Tailgate Hinge Problems of Cadillac Escalade

The contact owns a 2003 Cadillac Escalade ext. The contact stated that while loading his tailgate with 12 bags of 40 pound wood chips, he heard a popping sound . The contact then loaded a 13 pound bag onto the tailgate and approximately 8 to 10 bags fell onto his left leg and foot. He sustained major injures to his left leg and foot, which resulted in three surgeries. The tailgate cables were replaced prior to the incident due to recall number 04007 and again after the incident. The current mileage was 21,000 and failure mileage was 17,000. Updated 12-12-2007 updated 12/12/07.

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While consumer was opening the tailgate and the cables broke. The consumers son sustained minor injuries .

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While driving consumer heard noise coming through the tailgate, and found the strap assembly broke on both sides. Dealership notified.