general problems of the 2018 Chrysler Pacifica - part 1

Vehicle lost all internal communications while driving. During this incident propulsion was lost, turn signals, hazards, power brakes, power steering, all electronics except speedometer failed. I was unable to put indicators on during this incident outting others at risk. It appears hazards and turn signals are can communication which is absolutely insane and a severe design flaw.

After safety recall 73b was performed on my 2018 Chrysler Pacifica hybrid on 08/25/2025, the vehicle's check engine light illuminated on 09/09/2025. I was inundated with multiple failure lights including; check engine, service electronic throttle control, service hybrid electric vehicle system, blind spot alert, and I felt like I lost power steering. I was unsure if the van was safe to drive, but was able to get it to the dealership. They were able to pull multiple codes. Including the one for the check engine light. They decided that the problem was related to the abs control module. They replaced it and the van has been fine so far. It seems these error codes are widespread after performing recall 73b. Many other customers are complaining of the same thing. I believe these errors are from the testing to the high voltage battery, and their 'software fix'. It's not safe to lose your power steering while driving. It's not safe to have multiple error codes continuously going off while operating the car. It's not safe to have a family car that we have been told twice to not park in the garage, charge, or park near a structure. This is their second attempt at 73b, and overall the second fire recall. My van and high voltage battery are definitely available for inspection.

Vehicle will start but the shifter will work. It threw a check engine light and check hybrid system code. You cannot get the vehicle out of gear and the shifter will not light up. After shutting the vehicle off and on 3 times it erased and acted like it never happened. This is the third time it has happened. What’s bad you can drive somewhere and be stuck there for hours not knowing if you need a tow or it’s going to reset again. Don’t know if something my happen while driving as well.

My van completely shut off, and all lights on the gear shifter stopped working. Yes, it is available for inspection until the gear shifter is replaced, as recommended by the dealership. The van lost power just as I lifted my foot off the brake to proceed into an intersection. This sudden shutdown created a traffic backup behind me and could have put me and others in danger had I entered the intersection. The issue has only occurred once for my husband while driving but has not been officially reproduced or confirmed by a dealer or service center. Yes. I took the van to the dealer, who suggested replacing the battery and the shifter. I replaced the battery and ordered the shifter, but the second failure occurred after the new battery was installed. In addition, I’ve noticed a continuous clicking sound coming from the van after it is turned off, which does not stop for approximately 5 minutes. There were no warning lights or messages before the failure. After the van shut down, the “start assist” light came on, and it did not turn off until about four days after the battery replacement.

Electrical adaptive, cruise control, forward collision warning, and shifter all malfunctioned. It is available for inspection. There was failure to accelerate at an intersection which almost caused vehicle to be rear ended. The error codes have been pulled and shown by o’reillys auto parts. The vehicle is pending inspection by an independent mechanic. The adaptive cruise control the Ford collision, warning and service shifter warning lamps all appeared shortly before this problem occurred.

While slowing to a stop at a traffic light, the engine stalled unexpectedly. The start/stop system did not restart the engine when I released the brake pedal. Accessories (radio, lights, etc. ) remained powered, but I could not shift the vehicle into neutral. After approximately 20 minutes, I was able to restart the engine; however, the transmission remained unresponsive and the engine could not be shut off using the ignition button. I was unable to shift to neutral or turn the steering wheel. Message on dash indicated shifter module required service, and indicated that the vehicle was not in park when attempting to turn off vehicle. The vehicle was only turned off by disconnecting the 12-volt battery. The vehicle was towed to a Chrysler dealership and diagnostics completed, showing error codes with the shift module. They were unable to recreate the problem and advised replacing the shift module. When inquiring about recall v53, the dealership service department indicated that this recall had been repaired on the vehicle in 2020. These symptoms match those described in Chrysler recall v53 (NHTSA campaign 19v-348) for 2017–2019 Chrysler Pacifica vehicles equipped with start/stop systems, which involves a loose battery ground connection. My VIN is not currently listed in the recall as it was reportedly corrected in 2020, but the issue created a hazardous situation by stalling in traffic, disabling shifting, and preventing engine shutdown. This could have resulted in a crash if traffic conditions were different. Please investigate whether additional 2018 Chrysler Pacifica vehicles not currently included in recall v53 should be covered or if this is a recurring safety issue with the engine start-stop (ess) on 2017-2019 Chrysler Pacifica vehicles.

