general problems of the 2011 BMW 328 - part 2

BMW issued a recall 10/23/2023 for vanos assembly (engine) bolts and I have been trying to get my vehicle repaired since January 2, 2024 when my care started having a rough running engine with the check engine lamp illuminated and the car was barely maintaining speed on the interstate. I was fearful of having a wreck or being run over by the other cars since my car was not responding to giving it gas to accelerate on the road. I have contacted BMW on 1/2/2024, 4/15/2024, and gain today 5/21/2024 and they are telling me the remedy is still not available. I had groves automotive, a certified BMW repair shop, who are my automotive repair shop call for the repair too. My car was just serviced at groves in the last 3 weeks and passed inspection. The check engine warning lamp came on again this morning while driving to work and again the vehicle was not able to accelerate and was running very rough. I am fearful of my safety and the safety of others when I have to drive back and forth to work.

The contact owns a 2011 BMW 328i. The contact received notification of NHTSA campaign number: 23v707000 (engine and engine cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 BMW 328i. The contact received notification of NHTSA campaign number: 23v707000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The engine has been making some rattle noises like the sound of loose bolts for months now. I have contacted various BMW dealerships in orange county and san diego, and all of them say the same thing: a remedy is not available yet so we cannot help you. Finally today, my "service engine soon" light went on. I did some research and failure of the vanos bolts can lead to the car stalling at speed, risking a crash! this recall has been open for half a year now, and it seems the remedy is simply to replace those aluminum bolts! please help me get this through so that I don't end up in an accident or on the side of the road. This is for recall campaign no. 23v-707. The recall even states "if there is unusual engine noise, which may include illumination of the check engine or service engine soon warning lamp, do not continue to drive your vehicle and immediately contact the nearest authorized BMW center to arrange for pickup and transportation of your vehicle to the BMW center. ".

The contact owns a 2011bmw 328i sedan (s. Africa). The contact received notification of NHTSA campaign number: 23v707000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed parts still not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was/was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 BMW 328i. The contact received notification of NHTSA campaign number: 23v707000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving at approximately 40 mph, the check engine warning light and other unknown warning lights illuminated. The contact stated that the vehicle stalled. The contact stated that failure had occurred several times however, the vehicle was not taken a dealer; however, the local dealer was called. The vehicle was not diagnosed or repaired. The failure mileage was approximately 140,000. VIN tool confirms parts not available.

The contact owns a 2011 BMW 328i. The contact received notification of NHTSA campaign number: 23v707000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 BMW 328i. The contact received notification of NHTSA campaign number: 23v707000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

This vanos bolt recall has been out for some time now. I can't believe bolts are holding this up? I've called BMW only to be told that "there is no eta" on the parts. I don't believe BMW wants to perform this recall on a 2011 car.

The engine started stalling and rough riding. Now it will not start. The issue is with one of the recalls that there is no remedy for. I have a car that I cannot drive and that I am still paying for.

The contact owns a 2011 BMW 328i. The contact received notification of NHTSA campaign number:  23v707000 (engine and engine cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed the vehicle check engine warning, and oil lights illuminated prior to the vehicle abruptly stalling. The vehicle was able to be restarted shortly before failing again. The vehicle was towed to the local dealer. The dealer was made aware of the failure and diagnosed the vehicle as engine failure and having fragments in the oil. But confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 119,000. Parts distribution disconnect.

Vanos related service light has been on for months. BMW refuses to quickly and expeditiously resolve an open recall on said vanos bolts. Technicians inform me that there are no open recalls on this vehicle, which is clearly untrue.

Engine running rough. Stalls on occasion.

The contact owns a 2011 BMW 328i. The contact received notification of NHTSA campaign number: 23v707000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that when the vehicle was started, there was an abnormal rattling sound coming from the engine. The contact stated that no warning lights were illuminated. The contact stated that once the engine had warmed up the noise would stop. The contact stated that the rattling sound was intermittent at first but had become a recurring failure whenever the vehicle was started. The manufacturer was not informed of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.

