Automatic Transmission Column Shift Problems of Chevrolet Express

The contact owns a 2018 Chevrolet Express. The contact stated that the gear shifter would shake when shifting gears. Over time, the shifter cable fractured without warning. Due to the failure, the contact had the vehicle towed to a dealer where he was informed that the steering column needed to be replaced. The contact disputed the diagnoses and notified the manufacturer of the failure. The manufacturer initially agreed to repair the gear shifter under warranty; however, they later informed him that they would only cover 10% of the cost for the repair. The contact was provided a case number. The contact then had the vehicle towed to ourisman Chevrolet Buick GMC of alexandria (1800 old richmond hwy, alexandria, va 22303) where he was charged for the repair to the shifter cable. The vehicle was repaired. The failure mileage was approximately 70,000.

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The contact owns a 2004 Chevrolet Express. The contact stated that while attempting to shift into park, the linkage popped off preventing the vehicle from being shifted into park. The emergency brake was engaged in order to prevent the vehicle from moving. The vehicle was diagnosed with a failed cable assembly that needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 120,000 and the current mileage was 136,000.

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