Software Problems of BMW 328

BMW 328 owners have reported 3 problems related to software (under the electrical system category). The most recently reported issues are listed below.

1 Software problem of the 2014 BMW 328

Failure Date: 02/18/2017

The contact leased a 2014 BMW 328i. While driving 55 mph, the accelerator pedal was depressed and failed to respond. The vehicle was towed to the dealer where it was diagnosed that the software in the vehicle needed to be updated. The contact was also informed that there was a diagnostic code for the drive train malfunction. The software was updated. The manufacturer was not notified of the failure. The approximate failure mileage was 27,564.

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2 Software problem of the 2015 BMW 328

Failure Date: 01/28/2017

The contact owns a 2015 BMW 328i. While driving approximately 75 mph, the vehicle slowed down and lost acceleration independently. The contact coasted the vehicle to the shoulder of the road and came to a complete stop. Roadside assistance was notified and diagnosed that the failure was due to the vehicle being driven at high speeds for a long time. The contact was informed that the issue was normal. The vehicle was driven to the dealer and the software system was replaced. The manufacturer was notified of the failure. The vehicle was repaired. The approximate failure mileage was 10,455.

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3 Software problem of the 2007 BMW 328

Failure Date: 04/01/2008

My 2007 328i has been in the service department a total of 4 times (that I have paperwork on, it might be more). I have had major mechanical problems with the most recent being electrical. My key will not open any of the doors, I have to use the valet key to get inside. Once I get inside the button on the dash that opens and locks the doors was unresponsive as well. When this started the drivers side mirror also became unresponsive and would not adjust, I can't adjust it to see the road and have almost been in 2 accidents. The same day the air conditioning, which I had set on 60, turned itself to 84 blowing full blast. That is actually the second time this year that the air conditioning has automatically turned to the heater. Short list of other issues: recurrent break squeaking, oil sensor and engine harness wires breaking, and problems accelerating. The computer software malfunctioned as well (another electrical issue which was causing the car to malfunction). After the brake pads & sensors were replaced, the brakes sound the same to this day, horribly squeaky almost grinding. The front driver & passenger windows have a mysterious electrical malfunction. They will cease to go up or down. I hold the window button in the "up" position, the window will roll up an inch then stop. I will have to do this several more times before the window will go up or down. My car goes in again tomorrow am. This time I even mentioned that if I did have passengers in the vehicle and we had gotten in an accident, or worse yet the car catches on fire, my passengers would be trapped. The service advisor didn't seem to care. I can't drive my friends or family anywhere for fear they will be stuck in the vehicle if an accident occurred. As well, I'm not going to ask my parents, who are in their 50's, to crawl through a window to get in or out of my vehicle. My car has been out of commission for me at least 30 days since I've owned it.

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328 Service Bulletins
328 Safety Recalls
328 Defect Investigations