Electrical System Problems of Volvo XC90 - part 1

My 2022 Volvo Xc90 (VIN: [xxx]) has a recurring failure of the center touchscreen display, which controls the climate system. Almost daily, the display shuts off while I’m driving and does not reboot. When it fails, I cannot use the heat, the windshield defroster, or the defogger. As cold weather sets in, this is a serious visibility and safety hazard. On xxx, at approximately 35,400 miles, I took the vehicle to the authorized Volvo dealership in [xxx] (repair order #xxx). I paid approximately $366 for a software reset. The repair did not fix the problem. Since then, the system crashes right after startup. It also intermittently plays loud white noise through the speakers, at random times and without warning while I’m driving. The sudden loud noise startles and distracts the driver. The dealer’s technician said he would submit a report to Volvo engineering. I have also opened a case with Volvo car USA customer care. As of xxx, the vehicle has not been repaired, and the failures continue regularly. I have heard nothing back from customer care or the dealership despite repeated attempts to contact them respectively. Summary of hazards: loss of windshield defrost and defog, which reduces visibility. Loss of cabin heat in winter conditions. Sudden loud audio noise that distracts the driver. A control screen that cannot be relied on while driving. I am asking NHTSA to review this as a potential safety defect affecting the center display and climate control on this model. Thank you. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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What component or system malfunctioned, and is it available for inspection? the pilot assist / adaptive cruise control system becomes physically stuck, causing sudden unintended acceleration. Additionally, the central vehicle electrical system/wiring harness is experiencing a verified spontaneous failure. The vehicle is currently located in hendersonville, north carolina, and is fully available for federal inspection upon request. How was your safety or the safety of others put at risk? my life and the safety of everyone on the road was placed in immediate, catastrophic danger. On multiple occasions, the vehicle took total control away from me, overrode my inputs, and independently accelerated to 100 miles per hour on the highway. This maximum-throttle acceleration severely compromised my ability to slow down, brake, or control the vehicle. As a professional therapist and professor, surviving these multiple near-death events has caused me severe psychological trauma and a profound fear of driving. Has the problem been reproduced or confirmed by a dealer? yes, a dealer has officially replicated and confirmed part of the underlying electrical failure. The vehicle was held at the dealership service department for an extended diagnostic stay from October 6th until yesterday. While they did not replicate the 100 mph acceleration during their brief initial rounds, a Volvo service mechanic took the vehicle home overnight and successfully reproduced and witnessed the unprompted electrical failure (the cabin lights turning on completely by themselves). Has the vehicle been inspected by the manufacturer, police, or insurance? the authorized Volvo dealership service department has extensively inspected the vehicle. However, despite a mechanic witnessing the spontaneous electrical glitch, the service center said they could not pinpoint the exact source of the failure using standard diagnostic tools and returned the car to me.

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Vehicle was stopped at a stop light with brake pedal pressed. Car started rolling with brake pedal pushed and repeatedly pushing the brake pedal did nothing! car jerked three times and responded to pressing the park button. Once in park, I noticed that all warning lights came including brake warnings but the car would not turn off and it was stuck in park. Car would not come out of park but the radio and hazards worked. Police responded and advised not to take my foot off the brake until the tow truck got there. Initially, the tow truck driver could not put the car in drive or neutral or turn off vehicle. Tow truck driver was able to turn off the car and get it started again. Brakes should not just stop working in the middle of traffic in a 2 year old car with only 17k miles on it. Reporting because it appears this is a repeated Volvo issue. Per the Volvo app, all software downloads were updated and there was no error message before this happened.

