Brake Disc Pads Problems of Volkswagen Tiguan

On 7/13/2018 we are on a family trip when we stop the vehicle to take some pictures the car on parking, start to make high and low aceleration with vibrations and then a light with epc show on dashboard. I turn off the car for a minute and then turn on, the epc light disappear, but the vibrations continued. The next day (7/14/2018) we are on the road and the vehicule starts the vibrations , then show the checkengine picture on the dashboard, rapidly 2 errors appeared on the screen �error: start-stop� and �engine on due to system error�. We call vw center and we have a inspeccion of the vehicle this week. Also with less of 4,000mi we saw that the front brake discs have problems. They show a big mark with ditch. There's a problem with the pads or with the stop system.

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Brought 2016 Tiguan less than 10 months, noticed scraping noises when breaking at local speed. Also hear clanking noise occasionally from bottom of the vehicle. Sent car to Volkswagen service center and found the rear rotors pitted and rusted. Service center just clean the surface and suggest to replacement when noise return. Call Volkswagen customer service open a case. According to the customer service my car has low mileages, cause rust developed and suggested to drive my car at least once a week. This is an unacceptable reason because I use my car average 2 days a week. When sent in for service, my cars had 3943 miles with driving with less than 10 months. On average drive about 394 per month and ~100 per week. I strongly question on what kind of material Volkswagen use causing the pad and rotors rust easily. Plus Volkswagen stated rotors and pads are not covered under warranty, replacement is under owner expense.

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