completely out of my control. Please help find a solution, as there doesn't seem to be a fix for this anywhere that I've looked. I do not want to spend money I don't have taking it from dealership to dealership for them to be just as stumped as we are. I have two young kids and not only do I not feel safe letting them in the car, I seriously dread any time it rains because of this issue. I'm not talking about driving through deep bodies of water, but normal rainy weather situations on everyday roads that are otherwise uneventful. Unfortunately I am in an area where water seems to gather quite a bit on the everyday roads I need for work and this situation is truly unavoidable. I put one date below as when it occurred, but it has happened several times in the last week alone due to heavy rains.

See all problems of the 2012 Volkswagen Passat 🔎.

I was turning into my driveway when I heard a strange clicking noise coming form the steering wheel column. As soon as I heard the clicking sound the airbag indicator light started flashing on my dashboard and the buttons on my steering wheel stopped working. Did some research on the airbag sensor which lead to learning about the clockspring malfunction. Not only I’m I at risk of my airbag not deploying, my horn does not work. The horn malfunction came to knowledge when a car pulled out in front of me causing me to run off the road. I spoke with Volkswagen manufacturer about the malfunction recall. I was told since my car is over 120k miles it could not be replaced under the 10 year recall extended warranty. I purchased my 2013 vw cc in October of 2022. I have only owned the car for one year. Yes, the car is available to be inspected upon request.

My clock spring isn’t working after having my vehicle for barely a year. My air bag light is currently on. I can’t use my horn nor use any of the controls on my steering wheel. I’ve paid already 800 plus on previous car issues such as my harness hose. I’m still awaiting reimbursement. Further review and assistance needed.

See all problems of the 2020 Volkswagen Passat 🔎.

Failed part: clock spring. Yes, the work was appropriately installed. This is my fourth replacement within less than 100k miles. No additional inspections as of yet. No warning lights, just a faint click coming from the steering wheels while making turns two days prior to hearing a snapping noise. My air bag light illuminated and my dash notified me of an air bag error. Lost all connection to steering wheel controls and horn. This is the same thing that has happened every time prior. The car is inoperable, once again, due to clock spring failure. I cannot drive my vehicle as I am concerned about not having safety features of an air bag and a horn. This has been an ongoing issue with vw. I have been the only owner of this vehicle for almost nine years.

My instrument cluster stopped working yday. I could hear something inside or behind the steering wheel when I turned it. Obviously my clock spring has failed. I am pretty sure my car had a recall on this in the past. I haven’t had another ride to little rock to take my car for repairs. I can not afford to fix this. The part alone is over 400$. I understand it is very dangerous to drive. I have no other way to get anywhere. I need this part replaced if possible at all by volkswagon. There were 6 recalls on my car last time I checked. This being one of them. It is very dangerous to drive for me and everyone on the roadways. Please help. Thank you.

My sensors cause the car to break in the middle of traffic. Almost causing accidents for the people behind me. This has happened 3x in the last month.

The clock spring broke again only four years from being repaired with the last recall.

The contact owns a 2012 Volkswagen Passat. The contact stated that while turning the steering wheel in either direction, there was a clicking sound was coming from the steering column. Additionally, while operating the vehicle, the air bag warning light remained illuminated, with the cruise control feature inoperable. The vehicle was taken to the local dealer who diagnosed that the clockspring was faulty and needed to be replaced. The vehicle was not yet repaired. The contact stated that the failure was repaired on two previous occasions. The manufacturer was not yet notified of the failure. The failure mileage was 120,000.

While I was driving I notice my steering wheel making a crumbling of plastic noise when I made any kind of turn . A few days later my airbag error lamp started to blink. I parked and restarted my engine then the airbag became solid . My dash read “airbag error” . I notice all my steering wheel buttons do not work . Came home and neither does my horn . My car has never been in accident , but I feel it’s a safety hazard . I’m basically driving mute and I’m sure my airbag will not deploy in case of accident . Also, vw does have a recall on the clock spring but was never completed due to not hearing back from manufacturer . That was a few years back and do not understand how recalls work , but a recall was started for a reason and not completed. Is that even possible? this a serious safety issue if I’m in an accident without an airbag . Also the horn will not work in case to warn other drivers of a possible fatal hazard.

While driving airbag error flashed on dash and the airbag light-lamp came on . Also my steering wheel horn and buttons do not work . I had no past indication . I am driving with no horn and most likely no airbag deployment in case of accident. No inspection yet. Actually at risk if driven to the dealership.

Steering wheel clock spring failed.

The clock spring issue that was recalled on 2012-2014 Passat's occurred on my vehicle which was manufactured July 2014 as a 2015. The car only has 60k miles on it. Clicking while turning the wheel, no steering wheel controls work and air bag light is on meaning it will not deploy and my vehicle will not pass inspection. I have spent days calling the dealer and left messages but they are not returning my calls. From the my research it appears that my vehicle is not covered by the current recall so in addition the safety concern I will pay a large sum to fix this issue and have no idea how long it will last. I've read where some of the clock springs fail at 30k.

Steering lock warning light flashes yellow and car takes two to three attempts to start. Periodically light changes to red with audible. Car occasionally shuts down while driving but recovers before stopping completely. This has been happening for over a year and is now getting significantly worse. Dealer serviced about 4 weeks ago and key fob replaced but no other notations. Full dealer inspection but no mention about this issue. There seems to be a lot of comments about this issue. Please research as it is definitely not a "one-off".

See all problems of the 2008 Volkswagen Passat 🔎.

Unsure how this problem arose, but suddenly the airbag error light appeared and non of the controls on the steering wheel work. This also includes the horn, and airbag. From googling it appears there was a recall for the 2013 vw Passat for a faulty clock spring in the steering wheel which can cause the airbag light to appear and be faulty.

Vehicle originally was taken in for a recall on the clock spring, now having the same issue again start up a couple months ago. The driver side airbag will no longer function under these conditions.

Records indicate clock spring recall service was performed at some time in the past. Same exact problem recurred last week. Clearly the recall service did not remedy the problem.

The power steering system failed. At first I thought the steering wheel was locked. I started the car and could not turn the wheel. The power steering light illuminated in red and there was a loud beeping sound when the car is turned on. It was not until the car was towed that I realized that the wheel was not locked. The tow truck driver was able to turn the wheel to steer the vehicle on to the truck bed. I had someone plug in a diagnostic machine. I do not recall the exact code but he said the power steering system was not getting a signal. He replaced the steering angle sensor but that did not fix the issue. I had passenger at the time and was concerned for my safety. Luckily, the system failed while the car was parked, but we were left stranded. I have come across the following information on the kelley blue book website: steering: gear box (other than rack and pinion) NHTSA campaign 08v577000 report date: oct 31 2008 vehicles affected: 130 consequence: driver attempts to overcome the system during malfunction will cause (1) vibrations in the steering wheel; (2) the steering system motor to turn off; (3) the red steering system malfunction indicator light to illuminate; and (4) audible warnings to chime. A malfunctioning steering system could lead to a crash without warning. What you should dealers will replace the steering gear in the affected vehicles. The recall is expected to begin on or about December 5, 2008. Owners may contact vw at 1-800-4822-8987. Summary: vw is recalling 130 2009 Passat, Passat wagon, and Passat cc vehicles. Some vehicles may have an electromechanical steering gear control unit that can malfunction due to a damaged capacitor. If this malfunction occurs, the driver's steering input is not properly processed by the system and the vehicle may not respond as the driver intends. This defect can only occur immediately after vehicle start-up when the steering wheel is moved for the first time and at speeds less than 5 mph.

See all problems of the 2009 Volkswagen Passat 🔎.