Electrical System Problems of Cadillac SRX - part 2

The sunroof drain tubes become plugged and if you can actually find someone to fix the error, its horribly expensive. Water enters the vehicle, causing mold on the back seat floors. This issue has also shorted out my trunk release consistent with other individuals reports and when manually released, via the inside hidden panel, it sparks, which is dangerous and shouldnt happen. After a heavy rain, entering the vehicle sounds like a waterfall all around you from inside. I have to constantly keep moisture absorbers inside of my vehicle in a futile attempt to solve the issue.

See all problems of the 2011 Cadillac SRX 🔎.

My cue screen is cracked and unresponsive. I went to the dealership and they said it was out of warranty and they would not repair item. From looking online the cue system is defective and has affected many Cadillac cars. I am very disappointed with gm. I had the top model and it should not have cracked. They have known about the problem for years and chose to ignore it. I am leery of buying another Cadillac since they do not care about their customers.

See all problems of the 2014 Cadillac SRX 🔎.

Failed sunroof drains caused flooding, which further cost damage (complete loss) to the lift gate module and pump. Problem has been confirmed by the dealer service department.

See all problems of the 2015 Cadillac SRX 🔎.

The headlights are very, very dim when driving the vehicle at night. They are getting progressively worse. Before I took ownership of the vehicle, it was owned by my elderly parents, (82 and 88), both recently deceased. In the years prior to their deaths, they drove much less and hardly ever at night. It wasn't until I took ownership that my wife and I began to notice just how dim the lights were when driving at night. I took the car, which then had 52k miles on it back to bentley Cadillac in huntsville, al, where it had been purchased to have it's latest recall performed. I also paid $1350 to have the climate package controls replaced, which hadn't worked properly for years. I was preparing the vehicle to sell as I was left with too many vehicles and too few drivers. A potential buyer test drove it and part of the drive was at night. They came back saying what we had noticed previously, that the headlights were too dim for safe nighttime driving. The buyer, who had previously expressed very strong interest did not follow through with the purchase as she stated that she felt the vehicle was unsafe to drive at night, which, of course, would seriously limit the vehicles usefulness to her, or, to anyone else for that matter, including myself. I looked at the internet to try and ascertain whether there were others having similar problems with vehicles like mine. Indeed, there were many describing exactly the problems I had been experiencing. The seals on these SUV's were and are continuing to break down allowing moisture into and the headlights, making them defective and unsafe to drive. While I found no active recalls, Cadillac had previously acknowledged the problem by reimbursing some owners for repairs they themselves had paid for up-front around the year 2020. I contacted the Cadillac and the dealership. The best they did was to offer between around $400 and $600 toward a repair that was going to cost between $1600 and $2k, or more by the time is was completed.

Immediately upon picking my 2011 Cadillac Srx up from don thornton Cadillac for recall on the rear toe link, I had more problems with my car than when I dropped it off. I immediately called and let them know my car would not accelerate,I still had something wrong with my battery, I had warning lights on my display that were safety issues,such as service airbag,seatbelt,service stabilitrak,service rear axle,service traction control,service park assist,service suspension,"battery saver mode",service brakesthey told me it would cost me $50 to have it towed,whatever the cost for them to diagnose,the cost to fix whatever was wrong. The general manager told me that the problems with my car when I brought it in:(issues related to the rear toe link recall)ie:service stabilitrak,service traction control, service rear axle,swaying in the back. Something was wrong with my battery and powersteering. I took it to another gm certified dealer, and"the ground was burnt and melted the rear fuse box,the ground to the fuse box was fried. " the "pre-invoice" I received when picking my car up from don thornton Cadillac said "performed wire repair to ground wire". I paid $1,178. 24 for faulty repairs. After finding out that the work they performed, was not fixed at all, the right rear wheel hub was loose, the melted wires going from the back up to the front wires, I am now without a car. Completely. Don thornton Cadillac is not taking responsibility what so ever for the problems, safety issues, that I had when I picked up my car,and certainly did not have when I dropped it off. Please help!I do not know what to do. I am now without a car. It was by the grace of god,that I actually wasn't able to drive my car. I could have had my 3 grandchildren,or my 2 elderly aunts(81&76)that I am responsible to take them to their doctors appointments,or son in the car if something tragic could have happened by the right rear wheel hub coming off while driving and they were in the car!.

