Chevrolet Cruze owners have reported 33 problems related to battery cable (under the electrical system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Chevrolet Cruze based on all problems reported for the Cruze.
This has occur more than a handful of times. This is the most recent one, I stopped at the gas station turned off my car and when I went to start it nothing was working no lights, no power anywhere. I wiggled the battery cable and it came back on but, I had to turn the key on and off multiple times for it to finally start. As I'm leaving the gas station I turn to the left and I have no power steering none whatsoever. Then it came back seconds later I was driving straight and the wheel jerked on its on and it said service power steering and once again I had no power steering. It went off moments later. When I got to my destination it lost all power again.
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Negative battery cable shorted out, failing a main fuse and the starter. Car turned off while driving down I-5. We were able to get the car to restart one time, then once we were to a safe place to pull over turned off the car and the electrical in the car would not turn off (stereo, lights, etc. . ) push button start in car. Once we finally got everything to turn off the car would not start again and was towed to the repair shop.
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It looses power. All dash lights flash on and off while driving, the radio turns on and off and the car looses power steering while driving (this is major and I've had a few scary moments while turning). At times the key will get stuck in the ignition and it will not start. The only way to get the key out is to pop the hood and jiggle the battery cable, it will then release the key. All these issues happen daily. I have no warning lights that stay on consistently.
The contact owns a 2014 Chevrolet Cruze. The contact stated while driving at undisclosed speeds, the steering wheel was very loose. Additionally, while driving there was an abnormal popping and metallic sound detected. The vehicle loss motive power while accelerating, with the check engine warning light, traction control and tpms warning lights illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the map sensor needed to be replaced. The vehicle was repaired. The vehicle was taken to genesis Chevrolet (21800 gratiot Ave, eastpointe, mi 48021, (586) 804-7977) to be diagnosed. The contact was informed that the electrical cluster, brakes, water pump, negative battery cable, body control module, and coolant leak needed to be repaired or replaced. The vehicle was repaired. The vehicle was then taken to hamilton Chevrolet (5800 e. 14 mile rd, warren, mi 48092, (586) 838-1537) and diagnosed with a leaking assembly camshaft cover, belt tensioner, and drive belt. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 82,517.
While driving, the engine suddenly stopped and messages appeared on dash about servicing air bag and power steering. Very dangerous as car was moving 45 mph and had to move to shoulder. Towed to dealer and was told it was negative battery cable. Happened again - towed it back to dealer and was told it was positive battery cable.
Car entertainment system intermittently cuts out while driving, error message will briefly flash on screen. The problem was identified as a faulty negative battery cable. The same problem was present in 2011-2015 Cruze's and chevy issued a special coverage adjustment for those model years. See bulletin 14311b. I experienced the exact same issues, and the fix by the mechanic was the same fix. Why isn't chevy covering later model years?.
Driving last night from work to home at i96 westbound (livonia-mi) around 7pm, I started getting messages in my cluster such as service stabilitrak, service traction control and engine power is reduced. Just suddenly my car lost all the power and throttle when I was travelling in a highway around 70 mph on the second fastest lane. It was very scary and dangerous situation once my throttle was complete unresponsive and could find myself at the middle of the highway at 5mph . My instinct was to turn on the hazard lights and try to move the car to the slowest lane as safe as possible. I feel lucky that no one hit me in the back and I consider that I was lucky to have this problem at this time of the evening. Luckily I was able to take the exit 173b to levan rd and from there park the car to evaluate it. I could not find any visible defect either internally or on engine compartment. I turned off the engine and on several times and still had the same cluster messages and derated power. I was still able to drive the car safely to the parking lot of madonna university looking for a safer place to wait for my insurance company. When waiting for the aaa operator I was able to re-start the car with no display message but only with the engine check light on. I drove the car in the parking lot and noticed the car seemed to be ok. Once on that time I was still waiting for the aaa operator I decided to take levan rd northbound and I was able to safe arrive home. Checking the symptom I had in google and youtube I learned about the problem with the negative battery cable which is already known by NHTSA and gm. I hope my incidence can be investigated and a decision for recall be taken. I don't see any difference to what experienced with the ignition switch topic therefore this issue should be considered as potential recall. Please feel free to contact me at any time for more details.
