Underbody Shield Problems of Volkswagen Passat

The contact owns a 2002 Volkswagen Passat. The contact took the vehicle to the dealer for a recall repair and was informed that other repairs were also needed. Prior to the recall being issued, the vehicle was experiencing the same symptoms stated in the recall. The vehicle is currently at the dealer to have the motor mount and cv boot repaired. In addition, there is a rubber component that needs to be repaired. The contact would like to know why she began experiencing so many issues with her vehicle at 15,000 miles. The NHTSA campaign id number was unknown. The failure mileage was 15,000 and current mileage was 44,000.

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In 2007 I heard a noise from under my vehicle. It felt like something was loose and at times dragging the ground. I was advised by a CO-worker that it was probably the under cover and to get it taken care of as soon as possible. On October 27th 2007 I took my car to darcars Volkswagen. I was advised the undershield was damaged and I authorized the dealer to replace it. I contacted volkwagen of America by phone in November 2008 for reimbursement of repair costs for a defective underbody heat shields that I paid in October 2007 prior to the safety recall #26e5/r5 issued in June 2008. I was told the same day that my repairs were not related to the recall campaign. Recently, after I obtained lost receipts from Volkswagen and examined them against all recalls--in hindsight something didn't seem right to me. I just couldn't fathom that the repair and the recall were not the same issue. I called Volkswagen again about this recall and was told 1) there had been an extensive investigation on my initial claim 2) they had spoken with the mechanic that serviced my vehicle 3) that because I requested the heat shield to be replaced that I was responsible for the cost. I dispute that there was any investigation on my claim; that anyone spoke with the mechanic who serviced my vehicle; and most importantly that since I authorized replacement that I am liable for the associated cost of the damaged heat shield. It is my position that Volkswagen is avoiding responsibility for reimbursement through deception and that they attempted to take advantage of my lack of knowledge of automotive specifics. I bid your intervention in this matter.

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While driving on the interstate to work, front underbody cover became detached. I was able to pull off the road to see what happened and I was within 5 miles of a repair shop.

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During normal driving, my 2002 Passat 1. 8t has suffered damage to the engine shield twice in the last year. The shield comes loose or tears loose from its moorings and needed replacement. I do not drive off road or use excessive speed. My second appointment to replace the engine shield is October 13, 2005. At lithia Volkswagen in reno, nevada.

2001 Passat GLS v6. Water collected in the engine due to faulty drainage plugs and ruined the computer. Water also entered into cabin and soaked the rugs. The pollen filter also did not work. Computer and pollen filter were replaced. Also door on front passenger side has become unaligned. Also brakes needed to be totally replaced after 24,000 miles because rotors got warped. Also faulty ignition sensor needed to be replaced because engine light kept coming on. Also cv joints are rippiing and need to be replaced. Don't know why this is happening. Only have 25,000 miles on car and service it regularly.

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Front end/engine protector has separated from vehicle while driving. In both cases, the turn bolts on the left front and right side separated. A single central screw bolt at it's front then supported the air dam. The plastic around it finally tore under vibration and air pressure forces.

There was a sudden loud and scraping sound caused by the plastic engine noise shield was dragging on the ground because it had lost the fasteners, the dealer installed new inner fenders and lower cover.