Electrical System Problems of Chevrolet Cruze - part 1

Chevrolet Cruze owners have reported 570 problems related to electrical system (under the electrical system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Chevrolet Cruze based on all problems reported for the Cruze.

1 Electrical System problem of the 2018 Chevrolet Cruze

Failure Date: 08/19/2025

The car is making a whistling sound, the check engine light is on and it has low power. Also wanting to stall.

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2 Electrical System problem of the 2016 Chevrolet Cruze

Failure Date: 08/17/2025

The contact owns a 2016 Chevrolet Cruze. The contact stated that upon returning to the parked vehicle, while attempting to unlock the doors with the key fob, the doors failed to open. The contact was able to open the door manually using the key. The contact stated that upon entering the vehicle and closing the front driver's side door, the doors locked and failed to unlock. The contact depressed the brake pedal and pressed the push to start button, but the vehicle failed to start or unlock. The message "no key fob detected" was displayed. The contact dissembled the key fob and wiped the battery; however, the failure persisted. The contact called his wife who arrived with another key fob. The vehicle was able to restart after several attempts. The message "theft alarm" was displayed. The contact was trapped inside the vehicle for 5 minutes and was sweating due to the temperature inside the vehicle. The contact drove to the residence; however, the instrument panel was partially inoperable. The contact stated that only the rpms, the speedometer, and the odometer were operable. Upon returning to the residence, the vehicle restarted and operated as needed after several attempts. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 56,639.

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3 Electrical System problem of the 2018 Chevrolet Cruze

Failure Date: 08/11/2025

I own a 2018 Chevrolet Cruze, and the infotainment touchscreen system has completely frozen with the same error screen that many other Cruze owners have reported online. This is not simply a case of an unresponsive touchscreen — the system locks up with an identical error screen across multiple Cruze vehicles (different years and trims). The issue disables all touchscreen functions, including bluetooth connectivity, media, phone integration, and certain vehicle settings. While fm radio may continue to play, the rest of the infotainment system is unusable. This creates both a safety concern and a defect pattern, because many modern vehicle functions are tied to the infotainment system. This is not a random failure — dozens of other Cruze owners have posted identical photos of the exact same frozen error screen on forums and complaint boards. That suggests a common underlying software or hardware defect, not isolated damage. The fact that it fails in the same way for so many vehicles indicates a systemic flaw that should qualify for a recall or manufacturer fix. General motors has not provided any support or recall notice for this issue. Owners are being told to replace the entire infotainment unit at high personal cost, even though it is clearly a widespread design or programming defect. Approximate date of incident: [insert when your screen froze first] mileage at the time of incident: ~[insert your odometer reading, e. G. , 121,000 miles] additional notes: •disconnecting/reconnecting the battery does not resolve the issue. •the error persists across resets, and no software update is available. •this is well-documented online, and the failure is identical across different Cruze vehicles, pointing to a recall-worthy defect.

4 Electrical System problem of the 2018 Chevrolet Cruze

Failure Date: 08/04/2025

The infotainment touchscreen on my 2018 Chevrolet Cruze has become unresponsive and frozen on the startup warning screen. Because of this, I am unable to access basic functions such as bluetooth, carplay, and android auto. The radio (fm) still works, but I cannot connect my phone for calls, navigation, or music. This issue is widely reported by many other Cruze owners, yet there is no recall or official fix from the manufacturer. The problem is a safety concern because I cannot use hands-free calling or navigation as intended. The dealer quoted me a $190 diagnostic fee and several hundred dollars for replacement, which feels unfair for what appears to be a common defect. I believe Chevrolet should address this issue through a recall or warranty support. Please investigate as this affects driver safety and usability.

5 Electrical System problem of the 2011 Chevrolet Cruze

Failure Date: 07/01/2025

The contact owns a 2011 Chevrolet Cruze. The contact stated that on two separate occasions while driving at undisclosed speeds, the vehicle shut off unintendedly and without warning. The contact stated that after restarting the vehicle, the vehicle operated normally. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer had not yet been contacted regarding the failure. The contact was informed that the VIN was not included in NHTSA campaign number: 16v502000 (electrical system, power train). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 129,000.

