Steering Column Problems of Volkswagen Tiguan

Clock spring in steering column broke when turning steering wheel. As a result, airbag light has illuminated, indicating an airbag fault. Airbag error also indicated on the dashboard information screen. In addition, all steering wheel buttons have stopped working. Upon researching, this has been a known issue, and also a recall item. In calling the local dealer, I was referred to vw of America for assistance. They looked into my VIN, snd informed me that my vehicle had already been in under recall to have the clock spring replaced (2016), and that they would not cover any further work related to this issue on my vehicle. It is my opinion that Volkswagen, under the original recall, replaced the clock spring with the same, or even a more inferior quality part. Thus leading to an unsafe condition, in an airbag system fault. This recall should be expanded to rectify any 'supposed" prior fixes the vw had done, as so many are having issues after having the recall work done.

See all problems of the 2012 Volkswagen Tiguan 🔎.

Takata recall / clock spring, why is every other model in this year covered accept for the Tiguan? I am a single mom and can not afford this part. I have already taken it to the dealer and they can't help me. All I did was try to parallel park and the steering column started clicking and the airbag light came on. There is no horn or airbag or steering controls. This is extremely dangerous. Please help me!.

See all problems of the 2014 Volkswagen Tiguan 🔎.

Although vw has had recalls in multiple of its 2010-2014 vehicles with the exact same issue I'm having currently there is no recall on my 2014 Volkswagen Tiguan. I was parallel parking and I turned my wheel one way and heard a "tick-tick-tick" sound in the steering wheel column. When I turned the wheel the opposite way to finish parking it did not tick. After that I had no power in my steering wheel controls, alongside the airbag light turning on notifying me they were no longer working and my horn does not work when attempting to use while driving or inside the car. When outside the car and I hit the lock button the horn works notifying me it has been locked. I was nearly rammed into after another car tried merging into my lane and I wasn't able to honk my horn as warning to them. Considering the recent recalls from Volkswagen I don't believe this issue is something I should have to pay for when it is the exact same problem for which the current recalls have been issued.

The clock spring in the steering column deteriorated and became nonfunctional in a car that is only 3 years old and with only 17000 miles on it. This is not an old car, to spend about $800 to repair a part that is still this new is ridiculous. There are past and current investigations into this exact part with many models, including variations of our own.

The clock spring in the steering column went out. I have no access to update any maintenance items to do my vehicles, including tires pressure update, service update, oil changes and service maintenance. I cannot turn volume or change radio stations, I cannot access my mobile phone, I have no horn, etc. None of the controls on the steering column work. Also there is a clicking sound anytime I turn steering wheel. The vehicle can be moving, or stationary at the time and nothing works on the steering column.