Car Will Not Start problems of the 2009 Volkswagen Routan

For several months in 2018 our 2009 Volkswagen Routan would not start, windows would not work correctly, etc. On November 10th, 2018, our 2009 Volkswagen Routan was stationary and would not start at all. Called a tow truck to have it taken to the nearest dealership. Tow truck driver messed with the vehicle and was able to start it and we drove it to the dealership. The dealership received our vehicle on 11/10/18. The dealership notified us that there is an open recall on the "win module" and they would contact Volkswagen for the replacement parts. The dealership did not receive the part until 11/15/18 and the part was used/programmed for a different vehicle therefore it was unable to be installed in our vehicle. The dealership then provided us with a loaner vehicle and contacted Volkswagen for yet another unused part. It is now 11/28/18 and we still do not have our vehicle. The part was received and installed however the vehicle's battery will no longer hold a charge. The dealership wants to put a new battery in the vehicle and we will have to pay $150. 00 for the battery and installation. We never received notice of this recall. My husband lost 2 days of pay. We had to rely on 3 different people to get my husband to and from work. I am disabled and had surgery on 10/23/18 and unable to get to physical therapy let alone leave the house for a week because the dealership didn't have any available loaner vehicles until 11/15/18. This has been a danger to my family/children and a great inconvenience. Today 11/28/18 I am calling the actual Volkswagen customer service to report their negligence and the grief/expense they have caused my family. We purchased this vehicle because of Volkswagens reliability standards but we will now never purchase from their company again. As of today 11/28/18 we still do not have our vehicle returned!.

Tl-the contact owns a 2009 Volkswagen Routan. The contact stated that while in park, the vehicle failed to start. In addition, the contact stated that while driving at 40 mph, there was a beeping noise coming from the front of the vehicle. The vehicle was taken to a dealer. The technician diagnosed that the range selector needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14v396000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of the recall repair. The manufacturer was not notified of the failure. The failure mileage was 70,000. Oo.

Tl-the contact owns a 2009 Volkswagen Routan. The contact stated that the vehicle failed to start. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The manufacturer was not notified of the failure. The VIN was included in NHTSA campaign number: 14v396000 (electrical system) however, the part to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was 60,000. Djr.

Tl-the contact owns a 2009 Volkswagen Routan. The contact stated that after refueling, the vehicle failed to start. The contact had to try several times before the vehicle would restart. The vehicle was taken to the dealer. The technician diagnosed that the ignition and keys needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 60,000. Pam.

The vehicle has a new battery which is correctly installed and free of corrosion. When the key fob is placed into the ignition and moved forward, the vehicle will not start. The dash lights come on, and it should start, but it does not. If you keep trying, or walk away and come back after a few minutes and try again, it does sometimes start. This intermittent problem seams to have no rhyme or reason and I am concerned the vehicle might stop while my wife or I drive it. This generally happens 4 to 5 times a month. Any help would be appreciated.