Check engine light came on the day after the automatic start/stop light came on. Engine code read cylinder 4 misfire. We switched all the spark plugs and changed the cylinder 4. A couple days later check engine light came back on brought the vechile into bergstrum. They put in a name brand cylinder 4 plug and spark plug, 2 weeks later the light came back on, same exact issue. They are now claiming it’s an engine issue potentially. Sounds like this is a big problem for 2018 Chrysler Pacificas.

Quirk Chrysler Dodge Jeep ram of dorchester refused to perform recall 73b/24v-536 on my restricted-title Pacifica (reconstructed), citing Chrysler policy. That policy doesn’t exist in the recall bulletin. I need the bpcm software update and any necessary battery replacement under the recall.

The hybrid battery system is malfunctioning. I am not at risk. I am repeatedly getting u0412 error code, indicating a problem with voltage in the hybrid battery system. It only happens intermittedly. I have taken it into the dealer when the check engine light is not on (unfortunately), and they did not find any issue. One time while driving at highway speed, I did get an immediate red message saying "check hybrid system". It went away with the check engine light remaining on for about an hour. This has occurred after (and I think because of) the 73b recall.

Component/system failed: electric power steering (eps). The system intermittently fails during normal driving, showing a "service power steering" warning. Diagnostic codes include u113e (lost comm w/ eps), c2217 (sas not calibrated), c2210 (eps internal fault), p058c (low voltage), and p1009 (hybrid module mil request). The issue began immediately after a Chrysler recall service where the main charging unit was replaced. Vehicle is available for inspection. Safety risk: loss of steering assist creates a serious hazard, especially during turns or at low speeds. The steering becomes extremely heavy without warning, increasing the risk of collision or inability to maneuver safely in traffic or parking situations. Dealer confirmation: yes. A Chrysler dealer confirmed the eps fault and quoted $5,500 to replace the entire steering rack. No electrical diagnostics were completed, despite the issue starting after recent electrical recall work. Inspections by others: the dealer has inspected the vehicle. Chrysler corporate has been contacted but has not yet resolved the issue. No inspections by police or insurance. Warning signs: the issue started right after the dealership performed recall work. “service power steering” message appears, and diagnostic trouble codes are present. The error is intermittent and can clear after restarting, only to return later.

On Thursday, July 3, we were on our way out of town and had just gotten on a highway when I smelled something burning, saw smoke (we thought was steam at the time) coming from the hood and heard the engine making a grinding, or rattling noise so we pulled over immediately. My husband got out of the car to start to take a look when another vehicle who had just passed us backed up and motioned frantically saying “your car is on fire!” so we got out and looked under the front of the car and sure enough, there was liquid spilling onto the ground and fire coming from underneath. So we quickly got away from the car and called 911. Another gentleman who had been going west also stopped to make sure everyone was okay and was also calling 911. Within 10-14 minutes the front of the car was totally engulfed in flames.

Vehicle engine shuts off while driving down the road. Will start up after a few minutes. Traction control light and auto start stop light will come on. Random right wheel noise will come and go. Have had multiple mechanic shops check vehicle with no findings. Vehicle loses all power when shuts down.

Hello: my 2018 Pacifica hybrid was just recalled, and serviced, yet the hybrid battery only last a few miles before needing to be recharged. Also, when in reverse the back up camera doesn’t always come on and doesn’t beep when approaching an obstacle. It will also stay on while driving forward.

The shifter nob will not turn on and move out of park. When I open the glove box and tap on the can-c bus star connector the nob will then turn on. Other issues also with electrical throughout van dealing with the can-c such as driving and then it shifts very hard. And door not closing on the side.

