Engine Belts And Pulleys Problems of BMW X5

I had the idler pulley bolt recall service (recall notice # 18v-336) completed by the local BMW dealer on March 30, 2019. While driving on July 27, I heard a soft "clunk", then the a/c & power steering quickly failed and I received the "charging malfunction" message. I proceeded to make my way out of traffic to a strip center ahead of me, and received a "low coolant" message at that time. I stopped the car, and over the course of the next 4 hours (while waiting for roadside assistance) the majority of the coolant, mixed with what I believed to be oil, drained out all over the parking lot. I had the car towed to an independent BMW mechanic, and July 30, 2019, he informed me that the bolt that had been replaced under the recall had snapped off completely. As he explained to me, the serpentine belt was shredded as a result, and the coolant hoses were ripped loose and sucked into the vehicle's harmonic balancer. He also stated it appears the serpentine belt wrapped itself around one of the turbo oil feed lines when it broke and ripped it in half. His immediate recommendation was to tow it to the dealer that performed the recall service, where it now sits as of this morning, July 31, 2019.

See all problems of the 2012 BMW X5 🔎.

The engine idler pulley bolt broken.

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Tl the contact owns a 2012 BMW X5. While driving approximately 10 mph, the contact heard a popping sound. The battery warning indicator illuminated and the steering wheel became very difficult to turn. The vehicle was towed to ray catena BMW (543 tarrytown rd, white plains, NY 10607), but the cause of the failure was not determined. The contact also stated that the engine idler pulley bolt was repaired by the same dealer in June of 2017. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 74,000.

Tl the contact owns a 2012 BMW X5. While driving 10-20 mph, the contact heard an abnormal clunking noise. The contact looked under the hood and noticed that the belts were loose. In addition, the steering wheel was difficult to turn and the battery indicator was illuminated. The local dealer was not contacted. The vehicle was taken to an independent mechanic who stated that the idler pulley was fractured. The manufacturer was not contacted. The failure mileage was 111,000.

Tl the contact owns a 2012 BMW X5. While the contact's wife was driving 20 mph, she turned the steering wheel to the left and heard an abnormal noise. The steering wheel seized. The contact stated that the vehicle experienced the same symptoms as listed in NHTSA campaign number: 18v336000 (engine and engine cooling). The vehicle was taken to an independent mechanic who diagnosed that the idler pulley bolt sheared off. The vehicle was not repaired. The manufacturer and dealer were not notified of the failure. The failure mileage was approximately 163,000.

Tl-the contact owns a 2012 BMW X5. The contact stated that while stationary, the engine idler pulley bolt fractured. The contact stated that the red battery malfunction indicator light displayed the following warning message: charging malfunction, battery is not recharging. The contact stated that there was a sudden loss of power steering assist. The contact manually applied significant force to the steering wheel and was able to drive to an independent mechanic. It was diagnosed that the engine pulley bolt fractured and needed to be replaced. The vehicle was repaired. Furthermore, the contact received notification of NHTSA campaign number: 18v336000 (engine and engine cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that there was no remedy for the recall failure. The contact was referred to the dealer. The failure mileage was approximately 69,500. VIN tool confirms parts not available. Ad.

In July 2018 I was notified by BMW of north America that my car has a recall for idler pulley bolt. Overtime this part can come loose, break and impair steering causing a crash. It has now been over 6 weeks and no remedy has been provided. I have contacted BMW of north America twice and alternate transportation is not provided because too many cars are effected. I drive my 3 small children daily ages 5, 4, and 1. BMW has shown no concern over my personal safety and safety of my 3 small children. I have had nothing but issues since purchasing my car as a cpo vehicle. I have been in and out of the service department for check engine light minimum of 6 times. There is also currently a stop sale for this vehicle. If my car is in the dealership lot they would not be able to sell it, how is it safe for me to drive it? my children and myself are putting ourselves in danger and other on the road daily.

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On 2018 the engine's idler pulley bolt fail. The vehicle lose the power and don't run. I have tried to fix the problem with BMW agency on tucson arizona, but they never can help with this problem. They always say the same �we can't do nothing about it. I'm very fustrated because this is my only vehicle. Finally I visited another mechanic to fix my vehicle. I already spend money to fix the problem, and you company just give me excuses. I'm very upset with the service, very bad service. Sometimes the persone by phone tell me that he would see how he can help me, and he going to call me back and never happened. The last time one person of customer service her name amalia phone number +16614322897 tried to help me, but instead he told me that I owe you 150 dlls. I'm just try to keep the vehicle in good conditions for the safety of my family. And see if you going to help me to get some money back that I already spend of my pocket. Thank you !!.

