Engine Shut Off Without Warning problems of the 2017 Chrysler Pacifica - part 1

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving at various speeds, the vehicle shutdown and ceased without warning. The contact called crown Chrysler Dodge Jeep ram fiat (2120 chapman rd, chattanooga, TN 37421; (844) 372-1835) however, the vehicle was not diagnosed nor repaired. The manufacturer was contacted however, no further assistance was provided. The contact stated that vehicle was unsafe to drive. The contact stated the failure was like NHTSA campaign number: 18v049000 (electrical system, engine and engine cooling). The failure mileage was 60,028.

I believe my vehicle is have the issue of a known recall on this type of vehicle: engine stall or loss of power steering assist a loss of power steering assist or a stall can increase the risk of crash. I was driving and suddenly the power steering went out and the vehicle came to a stop. I was instructed on the screen to put the vehicle in park. Once I put it in park the vehicle shut off. I tried restarting it. The brake was stiff and would not push in. When I pushed the button it went to "acc" then when I pushed it again it went to "run" but the vehicle was not on and I could not change the shifter out of the park position. This was very dangerous and happened while vehicles were driving behind me causing people to suddenly come to a stop.

Had auxiliary battery replaced approximately 5 months ago because the ess was not functionally properly. No problems until today 11/9/19 while on vacation in washington DC. The engine shutoff totally at stop light. Put car in park, depressed brake, vehicle started and ess warning light stayed on and no other lights came on, pulled out of traffic into parking lot and vehicle was slow to accelerate at first, turned vehicle off myself, let it sit a minute. Restarted vehicle with no problems and ess light was off. Called dealership where I purchased vehicle and Chrysler customer service about what happened. Neither on had any ideas or suggestions except to take to dealership. Dealership did say might be oil change was due or oil was low. Had oil changed about month ago. Said they had not received any complaints about this 11issue.

While driving my 4 year old son the other day the vehicle just shut off and it flashed "turn to p (park) to start engine"- this freaked my entire family out. I do not feel comfortable driving this vehicle anymore. I am up to date on all my maintenance and recalls. I have also been experiencing a "bucking" when you turn the vehicle and accelerate. It is as if the transmission is slipping. I am so frustrated and feel like I wasted $36k of my hard earned money.

First time apex August 6, 2019 - started car in driveway. Proceeded to drive out of driveway and engine shut off. Second time was September 7, 2019. In a parking lot at store started car. Proceeded out of parking lot onto a small street to a stop sign at end of street. Pulled out of street onto 4 lane highway when engine shut off. Were able to just make it to the center turning lane to stop and restart car. Car was purchased at a Chrysler dealer used on July 5, 2019. No notice was given to us regarding issues with this make/model.

Auto stop/start malfunction. After stop at light, engine shuts off but will not restart. Has occurred at least 10 times. After latest failure, parked engine self started in garage, caused CO alarm to sound at 1 am.

Wife was driving the vehicle and it shut off while approaching an intersection. Vehicle shut down, gave warning that it must be in park before restarting.

Vehicle shut off on my 7 times already 2 on highway and 5 on streets. 2 on highway was driving around 65 mph when dash went off all lights went off no power steering or hazard light function. Had to pull over to median at a complete stop. The others were variant from coming to a stop all the lights shut off the gauge needles went crazy. And the others were driving at lower speeds. The worse is trying to muscle onto a parking lot or median with no power steering or lights.

On multiple ocasions, the engine shutoff feature shut off just as I was trying to turn left on a busy street. This caused the vehicle to pull about ten feet into traffic and then it stalles for an unsafely long delay before the vehicle would get out of traffic. It is a problem when is decides to shut the engine off just as I decide to turn left. It causes the vehicle to stall and then lurch as it tried to come back on. I usually remember to shut this feature off but it always comes back on every time you restart the vehicle. Ken garf chystler dealership was unable to have this feature turned off by default. This is a dangerous engine shutoff feature intended to save some fuel. I don't care how much fuel it saves if it causes an accident! the ai for this needs refinement and it needs to be disabled when left turn signal is engaged so this doesn't happen.