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6 Electrical System problem of the 2017 Chevrolet Cruze

Failure Date: 06/20/2025

The 3rd brake light is known to leak on chevy cars, which I found out when searching up the issues, which allows water inside trunk without your knowledge and does water damage to the battery and other electrical components that are located in the trunk that controls the dashboard, a/c, radio, power steering and probably even more. Safety risk: makes your dashboard stop working along with the power steering, while driving. There is another vehicle at the same dealer as mine right now with water in the trunk, it’s an impala. When you search up on the internet about dashboard not working along with radio and a/c there are quite a few different people pointing to the leaking 3rd brake light and water in the trunk damaging the electrical components in the trunk. The vehicle is at a Chevrolet dealer right now being fixed. No warning messages before it happened. I have only owned the car for 1 year bought it used June 2024. The bill I included is so far what they are saying needs to be fixed but I’m sure more to come as they get some components working.

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7 Electrical System problem of the 2018 Chevrolet Cruze

Failure Date: 06/13/2025

P0325 knock sensor multiple occurrences of sluggish performance causing safety risk when entering into traffic. This is the 3rd time I’ve replaced this sensor. And it’s very dangerous when it happens. This happens at the exact same time last year at the end of June beginning of July 2024 as well which made chicago driving very dangerous.

8 Electrical System problem of the 2014 Chevrolet Cruze

Failure Date: 05/13/2025

My service lights keep popping on and start shaking etc.

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9 Electrical System problem of the 2018 Chevrolet Cruze

Failure Date: 05/13/2025

Service safety restraint system. Airbags are potentially at risk to not deploy if a wreck was to occur. This failure has caused the airbags to be shut off despite anyone sitting in the seats that is supposed to activate them on when weight is applied to the seat. Has not been inspected but I would like for it to be inspected on behalf of the chevy dealership at their cost.

10 Electrical System problem of the 2015 Chevrolet Cruze

Failure Date: 05/01/2025

I understand this vehicle is over 10 years old. I bought this vehicle pre-owned and have only had it for less than 6 months. This vehicle has 71,000 miles on it and isn't very good condition cosmetically besides the gloss paint. As a widow, I needed a dependable vehicle for work purposes. Since I've had this vehicle I've had to replace the thermostat, I've had continued overheating issues, issues with the catalytic converters, the hoses and connectors becoming brittle and needing replacement throughout the engine. Suddenly the traction control light came on the dash after they check engine light. With the code reader showed problems with the mass air flow and the mass air flow electric wiring. Suddenly after a oil change, the vehicle is running terribly and is undrivable. The ecm or computer that powers the entire vehicle has lost all power was no explanation. All the pieces and relays are in good working order. After research on this issue of the ecm I've learned that even replacement of the computer for this vehicle causes the vehicle not even to start. I contacted customer service for gm and Chevrolet and they referred me to you because it is over 10 years old. No one was able to help me. My roommate has the exact same vehicle besides I have a turbo and she does not same year, and she is also having the exact same problems including her ecm is not getting any power. I'm sure of that there's nothing anyone can do financially but Chevrolet and gm really dropped the ball on this vehicle as far as dependability and safety. I counted on this vehicle to be dependable and and live up to the standards of gmn Chevrolet and it has not. Besides this website I don't know who could called Chevrolet and gm accountable for this disaster of a car. I would appreciate any suggestions to try to get this vehicle safe and in working order if it is even possible. I appreciate your time and consideration and I am available if anyone needs to contact me with any questions thank you.

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11 Electrical System problem of the 2017 Chevrolet Cruze

Failure Date: 03/12/2025

The contact owns a 2017 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the door latches independently unlocked and locked. Additionally, the contact stated that the failure had occurred with all four doors. The contact stated that the rpm occasionally increased unintendedly. The contact stated that the failure was intermittent. The vehicle was taken to the dealer twice; however, the failure was not duplicated. The manufacturer was made aware of the failure. The failure mileage was approximately 16,994.