Idler pulley bolt recall while driving on the highway the idler pulley bolt snapped with a loud noise. "electrical failure and battery not charging" notice came up. Simultaneously power steering was lost making very difficult to turn the vehicle on the highway. Few moments later caution came up to "drive moderately engine hot". Some miles down the road notice came up "engine too hot drive moderately". It was night time on a long weekend and my destination was thirty miles away so I pied at the gas station and got the car towed home. Problem was notified by the garage mechanic. I did call BMW company who refused that there was any recall. This issue had put my family and me at a great danger because the car needed mighty strength to steer and the tight turns were impossible.

The engine belt idler pulley bolt broke causing a sudden loss of power steering when the serpentine belt came off the alternator and power steering pump. This is the same problem associated with recall 12v550000 a few years ago. The dealer said the vehicle was fixed under the recall but it was before I owned it so I don't know for sure. I believe the recall should be reinstated. The vehicle was moving on a residential street at less than 25 mph and my mom was driving. If she had been going any faster she would have crashed.

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Belt tentioner had to replace. It's recalled on the diesal BMW X5 2011 but not the gas one.

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The contact owns a 2011 BMW X5. While driving in reverse, the steering wheel became hard to turn. The contact inspected the vehicle and found that the power steering pump bolt on the pulley failed, which caused the steering wheel to seize and the alternator belt not to function. The vehicle was not taken to a dealer for diagnostic testing. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA campaign number: 12v550000 (steering, engine and engine cooling). The vehicle was not repaired. The failure mileage was 120,000.

The contact owns a 2012 BMW X5. The contact stated that the steering wheel bolt fractured and the steering wheel had to be turned with force. The contact drove home and discovered that the steering wheel bolt was fractured. The vehicle was towed to BMW of west houston (20822 katy freeway, katy, TX 77449, phone (855) 627-3055) where it was diagnosed that the steering wheel engine pulley bolt failed. The manufacturer stated that NHTSA campaign number: 12v550000 (steering, engine and engine cooling) was performed on the vehicle, but did not correct the failure and the steering wheel engine pulley bolt fractured. The vehicle was not repaired. The failure mileage was 114,000.

While out of town, vehicle in motion on road, hear a clunk in the engine bay and many warning lights go off. Go to pull over and steering is very difficult to operate. Manage to pull out of traffic safely. The reduced mobility of vehicle due to loss of power steering could have easily caused a life threatening situation. Call tow truck. Garage states loss of power steering is due to loss of serpentine belt due to broken idler pulley bolt, even though a recall for this part exists and has been performed. Recall 12v5500000 engine idler pulley may break, was performed in 2013. This same recall should apply but BMW service states they will not service again as it has already been completed. Parts are on back order, takes over a week for bolt to arrive. Many documented cases of original recall repair failing a second time in as little as 5 months to as many as 3. 5 years after initial recall service. BMW refuses reimbursement for the cost of repair, $1153. 00. A new recall should be issued.

Vehicle is subject to recall 12v550000 due to idler pulley bolt which can break, causing accessory drive bet to dislodge and loss of power steering, alternator, etc. This vehicle's idler pulley and bolt were replaced as part of the recall 2. 5 years and 35,000 miles ago, but experienced the exact same failure, again, last month. BMW USA and the local dealer were contacted, both refused to fix the issue, stating that the repair is only valid for two years. The new idler pulley bolt that was installed sheared off at its mounting point, just as the original bolt that was subject to recall did. It is clear that the replacement bolt is subject to the same failure as the original - worse, as this failure occurred in under 3 years and 40,000 miles, it appears that the "fix" is worse and more dangerous than the originally recalled part. In my vehicle, the pulley bolt snapped while the vehicle was being driven on a city street, causing a "bang" noise and the complete loss of power steering.

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(ah power steering?) tl the contact owns a 2012 BMW X5. The contact stated that while the vehicle was being reversed, the power steering failed. The vehicle was towed to faulkner BMW located 1530 manheim pike, lancaster, PA 17601, (717) 569-4269, to be diagnosed. The contact stated that the idler pulley bolt fractured and needed to be replaced. The vehicle was not repaired. The vehicle was previously repaired under NHTSA campaign number: 12v550000 (steering, engine and engine cooling). The manufacturer was notified of the failure. The approximate failure mileage was 140,000.

Tl the contact owns a 2011 BMW X5. The contact heard an abnormal noise and noticed smoke coming through the vents inside the vehicle. The contact also smelled a strong burning odor. The vehicle was included in NHTSA campaign number: 18v336000 (engine and engine cooling), but the contact was not notified. While driving, the idler pulley bolt fractured. The vehicle was not included in NHTSA campaign numbers: 18v248000 (engine and engine cooling) and 17v683000 (engine and engine cooling). The vehicle was unable to be driven due to the failures. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified of the failures. The failure mileage was not available.