Driving at 70 mph, my Pacifica just shut off. Had no control, had nothing. Managed to pull over to the side of the road. When called into the beaver county Chrysler dealership I was told, "we just sell them, we don't make them. " this vehicle has been one issue after another. The sliding doors not closing, the dvd player not working, the radio not working, the sliding door on driver's side still not working and they had to completely replace the gas tank because I couldn't even put gas in the tank it would shut off and wouldn't let gas get into the tank. Now this. We were scared for our lives and then told, "we just sell them we don't build them. " this is not a safe vehicle.

The vehicle was in motion on a city street just driving straight. The engine shut off while driving. The display indicated to put the car in park to start the vehicle. The power steering shuts off. I was not going fast at the time and was able to stop, put it in park, press the brake, start the vehicle, and put it into drive. However, I was in traffic and almost was rear ended by another vehicle who was fortunately able to stop in time. This issue affects the brakes, engine, steering, power train and all around safety. I was lucky that I was driving and that my kids were not in the car. I was going to pick them up.

I was stopped at a stop sign, and when I tried accelerating the vehicle wouldn't move, it has just shut off, when I tried turning it back on, after putting it in park it wouldn't turn on. Luckily someone helped me push it out the way, and after waiting 10 minutes, the vehicle just started back up normally.

Today I was driving as usual and of a sudden the car started beeping. At the same time I noticed I lost control of my car and the screen on the dashboard shows shift to p to start. I figured my car shut off even though the transmission knob was on d position. This is very terrifying and I am very afraid of seeing this again especially on freeway. . Read more...

The vehicle shut off as if the "key" had been turned off in the middle of traffic while moving, on the highway accompanied by the message "shift to park" my wife shifted to park then restarted it, the vehicle continued to repeat this multiple times until she was able to make it to an exit ramp and park in a safe area. This is the second time this has happened in the span of about 8 months. It has been to 2 dealers, both times we where told that no codes where stored internally therefor they didnt know what to repair. Our van has been modified for a wheelchair for our disabled teenager because of this we have no choice but to keep driving it in this condition. Not to mention how undependable it feels.

I was driving the car on a 5 lane highway going approx 50 mph when the car shut off. The gas pedal stopped working and the car began to decelerate. On the console it told me to then put the car in p to start the car. I was able to pull over and restart the car however it happened again within 10 minutes of driving. It has proceeded to happen 10-20 times and cars is now in the shop. This is a very dangerous thing to have happen when you are driving.

Driving, pulling out of driveway and vehicle shut off, would not shift or restart.

Engine shuts off and prompts to put car into park to restart while driving.

While making a right hand turn into a driveway the vehicle shut off.

The engine shuts off while driving causing the vehicle to come to a sudden stop because of loss of power. The vehicle had to be changed to park before it could be started. This issue happened would happen on a full tank of gas and continuously until the fuel level was ran down.

Engine shut off while driving at approx. 25mph on a snow covered street in the dark. Lost all power and electrical systems and was stranded in middle of street with traffic all around. Engine restarted after a number of attempts. Vehicle had previously been updated with recall to address this issue in January of 2017 (u01/NHTSA 18v-049). Contacted Chrysler and was told they are aware of the issue and expect another software recall to be ready in April. They requested the vehicle be taken out of service and provided an rental car until update will be made available.

The contact owns a 2017 Chrysler Pacifica. While the vehicle was stopped at a traffic light, the check engine indicator illuminated and the vehicle shut off. After a few minutes, the vehicle was able to be restarted. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing and repairs. The manufacturer was not made aware of the failure. The failure mileage was 300.

On 12/13/17, the car engine shut off and the car stalled while idle at an intersection. The lights were still on, but the car could not be shifted out of great and the breaks locked up. The car was essentially frozen. We called aaa and the mechanic was able to get the car to start. We took it to the dealership but they have not been able to locate the problem.

Car shut off during driving and told me to shift into park and then restarted and took off fast for a few feet.

I was driving on the highway with congested traffic at around 10mph. Without any prior alert, the engine shut off by itself and the vehicle lost its power. I had to turn the transmission to p from d and restart the vehicle.

Vehicle shuts off at stop lights/signs. This has happened three times while stationary. Had to place transmission in park and restart.

The engine shuts off while driving. Display says engine start/stop unavailable. Engine wont restart until start/stop system is available again. Engine shuts off randomly, even at highway speeds. Did it on the highway, going down city streets at 30mph, and even did it backing out of the driveway.