The contact owns a 2011 Cadillac Srx. The contact stated that rear axle, suspension, park assist, and stability tract control warning indictor lights were illuminated. The contact stated that while driving, the vehicle fishtailed. The contact called the local dealer. A multi point inspection was provided by the dealer, who informed contact the power steering and transmission lines were leaking. The fuse was missing and the malfunction light illuminated and the vehicle failed to accelerate. The vehicle was repaired . The contact stated that upon driving, the vehicle failed to accelerate. The check engine, abs, traction control and malfunction indicator lights were illuminated. The manufacturer was contacted, who referred to the local dealer, but no additional assistance was provided. The failure mileage was 204,875. The contact stated the failure was related to NHTSA campaign number 21v473000 (suspension).

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Foggy headlights cannot see… reported by multiple Srx owners.

My lift gate has stopped working. I cannot open the back of my car in any way! I am handicapped and the power lift gate is very important to me because I have to store my walker in the car when I drive. Now since I can’t open the back of the car it is very difficult to get anywhere for me. When I looked up the issue, it seems Cadillac has a problem with this model (srx) from 2010-2016. The issue develops because rain runs down the sun roof straight into the place that the lift gate parts are in- and the parts corrode. Once the lift gate power system fails there is no way to manually open the back of the car. There is no manual release, and no place to insert a key. This problem is well documented online with attempted class action suits that failed to “gain traction” per various attorneys. I have been told by the repair center that it will cost about $5000 to fix because of the difficulty of reaching the parts that need replacing. They say that the repair will take about 10 hours of service to replace the corroded pieces. I am so disappointed in Cadillac. They knew of the design flaw since 2010 but did not address it until 2017. There is no reason that unsuspecting owners should get stuck with a $5000 repair due to a design flaw! I purchased this car 2 yrs ago, and only found it now because we get so little rain in California, and I have a garage. We had an abnormally large amount of rain in December and it failed right after the largest rainfall we have had in years.

See all problems of the 2016 Cadillac SRX 🔎.

Class action lawsuit was file for headlights that go dim after life of the vehicle. I never received letter in regards to lawsuit and dealer will not help to replace headlights. This should be a recall headlights are very important dealer and manufacture are aware of this headlight issue because of the class action lawsuit they settled. Please make this a recall headlights go dim no visiability at night!!!! manufacture recommends to replace out of pocket expense to consumer knowing it is a manufacture defect on their part. No accident but many close calls.

After purchasing our 2016 Cadillac Srx we began to notice the head lites were becoming dimmer over time and now to a point that we are unable to drive at nite and need to put high beams on if subjected to nite driving . This creates a blinding hazard for oncoming vehicles. After several attempts of replacing bulbs to improve condition of lites I began to investigate and found that there is a recall for other year models of Cadillac Srx but 2016 is not included. This issue is widespread and undoubtedly will cause accidents and possibly death to motorist. Cadilac is aware of this issue and has yet to recall these vehicles to repair obvious and known issues.

Vehicle fire & mold. My 2013 Cadillac Srx had water leaking in/draining incorrectly from the sunroof, which in return pooled water in the front and rear of my vehicle. This water caused my trunk to completely stop operating (water pooled at trunk latch/rusted), as well as water to saturate the electrical components near the front of my car and a fire to itnite while I was driving the vehicle! fire truck responded, pooled water found, mold also found because of previously unknown pooled water, and insurance totaled vehicle. So scary! so disapointed! this leaking water issue has been reported on many forums for the same Cadillac make and model and it threatened my life. The sun roof draining tubes must be recalled. I’m now out of a vehicle because of it and just grateful I was able to exit my vehicle as it filled with smoke.

See all problems of the 2013 Cadillac SRX 🔎.

Car has stalled out 5 times since Nov 12,2021 to Nov 22, 2021 and now the car has broken down in the middle of the road and will not start back up. We were at a red light when it just turned off and does not work now. It was smoking and smelled horrible like burning plastic. I had to remove my kids from the car because they could not breath anymore.

Low beam headlight are so dim, that it creates a safety hazard driving at night. The reflector material on the inside of the light bulb housing assembly has deteriorated to the point that the light bulbs light cannot project out the front of the light assembly. This makes driving at night very dangerous. We have not experienced an incident or accident concerning this problem, but I will not have anyone in my family drive this vehicle at night. This is a safety hazard that gm is not addressing.

Headlamps fully engaged but dimming with time. Unable to see road clearly at night. Dealership(s) confirmed issue and reproduced issue. Confirmed by manufacturers. No prior warnings. Class action lawsuit won on behalf of owners but not all owners were informed of settlement and procedures to address and correct issue. Class action settlement period lapse in 2020 with no other recourse to help owner of vehicle now. Headlamp issue persists to this day.