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This submission supplements NHTSA complaint #11759206, filed on August 24, 2026, regarding a 2018 Volvo Xc90, in order to provide additional relevant information that came to light after the original filing. At the time of the first safety-critical malfunction (in-vehicle warnings including "transmission acceleration performance reduced" "gear lever locked" and related electrical system symptoms), the service manager at Volvo cars brooklyn was able to remotely diagnose the likely cause by telephone, before the vehicle was even towed to the shop, specifically instructing the owner to check for dampness under the driver's floor mat, which was confirmed to be present. This indicates the symptom pattern described (sunroof leak leading to corrosion affecting the transmission, brakes, and electrical system) was already recognized and familiar to Volvo cars brooklyn's service staff, not a novel or difficult-to-diagnose issue. Additionally, the owner was informed that multiple other Volvo vehicles were present at Volvo cars brooklyn on the same day for repair of the same reported issue. Once arriving at the dealership, the service manager tole us that he had, "just totaled a vehicle for the same issue. " this suggests the underlying defect is not an isolated occurrence, but a broader, recurring pattern affecting multiple vehicles of this platform. This supplemental information is provided to support NHTSA's assessment of whether a safety-related defect trend exists affecting this vehicle platform, consistent with the pattern described in the original complaint and in other publicly available consumer complaints regarding sunroof-related water intrusion on the Volvo Xc90.

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The vehicle first experienced a safety-critical malfunction while driving on the highway on August 11, 2026, producing in-vehicle warnings reading "transmission acceleration performance reduced" and "gear lever locked," along with broader electrical system symptoms, requiring the 2018 Volvo Xc90 to be towed to Volvo cars brooklyn on August 11, 2026. At that time, dampness was discovered under the driver’s floor mat, leading to the discovery of a sunroof leak and resulting water intrusion. The dealership represented the vehicle as fully repaired and safe to drive. The same safety-critical malfunction occurred later that night, while driving about 90 miles away from the dealership, with the same warnings appearing, confirming that the original repair failed to address the underlying issue. Loss of normal transmission and braking function while the vehicle was in motion directly affected the driver's ability to control the vehicle. The vehicle was towed for a second time on the morning of August 12, 2026, to Volvo cars brooklyn, where it was confirmed that module corrosion caused by the original sunroof leak had not been properly diagnosed or corrected during the first service visit, and that this corrosion had disrupted signals to the vehicle’s electrical, braking, and transmission systems. The dealership completed a corrective repair on August 12, 2026, replacing the ofm module and removing water, following the second incident. The vehicle has not been separately inspected by Volvo’s manufacturer-level engineering team. This failure is consistent with a broader, documented pattern affecting this vehicle platform. Volvo has previously issued a technical service bulletin addressing a sunroof-related water leak on an earlier model year of this platform. While that bulletin does not specifically cover the 2018 model year, numerous 2018 model year owners have independently reported the same failure pattern, a failed sunroof seal, often linked to clogged sunroof drains.

At first I was having issues with stop and start, replaced the battery then was told I wasted coffee in my center console and it cause electrical issues and was told the repairs would be 3,400 in which collision issuance paid for. After the repairs my driver side seat belt would latch then the passenger side wouldn’t latch either so I currently don’t have working a/c or working seatbelts which is known problem for these vehicles.

The contact owns a 2017 Volvo Xc90. The contact stated that while driving at an undisclosed speed, the window power switch was enabled; however, the window switch failed to function as intended. The contact stated that the rear-view camera, the door switch, and the air conditioner failed to function as intended. In addition, the contact became aware of water on the front passenger’s side floorboard. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000.

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The contact owns a 2025 Volvo Xc90. The contact stated that while driving 5 mph from a stop, the vehicle unintendedly accelerated to 40 mph while entering an access road and turning right. The contact was able to continue driving to the residence. The vehicle was taken to be repaired on several occasions for google software issues. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The dealer contacted manufacturer and reported that there was no fault found with the vehicle. The approximate failure mileage was 20,551.