On 2 different occasions our Chrysler Pacifica has "stalled out" while we were driving. Both instances occured while we were on a hill. The first was pulling up into a driveway after the vehicle was stopped and we tried to pull forward. The second happened when we were on the road at a stop sign facing uphill. As we started to try and drive forward from the stop sign, the engine shut off. In both instances, the car had to put in park and restarted. We have only had the vehicle a little over two monthsand there were less then 2,000 miles on the vehicle.

Engine shut off without warning while decelerating for a stop sign on a slight uphill grade, a block after turning onto a side street. There was no drama; it just shut off. The instrument cluster displayed a message with instructions to shift to park before pressing the start button. The vehicle was driven approximately 5 miles over the span of 10 minutes beforehand, at both city and highway speeds. The speed before braking for the stop sign was under 20 mph, as it was maybe 100 feet up the block after a turn. After putting the vehicle in park, the engine was able to be restarted and the vehicle driven normally, with no indication that anything had happened.

The car shut off while I was driving. I had to come to a complete stop and the put the car in park to restart. Luckily I was on a small road and only going about 15mph.

2017 Pacifica touring-l engine shutdown completely when driving at about 35-40 mph on a city street when I slowed down from 45 mph. The van is less than a year old and has about 10000 miles on it. Screen displayed message 'shift to park and restart vehicle'. I tried restarting without stopping the car as there were cars behind me and I saw the message "too fast to shift to park" and the power steering was also cut off because it is electronic. I had to park on the shoulder and restart after a complete stop. Contacted my Chrysler dealer and he told me that unless there is a code no diagnosis is possible. I've dropped my car today morning - no updates as yet.

Tl the contact owns a 2017 Chrysler Pacifica. While the vehicle was stopped on an incline, the engine shut off. As the contact attempted to release the brake pedal, the vehicle rolled backwards without warning. The contact also stated that the vehicle shut off in the middle of traffic. The vehicle was taken to Chrysler Jeep Dodge city of mckinney (972-569-9650, located at 700 s central expy, mckinney, TX 75070) where no failures were found with the vehicle. The manufacturer was not made aware of the failures. The vehicle was not diagnosed or repaired. The failure mileage was approximately 10,000. The VIN was not provided.

Engine shut down with no warning at 15,197 miles while pulling off the free-way. Had vehicle serviced at dealer and they replaced part number 68277373af with new part number 68303489am and flashed new part. At 16,068 miles engine shut down again while traveling down city street. Returned to dealer and was told no issue was recorded on the vehicle module of the shut down. They kept it several days and still don't have an answer as to why it shut down. So far it has only shut down when I have been on a city street. I'm very concerned as to what will happen if this happens on the highway. The vehicle has to be put in park to restart. Please recall before someone gets seriously injured on the highway.

I reported this issue to my dealer 8/21/17 and have the email chain saved. The dealer couldn't replicate the issue. While driving 60-70 mph on 5 lane highway, engine shut down. Luckily, I was in the far right hand lane and was able to muscle my vehicle over to the burm (there was no power steering). Message on dash said �shift to p to park� or something like that. My vehicle was in drive and I couldn't shift it to park. Eventually it began working. I have 6 kids and don't feel safe driving them in the vehicle. Happened a few thousand miles ago; vehicle currently has 10,500 miles. Hasn't happened again, but have to consider the possibility it could. Have also dealt with thumping under the driver side floor, a new pause between park or reverse and shifting to drive, and the vehicle recently got stuck in a gear while driving. I've also had the a/c compressor replaced, ambient temperature gauge replaced, dvd player replaced, and am waiting for the new radio to arrive, among other issues. My vehicle is a lemon in my opinion.

So many things are defective about this vehicle. Yesterday the engine shut off while I was driving!.

Vehicle shutdown: as I approached a yield sign on a subdivison street, I slowed to a few mph before accelerating slowly again. The vehicle then lost power and steering (it shutdown). I looked at my dash and it read "vehicle must be in park to start. " I applied the brake and stopped without being able to steer. I then turned the gear knob to park and restarted the vehicle and went on my way. I am thankful their was no traffic as this could have resulted in a serious accident.