12 Electrical System problem of the 2014 Chevrolet Cruze

Failure Date: 02/17/2025

N/a.

13 Electrical System problem of the 2014 Chevrolet Cruze

Failure Date: 12/23/2024

My car caught fire driving down the road.

14 Electrical System problem of the 2017 Chevrolet Cruze

Failure Date: 12/13/2024

The radio screen stopped working, and now the backup camera will not display on the screen at all. This is a definite safety issue.

15 Electrical System problem of the 2017 Chevrolet Cruze

Failure Date: 12/12/2024

The contact owns a 2017 Chevrolet Cruze. The contact stated while driving 55-60 mph, the vehicle made an abnormal banging sound. The contact then noticed through the rearview mirror, that the rear bumper had detached and was hanging on the passenger's side of the vehicle. The contact pulled over to the side of the road and noticed that an unknown control module had detached along with the bumper. The contact stated that only one rear bumper screw remained attached while the others were missing. The vehicle was taken to the dealer parts department and was provided the screws to temporarily re-attach the bumper. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 88,000.

16 Electrical System problem of the 2013 Chevrolet Cruze

Failure Date: 11/01/2024

Vehicle randomly powers up and tries to start with the key in the ignition. Service theft deterrent message displayed at times while trying to start.

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17 Electrical System problem of the 2014 Chevrolet Cruze

Failure Date: 10/28/2024

Abs pump motor stuck x2 & is available for inspection. Brakes could potentially fail putting mine & other's safety at risk. Warning lamps were illuminated. This is the second time this has happened, pump motor was already replaced. There is a recall issued but not for my vehicle specifically. Can bus communication issues.

18 Electrical System problem of the 2014 Chevrolet Cruze

Failure Date: 10/23/2024

I am writing to submit a formal complaint regarding serious safety violations and malpractice by slvalley Chevrolet, along with accountability concerns with general motors (gm). This complaint follows an existing case with the utah attorney general consumer protection division (complaint sr:9-1384660535) and highlights multiple incidents that compromise vehicle safety and public well-being. Summary of issues: 1. **electrical issues and unsafe repairs**: I incurred substantial costs, including a recent invoice of **$2,210. * dated **October 23, 2024**, for a supposed resolution salt lake valley Chevrolet was supposed to have resvoled for an electrical issue. Despite this, the electrical problems remained unresolved, indicating a lack of professional workmanship and charges for servces not rendedered. Also additional time and money wasted. 2. **damaged oil pan**: salt lake valley Chevrolet caused damage to my oil pan, and they attempted to charge me **$866. * for this damage. I believe this to be an unfair and unjust practice that reflects poorly on the integrity of their service. I authorized an oil change with the electrical issue and after service the car came home leakinig oil. They damaged the components. An oil change would not have been conducted had there been damage. The April invoice with this company will also show a previous oil change and at that time no issue. 3. **continued safety hazards**: I paid **$531. * on **September 23, 2024**, for a battery cable replacement, oil change, and tire rotation, which resulted in a new leaking oil issue and a flat tire. My vehicle broke down in traffic due to these unresolved problems, creating a potential accident hazard on the road. Tried to charge me for the damage they caused to oil pan and plug. 4. **carcinogenic smoke exposure**: I faced severe health risks due to inhaling carcinogenic smoke following a service in **February 2024**. A leak at the turbo line feed was noted, and d.

19 Electrical System problem of the 2014 Chevrolet Cruze

Failure Date: 10/12/2024

Car shut off while driving on highway. Service power steering and service airbag came on. Tried to jump it but that didn’t work. Car shut off while doing 70 mph on the highway. Was almost hit trying to get car to shoulder. I have just read that there are hundreds of complaints regarding the same thing.

20 Electrical System problem of the 2016 Chevrolet Cruze

Failure Date: 09/25/2024

My tire pressure sensor keeps coming on even after I had it worked on. 3 of them shows the pressure level but one shows 2 lines but no pressure level but there’s air in the tire. The other problem I’m having is the check engine light is on. Please advise if any issues are recalls or do I need to take my car to a service center. Thank you.