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2020 Volvo Xc90 suffered a sudden catastrophic engine blowout, blinding exhaust smoke, and dropped to a 10 mph limp mode on the highway with zero prior dashboard warning lights or oil alerts. The vehicle lacks a manual dipstick, making the me entirely dependent on a digital safety warning system that failed. [xxx] Volvo has failed to give me any documents/ photos or proof of cost of repair for almost 60 days information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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2017 Volvo Xc90 manufacturing defect where panoramic sunroof drainage network fails under normal rain, pooling water directly in the floorboard channels over safety module networks and wire harnesses. Water infiltration caused a catastrophic short-circuit of the floorboard-mounted amplifier while driving. This forced the audio system to emit an un-modulated, maximum-volume electronic blast through the cabin, causing severe driver distraction and documented temporary acute acoustic trauma/ear injuries to myself and my young child. Progressive electronic oxidation from ongoing water intrusion has since caused systemic failures of critical safety electronics. This includes spontaneous, unprompted activations of the automated emergency sos calling network and dangerous operational delays in the backup camera engaging. Dealership service personnel inspected the vehicle and explicitly warned that the water-logged electrical networks are heavily compromised and at imminent risk of a complete blackout while in motion, posing a severe threat of sudden loss of power steering, braking, and propulsion on the highway. Rain is currently actively dripping from the interior ceiling onto passenger cabin components. This platform-wide engineering flaw creates an active fire, electrical, and crash hazard.

I am reporting a serious safety concern involving a 2018 Volvo Xc90 t8 phev. On [xxx], at approximately [xxx] CT, the vehicle experienced a sudden multi-system safety and actual brake failure while in a parking-lot/low-speed setting near [xxx} in austin, texas. The vehicle displayed multiple urgent warning messages and indicators, including power steering failure / stop safely, brake/abs warning, srs airbag service urgent warning, stability/traction warning, battery/electrical warning, check-engine warning, and tire-pressure warning. The vehicle ended in an irregular/distressed parking position after trying to locate a concrete block to force stop the car due to absolute brake failure, e brake seemed to not work either. The concern is not simply that a warning light appeared. The event involved steering, braking, airbag/srs, stability, and electrical warnings at the same time, making the vehicle unsafe to operate and somehow the brakes weren’t operating due to the lack of funcitoning. Photos were taken of the warning messages and vehicle position. Prior related history:?this vehicle has prior safety-system history involving srs airbag service urgent warnings and braking/vehicle malfunction and movement concerns. Earlier review and discussion involved Volvo engineering, vddm replacement, can/network concerns, calibration requirements, voltage/12v battery considerations, software/module updates, and post-repair validation. The vddm is understood to participate in vehicle dynamics, stability control, brake coordination, and phev regenerative/hydraulic brake interaction. Prior documentation also raised concern that intermittent brake, srs, vddm, can, and calibration issues may not reproduce during a short dealer test drive. Safety risk:?the safety risk is that the vehicle may experience sudden or intermittent loss, degradation, or warning of systems involved in steering, braking, stability control, and airbag readiness. A simultaneous power steeri information redacted pursuant to the freedom of information act (foia.

My 2021 Volvo Xc90 recharge (plug-in hybrid) has been at Volvo cars dublin, dublin CA since June 15, 2026 for a failed high-voltage battery cell module requiring replacement. The replacement part is on national backorder with no estimated availability. The vehicle has been out of service for over 100 days and remains undrivable. A failed high-voltage battery cell module in a plug-in hybrid is a safety concern, and the indefinite nationwide backorder suggests this defect and parts shortage may affect other owners. Volvo corporate (case 07207782) has provided no repair date.

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My 2020 Volvo Xc90 t8 plug-in hybrid is subject to Volvo safety recall r10312 (NHTSA 25v-179) for a potential internal short circuit in the lg high-voltage battery module that can cause a thermal event and fire. On June 11, 2026, autonation Volvo cars san jose inspected my vehicle (82,680 miles) and determined that the high-voltage battery module must be replaced. As of October 2026, approximately four months later, the replacement battery has still not arrived due to a parts backlog, and the dealer cannot provide a completion date. Volvo's recall remedy cannot be completed because replacement battery modules are unavailable. I am driving a vehicle with a known fire-risk battery defect with no timeline for the remedy. I request that NHTSA investigate the adequacy and timeliness of Volvo's recall remedy, including parts availability and interim measures (such as loaner vehicles) for affected owners.

