Equipment Problems of Volvo XC90 - part 2

Erad (electronic rear axle drive) clutch failure. Upon depressing accelerator pedal, when in drive modes that rely more on erad (hybrid/pure modes), the clutch occasionally does not engage correctly, resulting in no power for a full 1-2 seconds, then power kicking in, in full. Not being consistent means not having a good way to anticipate when the problem will arise in order to compensate for it. The hazard came when attempting to cross traffic (to take a left into a commercial driveway), the delay happened, then before the ability to fully "cancel the attempt" (by releasing the accelerator and pressing the brake while still in the turn lane), the power kicked in and sent the vehicle into traffic. The delay-then-subsequent full-power meant that the gap was suddenly significantly smaller when pulling into the oncoming lanes, and attempting to correct for a delay in power meant the possibility of then not having the accelerator down, which could have left me in in the lane of oncoming traffic for much longer than necessary due to human reaction times in addition to vehicle "reaction times" to inputs. This is apparently a relatively common issue on Volvos of this generation, with multiple "erad versions" to account for transmission clutch failures within these units, as well as other failures.

See all problems of the 2017 Volvo XC90 🔎.

The back door, or liftgate, closes automatically (without me pressing the close button). This is inconsistent, as it doesn't happen all the time. Each time the car has been off, and maybe it's on some kind of timer. It's happened 3 times, at random, where each time it caught me off guard. One time it hit me on the back of the head. The next time my kids were sitting in the back and I had to yell for them to tuck their legs inside. The third time, was just last week, and I had to run out from under it. There is no beeping or warning, and I'm afraid it's only a matter of time before it causes serious injury. I've had this vehicle for about 12 months, and it's only happened 3 times, but I can't figure out what the causes it.

See all problems of the 2016 Volvo XC90 🔎.

Car shut off while driving and rebooted. Was precessed by the infotainment system crashing and then rebooting a minute prior. Car made a sound like a grunting sound right as it shut down.

See all problems of the 2019 Volvo XC90 🔎.

Vehicle started experiencing stalling and when trying to accelerate it would not pick up on speed, I have been quoted by Volvo that the supercharger is bad on a car that is only 6 years old. That repair for this is $2,000 as the engine valve also has to get cleaned out. The vehicle started having issue with ac after 2 years and now the front evaporator has gone bad and with summer time is when I realized of this defect. $5,000 repair for the evaporator.

There is a flaw in Volvo sunroof drains. There are class action lawsuits because of this. 6 months after purchasing my car, there was a leak into my car due to a clogged sunroof drains causing damage to electronics and potentially to computers within the car. I fixed it at a quote of over $2k. Volvo refused to cover it under my warranty. Now, 6 months after the fix, the same issue is happening.

See all problems of the 2022 Volvo XC90 🔎.

I picked up the auto in sweden osd. . . . The car does not have a owners manual that can be printed or down-loaded. Was informed by Volvo that it is in the computer on the car and you can use that. You are unable to open the manual while the auto is moving. Was advised that Volvo does not plan to make a manual available for download or purchase. With today's technology, how can you sell a car with no users manual. I believe this is a major safety issue.

See all problems of the 2025 Volvo XC90 🔎.

I am reporting multiple critical component failures on my 2017 Volvo Xc90, which I believe represent potential design or manufacturing defects related to vehicle safety and reliability. At approximately 93,000 miles, my Volvo Xc90 experienced a battery failure, thermostat failure, which did not resolve the vehicle's engine issues. Subsequently, the dealership diagnosed a failed engine control module (ecm), requiring complete replacement at a cost of over $5,000. The ecm is a critical motherboard component responsible for engine control and vehicle safety operations. Its failure risks sudden engine malfunction, stalling, or loss of power while driving, which could cause unsafe conditions. I am concerned that multiple major component failures, especially in a premium brand vehicle under 100,000 miles and less than 10 years old, represent a systemic reliability issue. These failures occurred despite regular maintenance and responsible usage. I respectfully request that NHTSA investigate whether similar cases exist for 2016–2018 Volvo Xc90 models involving premature ecm or engine cooling, electrical, short circuit system failures. I am available to provide service records and additional documentation as needed.

I plugged my usb to usb-c charging cable into my iphone 20 seconds after starting the vehicle. I proceeded to exit my driveway when the infotainment screen went completely blank and the same thing to the driver's display 10 seconds later. I drove to the end of my street to a stop light where the car completely shut off and automatically restarted within a few seconds. I was traveling with my wife and [xxx] daughter. I have yet to reproduce the problem but have an appointment scheduled with the dealership later this week. Zero warnings or messages were present before, during or after the incident. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2021 Volvo XC90 🔎.

The contact owns a 2020 Volvo Xc90. The contact stated that after plugging in the charger to the vehicle, the cable charger started blinking red. The contact had to jumpstart the vehicle to open the doors. The blinking red light on the cable charger had not stopped blinking. The contact related the failure to NHTSA campaign number: 18e086000 (equipment); however, the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

See all problems of the 2020 Volvo XC90 🔎.