I was traveling at south bound on toll 130 going 80mph (which is the speed limit on that road) when my Pacifica immediately slowed down and my accelerator gave out. In addition to my dash flashing that the cruise control was no longer available, but the van also said "service charging system" and "shift to p to start", the engine light and batter light both came on. I am sure that I almost died as I was in the middle lane and cars were whipping around me since I had slowed down so much, there was an 18 wheeler behind me and one of my righthand side, which is the shoulder I was trying to get to. I was finally able to coast to the shoulder and came to a stop, put the car in park and turned it off. I immediately started researching what the problem could be and I was alarmed to find out that this is an issue that others have had and that Chrysler has failed to issue a recall. . . I was able to start the car once more and get on to a little back road, after pushing through a barricade off the toll just for safety's sake, and my van broke down again, this time on a little 2 lane road, which thankfully had a little bit of a gravel shoulder. This time, my van took quite a bit longer to get started, but I was not safe where I was. I started it once more and was able to get to a wal-mart parking lot where my brother-in-law picked me up so that I could have a chance of making it to see my grandmother who was on her deathbed, I missed my window of opportunity to make it to see her, she died that afternoon. I had to pay an additional tow fee to get the vehicle moved from the parking lot to a Chrysler dealership since it was so far from where I usually go.

I had my chrsyler Pacifica since Nov 2018 . Recently I heard a noise and dealer suggested change in transmission . Ever since I have problem with car stopping im middle of road , towed 5 times to dealer and dealer says he fixed it but still same problem with vehicle stalling happen. Yesterday (05/20), delaer informed that vehicle stalled in road while they did test drive after they fixed the problem. I am scared to drive this car anymore. Dealser did not want to loan their car as well anymore , I am without car for more than 30 days during this all 5 incidents .

After safety recall 73b was performed on my 2018 Chrysler Pacifica hybrid on 02/03/2025, the vehicle's check engine light illuminated and it began experiencing charging failures. The component that has failed is the high-voltage (hv) battery pack and its control system. Diagnostic scans performed by a Chrysler dealer on [date of diagnosis] confirmed trouble codes, including u0412, which indicate a critical fault within the battery system. The hv battery is available for inspection upon request. My safety and the safety of others are at risk because the recall was issued to prevent a battery fire. The symptoms my vehicle is exhibiting are precisely the kinds of faults the recall's software update is supposed to detect. By refusing to provide the full remedy, the manufacturer has left an unresolved fire hazard. The problem was confirmed by dealer diagnostic reports. However, both the dealer and Chrysler have refused to replace the defective battery under the recall. Their denial is based on [indicate reason for denial]. The first warning signs, including the check engine light, appeared within days of the recall service. This strongly indicates the recall procedure, specifically the mandatory battery integrity test, was not completed correctly by the dealership. This is a widespread issue, with numerous owners reporting the same post-recall failures online and to Chrysler cares customer service.

Vehicle states "stop safely vehicle will shut off soon" with a red turtle logo. I have restarted the vehicle, and the warning persists. I am bringing in the car to the dealer next.

After the 73b recall was performed on my 2018 Chrysler Pacifica hybrid, the vehicle began experiencing persistent check engine lights and charging issues, especially during charging. Diagnostic scans revealed codes u0412 (invalid data from battery energy control module) and p0bbe (hybrid battery pack voltage variation), both directly related to the high-voltage battery system. These issues began within days of the recall and escalated, with the battery fault becoming permanent by late may 2025. The recall was issued due to a risk of fire from the high-voltage battery, caused by defects that can develop over time. The recall remedy included a software update to monitor for dangerous battery conditions and disable charging if a risk is detected, as well as inspection and replacement of the battery if necessary. My vehicle’s post-recall symptoms—persistent warning lights and charging faults—are exactly the type of problems the recall is meant to detect. The problem was confirmed by diagnostic data and scan reports, which were sent from the dealer to Chrysler’s technical support (star), but the vehicle itself was not physically inspected by the dealer or star. Both refused to authorize battery replacement, citing the contradicting star report, despite clear evidence of battery failure and the recall’s stated purpose. The battery and related components are available for inspection upon request. My safety and my family’s safety are put at risk, as the recall specifically warns owners not to charge or park the vehicle near structures until the remedy is complete, due to fire risk. Multiple other owners have reported similar post-recall battery failures, indicating a broader unresolved safety issue. Chrysler has not provided a satisfactory resolution, and the vehicle continues to exhibit battery faults and charging issues after the recall remedy.