BMW issued a recall for vanos bolts on oct 20, 2023. Vehicle had service engine soon light illuminate. Vehicle was diagnosed by tucson BMW as having issue with vanos bolts shortly before (within a month) recall being issued. At that time car was not repaired-but BMW suggested bolts be replaced at a cost of approximately $6,000. BMW advised car was not safe to drive. BMW had a solution- but wanted to charge for it (as the recall had not yet been issued). Now that recall has been issued BMW seems to be waiting out the clock and hoping owners get rid of the car before they have to repair the vehicle. Also they are now saying we can drive the vehicle until the remedy is available, which directly conflicts with dealers advice when they wanted to charge for the repair. They have not given any indication of time frames. We do not feel comfortable driving the car on highways due to risk of stalling. BMW states "the vanos assembly (engine) bolts may, over time, loosen, and eventually break. If this occurred, a reduced engine power (safe mode) may be activated. In some cases, the engine may not be able to be restarted after switching off and, in rare cases, the engine could stall which could increase the risk of a crash. " in the meantime it has been over 6 months with no updates as to when the recall remedy will be made available. I want BMW repair the car as soon as possible. I have been in contact with BMW customer care who have not given any viable solutions/time frame for the repair.

The contact owns a 2011 BMW 328i. The contact received notification of NHTSA campaign number: 23v707000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle began making an abnormal sound and the vehicle stalled. The contact stated that the vehicle could not be restarted. The vehicle was towed to an independent mechanic where it was diagnosed with complete engine failure. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 94,000. VIN tool confirms parts not available.

The contact owns a 2011 BMW 328i. The contact received notification of NHTSA campaign number: 23v707000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2011 BMW 328i. The contact received notification of NHTSA campaign number: 23v707000 (engine and engine cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure. The contact stated while driving approximately 35 mph the vehicle began to make an abnormal grinding noise from the engine compartment. The contact stated that the "check engine" light illuminated. The contact had the vehicle towed to an independent mechanic who advised the contact that the vehicle had a recall associated to the VIN for the engine. The independent mechanic advised that the vehicle was under NHTSA campaign number: 23v707000 (engine and engine cooling). The contact called a local dealer and was advised that the parts were not available. The vehicle was not repaired. The failure mileage is approximately 90,000. VIN tool confirms parts not yet available.

The contact owns a 2011 BMW 328i. The contact received notification of NHTSA campaign number: 23v707000(engine, engine cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure causing the vehicle to stall and would not restart. The failure mileage was 135,000. The VIN tool confirms parts not available.

The contact owns a 2011 BMW 328i. The contact stated that while driving at approximately 40 mph, he observed a tumbling noise emanating from the engine compartment. The vehicle was taken to the residence. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 23v707000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

The contact owns a 2011 BMW 328i. The contact stated that upon starting the vehicle, the vehicle was idling abnormally rough, after which the check engine warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 23v707000 (engine and engine cooling). The contact stated that the VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 70,000. VIN tool confirms parts not available.

The contact owns a 2011 BMW 328i. The contact received notification of NHTSA campaign number: 23v707000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 BMW 328xi. The contact received notification of NHTSA campaign number: 23v707000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 BMW 328xi. The contact received notification of NHTSA campaign number: 23v707000 (engine and engine cooling) however, the part to recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 BMW 328i. The contact received notification of NHTSA campaign number: 23v707000 (engine and engine cooling). The contact stated while driving 40 mph, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the vanos bolts needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 118,000. VIN tool confirms parts not available.

The contact owns a 2011 BMW 328i. The contact received notification of NHTSA campaign number: 23v707000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle was shaking and vibrating while accelerating and the "service vehicle" warning light was displayed. The failure mileage was 120,000. VIN tool confirms parts not available.

