Brake Sensor Problems of Volvo S60

My 2020 S60 t5 r-design had 3 broken sensors, a safety recall, malfunctioning brakes which caused the car to veer, and most recently a leaking a/c hose. All problems from the factory (out of thin air) within the first 12 months of my lease. After numerous complaints to Volvo car USA, I was offered a generic and dismissive answer that Volvo �is not in the position� to offer a trade assist or any help. No explanation to a loyal Volvo customer. They're simply �sorry� that I had to take off work to service their car and was told to uber home (no courtesy loaner). After the most recent service visit, I demanded Volvo either replace the car or terminate the lease, but the agent thought servicing the vehicle 5 times (because parts were breaking) was absolutely normal. She was stunned I do not have a positive attitude now that my car was fixed. I demanded contact to the regional manager, but my agent (who turned out to be supervisor) refused to forward any information. My car would go through a review process with �special parameters�, but the supervisor of the headquarters of Volvo cars USA was incapable of answering what the parameters were, when this review would take place, or who is reviewing my case� nothing was transparent, and for all I know, this review could have been arbitrary. As expected, �Volvo is not in the position�� Volvo sent an automated customer satisfaction survey, to which I provided feedback of my awful experience. Sadly, the same agent handling my case responded �thank you� and that was it. I guess my feedback and problems caused by Volvo do not really interest Volvo? so by Volvo �parameters,� a car breaking 5 times is normal, there is no quality control of their cars, and customer service is inexistent (3 or 4 �professionals� in headquarters serving north America is inexistent).

See all problems of the 2020 Volvo S60 🔎.