Engine Burning Oil problems of the 2004 Chevrolet Impala

Tl-the contact owns a 2004 Chevrolet Impala. The contact stated that while driving at various speeds, the contact smelled a burning oil odor coming from the vehicle without warning. In addition, the contact mentioned that smoke emitted from under the hood of the vehicle. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was notified of the failure and the VIN was included in NHTSA campaign number: 15v201000 (engine and engine cooling). The failure mileage was 116,000. Ss.

Engine is consuming over a quart of oil approx. Every 1800-2000 miles. I was shown a bulletin that said that there was a problem with oil consumption at the dealership. I brought the car in twice to them each time the low oil light came on and each time they told me there was nothing that could be done but to check it every day or two and keep track then come in with my notes to see what was happening. I brought the car to my regular garage the next time the oil was low and 4 mechanics informed me that the rate of oil consumption was not regular and that there is a problem if it is not making it passed 2000 miles before it loses over a quart of oil.

My "low oil level" light came on after 2000 miles. I had the oil changed, it was a quart low. I was told that new vehicles sometimes "absorb" oil the first time. The light came on again at 5000 miles, the oil was over a quart low. It was implied that I was not resetting the change oil light properly. The engine oil light came on at 9000 miles. At this point I paid for an oil change and an oil consumption test was done. The low oil light came on again at 10,000 miles. The dealership made a service appointment, topping off the oil since it was a quart low and I shouldn't go four days with the oil a quart low. When I returned for the service appointment my oil level was only 1/2 quart low. They had forgotten that they topped it off. I had to pay for another oil change and another oil consumption (dye test) was started. I was shown a notice that was sent to the dealership regarding defective gaskets or seals on 2004 Impalas. To date I have had four oil changes, all of which the oil level was over a quart low. I would think that there was enogh evidence to warrant the repair to my vehicle without having to pay for another oil change and wait 2000 miles. I am concerned that if oil is being consumed it has to effect other parts of the engine. The oil has to go somewhere. Again, I was told that it would not cause any effect to any other part of the vehicle.