21 Electrical System problem of the 2014 Chevrolet Cruze

Failure Date: 07/23/2024

Faulty ignition switch. Vehicle attempts to start on its own. Could be a very serious issue with car parked in a garage.

22 Electrical System problem of the 2012 Chevrolet Cruze

Failure Date: 07/11/2024

My car keeps telling me my trunk is open then it dings constantly going back and forth from tire monitor system to the trunk open. Then everytime I turn the car off I have to wiggle the battery cable to get my car to start and my power steering keeps going out. I'm aware there are recalls. For my car but beings my check engine light is on they r refusing to fix my car. I don't understand. I thought recalls were mandatory and had to be fixed. This car barely has 85,000 miles on it. I shouldn't be having all these issues. It's all electrical it seems like. I need help.

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23 Electrical System problem of the 2014 Chevrolet Cruze

Failure Date: 07/10/2024

Turned the car off, exited the vehicle. After a few minutes we could hear and see the car trying to start on its own. The headlights came on and even though it was in park it moved slightly.

24 Electrical System problem of the 2014 Chevrolet Cruze

Failure Date: 07/10/2024

Was parked on a slight incline with the car completely off and keys out of ignition. My daughter, her cousin and I exited the car and were walking in front of it. As we got in front of it my car made a sound like it was about to start. The headlights came on and the entire vehicle jerked forward a bit. It almost hit us.

25 Electrical System problem of the 2018 Chevrolet Cruze

Failure Date: 06/26/2024

The contact owns a 2018 Chevrolet Cruze. The contact stated while attempting to start the vehicle, the auto start/stop failed to respond as intended. The contact stated that when the vehicle was restarted, there was a slightly shuddering noticeable. The vehicle was taken to an independent mechanic, but the vehicle was not repaired because the failure was related with an unknown recall; however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,000.

26 Electrical System problem of the 2014 Chevrolet Cruze

Failure Date: 06/17/2024

The car starts smoking upon acceleration and the engine light comes on. It also has a lot of oil on top of the engine. I took the car to an independent dealership and he stated the engine and gaskets are bad and this is a common problem with the 2014 chevy cruz. I've been told there was a recall and read online of a recall on the engine. However, I did not see a recall when I entered the VIN number on the national database. I need for a manufacturer representative to contact me as soon as possible to make this situation right.

27 Electrical System problem of the 2019 Chevrolet Cruze

Failure Date: 06/12/2024

I am leasing this vehicle and it continues to have warning light on staring the vehicle engine power reduced as I'm driving and holds back vehicle and also airbag restraining system light continues also to be on. This is not normal wear and tear and I read previous years had this issue as well. This is still an issue concerning of my safety. Paying for inconvenience.

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28 Electrical System problem of the 2016 Chevrolet Cruze

Failure Date: 06/04/2024

Water leak in trunk. Took car in 3 time to have it fixed after them doing the recall( 84279073 f-lamp kit). Every time it went in they found a leak in a different spot. 15feb17 they found water leaking from right side of the spoiler retainer holes. Dealer removed spoiler applied double back tape and sealer. Reinstalled spoiler 02mar17 found pin hole leak in weather strip. Dealer replaced weather strip. 01jan24 start having electrical issues. Hard starting/ running weird and finally dead battery. Had les swabs install battery and remove water in trunk. Car starts but shuts off when driving. 05mar24 dealer finds leak coming from right side spoiler and now 1 licence plat bolt. Charged me 600. 00 . To reseal. Here we go again they could never stop/find the leak before and will not warranty previous work. Isn't this a fire/safty issue? that started the recall in the 1st place. And why wasn't drain plugs required for this yr. Car. I believe it was in the newer one. I would like to know how many people had to take their car in multiple times to never have the problem truly fixed. Is this a tactic used to make consumers go away and say they fixed the recall, but never really did.

