Cadillac SRX owners have reported 16 problems related to differential unit (under the power train category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Cadillac SRX based on all problems reported for the SRX.
The contact owns a 2015 Cadillac Srx. The contact stated while driving at various speeds, the vehicle hesitated while responding and made an abnormal squeaking sound. The vehicle was taken to an independent mechanic, where it was diagnosed with differential failure. The contact was informed that the differential needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The contact was referred to the NHTSA hotline to report the failure. The failure mileage was approximately 61,000.
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The contact owns a 2012 Cadillac Srx. The contact stated that while driving at an undisclosed speed, a message displayed on the instrument panel “service rear axle”. Additionally, the contact stated that she received notification of the NHTSA campaign number: 21v473000 (suspension) however, the vehicle was taking to the dealer where it was diagnosed that the rear differential clutch failed and needed to be replaced. The contact was informed that the VIN was not included in a recall. The vehicle had not yet been repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 123,000.
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Power train axle is not right rear differential etc wheeels and rim get stuck when turnning either left or right key ring locks or get stuck. Shocks and stabitlty ligt comes on saying it needs fixing and tire sensor.
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Front differential leaks rear differential leaks transmission cooler leaks burns oil headlights very dim.
Tl the contact owns a 2007 Cadillac Srx. The contact stated that the rear differential leaked without warning. In addition, the check engine indicator illuminated. The vehicle was taken to germain Cadillac (4200 morse crossing, columbus, OH 43219, (614) 421-2007) where the mechanic placed struts on the vehicle. The contact was informed about the rear deferential that may leak. The vehicle was not diagnosed or repaired for the leak. The manufacturer was not made aware of the failure. The failure mileage was 150,000. The VIN was unknown.
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The rear differential has failed. The warning light came on, so I took my car in to be checked. The part has been on back order for 3 weeks and I am now being told it will be 2+ more weeks before I will hear anything, along with all other gm customers in the country that are waiting for this part. I have been told by Cadillac there is no specific date on its arrival. Should this not be a recall item if the part is not available for this long? I am not sure how many people are waiting for it as of yet. I am trying to find out with little help from Cadillac.
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Slip detected in rear differential module, differential and clutch fluid mix due to seal deterioration. Replaced piston, seal and fluid at 53,000 miles ($1366. 54 repair bill) service advisor said that this is common with this car and mileage.
The contact owns a 2007 Cadillac Srx. The contact discovered fluid leaking under the vehicle and a banging noise was present when driving. The vehicle was taken to the dealer where it was diagnosed that the differential bolts were worn and a gasket had ruptured. The vehicle was repaired. The manufacturer was not notified of the failure. The contact was informed that the vehicle was not included in NHTSA campaign number: 07v589000 (power train). The contact stated that the vehicle experienced the same failure listed in the recall. The failure mileage was 112,200.
Hood hydraulics bar doesn't stay up on front. Rear hydraulics hatch door doesn't stay up. Brake line is rotted yet was garaged for most of its life. Caddy repair noticed this. Front and rear differentials are bad. They are leaking. Brought it in because of the noise to mechanic and too costly to repair. Extended warranty was useless. They didn't cover it although it states they cover differentials if. . . Loud noise on acceleration. Very costly repairs and dangerous.
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I discovered fluid leaking under the vehicle and a banging, loud noise was present when shifting to 1st gear. The vehicle was taken to the mechanic where it was diagnosed that the rear differential gasket was ruptured. I called the GMC dealer in costa mesa, CA and I was informed that the vehicle was not included in NHTSA campaign number: 07v589000 (power train), even if the vehicle experienced the same failure listed in the recall. The failure mileage was 65-70,000m. Please help me since the dealer said is not their responsability, because based on the VIN number, this car is not included in the recall. The recall started on Dec. 20, 2007, so I'm almost 100% that my vehicle was built before that day in the year of 2007. Please help me since this noise is so loud and the banging is so powerfull, that my kids always think that I hit or somebodyelse hit our car.
Differential leak. This is a recurring problem. Oil leaks from the vent. It was repaired under warranty once and it has to be repaired again. The vent is a defective design and we now have not only our vehicle but many vehicles spewing differential oil all over. Gm could easily provide a better design vent but unless the NHTSA makes them nothing will happen. The TSB for this item obviously does not work as many owners are having this problem over and over again. Recall these vehicles so we stop leaking oil into the environment and possible cause expensive damage to our vehicles.