See all problems of the 2012 Cadillac SRX 🔎.

2011cadillac Srx owner. Car has know water issue that collected inside car at the time of rain ruining the tailgate module. Since that time I have had all of the warning lights as indicated in the recall of August 2021. Stabilitrak service, slippery roads, shut off engine now etc. I have been waiting for the recall part to be produced since August and have been without a vehicle. I contacted arrowhead Cadillac a few weeks ago and learned part not in production. It is going on 60 days of me having a vehicle that I can not sell or trade or use. I contacted the main Cadillac customer service and was informed that I could rent a car on my own and submit request for payment months from now- or I could take the car in to have the "bolt tightened" (recall bolt that I have symptoms listed in recall to not drive) . I informed that both of these solutions are a no go for me- especially the one suggesting I have the bolt tightened- at the risk of me and my family's lives. The csr recommended that I have the Srx towed to local dealership. I said I would and it can sit there- not having it towed back and forth. I contacted the arrowhead dealership in arizona and agreed to have the car towed for evaluation, and would be stored at the location. With no time frame of when I will have a working vehicle. I later decided to look at cars on the lot since I was planning on purchasing a car next year. I contacted arrowhead sales and explained- they said would consider giving me a trade in of $ 3-4,000 and no vehicle deal although. The car can be should at $8,000 and from the law that I can determine if the dealership is unable to provide a repair in a timely manner that they would need to provide replacement at full value. I am a person that owns a car that is inoperable in a timely manner. I feel that Cadillac suggesting I have the bad part tightened- and then not compensating me for the re cost or cost of the vehicle is a complaint worth reporting.

The contact owns a 2010 Cadillac Srx. The contact stated that while, driving at various speeds there was an abnormal grinding noise detected. The stability track and abs warning lights were illuminated. The contact received notification of NHTSA campaign number: 21v473000 (suspension) however, the part to do the recall was unavailable. The vehicle was taken to the local dealer who stated the parts were not available and referred contact to manufacturer. The contact called another local dealer bill gatton Chevrolet 1000 w state st, bristol, TN 37620 (423) 482-0409 where informed the remedy parts were not available. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified however, no further assistance was provided. The failure mileage was 147,522. VIN tool confirms parts not available.

See all problems of the 2010 Cadillac SRX 🔎.

I received a recall notice for a safety issue with my Cadillac Srx 2011. Recall #n212340980 regarding the real toe link. My vehicle is already showing signs of this issue and has been for over 2 years. Cadillac is not prepared to handle this issue. I called to make an appointment and was told they do not have the parts yet to fix the issue. Not to drive my car for safety reasons. I do not have access to another car, they cannot offer a loaner vehicle or a rental, so they so. I have doctors appointments, I need to use my vehicle. I am awaiting a reply from the dealership as to when the parts will be available, in the meantime I have to pray my car does not fall apart.

The contact owns a 2014 Cadillac Srx. The contact stated that the service traction control message was displayed. The contact received notification of NHTSA campaign number: 21v473000 (suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that parts were not yet available. The contact was informed not to drive the vehicle. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 37,600. VIN tool confirms parts not available.

2015 Cadillac Srx. Consumer writes seeking reimbursements for repairs made to vehicle related to defects with various safety features. The consumer stated the cue system failed and was repaired. The manufacturer was made aware of the failure.

The contact owns a 2013 Cadillac Srx. The contact stated that a web-like cracks would develop inside infotainment screen which would affect the contact's ability to access various electrical functions needed to safely operate the vehicle. Due to the failure, the contact can not control the a/c unit, defroster, back up camera, and other various functions. The contact stated that the repair was initially serviced under warranty; however, the failure returned and the vehicle was no longer covered. The contact was recently given an estimate for the repair. The manufacturer was notified of the failure but was given the same information as the dealer. The vehicle was not repaired. The failure mileage was unknown.