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When the vehicle comes to a stop the headlights start to glitch, the radio goes off and a warning for the stabilitrak comes on as well as a power steering warning. Once the car comes to a stop intermittently it will go completely dead and the negative battery cable if tapped on will cause the vehicle to come back on with no issue. Battery has been replaced as new but issue still occurs.
While driving the engine totally looses power and the entire car is shut off and comes to a stop. Lots of electrical messages show up, and sometimes the key cannot come out of ignition. After an hour, sometimes it will restart. I have had it towed three times to the dealer. At first they thought it was the negative battery cable, but its still has the problem. Starting to not be able to trust this car as its a hazard to drive not knowing when it will cut out and just stop with no power to even have windows roll up.
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The car just clicks and will not start and maybe 10 mins later it will start. Dealer say eletrial is not covered under warranty and the recall for the negative battery cable is not under my VIN even though all the other 2011 to 2015 chevy Cruzes are. Also 3 weeks ago the dash went crazy and stable control light and asb call came on and car was uncontrolable to drive turn off and restarted it and the was fine until now.
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For a little over a year, I have experienced the radio shutting off and on, stabilitrak showing as needing service, the car shuddering, and the check engine light coming on. I have brought the car into a mechanic 3 times to determine what may be causing the check engine light to come on, and 3 times the computer says air intake. I have had just about everything changed, check engine light goes off, I drive for about 30 minutes, and it comes back on. Over $700. 00 in replacement parts and labor, and still the problem persists. Today 7/1/2018, I drove down to have the oil changed and for the first time, the engine light has not come on, but now the car does not want to start and sounds like the starter or the battery is dying. This is above and beyond the most frustrating car problem I have every had, and I can't seem to find anyone capable of answering the problems with this car. The electrical problems spring up in the middle of nowhere while driving in town, and it seems to be okay for a few days if you mess with the battery cables, but they have already been replaced once and the problem is back!!!.
I have had repeated electrical issues with this car. It started with the radio shutting on & off on its own. Then the stabilitrack started flashing on. The first few times that was all it was, but in the fall of 2017, that sensor would come on & my brakes & steering were affected. In addition, the car will have moments where it blanks out just briefly while driving, usually noticed by the radio going off & on. I have also had the key get locked in the ignition. Yesterday, 6/17/18, I went to start my car in a parking lot & several sensors came up, battery charging system, stabilitrack, & power steering. Car would not start, I kept shutting off the radio, & it would come back on. Car rested for 2 hours & then started again. Once driving, the steering was not right. Took a quarter of a mile of driving before the steering wheel did not pull 1/4 of the way to the left on its own. I have taken this car into the dealer with all of these complaints except the incident yesterday. Their solution has been new battery and new battery cables-twice. In the fall of 2017, I mentioned seeing similar issues online & they dismissed it. I just called about the 6/17/18 issue & I am getting the run-around from them.
I purchased this vehicle used from a dealership 27 days ago. Two days ago I went to restart car after a short drive and the car did not crank, dash remained black, key was stuck in ignition. My daughter in law told me to pop the hood and upon wiggling battery cables freed the key from stuck position and I was able to start the car and drive home. This is when I learned this is not the first time of occurrence. I was hospitalized several days after purchase and my kids used the car. They neglected to tell me twice they lost power while in motion and car shut off. The first time was while exiting off the freeway. The second was while making turn after idling at a red light several minutes. Both times the vehicle power steering ceased and steering became difficult. On another occasion they experienced a no start similar to mine, a short drive, then car was parked and shut off for a short time , no crank at restart, black dash, stuck key. I had previously mentioned to dealer tech that car fails to keep current date and time. Each day I note it has reverted back again to the year 2010 and an incorrect time. A reset like click in engine compartment several minutes after turning off engine is frequently heard. Radio and dash lights have flashed while car is in motion on several occasions now.