My 2018 Volvo Xc90 t8 plug-in hybrid experienced a catastrophic, premature component failure of the electric rear axle drive (erad) propulsion system while driving. The erad unit suffered a total failure of internal bearings and sensors, completely disabling the electric rear wheel propulsion system and suddenly forcing the vehicle into a reduced-power "limp mode" on the road. This sudden loss of hybrid propulsion creates an immediate highway safety hazard, removing expected acceleration and vehicle control in traffic. Volvo has documented this exact engineering flaw internally under technical journal tj 36665, recognizing a manufacturing vulnerability in these specific hybrid components. However, the manufacturer is refusing to provide remedy or financial cost-sharing to repair this vital propulsion and safety defect, leaving a hazardous, compromised vehicle on the road.

The infotainment head unit (ihu) on my 2024 Volvo Xc90 has experienced repeated total system blackouts, spontaneous power-cycles, and critical thermal failures while operating at highway speeds (46–77 mph). The ihu displays a "cooling infotainment system" critical warning and fails completely, resulting in total loss of the federally mandated rearview/backup camera (fmvss 111 violation), gps navigation, and all safety interfaces while in motion. The dealer confirmed the defect and attempted repair twice but only performed software resets rather than hardware replacement. The dealer documented "fixed failed. " failures have continued and worsened after both repair attempts. Video documentation exists for all incidents (exhibits a–h, dated may 2–7, 2026, odometer 41,900–42,151 miles). The vehicle's own diagnostic system issued a critical thermal warning on the driver cluster while navigating traffic, confirming a hardware cooling defect. Two failures occurred during active driving maneuvers including a reverse maneuver and highway operation on I-20, creating immediate safety risk to the driver and public. The component is available for inspection. The defect has been confirmed by the Volvo dealer. A texas lemon law complaint has been filed.

Driving on highway. Selected another route on map, but the screen lagged in response. Screen then went dark, shut off electronics on dashboard and infotainment, and ac turned off; seems like car also slowed down. Able to pull over and wait for everything to restart. Safety put at risk: sudden change in environment causing attention to shift to safely getting off road incase car shut off entirely. Previously: infotainment has been off at start-up before; never had this problem while driving, though. One incident in drive-thru where I pressed infotainment and whole car shut off. Vehicle has been taken to dealership services for annual and as needed, codes have been ran extensively, and no faults have been found. The concerning incident occurred an hour ago so I have not brought to dealership yet, but seeing online that the problem is not just with my vehicle.

My 2020 Volvo Xc90 t8 plug-in hybrid has been out of service for 78+ days due to a hybrid battery defect covered under an active manufacturer warranty (claim type xxx, valid through xxx). The vehicle was towed to Volvo cars arrowhead (glendale, az) on xxx after a hybrid battery failure. The dealer confirmed in writing on xxx that multiple hybrid components require replacement and that parts are on extended backorder, and that Volvo cars USA had authorized a rental vehicle because a loaner could not be offered "for an indefinite period of time. " on approximately xxx, my service advisor advised me by phone that more than 700 vehicles nationally are waiting on the same backordered part and that the repair has no estimated completion date. I sent a formal written demand to Volvo car USA ([xxx]) on xxx requesting repair by a firm date, a replacement vehicle, or repurchase. Volvo did not respond within the stated 14-day deadline or at any point thereafter. The defect appears related to NHTSA's existing recall action on 2020–2022 Volvo plug-in hybrid vehicles for high-voltage battery thermal runaway risk. I am filing this complaint to add to the federal record on this recall and to document Volvo's failure to repair an affected vehicle within a reasonable time or provide any remedy despite formal demand. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