29 Electrical System problem of the 2019 Chevrolet Cruze

Failure Date: 06/03/2024

The vehicle needs the transmission bolts replaced has a recall need repaired as as possible. The automatic transmission jerk.

30 Electrical System problem of the 2013 Chevrolet Cruze

Failure Date: 05/10/2024

Car caught on fire under hood.

31 Electrical System problem of the 2017 Chevrolet Cruze

Failure Date: 05/01/2024

Periodically the dash cluster board and information center goes black and will stay blank for about a minute or two and then comes back on.

32 Electrical System problem of the 2014 Chevrolet Cruze

Failure Date: 04/30/2024

The dashboard lights, radio, electronic speedometer turns off occasionally. It does not seem to affect the car's engine. The radio sound will go off. The electronics will come back on in about a second or two and "service stabilitrak" will appear on the center screen in the dashboard. When it does happen, it will happen a few times within about 5 minutes. It then won't happen again for a while. . . Perhaps a month or 2 months. It seems to happen at a random time. . I. E. Not during acceleration or hard stopping. It's troubling because 1) it's distracting, 2) it is uncertain if critical components (breaking, steering, engine performance) is affected, 3) perhaps it would cause other car malfunction. I found a few ideas, online, that point to a bad engine to frame ground cable and/or bad negative battery cable. Here's an example: https://chevroletforum. Com/forum/cruze-88/radio-turning-off-screen-goes-black-dash-lights-all-flashing-whats-deal-85070/.

33 Electrical System problem of the 2017 Chevrolet Cruze

Failure Date: 04/22/2024

To whom it may concern, I am writing to express my deep disappointment and frustration regarding my recent experience with my 2017 Chevrolet Cruze. It has come to my attention that there is a known issue with the piston in the engine of this model, and unfortunately, I have fallen victim to it. This issue has caused significant inconvenience and expense for me. As a loyal Chevrolet customer, I expect better quality and reliability from your vehicles. I urge you to address this matter promptly and take responsibility for the faulty piston in the engine of the 2017 Chevrolet Cruze. I trust that you will take appropriate action to rectify this situation and restore my confidence in your brand. Case # 9-12557961076.

34 Electrical System problem of the 2018 Chevrolet Cruze

Failure Date: 04/18/2024

Tpms light 3 tirees affected to expensive to replace Chevrolet needs to inquire about the life of the tpms system on their vehicles should last longer than 5 years.

35 Electrical System problem of the 2014 Chevrolet Cruze

Failure Date: 04/16/2024

Various parts of the cooling system have failed on this vehicle multiple times even after under warranty repair (twice in as many years beginning in 2018) at a licensed dealership; and again several more times since, most recently this week. At no point did a Chevrolet/gm employee/representative alert me of known common issues, and they even incredulously asked me who did prior repairs when it was indeed, their dealership. In all, nearly every hose been replaced at least three times, reservoir tanks replaced, and thousands of dollars outside of warranty repairs have occurred on the same components. The vehicle has completely blown hoses while driving and filled the cabin with burning, noxious, and sweet smells, and fogged up the windshield with vaporized fluids. Coolant certainly leaks and works it way into the cabin. I was not made aware of any known issues though this appears it is a common problem with this vehicle. Issues with the battery/powder have also plagued this vehicle. It results in the "stabilitrak" failing randomly, electrical issues that causing power failures and disruptions to dashboard lights and components, sound system (including from the radio, to the sounds of the blinker and alerts), and engine power getting cut off. These incidents started occurring after about a year of purchasing the vehicle (certified used) in 2017. It appears the previous owner also faced these problems. I do not currently have paperwork of the repairs but they can be obtained. Date given is of the most recent incident with the first instance occurring in 2018. I also believe this vehicle may be a victim of the airbag defect, causing a possibly premature deployment of the side airs bags only during a front tire collision. Plastic pieces broke off and caused injuries to my scalp and shoulder, though the recall would not be issued for at least 2 years.


Other Common Electrical System related problems of Chevrolet Cruze


Cruze Service Bulletins
Cruze Safety Recalls
Cruze Defect Investigations