Chevy Cruze battery cable recall - sb-10057574-8899 "on certain 2011�2015 model year Chevrolet Cruze vehicles, the negative battery cable terminal clamp may have an insufficient crimp at the battery negative terminal. Over time, the internal resistance increases and vehicle electrical systems do not receive adequate power. With this condition, the following effects are possible: the radio/hvac display may turn off and on; the antilock brake system, service traction system, service stabilitrac and steering vehicle messages may come on and off; the turn signal sound may not be heard; �battery saver active� and �service steering� may display in the driver information center (dic); and the interior and exterior lighting may flicker. Power steering assist may also be lost, and greater effort may be needed to turn the steering wheel at low speeds or while the vehicle is stopped.
Chevy 2014 Cruze has malfunctioning sensors in the bumper of the car. The car gets wet. The sensors shut down and the battery won't charge and the car comes to a complete stop. The solution from g:m is to replace negative battery cable and the sensors and wire harness . How ever they will not issue a recall and this is very dangerous. My daughters battery went dead on the freeway. After research battery was replaced and negative cable replaced but g:m wants $2800. 00 to replace sensors. . This car has 52,000 miles on it and it's not safe. . G:m admits they upgraded the sensors and harness so it's not supposed to happen again. Won't stand behind the original product. These vehicles are in danger of shutting down at any speed and at anytime. At least they should issue a recall on the negative battery cable not a service bulletin #314. . .
I am having the issue of the negative battery cable. Special coverage 14311 was not added to my car to get this repair fixed! while driving the my link constantly reboots, stability track pops up on the dash, hvac shuts off too.
Negative battery cable issue - my radio is cutting in and out, turn signals will not always work, "service stabilitrak" light will intermittently flash.
The contact owns a 2013 Chevrolet Cruze. While driving various speeds, the vehicle stalled without warning. The failure recurred multiple times. The contact removed and reconnected the battery cable in order for the vehicle to function. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 145,000.
When I start my car, the four way flashers turn on, my trunk opens, wipers go off, interior lights flicker, and serve power steering appears. I brought it into the dealer, they replaced the negative battery cable for a second time, and ran an electrical diagnosis. I was told it was the battery cable, the issues are still occurring.
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Car stopped and was completely dead in the middle of the highway, hazard lights didn't work. Onstar didn't work, I couldn't roll windows down and could not unlock doors to get out of vehicle. 10 mins later vehicle restarted like nothing had happened. After having it towed back to dealership seeing as car was leased only 14 days prior, they stated this was a known recall and that battery cable wasn't properly secured. I was never made aware of the recall even though gm said they issued it on 5/24/16 and this happened on 6/1/16. Dealership and gm both refused responsibility stating it was a known recall when I asked to return the car that almost killed me and offered absolutely no escape route. Beware there is no way out of the 2016 chevy Cruze without battery power; doors auto lock and "knob" recedes into door and cannot be manually opened in any way.
I noticed my car wasn't beeping when I tried to lock it. I tried to start my car and it completely shut down. I managed to get my hood open and disconnected the battery cables. It was fine for a few weeks then the "check stabilitrack" went off and my car shut down. I made it to my destination and it shut down completely. I tried to disconnect it and even that didn't work. Upon further investigation many had had this issue and it's not the stabilitrak its apparently the ground cable to the battery (black cable). My car will work but will occasionally completely reset the system so trying to save the time or date is pointless. I want this investigated!.
The radio/hvac display turns off and on; the antilock brake system, service traction system, service stabilitrac and steering vehicle messages comes on and off; the turn signal sound may not be heard; ¿battery saver active¿ and ¿service steering¿ displays in the driver information center (dic); and the interior and exterior lighting may flicker. Power steering assist is also lost, and greater effort may be needed to turn the steering wheel at low speeds or while the vehicle is stopped. This only happens in the summer. Doing speeds of 65mph. The car loses power and then the dash board and radion flickers on and off. The cars sometimes shuts off and I will have to put my hazards marker on the let the car pull over to the side of the road. And im not able to take the key out the ignition. The key will get stuck and about 3 minutes later I trying again and the key will come out. I try to start it up again and the car will start up. The steering will lock up while im trying to turn or is turning the it will go back to regular state. It only does this in the summer or when the car gets hot. So I took I to the dealership and they said it was my negative battery cable. This is unsafe. This has been going on for almost a 1 year it starts and stops when it wants too. Also when im stopped or sitting at a stop light the matters are even worser.