My 2020 Volvo Xc90 plug-in hybrid is covered by recall 25v-179 (Volvo r10312) for high-voltage battery cell modules that may short circuit and catch fire when fully charged and parked. On June 3, 2025, Volvo cars arrowhead performed the recall inspection and software update (invoice 239958) and recorded “battery cell check ok no faults. ” the vehicle was returned to us as remedied. On December 17, 2025, the same dealer serviced the vehicle (invoice 244765) without flagging any open recall issue. On may 4, 2026, the high-voltage battery cell module failed and the system indicated "hybrid system failure. " it was towed to the dealer, which diagnosed a failed cell module. Before it was towed, we drove and charged the vehicle at our home for about a week, with our children in the house. That is the exact scenario the recall warns about. The vehicle has been at the dealer for more than five months waiting for a replacement module, with no expected delivery date. On October 14, 2026, the dealer told us in writing that Volvo cars USA had approved a software update as the “permanent fix,” that the failed cell module will remain in the vehicle, and that the vehicle can be used as designed. They are returning it to us on October 16, 2026. The remedy Volvo filed with NHTSA for this recall says dealers will inspect and replace the high-voltage battery module as necessary, and update the software to monitor the battery. Our module has been confirmed as failed, yet Volvo is leaving it in place and relying on software alone. The earlier inspection-and-software remedy on this same vehicle did not prevent the failure. I am asking NHTSA to review: whether leaving a confirmed-failed cell module in place, with only a software update, is an authorized remedy under 25v-179. Whether the June 2025 inspection method reliably identifies defective modules. Whether other owners are being given the same software-only “remedy” because of a parts shortage.

To whom it may concern. Our 2017 Xc90 unexpectedly, spantaneously, and catastrophically caught fire under the hood and was a total loss 5 minutes after parking it on April 19, 2026. There were no leaks or other signs of mechanical issues. The vehicle had all regular maintenance completed at the byers Volvo service department in columbus, OH. It had no open recalls. It was always parked overnight in a garage. The fire inspector noted a possible vehicle manufacturing defect as the cause of the fire, however the vehicle was too heavily damaged to be definitive. We do have video of the entire incident as the Volvo was parked on federal government property at the time. We are happy to share any and all information if this helps future vehicles to be safer. It should be noted that there is an active recall for the 2016 Xc90 for a coolant hose leak that can cause a fire. Given that the 2017 Xc90 is of the same design. Upon checking the internet and reddit, it appears that our situation is not unique and there are other instances and reports of similar fires.

The suspension module failed due to water accumulation on floorboards. Suspect other electronics may be at risk. Water ingress cause by a combination of what dealer said was a worn out sunroof gasket and two of four drains that became plugged. Further examination from dealer found the plugged drains were crimped from when the vehicle was manufactured. The dealer blamed the excessive water ingress was further allowed by a failed sunroof seal. The vehicle has always been serviced by the dealer and problem areas like that were either not inspected or not reported. The seal appears as good as the day we purchased vehicle from dealer. It seems it needs a more expert eye to detect how it fails. The result was standing water in the floor boards and body cavities, which then caused the suspension module to fail. The entire interior had to be disassembled to verify there was no further electrical damage. The dashboard and other interior pieces needed to be removed to replace or correct the drains. This appears to be a common problem with this model although no service advisories seem to have been issued. Total estimated damage is about $5200. Vehicle has only 60k miles. Volvo has rejected responsibility for the compromised drain and failed sunroof seal. Service documentation attached, not including the estimated $1700 to remove dash for repairs.

