general problems of the 2011 BMW 328 - part 1

The contact owns a 2011 BMW 328i. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 23v707000 (engine and engine cooling), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2011 BMW 328i. The contact had received notification of NHTSA campaign number: 23v707000 (engine and engine cooling); and the vehicle was taken to the dealer for the recall repair. The contact stated that upon returning to pick up the vehicle, he was informed that the vehicle would no longer start, requiring the vehicle to be towed back to the residence. The dealer diagnosed a failure with the vanos solenoid. The vehicle was not repaired. After investigating the failure, the contact related the failure to the recall repair, and the dealer seemed to concur with the sentiments but had not provided any further assistance. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 240,000.

The contact owns a 2011 BMW 328i. The contact stated that while driving at various speeds and attempting to slow down, the vehicle started to jerk abnormally, with the check engine warning light illuminated. The vehicle was taken to a local dealer and was diagnosed, and the contact was informed that the camshaft adjusting unit was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 106,000.

I took my car in for the vanos bolts recall at a BMW dealership they said they could fix the car. Keep in mind I drove the car there just fine and now there saying its gonna cost $3300 to fix my car and its not drivable and idk what to do because im not spending that much money when I took my car in for a recall.

The vehicle has been under recall for over a year and the fix is known and takes approximately 4 hours. BMW has had ample time to coordinate a repair, please enforce the repair for the vehicle.

Unknown.

My car has the same issue as other BMW 328i made in 2011. However, when I put the vehicle VIN number in my car does not pull up this as a recall. The camshaft timing bolts are kicking off a check engine light. There is already a recall on this for other cars like mines see campaign 23v707000. Not sure what to do, any help would be greatly appreciated.

Nothing has malfunctioned yet on the vehicle, however, these recalls are putting my daughter at risk while driving as there is an air bag and engine recall on the vehicle. Every time we contact the dealership, the recall is still unavailable.

I had my car towed to BMW northwest in fife on October 8th to have my recalled fixed for the vanos bolts that can cause engine problems. My car had shut down the day prior I couldn’t drive it. Through October 8 all the way till the 31st I had been in contact with BMW checking on the status of my car . . I have text messages between me and BMW about my car . I was told that 4 vanos bolts broke off into my engine and that BMW couldn’t find them they had to take my engine apart. . Then on October 31 I had got a call from BMW saying that they could not fix the the recall due to sludge on my engine, and that the reason that my engine had shut down was due to power maintenance . My car has all maintained regular oil change and kept up with the maintenance. So now BMW is trying to give me my car back with the vanos bolt still stuck in the engine in my car not starting and they said they were not gonna fix the recall.

The vehicle owns a 2011 BMW 328i. The contact stated while driving 65 mph, the vehicle stalled. The check engine warning light was illuminated. The contact was able to pull to the shoulder of the roadway. The contact was able to restart the vehicle; however, the failure recurred several times while driving on the same day. Additionally, the contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle shuddered and surged. The vehicle was taken to the o'reilly, where diagnostic trouble code p054b, which indicated a vanos bolts failure, was retrieved. The vehicle was then taken to the dealer to be repaired under NHTSA campaign number: 23v707000(engine and engine cooling); however, the dealer charged a diagnostic fee and informed the contact that the vehicle would need to be diagnosed for 2 hours prior to the recall repair. The contact denied to pay the fee. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 129,000.

There is a voluntary safety recalled #23v707 issued for my 2011 BMW 328i that deals with the vanos solenoid. My VIN is not included on this recall per website. My check engine light diagnosis shows a vanos solenoid issues. Dealership replaces vanos solenoid. Light comes back on, now the whole unit needs to be replaced. I separately went to a german mechanic and he communicated two times that my issue should be covered under the recall. How is this not associated with the safety recall issued in October 2023? wouldn’t faulty bolts directly impact the engine and cause the whole unit problems? I feel terrified driving my car as I transport my elderly parents and fear for our safety.

The contact owns a 2011 BMW 328i. The contact received notification of NHTSA campaign number: 23v707000 (engine and engine cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.

See attached document for complaint.

The contact owns a 2011 BMW 328i. The contact received notifications of NHTSA campaign numbers: 23v707000 (engine and engine colling) and 24v513000 (air bags); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was able to restart; however, the failure recurred. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 135,000. Parts distribution disconnect; for NHTSA campaign number: 23v707000 (engine and engine cooling). VIN tool confirms part not available; for NHTSA campaign number: 24v513000 (air bags).

The contact owns a 2011 BMW 328i. The contact received notifications of NHTSA campaign numbers: 23v707000 (engine and engine cooling) and 24v513000 (air bags); however, the parts to do the recall repairs were not yet available. The contact stated that while starting the vehicle and while driving at various speeds, the vehicle was shuddering. An unknown warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

My engine has been giving me trouble and my car is now unsafe to drive. There was factory recall issued for the vanos system in my engine back in October 2023. The vanos system is where I am experiencing the problems. It has now been 9 months since the recall was issued and there has yet to be a remedy available. I don't feel that a solution is being found in a timely manner. I am unable to drive my car safely until a remedy is found.