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I was sitting at a stop light, in my car, with my mother in the passenger seat. When the light turned green I applied pressure to the accelerator and the back end of the car made a loud enough thump - I thought the axle broke off. As I continued to drive away from the intersection I looked in the rear view mirror for remains - there were none. My mother commented on the noise, I did not know what to tell her. She also has a cadi Srx, 2005. When she returned home she noticed the same noise in her cadi. Her husband said it was the "rear differential. " since that time their cadi was lost in a flood and they purchased another cadi Srx, 2008. This cadi also has the thumping in the rear differential. The thumping continues when accelerating from a stopped position. I have come to the conclusion all the Cadillac's have rear differential issues and there needs to be some kind of action against this issue. This needs to be addressed. My next step is to go to the better business bureau.
My 2004 Cadillac Srx also has the leaking pinion seal described in the following recall. . . . . It has leaked since I have owned the car but now is grinding. Should it not also be covered by gm? 2005 Cadillac Srx power train recall 07v589000 NHTSA: action number: n/a service bulletin number: 07v589000 ?report date: Dec 20, 2007 ?component: power train ?potential units affected: 275936 ?manufacturer: general motors corp. Summary: on certain passenger vehicles, the rear axle pinion seal does not meet all of the specifications and may experience a fluid leak. Consequence: a rear differential failure may cause loss of motive power and possibly loss of control increasing the risk of a crash.
At about 65-70k miles the rear differential started making noise in my 2004 Cadillac Srx. I took it to the major Cadillac in kansas city, they told me it was normal. The whine turned into a mechanical clucking sound when the car accelerating from a stop. I returned to the same dealership. They told me it was a common software updated that need to be installed (and charged me about $250). When I picked it up, pulling out of the parking lot, the noise was still there. I asked for a refund or for them to actually fix the issue. I was told to return when my service rep was in. The next day the dealer was shut down by gm. I understand some of these details don't directly to the issue (which I will further explain), but seems to be a symptom of how the gm dealers handle issues. Today I took it to one of two remaining gm shops in town. They needed to perform a $200 fluid exchange on the rear differential to determine whether it was the issue. Then called me back, saying there was no 100k mile warranty on the car and the replacement would be about $1300, along with the additional items that "should be done" putting the total to over $2500. On a car that now has just over 70k miles and is not quite five years old. Had I not seen so many other owners with the exact same issues with the model, I would have thought it was a rare occurrence. But given the bevy of individuals with the same thing happening, this would seem to be a glaring design defect. I appreciate there is a place to compile these complaints. Maybe action can be taken to remedy this issue. Thank you.
The contact owns a 2004 Cadillac Srx. While driving approximately 50 mph on normal road conditions, the contact heard a loud noise outside the vehicle. The wheels locked up and failed to operate. The driver felt that this was a life-threatening situation because the vehicle just stopped without any warning. Roadside assistance was called to the scene and the vehicle was towed to her residence. An independent mechanic inspected the vehicle and stated that the front end differential failed. The vehicle is in the process of being towed to an authorized dealer for repair. The failure and current mileages were 80,000.
The contact owns a 2005 Cadillac Srx. While driving approximately 35 mph, the contact heard a loud knocking noise from the rear of the vehicle. The vehicle was taken to an authorized dealer where they stated that the failure was related to the rear differential. The vehicle was repaired yet the failure recurred two years later. The contact referenced NHTSA campaign id numbers: 06v125000 (suspension:rear) and 07v589000 (power train:axle assembly:axle shaft:seal) but the contacts VIN was not included in either recall and the vehicle was not repaired. The failure mileage was approximately 33,000. Updated 05/04/11
updated 05/09/11.
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Problem Category | Number of Problems |
---|---|
Power Train problems | |
Transfer Case problems | |
Differential Unit problems | |
Automatic Transmission Control Module problems | |
Automatic Transmission problems | |
Driveshaft problems | |
Axle Shaft Seal problems | |
Transmission Noise problems | |
Transmission Not Go Into Gear problems | |
Transmission Not Engage problems |