The contact owns a 2011 BMW 328i. The contact stated that while driving at an undisclosed speed, he smelled a burning odor in the interior of the vehicle. After a visual inspection, the contact observed an oil leak and smoke emanating from underneath the vehicle and surmised that that was the reason the vehicle seemed to be consuming oil abnormally quick. The contact also stated that during the winter months, the vehicle intermittently failed to start. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the camshaft timing bolts. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 23v707000 (engine and engine cooling) but the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and confirmed that parts were not yet available. VIN tool confirms parts not available. The failure mileage was 187,000.

The contact owns a 2011 BMW 328i. The contact received notification of NHTSA campaign number: 23v707000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 BMW 328i. The contact received notification of NHTSA campaign number: 23v707000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while her daughter was driving at an undisclosed speed, the engine made an abnormal sound, and then the vehicle lost motive power. The vehicle failed to restart immediately and later restarted after cooling down. The vehicle was shaking while driving. The contact's daughter was able to drive to the residence. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,475. VIN tool confirms parts not available.

The contact owned a 2011 BMW 328i x drive. The contact stated her son was driving home from a friends house and putting gas in the vehicle. The contact stated when the son parked the vehicle at the residence, the son notice smokie was coming from the front of the the vehicle. No warning lights was illuminated. The son attempted to open the hood of the vehicle but saw flames coming from the the front hood of the vehicle. The fire was extinguished by the the fire department. A report was filed by the fire department. No one was injured during the fire and the vehicle was destroyed. The contact referenced NHTSA campaign number:22v119000 (engine and engine cooling) as a possible solution. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000.

There is a known issue with my vehicles vanos assembly (bolts). BMW issued recall 23v-707 in October 2023. To date both local dealerships and BMW north America will not make the necessary repairs to the vehicle as they claim parts are not available. My vehicle is sporadically experiencing the issues related to this recall which includes sudden power loss while driving which is a major safety issue. Continued driving could result in complete engine failure. As the vehicle is needed and self cost of repair is cost prohibitive it also leaves owners with no choice but to drive the vehicle.

2011 BMW 328i stalled in an intersection, car then started to act bogged down. Waring light came on. I took the car to a mechanic shop where they found a bolt head inside / bottom of our oil pan. I then researched online and found that BMW has a recall for a (vanos failure sheared bolts/recall). I contacted my local dealership and received a very unwelcomed response to this issue. They told me because another mechanic worked on this vehicle other than a certified BMW mechanic/location that the recall would not be valid. I called BMW customer service line and was told that is not true. It is a safety recall and to try calling another dealership to set up an appointment. Unfortunately, other dealerships won't even call me back to set anything up. It seems no one cares even though we have the proof with this bolt in hand. We cannot drive the car based on the BMW's recall information as to a safety risk, yet no one wants to help. There's no offer to get us a rental car or any solution to when we can take our car in for repair. Shame on you BMW for your lack of empathy to your millions of customers who have supported and purchased your product through the years.

I received recall notice 23v-707 in December 2023. In January of 2024, less than a month after receiving the notice for recall 23v-707, the ses light came on. The recall letter states that if this happens do not continue to drive your vehicle. You should immediately bring the vehicle in for recall repairs. I contacted my local BMW dealership and was told to bring the vehicle in, but there was nothing they can do at that time and there is nothing they can do at this time. I have contacted BMW's consumer relations department and have been given the same information. There has been no subsequent information or update by BMW. It is now June 2024; I feel this recall has not been handled in a timely matter. Had I brought my vehicle into my local BMW dealer 6 months ago, where would they have stored it, they do not have the space to keep my vehicle protected from the elements and they could not or would not answer that question. My vehicle that is not to be driven per the recall 23v-707 letter sits safely in my garage. The appearance is that BMW has no sense of urgency to make repairs to these older vehicles.

I was driving to work and the car stalled in the middle of traffic when I slowed the vehicle down, the idle is rough and all over the place, car is very hesitant to accelerate and vibrates or shakes when approaching any speed. Then the check engine light popped on and is still on, I’ve parked the car since the incident to do some research on what the cause could be.

The contact owns a 2011 BMW 328i. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway however, the vehicle failed to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 23v707000 (engine and engine cooling). The VIN was included however, parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 116,000.