In a conversation with the service department at steve rayman of smyrna, GA he said the negative battery cable caused the problems with the instrument panel, gauges, and the steering wheel jerking to the left. I chose to contact general motors because I just could not believe a negative cable could cause such problems. As mentioned earlier, gm personnel told me that three remedies made up special coverage 14311¿ 1, negative battery cable needs replacement. 2. Voltage regulator needs adjustment 3. A screw needs to be tightened. In a second conversation with steve rayman personnel and gm, both said it was the cable and not the voltage regulators. The car had been in my garage for the last few days with a dead battery. This morning I jump-started the vehicle; so, we can assume the alternator was working properly because the car continues to run after disconnecting the battery cables. I drove to the store in order to purchase and replace the battery I noticed the battery voltage was reading 15. 1 volts. After replacing the battery, I was returning home and noticed the battery voltage fluctuated from 14. 7 while idling to 14. 8 while driving. My question to you the alternator appears to working correctly by providing electrical power to operate the car while using a dead battery. If there were a power fluctuation, would it be reasonable to assume the voltage regulator could be the problem. Could erratic voltage cause the instruments to go haywire and could lead to the car¿s engine turning off? could such an occurrence cause a catastrophe accident and risk the live of all vehicle occupants?.
2014 Chevrolet Cruze. Consumer writes in regards to transmission shift problems. The consumer stated it took a while, before the gears shifted properly. Also, at times, there was a smell of gas and coolant. The battery cables were corroded.
While driving the electrical functions such as radio and instrument panel will start to flash on and off with the radio display rebooting at intermittent times, and sometimes constantly. Power has on occasion been lost completely while driving. Sometimes the symptoms are only the radio and console below it losing power, but when it gets really frequent, a couple of the instrument warning lights regarding abs and another one I cannot remember off hand flash, and the stabilitrac warning is displaying "service traction control". This can last for 5 minutes or as long as a day or more. I noticed on at least two occasions, the problems started on very humid days at both early morning and evening time frames, and necessarily while driving in rain. When problem gets extremely bad, I usually pull over somewhere and take off the "negative" battery cable for about 20 seconds using a wrench I must carry in the vehicle, forcing the control module of the vehicle to reset. This temporarily fixes the problem for an undetermined amount of time. The vehicle was brought to the chevy dealer and they claimed they couldn't find anything nor have they ever heard of the problem. This problem occurs while vehicle is moving or stationery. This problem also occurs on expressways or city streets. This problem has occured in multiple states(north carolina along the coast and in chicago area. This problem has been ongoing for at least two years . The last time was on sept. 30, 2015. I do have videos that I captured with my phone but it doesn't appear that your website can support them.
The contact owns a 2011 Chevrolet Cruze. The contact stated that the vehicle experienced difficulties when attempting to start the engine. The contact discovered that acid residue was present on both the negative and positive battery cable leads. The vehicle was taken to the dealer and the negative battery cable was serviced. The contact indicated that the positive battery cable continued to experience the failure. The manufacturer was notified of the failure. The failure mileage was unknown.
The contact owns a 2012 Chevrolet Cruze. While driving approximately 35 mph and making a left turn, the steering wheel seized. In addition, the instrument panel and radio intermittently operated. The vehicle was taken to the dealer. The technician diagnosed that the positive battery cable and generator starter cable needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 47,000.
Driving down highway and the dic starts flashing and then the power steering failed and the car then lost power and the engine cut out. I was able to pull the car over to the shoulder and stop the car. I was able to restart the vehicle. I took to dealer and they replaced the negative battery cable. I soon received an extended warranty for the cable from gm for 10 yrs or 120000 miles. So they are aware of the issue and cars cutting out and losing power on the highway is not considered dangerous to the drivers or their passengers.