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2018 Volvo Xc90, VIN [xxx] , 54,618 miles. Original owner. All service performed exclusively at Volvo cars west houston (same dealer, all three failures). Volvo technical journal tj 34648. 1. 2, titled "prior approval - lack of airflow causing poor cabin cooling," is classified as a product fix and explicitly lists the 2018 Xc90 as an affected vehicle. This tj required the dealer to submit a prior approval report to Volvo corporate when installing the resistor fix. At 12,017 miles (August 2020), the dealer installed the evaporator resistor per tj 34648. 1. 2, part no. 32241228, under vst operation 98734-2 — meaning Volvo corporate has documentation of this vehicle's evaporator vulnerability on file since 2020. At 15,930 miles (March 2021), the ac compressor failed and was replaced under warranty, consistent with refrigerant starvation from the same underlying evaporator leak. The evaporator has now failed completely at 54,618 miles despite Volvo's own corrective measure being applied at 12,017 miles. The current failure (April 2026) includes a confirmed front evaporator refrigerant leak and ac discharge hose leak, documented by dealer borescope inspection showing corrosion on the evaporator fins and visual evidence of refrigerant oil residue at the discharge hose fitting. Dealer repair estimate is $4,406. This is a documented pattern failure across 2016-2018 Volvo Xc90 models. Volvo cars USA was contacted for goodwill assistance and denied the request within 24 hours without meaningful review. Case number [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Vehicle has exhibited lagging and stalling while driving in "pure" (electric-only) mode since approximately April 2026, at approximately 85,000 miles, accompanied by an illuminated check engine light. This has occurred repeatedly at red lights, intersections, stop signs, and in stop-and-go traffic, creating a risk of sudden loss of propulsion in live traffic situations, including at intersections where an unexpected stall could result in a collision. The dealership (Volvo cars of fort washington) has diagnosed this as originating from multiple hybrid drivetrain components over several repair visits: the high voltage coolant heater (replaced per a referenced Volvo technical service bulletin), the inverter electric rear axle drive module (iem) — diagnostic data showed one internal transistor (phase w) reaching 135°c, a severe outlier compared to the other two phases reading approximately 25°c — the a/c refrigerant shutoff valve, and most recently the electronic rear axle drive (erad) transmission, where diagnostic monitoring showed the erad clutch slipping during test drives. Volvo's own internal case management system has classified this case as a "repeat repair. " despite multiple repair attempts, the underlying drivability defect (lagging/stalling) has recurred each time, including almost immediately after the vehicle was returned following the initial repair, with minimal intervening use. This pattern indicates a persistent, unresolved defect in the vehicle's hybrid drive system that presents a safety risk due to unpredictable loss of power while driving.

The electrical/infotainment display failure causes the factory rearview camera image not to display when the vehicle is shifted into reverse. The center infotainment display on my 2022 Volvo Xc90 intermittently goes completely black and remains inoperable for days at a time. When the screen is black, the factory rearview camera image does not display when the vehicle is shifted into reverse. All sound, including warning signals, is inoperable. Climate controls are also inaccessible through the screen, and inoperable. This has happened repeatedly: the screen goes dark for several days, returns temporarily, then goes dark again. The failure affects rear visibility during backing events and creates a safety risk because the driver cannot see the rear camera image. I brought the vehicle to a Volvo dealer. The dealer stated that the infotainment head unit must be replaced and quoted approximately $4,000 to replace it with the same non-google system. Volvo corporate denied assistance. I believe this is a safety-related defect because the failed infotainment display disables the rearview camera function.

The car recently received a 5. 05 update of the infotainment system. Since then, the infotainment system would be shut off and auto-restarts itself during driving every 10 or 15 minutes. The car would lose all the functions related to the infotainment system, such as the camera, navigation, sound and air conditioning for a few minutes during driving. It is dangerous that this would happen randomly and so frequently. This incident has been reported by many Volvo car owners in the past few days since the update, and the dealer didn't fix the problem. We are going to a dealer two days later but don't have much hope for the fix.

A software update (version 5. 0. 5) was complete on my 2024 Volvo Xc90 at the end of March. The software was marketed in emails to have an enhanced infotainment display to support a safer experience. Since the upgrade, I have experienced the opposite of enhanced safety. My infotainment screen and dash displays randomly go black and it restarts itself several times a day while driving. In addition to that, the blinkers malfunction when this happens. The most important safety issue is navigation outage on the displays. The inability to rely on the google maps navigation within Volvo, or within carplay, results in my having to use my phone to input and view directions, taking my eyes off the road. It also disables to cameras when I need them. On 3/31 I emailed my sales rep asking if he'd heard of others having this complaint, he did not appear to be aware and asked me to make an appt with service center. I brought the car to Volvo on 4/2 where the service check-in employees did mention they were seeing many cars coming in with the same concerns. The technician was not able to confirm the issue but said they would contact corporate and let me know of a response, which was 15 days ago. According to online searches, multiple other Volvo drivers are experiencing the same. Since we have become so dependent on the driver assistance features, and this issue is now occurring, I have become a nervous driver in a brand of car that is marketed as one of the safest vehicles in the world. I get worried that my bliss or lane assistance or other driver assisted features will malfunction as well. No notifications from Volvo have been received thus far. I have not contacted the corporate offices of Volvo yet. Please take this safety issue seriously.