Airbags light turned on, my seatbelts just stopped working and are tight, my radio screen just went blank. I can’t drive the vehicle because of no proper working seatbelts. If I was to wreck there is nothing to prevent me the driving or my front passenger from being ejected. Ive taken my vehicle to my dealership that confirmed the airbag sensor says they have been suddenly deployed the dealer also confirmed my vehicle has never been in a accident and ive only had the vehicle since April 19 2021 the problems occured July 5 2021 and they advised me they have heard of airbags popping out of nowhere. It has not been inspected by police or the manufacturer. The seatbelts locked the radio went blank then my airbag light appeared suddenly. I asked the dealership im financing the vehicle from if they could provide me a safe vehicle until they resolve they issue because I do have toddlers and I was told no it wasnt a option I also asked if they could just exchange the vehicle for another around the same value and was also told no. I was most concerned that they allowed me to drive the vehicle off the lot after explaining to me the dangers that could occur while im on the road.

Left front & rear right turn signal failure. Unable to signal other drivers of intent to turn.

My car shut down while driving. Unable to brake or steer. Very scary incident.

Ran out of gas after putting gas in the car tried to start it and the ignition got stuck and continued to try to start on its own I had to pull the back to the off position I tried to start it again and it would not start and the lights on the dash and the radio control center did not come on. And car will not even try to start before this the car had been cutting off while driving down the road for no reason and it kept showing a check stability control warning and low tire pressure even though tires were not low at all.

See all problems of the 2004 Cadillac SRX 🔎.

Gm corp/Cadillac issued a recall to the vehicles info center cue screens. They were deteriorating and potential provide false information on the cars message center. Cadillac replaced t he cue screen on the 2014 Srx . The same screen that was replaced is now deteriorated to the point, that after 30 minutes of driving, the screen has become inoperative to the touch and not able to display and current information about the cars condition. This inoperative screen and lack of information creates a distraction and concern about the cars condition. Recall / repair was done under invoice #218494 from autonation Cadillac of west palm bch, fla.

My elderly mother has a 2014 Cadillac Srx. While the vehicle was parked, the center information radio cue system screen cracked all of sudden. I am unable to use or see the cue system and afraid to touch the screen, so that I will not cut my hand or get injured. There was no warning that the screen had cracked. Since the incident first happened the cracking has gotten so much worst. I had my my mother take the vehicle to the dealer, to figure out why this happened, they informed me that the cost to replace the entire cue system would cost over $1200, and it was nothing that they could do, and that they have never seen this happen before. The vehicle only had approximately 43,000 miles on it when this happened. This is extremely unacceptable. TSB: pic6055c (electrical: radio/tape deck/cd).

The contact owns a 2011 Cadillac Srx. The contact received notification of NHTSA campaign number: 21v473000 (suspension) however, the part to do the recall repair was not available. The contact stated that during an oil change, the independent mechanic informed her that there was a malfunction indicator lamp (mil) warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

Entertainment cue system just starting cracking for no reason at all. My vehicle was just parked and I came out to my vehicle and I noticed the screen was starting to crack and spreading.

Information screen locked up not allowing me to access climate control, radio, phone, navigation. My mechanic tells me this is common at about 65000 miles and mine just turned 66000. The fix is about $1500. . According to internet information this is a common problem. Planned obeisance by gm? vehicle was stationary and I was trying to get in phone mode from climate to hook up hands free phone. Nothing happens when you try to change mode.

The low beam head lights are dim making the car a safety issue to drive at night. There has been a class action lawsuit filed against gm and gm lost. Gm indicates there is a problem but will not fix the issue. The dealership want $2200 to fix the problem with the same parts that that are causing the problem.

Tl- the contact owns a 2012 Cadillac Srx. The contact stated that while driving approximately 25 mph smoke began to suddenly fill the cabin of the vehicle. The contact indicated that the smoke was present coming from the ceiling of the vehicle. After stopping and shutting off the engine the smoke seized. The vehicle was then driven to a nearby fire department who examined the vehicle and determined the burning was due to an electrical failure. The cause of the failure was not determined. No fire report was taken. The local dealer and manufacturer were not yet notified. The failure mileage was 73,000. Jft.

Major driving impact diagnostic report 2 issues found fuel pump control p025a fuel pump control module qeuested mil ilumination p069e.

The contact owns a 2016 Cadillac Srx. The contact stated upon entering the vehicle, she noticed that there was a crack on the cue (Cadillac user experience) system screen. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated while she was driving, she touched the cue system screen however, it failed to respond due to the crack. The dealer was made aware of the failure and informed the contact that she would be responsible for the cost of the repair. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 35,000.

Engine light repeatedly comes on at 100000 miles. Then goes off. Codes include : camshaft position actuator block 1, traction control, blinking engine light. After driving for a distance of 10 miles or more for a duration of 1 to 3 hours in light or heavy traffic.