I was driving down the highway when the car started to stall and it sounded like it wanted to shut down. The engine light came on and the airbag light on. I pulled over to the side of the road and the car started jittering and the engine was stalling and making a hit pitch noise. This incident was really dangerous in the highway where sometimes you don’t have enough time to pull over especially with engine problems. I had to pay to tow my car from the high way to my house because the dealership wouldn’t take it in to fix it, they want to charge me for a diagnostic check to see what is wrong with it but my issue is that if I pay for this and they want to charge me for other work and at the end of the day the issue is still happening, I don’t want to waste thousands of dollars when I know the problem is coming from the recall that it needs and it’s been on standby for almost a year. This is really un safe and now I am out of a car because it is now non- operational. This issue is exactly the same as the recall issues they describe on your online site.

The contact owns a 2011 BMW 328xi. The contact received notification of NHTSA campaign number: 23v707000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 BMW 328i. The contact received notification of NHTSA campaign number: 23v707000 (engine and engine cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 BMW 328i. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. Additionally, the contact stated that the vehicle made an abnormal knocking sound while driving. The check engine warning light, the traction control warning light, and other unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, where the vanos bolts were replaced twice; however, the obd scanner indicated diagnostic test codes related to the vanos bolts. The vehicle was temporarily repaired. The contact received notification of NHTSA campaign number: 23v707000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000. VIN tool confirms parts not available.

The contact owns a 2011 BMW 328i. The contact received notification of NHTSA campaign number: 23v707000 (engine and engine cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the vanos bolts had fractured. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 145,000. VIN tool confirms parts not available.

The contact owns a 2011 BMW 328i. The contact received notification of NHTSA campaign number: 23v707000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Check engine light with code for timing error, intake vanos bolts are damaged are verified via visual inspection with a bore scope. Code p0012: intake camshaft position timing- over-retarded (bank 1).

The contact owns a 2011 BMW 328i coupe. The contact received notification of NHTSA campaign number: 23v707000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

BMW issued a recall 10/23/2023 for vanos assembly (engine) bolts and I have been trying to get my vehicle repaired since January 2, 2024 when my care started having a rough running engine with the check engine lamp illuminated and the car was barely maintaining speed on the interstate. I was fearful of having a wreck or being run over by the other cars since my car was not responding to giving it gas to accelerate on the road. I have contacted BMW on 1/2/2024, 4/15/2024, and gain today 5/21/2024 and they are telling me the remedy is still not available. I had groves automotive, a certified BMW repair shop, who are my automotive repair shop call for the repair too. My car was just serviced at groves in the last 3 weeks and passed inspection. The check engine warning lamp came on again this morning while driving to work and again the vehicle was not able to accelerate and was running very rough. I am fearful of my safety and the safety of others when I have to drive back and forth to work.

The contact owns a 2011 BMW 328i. The contact received notification of NHTSA campaign number: 23v707000 (engine and engine cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 BMW 328i. The contact received notification of NHTSA campaign number: 23v707000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The engine has been making some rattle noises like the sound of loose bolts for months now. I have contacted various BMW dealerships in orange county and san diego, and all of them say the same thing: a remedy is not available yet so we cannot help you. Finally today, my "service engine soon" light went on. I did some research and failure of the vanos bolts can lead to the car stalling at speed, risking a crash! this recall has been open for half a year now, and it seems the remedy is simply to replace those aluminum bolts! please help me get this through so that I don't end up in an accident or on the side of the road. This is for recall campaign no. 23v-707. The recall even states "if there is unusual engine noise, which may include illumination of the check engine or service engine soon warning lamp, do not continue to drive your vehicle and immediately contact the nearest authorized BMW center to arrange for pickup and transportation of your vehicle to the BMW center. ".

The contact owns a 2011bmw 328i sedan (s. Africa). The contact received notification of NHTSA campaign number: 23v707000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed parts still not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was/was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 BMW 328i. The contact received notification of NHTSA campaign number: 23v707000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving at approximately 40 mph, the check engine warning light and other unknown warning lights illuminated. The contact stated that the vehicle stalled. The contact stated that failure had occurred several times however, the vehicle was not taken a dealer; however, the local dealer was called. The vehicle was not diagnosed or repaired. The failure mileage was approximately 140,000. VIN tool confirms parts not available.

The contact owns a 2011 BMW 328i. The contact received notification of NHTSA campaign number: 23v707000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 BMW 328i. The contact received notification of NHTSA campaign number: 23v707000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

This vanos bolt recall has been out for some time now. I can't believe bolts are holding this up? I've called BMW only to be told that "there is no eta" on the parts. I don't believe BMW wants to perform this recall on a 2011 car.

The engine started stalling and rough riding. Now it will not start. The issue is with one of the recalls that there is no remedy for. I have a car that I cannot drive and that I am still paying for.

The contact owns a 2011 BMW 328i. The contact received notification of NHTSA campaign number:  23v707000 (engine and engine cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed the vehicle check engine warning, and oil lights illuminated prior to the vehicle abruptly stalling. The vehicle was able to be restarted shortly before failing again. The vehicle was towed to the local dealer. The dealer was made aware of the failure and diagnosed the vehicle as engine failure and having fragments in the oil. But confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 119,000. Parts distribution disconnect.