The contact owns a 2020 Volvo Xc90. The contact stated that while driving 35-40 mph, the message "vehicle not in park" was displayed intermittently, and the vehicle stalled. The contact was able to pull over to the side of the road. The vehicle was restarted after several attempts and was driven to the residence. The vehicle was then taken to the dealer, where the contact was informed that no failure was found. The vehicle was not diagnosed or repaired. While investigating the failure online, the contact became aware that it was a common failure, and that the dealers were unable to duplicate the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 79,000.

The rear door on the driver side will not open. The child lock will not deactivate. No accident. I took my son to school and when I returned to open the door for my [xxx] old the door would not open. No warnings. A regular maintenance appeared days later. I do not understand why this is not being recalled based on online research showing the same thing happening with other Volvos. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The vehicle experienced a major electrical system malfunction involving multiple critical components. The issue began with the Volvo on call system light remaining illuminated continuously, which suggested a possible communication or battery-related fault. Shortly after, additional systems failed, including the turn signal system, windshield wipers, and high beam headlights. These components are currently non-functional and can be made available for inspection upon request. The failure significantly impacted vehicle safety. The loss of turn signals made it impossible to properly indicate lane changes or turns to other drivers, increasing the risk of collisions. The failure of the windshield wipers created a serious hazard in adverse weather conditions, reducing visibility. Additionally, the loss of high beam headlights limited nighttime driving visibility. While daytime running lights and hazard lights remain functional, they are not sufficient substitutes for the failed systems. The problem has been consistent and reproducible. Each time the vehicle is operated, the same warning messages appear, including “turn indicator system malfunction” and “wiper failure – service required,” and the affected systems do not respond. At this time, the issue has not yet been formally confirmed by a dealer or independent service center, but diagnostics codes (including communication-related fault codes) have been observed. The vehicle has not yet been inspected by the manufacturer, law enforcement, or insurance representatives. However, based on the symptoms, the issue appears to involve a failure in the vehicle’s central electronic or communication control systems. Prior to the complete failure, warning signs were present. The Volvo on call light remained on persistently, indicating a potential underlying electrical or module communication issue. This warning appeared before the loss of the turn signals, wipers, and high beams, suggesting a progressive system failure.

Had to replace emission coil plugs. My mechanics said it has wiring issues.

See all problems of the 2006 Volvo XC90 🔎.

In the middle of a cold snowstorm the screen froze and started glitching. As I was trying to change the drive mode to all wheel drive the esc off button triggered and esc stayed off without awd mode and screen was unresponsive. Had to pull over and turn car off and back on for screen to reset.

The erad (electric rear axle drive) transmission on my 2021 Xc90 t8 recharge has suffered an internal failure at approximately 112,550 miles. The vehicle makes loud grinding and slamming noises from the rear drivetrain and locks up when attempting to drive, making the vehicle completely undrivable. The dealership (Volvo cars gilbert, az) diagnosed the erad clutch as slamming and suspects internal gears are missing teeth. A software update was attempted but did not resolve the mechanical failure. The erad transmission needs full replacement at a quoted cost of $5,211. 56 (part number 32324105-9). This is a known failure point on the t8 platform and Volvo has redesigned this component (erad2) for newer models due to reliability issues with the original design. This failure presents a safety concern as the rear drivetrain can lock up unexpectedly during driving. This erad failure occurred alongside two other hybrid system component failures within a 3 month period: the high voltage coolant heater (hvch) and the vehicle batteries (vcm and main), suggesting a systemic hybrid system reliability problem.

