Six problems related to side/window air bag have been reported for the 2007 Chevrolet Suburban. The most recently reported issues are listed below.
Top of the dash has severe cracks over instrument cluster and around the passenger side air bag. Cracking is continuously getting worse.
Dashboard cracked around the passenger side airbag as well as other locations on the dash. The concern is that the airbag inflation will be impeded by the cracking dashboard. Vehicle was in motion on a city street when the crack occurred.
Vehicle in motion, turning from a stop in the city when all side airbags deployed. Insurance determined it was not a collision. Gm is investigating our claim.
I noticed last year that my driver side dash had a crack between the windshield and the steering wheel and at first was shocked as I thought I was seeing things but infact it was cracked. I contacted my car detailer and asked if he noticed it and he told me he sees this in many Suburban's and escalades that he details and thought I was aware of it and would contact the dealership! I contacted the dealership that said it was not common and asked if I use a sun shade being that it's so hot in south florida & I told them I always do and I have a 1996 isuzu trooper and I don't have any cracks in my dash. The dealership said there was nothing they could do. I recently recieved a recall letter stating my vehicle had an airbag recall and when I went online to check the status I saw all these complaints about owners of chevy Suburban's with dashboards cracking. I was on lunch break today and when I got in my truck I wanted to take a closer look at the airbag compartment and to my disbelief, the passanger side dash also had a crack in it now and in the exact same spot as all the other complaints just above the passanger side airbag compartment and same area on the drivers side. Being that both Suburban's & escalades are manufactured by gm, I now know there's a serious problem and gm needs to take responsibility for this defect for the amount of money these vehicles cost!!! ( $72,000. 00 was what my southern comfort custom Suburban cost me. ) so gm what are you going to do about these ongoing issues with cracking dasboards/airbags??? this is just the begining of my fight on this problem that should not have happened. And I see I'm just one of many complaints with this problem.
The dashboard is cracked in several places including over the instrument panel and around the passenger side airbag. If the airbags were to deploy, shards of the dashboard would become instant projectiles into the cabin potentially causing serious injury or death. Cracks occurred over a period of time when the vehicle was not in motion.
The contact owns a 2007 Chevrolet Suburban. The contact stated that the passenger side air bag was fractured and the cracked. The vehicle was taken to the dealer yet vehicle was not repaired. The manufacturer was contacted and they stated they would return the contacts call. The contact had not received a return call. The vehicle was not repaired. The approximate failure mileage was 56,800.