The rear two car doors will not open. It started months ago with the left side and now is both doors. This is dangerous if anyone in the rear of the vehicle should need to exit in a timely manner. The dealership knows this is an issue, but says they are not obligated to fix it for free because there isn’t a recall yet.

Remote start, infotainment system which controls everything, dashboard, lights, and cigarette lighter all intermittently turn off and on. Everyday, something else seems to stop working. My vehicle is 2. 5 weeks old. This is apparently is a know latent defect that Volvo has chosen to keep from customers, based on feedback from Volvo service, who are actually denying appointments stating that there is nothing they can do.

My 2018 Volvo Xc90 had repeated water leakage from the panoramic sunroof. In most cases, when the vehicle is parked flat or the front is at a slight angle, water leaks in and collects in the cargo area. It collects into a plastic compartment over the battery located on the right side of the cargo area and/or on top of the rear cargo mat. When the vehicle is moving and it is raining, water leaks in from the rearview mirror, making the entire dash, screen, shifter and both driver and passenger wet. The rain also comes in from the rear right side of the second row making the entire seat or any passenger sitting there wet. Volvo is not acknowledging this defect nor are there any solutions in place. This is extremely concerning.

See all problems of the 2018 Volvo XC90 🔎.

Door handle for drivers side door breaks off into hand. Exiting vehicle made extremely complicated: if window is compromised in any way or lock system is compromised in any way, exit of vehicle is impossible.

The chrome trim started peeling on the center console, near cup holders. This revealed a razor sharp edge on which I cut my finger. All of the exterior door handles have chrome trim and are peeling. Last week my [xxx] daughter cut her finger as a result of a sharp peeled chrome edge. Many reports of this on Volvo forums. Some dealers will repair for free, others want to charge for this defective, safety hazard. My service provider said they could not fix for free and wanted $3800 for the repair. This is a known issue and a safety hazard that Volvo is not addressing, see for example: [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Brand new vehicle emitting moderate amount of smoke from exhaust when stopping, idle, or when pulling out from stopped position (I. E. Traffic light, stop sign). Notice exhaust smoke more when coming to stop on slight decline or accelerating from stopped position to incline roadway. Smoke is malodorous (burning metal/wire smell). No warning lights on vehicle dash. Inspected by Volvo dealership service team and unable to find source of smoking. Smoke odor causes headache in vehicle occupants if windows down when smoke present. Thankfully, no smoke in cabin. When exhaust smoke is heavy, visibility of motorists behind me in traffic is temporarily decreased until smoke clears. Also, I experience temporary decreased driver side window visibility from smoke when this occurs and have to remained stopped until smoke clears. This problem has occurred daily since the first episode.

Air conditioning is not working within one month of purchase. In 110 degree heat in arizona , this is a safety issue. This has also occured on another new Volvo Xc90 in austin , texas. At least two failures on brand new Volvo Xc90.

See all problems of the 2024 Volvo XC90 🔎.

The ac went out while my toddler was in the car. We are in the arizona area and the temperature has exceeded over 100 degrees. It turns out there are several complaints with the evaporator. There is major issues and complaints.

The sunroof of the vehicle started leaking water after 4 years of ownership. Upon bringing it to Volvo dealer, I am quoted $2500-3000 to fix and check for faulty electrical or mold in carpeting. This is a safety issue as the water could damage critical electrical components. This is a 2020 vehicle, basic faulty sealing should be covered as recall or known issue that the consumer is not liable for.

Rear passenger door handle inoperable from both inside and outside the car. A quick google search shows this is a common, well known issue in all 2016 - 2024 and beyond Volvo Xc90s. Concerning is this prevents egress from the vehicle in case of emergency. Confirmed issue exists while car is unlocked and child locks deactivated as can be seen in video. Rear driver door works as appropriately, rear passenger fails to open. No warning lights or codes. Issue first appeared 7/10/2024 and persists. Door cannot be opened. Videos available upon request.

The evaporator core malfunctioned (ac system), resulting in the failure of the air conditioning system. The defective part remains installed in the vehicle and is available for inspection upon request. This issue compromised the vehicle's ability to maintain a comfortable and safe environment, particularly in extreme weather conditions where the lack of a functioning air conditioning system can pose health risks, especially to young children or elderly passengers. The problem has been confirmed by an authorized Volvo service center, where the leak was identified during an inspection. Prior to the failure, there were no warning lamps or error messages. However, the air conditioning began to perform inconsistently several weeks prior to the complete failure. Given the timing of this issue, just beyond the warranty period, and the evidence suggesting this may be a recurring problem in certain Xc90 models, and Volvo customer care denied any assistance or support in this matter.