On Sunday 08/16/2016, my 2011 BMW X5 lost steering power, and I got a bunch of errors on the dashboard including engine not charging. When I looked under the hood, I was able to see that the engine belt is off its track, and idle pulley has broken off. This is the same failure for which BMW created a recall: (recall number -NHTSA campaign id-: 12v5500, recall date: 11/27/2012, component: steering: hydraulic powers assist system). On Monday 08/15/2016, I called BMW of north America llc and informed of the failure and requested that they pay assistance since the issue was a known design flaw under the recall above. Repairs were made to this car (BMW of rockville, 12/21/2012), but failure appears to continue to repeat. BMW instructed me to tow the car to the BMW dealer and once an estimate from the dealer was given they will make a decision. The estimate was available Monday, and when I called them back Tuesday morning, they informed me that a decision will be made within 24-48 hours. I called every day after the period for three days, but was never transferred to the case manager (sam), instead, I was asked to supply my information over and over. On Monday 08/22, I called and requested to talk to a supervisor. The supervisor sounded irritated by my call, and proceeded to tell me that a decision will be made within 5 business days. Two days later, sam called me and informed me that he got the paperwork, and will be working on my case. On Tuesday 08/30, I called BMW back since I haven¿t heard back from them, I requested to talk to sam, but the phone assistant informed me that he is not available, but based on the notes available to her, I am being denied because of the high mileage on the car (62k miles). After two weeks of stringing me along, BMW didn¿t even bother to call me with the bad news. This is a design flaw that BMW should own and pay for.

As I was driving a check battery light came on, I drove for approx 2 more mins as I tried to park an engine malfunction light came on. Then the steering wheel froze and I could not change gears. I blocked city street traffic for over 2 hrs before a tow truck could get me. At the time of the malfunction I was driving 15-20 mph. Thankfully, I was not on a freeway or this would have been a major accident. I was told by BMW that the drive belt fell apart, (while I was driving) it went into the engine and destroyed the timing chain and cam system. The engine is damaged beyond repair. I feel this is a design flaw that the drive belt would destroy the engine in a matter of 2 mins and/or it is defective drive belt. The car has approx 42k miles. BMW offered for me to pay $2800 for them to take the engine apart and investigate the engine malfunction. This car has had numerous problems since I purchased it. Attached are my service records.

The contact owns a 2011 BMW X5. While driving approximately 7 mph, a loud noise was heard from the engine compartment and the steering wheel lost power without warning. The vehicle was taken to an independent mechanic who diagnosed and replaced the belt bolt. The failure recurred after six months. The manufacturer was made aware of the failure and referred the contact to a dealer. The dealer stated that a recall repair was already perfomed and could not be repeated. The vehicle was not repaired. The recall details were not provided. The failure mileage was approximately 56,000.

The contact owns a 2011 BMW X5. The contact stated that the vehicle stalled while driving at an unknown speed. The vehicle was towed to an independent mechanic who diagnosed that the engine pulley serpentine belt needed to be replaced. The vehicle was not repaired. The contact also received notification of NHTSA campaign numbers: 16v071000 (air bags) and 16v364000 (air bags) however, the parts for the repairs were unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failure related to the recalls. The manufacturer was not made aware of the failure. The failure mileage was 160,000. Parts distribution disconnect.

The contact owns a 2011 BMW X5. The contact stated that while driving at approximately 40 mph, the steering wheel became difficult to turn after the engine and battery warning indicators illuminated. The contact restarted the vehicle however the failure persisted. The vehicle was towed to the contacts residence and was examined by an independent mechanic, who diagnosed that the idler pulley bolt had fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact referenced NHTSA campaign number: 12v550000 (engine and engine cooling , steering) however, the VIN was not included. The approximate failure mileage was 60,000.

I had this problem with my 2010 BMW X5 35d breakdown. It said the charging malfunction on the screen. Power steering was lost. Wheel steer was hard to manuever. Hard to move. I almost got in an accident. The battery died. Everything just not function bc of lost in power steering. When I towed my car to BMW manhattan, the service advisor told me there was no recall for my BMW X5 35 d. She told me the dealer would charge me about $900 to replace pulley belt bolt and battery and etc . I told her it's one of recall. After that the service advisor told me that she will call me back on that which she never did, my car was still at BMW manhattan. It's been a week in the dealer. I'm still waiting to know what happen.

The contact owns a 2011 BMW X5. While driving 55 mph, the steering wheel became difficult to turn and the engine stalled. The check engine and brake warning indicators illuminated. The vehicle was taken to an independent mechanic. The technician diagnosed that the idle pulley bar and belt needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 52,560.

I was left stranded on the 695 baltimore beltway after my vehicle displayed an over-heating signal in my dash. A few seconds later, the engine shut down and a red "engine overheated" signal appeared on my dash and I was only able to drive less than 5 miles an hour to move to safety (in the midst of many cars flying by me doing well over 65 mph). Very scary situation. The other scary situation is that I am 3,000 miles out of warranty for this issue and I feel that because my vehicle is not the only reported incident of this type, BMW should repair the problem at no cost to me. A part such as this should not fail at 53000 miles.