Windshield Problems of Cadillac Escalade

The contact owns a 2023 Cadillac Escalade. The contact stated while driving approximately 65 mph on the highway, there was an abnormal popping sound heard. There were no other vehicles nearby. The contact pulled over and checked the vehicle, and the contact became aware that the sunroof had cracked. There was a hole the size of his hand. There were no reported injuries. Additionally, the check engine warning light was illuminated. The vehicle was taken to the local dealer, but the mechanic was unable to determine the cause of the failure. The contact was informed that the replacement glass was not in stock. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 18,200.

After having the vehicle washed at a car wash. The consumer noticed that the windshield had a orange peel tint. This caused poor visibility to the driver. The vehicle was taken to the dealer for inspection. The mechanic informed the consumer that the windshield needed to be replaced. Please provide further details.

See all problems of the 2003 Cadillac Escalade 🔎.