1. When the air condition is turned on there is knocking/banging/thumping noise. It starts with a whinning noise and then gets thumping noise and then starts again with a whinning noise followed my a thumping noise. It can go over 15 to 20 mins and then stops and restarts again. Yes, it can easily be reproduced. 2. The whinning and thumping noise while the car is driving can cause a safety issue where something could explode (the way it sounds) or air condition can simply not working as we approach summer. 3. Yes, its been reproduced, I've sent them the videos, I was at the dealership to reproduce and they acknowledge there is an issue. Weaver brother Volvo had created an internal case to Volvo technical assistance, case number: rts-us831535. The reply was they are aware about this issue and they are investigating it. The issues seems to be on the expansion valve and they are still investigating it. This was dated August 6th, 2024. 4. No warning lamps or messages or other symptoms. June 26th, 2024. The issue was reported to dealer around July, 25th 2024.

Your site states that my vehicle does not have active recalls for my vehicle but there is a recall that the manufacturer confirmed my vehicle is actively affected by since 2019.

Since purchasing this vehicle in October 2023 I have had multiple issues with the fuel door not opening, the turn indicator light not working, the backup cmera and sensors continue to engage the rear brake intervention system when there's nothing behind the vehicle.

The rear door locking system has failed. Both doors will not open from the interior or exterior. I have read thousands of complaints about this particular problem with this make and model of Volvo. The locking system on a car should never fail. Huge safety concern.

Rear driver's side door has the door lock motor fail and the door is unable to be opened from either the inside or outside. I was not in an accident, but had I been this would have been incredibly dangerous for passengers in the back seat of the car. Per discussions with my repair shop, this component should not fail and they have done numerous repairs on this problem on other cars of the same model.

The rear passenger door will not open.

My rear door, driver-side, will not unlock. I cannot open it from inside nor outside. I have cycled door and child-lock actuators and no change to the condition. This is definitely a safety concern as whatever happened to the driver-side mechanism can happen to the passenger side also then how would passengers exit quickly?.

The left rear door of my vehicle flew open while we were moving with my 10-year-old daughter sitting adjacent to the door. Fortunately, she had her seat belt on otherwise the result would have been tragic. On January 14, 2024 my daughter got into the back of my vehicle, suddenly, her door flew open, I immediately stopped the vehicle. My daughter was unable to shut the door and after many attempts I got the door to shut. When we arrived at home both rear doors would not open and my now trapped daughter exited through the front door. On January 15th, I went to Volvo in rochester NY and explained the situation expecting the service person to be extremely concerned. Much to my surprise he said “that happens all the time” and that when it gets cold out sometimes the latches don’t respond. I anticipated that my car would go in immediately but was told “how is Thursday to bring your car in. ” I dropped my car off and received a call that afternoon with “great news” that the issue was a faulty door latch, the part was in stock and came with a “lifetime warranty. ” he told me the cost was $734. 00 per door meaning with sales tax the cost would be over $1,500 and I would still have two doors at risk for flying open in the future. I asked how this life safety issue which has failed on countless other vehicles is not covered by the manufacturer nor has there been a recall. He said Volvo has recognized the door latch safety issue and designed a fix. When the door latch fails, this new replacement part, that the consumer pays for, solves the problem. Volvo recognized a safety problem, designed the fix, yet has chosen not to recall the vehicles that have these problems but rather waits until the door latch fails before the consumer must pay to replace it. I arrived the next day to pick up my vehicle, sat down with the service manager who was empathetic, but reiterated this is an issue that has repeatedly occurred. This needs to be addressed and not paid by consumers.

Low engine coolent alert started and when we got home we noticed that the coolant had leaked.

It started with the right rear passenger door not opening from the inside or outside of the car. At first you could lock the doors from the inside and then open the door, but now the door will not open at all. My left rear passenger door has started to do the same thing this week. It will only open about 50% of the time. The door handles are in good order, and this is not related to an accident. This is an extremely dangerous situation for my kids! if we were in a car accident or if there was a fire in the car they would not be able to escape. I have attempted to contact customer service, but have not been able to get a hold of them.

Doors do not latch. Started in the winter. Car has to warm up some so far. It might pop open. This is reported all over the internet.

Both of the rear doors fail to unlock and open from the inside or outside. This is a safety issue, as in a fire or accident, I would not be able to remove my children from the back seat of the car.

Chrome plated trim peels away from the surface on middle console and exterior door handles and is extremely sharp causing deep cuts, seems to be a common and known issue but Volvo will not repairs or address the issue.

Car had a known issue regarding inappropriate oil consumption and was awaiting repair by Volvo dealership. While merging onto highway and accelerating, car lurched, check engine light came on, and shortly after there was a warning regarding reduced performance. The car was maneuvered to the closest exit and parked. During this time, approx 90secs, all major warning lights came on and smoke started coming up from engine. We quickly pulled to the side of the road (was unable to put car in park) and exited the vehicle as smoke was entering the cabin. There was a fire under the engine compartment that quickly engulfed and consumed the front of thr car.

The electrical rear axle system fails at around 39k miles in the Volvo Xc90 with little notice. I purchased my pre owned 2020 Xc90 recharge in Jan of 2023. The failure of the erad system caused complete power failure instantly and the engine to cease operating at a high rate of speed (55mph) on the highway in flowing nyc traffic . After researching, I have found hundreds s of complaints of this issue as most happen just after warranty expiration . Leading me to believe that Volvo is knowingly selling cars with one product defects that could result in injury or death.