Hatchback/liftgate Support Device Problems of Cadillac Escalade

I was retrieving something out of the truck and the liftgate fell on me. I never felt such excruciating pain. I had to lift the liftgate off of me. There was no warning or anything that gave me the indication the liftgate was malfunctioning. When I opened the trunk of the SUV there was no indication something let this would happen because it opened just fine. This liftgate hit me so hard that it caused major bruises on my back and hips. I hurt my shoulder because I had to lift the liftgate off of me. To say the least I ended up in the emergency room. Me and my husband started seeing is this an ongoing issue with the liftgates and it is. So many complaints, yet no recalls. What does it take? someone to be killed by this? so many people are being hurt, but gm does not recall this? so sad. Its time gm put people over profits!!! this should have never happened!!!.

See all problems of the 2017 Cadillac Escalade 🔎.

The contact owns a 2007 Cadillac Escalade. The contact stated that the rear liftgate closed inadvertently while she was standing under the door. The manufacturer was made aware of the failure. The vehicle was taken to the dealer for diagnosis however, the technician was unable to diagnose the failure. The vehicle was not repaired. The approximate failure mileage was 75,000.

See all problems of the 2007 Cadillac Escalade 🔎.