December 2013 -- the radio and dash board lights (service stabilitrak) have been flashing on and off then this evening while driving on a straight road, the "service power steering" light flashed on and my steering wheel locked up. That continued for approx. 2 minutes then started working correctly. When I got home and pulled into my parking spot and turned my car off everything turned off, including my interior lights and I couldn't remove my key from the ignition. I let it sit for approx. 5 minutes then tried to start the car and it did turn on so I turned it off again and I was able to remove the key. February 2014 -- the same things are happening and the power steering turns off and the steering wheel locks up may 2014 -- power steering turns off and steering wheel locks up; battery completely dies randomly; new dealership tells me the battery cables need to be replaced; however, other Cruze owners who have filed a complaint with the same issues and had their battery cable replaced report that this does not resolve the issue.
The center information center with the radio began shutting on and off while driving. When the display & radio shuts off, even the blinker wouldn't make a sound. Sometimes during this a notification would come up "service traction control" and/or "service stabilitrack. " I tried troubleshooting it myself for a few days. Sometimes the blinker, seat warmer, or even plugging in my phone to the usb port seemed to trigger it. I noticed the voltage fluctuating from 12. 9 - 15. 2v while driving or at a stop. The day that I took the vehicle in for repair, all the notification lights began to blink and then the power steering went out during a left turn. The dealership replaced both battery cables and mentioned that they've had many of these cars in with this same issue. The issue appeared to be resolved and the car was running great, until yesterday 1/15/14. Everything mentioned above, except for the power steering loss, is happening again. If you search the internet and youtube, you'll quickly see this is a growing problem that needs to be resolved and recalled.
The contact owns a 2012 Chevrolet Cruze. The contact stated while driving at 40 mph, the service stabilitrak warning indicator illuminated and the vehicle stalled. The contact had to tug on the battery cable in order to restart the vehicle. The vehicle was taken to the dealer. However, the mechanic could not duplicate the problem but decided to remove some clips on the battery cable as a temporary remedy. The vehicle was not repaired. The manufacturer was not made aware of the problem. The approximate failure mileage was 45,000.
The contact owns a 2011 Chevrolet Cruze. While driving approximately 70 mph, the vehicle veered sharply to the right and the power steering failed. The service stabilitrack and brake warning indicators illuminated. The instrument panel gauges and radio were blinking erratically. The failures occurred multiple times and usually during or after rainy weather. The dealer stated that the battery cable needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 59,000.
Took my 2011 chevy Cruze into the shop on feburary after the radio, dash, headlights began shorting out (flickering on and off) the dash would flash back on it a different language and then reset itself once the car was turned off. Inital quote from mechanic was that it needed a new alternator. I then did a internet search to find out many consumers on forums were reporting the same problem. At that time we refused work from the mechanic and took the car to the dealership. They stated it was a common problem and the grounding wires were tightened. The work was done and about a month later the issues started happening again, this time when the "flickering" would happen, they dash would flash "service traction control". The car was returned to the dealership where they stated the car needed new battery cables. After reviewing the concerns on the forums for other Cruze customers who stated this was replaced on their cars and the problem kept happening, I was not satisfied with that option, the dealership refused to investigate further so we took my car home. The problem persisted, this week, the car began a new malfunction while "flickering" the power steering and power brakes would quit working, leaving you with no control of your vehicle while on the roads. My husbands picked the car up from me and experienced the same problem along with the door locks resetting and feeling the engine cutting out "dieing" then restarting itself. Upon out return to the dealership it was asked that they inspect the car with a fine tooth comb and get to the bottom of the problem. After reading several reviews, I am not satisfied with this answer. We are getting the cables replaced but what is plan c. That is what I am interested in. Who has the answer to that question?.
Problem Category | Number of Problems |
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Electrical System problems | |
Battery Cable problems | |
Car Will Not Start problems | |
Anti-theft Controller problems | |
Battery Dead problems | |
Alternator/generator/regulator problems | |
Wiring problems | |
Starter problems | |
Ignition Switch problems | |
Instrument Panel problems |