Automatic Transmission Problems of Cadillac SRX

2014 Cadillac Srx. Consumer writes in regard to transmission issues.

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2011 Cadillac Srx. Consumer writes in regards to gm safety recall.

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2011 Cadillac Srx. Consumer writes in regards to unsafe vehicle and repairs the consumer wanted to express her dissatisfaction about receiving a recall notice. The consumer stated the vehicle should have never been released and sold to the public with such a dangerous defect.

The contact owns a 2011 Cadillac Srx. The contact stated that while making a left or right turn the vehicle changed gears. The vehicle shifted from third to sixth gear when the contacts foot was taken off of the accelerator and also the vehicle would lose power while down shifting. The vehicle was responding as if it had no connection between the transmission and the engine. When the brakes were applied the vehicle also lunged forward because the gear shifted out of position. The dealer said that the failure was dangerous, but that was how the vehicle was designed. The contact was given a loaner vehicle while the dealer speaks to the manufacturer to see what could be done to correct the problem. The failure and current mileages were 700.

While driving my 2011 Cadillac Srx, awd premium edition with less than 1000 miles on the odometer I experienced this problem. Driving at interstate speed with the cruise control set at 74 mph. The transmission suddenly felt like it shifted itself into neutral, tachometer red lined at 6950 rpm, and I lost all forward drive. While still in auto mode with drive gear selected the vehicle had no response to throttle input. The vehicle began to slow leaving me in a very dangerous position of trying to get to the shoulder without getting ran over by oncoming traffic upon safely exiting the interstate I contacted onstar for an instant vehicle diagnostic. The tech instructed me that he was viewing 3 separate problem codes 1-motor, 2-transmission. After the tech advised me that I could drive the vehicle I choose to stay on two lane less traveled roadway to attempt to get to the dealer for a diagnostic. After two days the dealer contacted me to advise they could not duplicate the problem, they were in contact with gm powertrain division through out the repair attempt. The vehicle was returned to me after two days. After driving the vehicle for an additional two weeks with the same problem still occurring I again returned the vehicle to the dealer with the same complaint. After several days the dealer called to inform me that gm powertrain instructed them to remove the transmission, and transaxle assembly and return it to them, and that they would be replacing it with a brand new assembly.

2010 Cadillac Srx. Consumer states while vehicle was in park, it rolled back and hit another vehicle the consumer stated he read where a recall had been issued for the problem he experienced. The recall stated the shifter may inaccurately indicate the transmission is in park, when it is not, allowing the vehicle to roll away and cause a possible crash. The consumer referenced recall # 11v595000.

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The contact owns a 2008 Cadillac Srx. While shifting from drive into park at 5 mph, the vehicle suddenly accelerated forward. The vehicle crashed into another parked vehicle, and eventually stopped 30 feet away. There were no injuries. Through online research, the contact discovered NHTSA campaign id number 08v527000 (power train:automatic transmission) for the 2004 Srx, which was identical to the failure with his vehicle. The vehicle is currently at the dealer. The current and failure mileages were 11,000.

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: the contact stated the vehicle suddenly stopped accelerating; it felt as if the brakes had locked. This occurred when the vehicle was traveling at low speeds around 5 mph. The vehicle was towed to a dealership. The dealer was unable to duplicate the problem. The problem continues to occur intermittently, but the vehicle has not been taken back to the dealer for further diagnostic testing. Updated 3/3/2006 - updated 3/9/2006 -.

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