In February 2026, my 2021 Volvo Xc90 recharge t8 (VIN: [xxx]) experienced a hybrid battery cell failure. The failure was diagnosed and confirmed by an authorized Volvo dealership (Volvo of tacoma) and is covered under the vehicle's manufacturer warranty. However, I have been informed that a replacement part may not be available until December 2026 or later — a delay of ten months or more from the original failure date. Volvo has advised me that attempting to charge the vehicle in its current state carries a risk of fire. As a result, I am unable to charge the hybrid system and have had to operate the vehicle on gasoline alone, with fuel costs increasing approximately 3. 5x per month. Separately, an independent mechanic has advised me that continued operation of the vehicle without a functioning hybrid battery cell is causing ongoing, worsening mechanical damage over time, separate from the original defect. I have made extensive good-faith efforts to resolve this directly with Volvo cars USA customer care, including phone calls, an online request form, and direct correspondence, with prolonged periods of no response despite written acknowledgment of the issue on xxx. Given that Volvo itself has identified a fire risk associated with charging this vehicle, combined with an indefinite repair timeline of ten months or more and mechanic-confirmed risk of continued mechanical degradation, I am filing this report to document a potential safety defect in the hybrid battery system of this vehicle. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

While driving the vehicle under normal conditions, a sudden electrical fire occurred, requiring immediate evacuation. The vehicle was pulled over safely and the driver exited before the fire escalated. The fire department responded and the vehicle was declared a total loss due to fire damage. The failure is believed to have originated from an electrical short involving the climate control/defroster system. The affected wiring and components were destroyed by the fire and are not available for inspection. The day prior to the fire, the fuse controlling both the climate control system and the instrument cluster blew twice when the defroster was activated. The fuse was replaced, and the defroster was not used again. At the time of the fire, the defroster systems was not operating. There were no warning lights or alerts immediately prior to the fire. The fire occurred while the vehicle was in motion, creating a serious safety risk to the occupant and surrounding traffic. The incident has not been reproduced or inspected by a dealer. The vehicle was inspected by the fire department. No manufacturer inspection has occurred.

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The failure involves the instrument cluster (driver information display) on my 2017 Volvo Xc90. This component is responsible for displaying speed, warning indicators, and all critical driving information. The failed component remains installed and is available for inspection. The issue began while driving on public roads. The display intermittently showed distorted, “barcode-like” patterns that would appear suddenly, disappear, and then return. The condition progressively worsened over time. The failure is now consistent and reproducible. When starting the vehicle, the cluster may appear normal for a few seconds before becoming severely distorted or completely unreadable. Now it is nonfunctional from the moment of ignition. This creates a significant safety hazard because I cannot view speed, warning lights, gear position, or any system alerts. The initial failures occurred while the vehicle was in motion, which increased the risk at the time of occurrence. The vehicle is not safely operable in this condition. The vehicle has approximately 24,000 miles, has never been in an accident, and has been properly maintained. There were no external factors that could explain the failure. The only prior symptoms were the intermittent display distortions described above. An authorized Volvo retailer inspected the vehicle and diagnosed the instrument cluster as failed, recommending replacement. No repair has been completed. Volvo car USA declined goodwill assistance despite the extremely low mileage and safety?critical nature of the failure. I am aware of similar instrument cluster failures reported by other 2016–2017 Volvo Xc90 owners, suggesting this may be part of a broader pattern.

On the morning of January 12, 2026, I attempted to unplug my 2023 Volvo Xc90 recharge (plug-in hybrid) from my home charging station in order to drive to an appointment. I had turned on the climate control remotely from the Volvo app while inside the house. When I went to unplug the vehicle, the charging connector was locked in the vehicle’s charging port and could not be removed. I contacted Volvo customer service, who instructed me to try several troubleshooting steps, including locking and unlocking the vehicle multiple times with the key fob and resetting the infotainment system. These steps did not resolve the issue. Because the charging plug remained locked, I was unable to use my vehicle and had to borrow a neighbor’s car, causing me to arrive late to a scheduled appointment. While away from home, I contacted my Volvo dealer, whose service representative advised me to use force to remove the plug, stating it would likely break the internal clip in the charging port. When I returned home several hours later and unlocked the vehicle, the charging plug released normally without any physical intervention. This suggests a software or electronic malfunction rather than a mechanical obstruction. The incident temporarily immobilized the vehicle and could pose a safety or reliability concern if it occurs in other situations. Furthermore, we have been experiencing intermittent issues with the infotainment system, including the backup cameras not coming on, random radio stations playing and complete blackout of the screen and/or flickering. The last software update was completed on Aug 15, 2025.