The battery of my hybrid electric minivan was damaged during a recent factory recall, and Chrysler is refusing to correct the problem. Instead, they’re trying to charge me for a new battery. Here’s the background. I recently received a recall notice (73b) for my 2018 Chrysler Pacifica hybrid minivan that warned of a possible vehicle fire. I was advised not to recharge the van and to park outside and away from structures. In January, I took the van to russ darrow Chrysler in the milwaukee auto mall to address the issue. The check engine light came on shortly after the recall work was complete (trouble codes u0412 and p0bbe). I took the van back to the dealership as soon as possible. I was told there was a serious problem with the high-voltage battery and that it may need to be replaced. Chrysler refused to authorize the repair, so the dealership cleared the codes and released the van back to me. On [xxx], the van lost all power while my wife was merging onto a busy highway. She managed to pull over, and we had the van towed back to the dealership. The van has now been at the dealership for over 4 months. Chrysler is still refusing to fix the problem. I have since learned that there are many customers experiencing similar battery failure following the 73b recall. The Pacifica forums (link below) details over 80 customers experiencing nearly identical battery failures after bringing their vehicles in for this recall. My safety and the safety of others are at risk. The symptoms my vehicle is exhibiting are precisely the kinds of faults the recall's software update is supposed to detect. By refusing to provide the full remedy, the manufacturer has left an unresolved fire hazard as well as the risk associated with the sudden loss of propulsion. Thank you, [xxx] [xxx] link: [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I have a 2018 Chrysler Pacifica hybrid.  I purchased it brand new in 2018.  this van has had sooo many problems, it has been in and out of the shop, countless recalls.  last year it was in the shop for almost the entire year, I think I had possession of the van for less than 3 months of the year.  I just brought my van in for a recall related to the hybrid battery and it was returned to me in December, within 2 weeks there were check engine lights on and when I googled the code that was showing I found a ton of blogs about how people had the same recall done and within a short period of time this code came up and it meant the hybrid battery needs to be replaced.  I reached out to the dealer and brought it in to get looked at.  after a couple weeks I was told that the replacement of the battery would not be covered under the recall since part of the recall solution is testing the battery, and it tested good.  I literally had only had the van back for 2 weeks.  and I have countless records of engine codes showing up for years. I currently have 8 active engine codes showing. I know there is an open investigation concerning the recall I just had the remedy done for and I am 100% sure that this defect is related to that recall.

While driving on the freeway, the van suddenly started to ‘drag’ and alarm that the start/stop system was unavailable. I was barely able to pull off the freeway before the van completely stopped moving and would not start up again.

The contact owns a 2018 Chrysler Pacifica. The contact stated while driving 30-35 mph, the vehicle made an abnormal beeping sound. The message "stop safely - vehicle will shut off soon" was displayed, and the vehicle stalled. Several unknown warning lights were illuminated. The contact was able to pull over to the side of the road. The vehicle was able to restart, and the contact continued driving. The contact stated that the failure had previously occurred while her husband was driving at an undisclosed speed. The contact's husband was able to pull to the side of the road, and the vehicle was able to restart after an extended period. The vehicle was taken to the dealer, where it was diagnosed as a low voltage failure. The vehicle was not repaired. The contact related the failure to NHTSA action number: pe22008 (power train). The manufacturer was not notified of the failure. The failure mileage was approximately 73,692.

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving approximately 30 mph, the vehicle stalled. The contact had to press the push-to-start button several times for the vehicle to restart. The contact stated that the lights were out on the gear shifter. The driver was able to shift to park and then continued driving. The vehicle was taken to the local dealer, where it was diagnosed with a corroded wire in the active grill shutter system. The vehicle was repaired, but the failure recurred. The contact replaced the battery. The manufacturer was contacted and referred the contact to the local dealer and also the NHTSA hotline. The failure mileage was approximately 120,000.

The vehicle randomly stalls, goes dead and becomes unresponsive. This has happened numerous times at lights, stop signs and in the middle of the road.

On [xxx], my vehicle produced a large red wrench and a turtle warning on a busy highway and I was forced to pull to the side with my [xxx] son in the car, as the vehicle lost motive power. It was towed to the dealer and after several days, they told me the issue was due to normal wear and tear in the transmission. I had to escalate to a service manager to even get a diagnosis after 5 days in the shop. I believe my transmission issue is due to a failure of the fix implemented in the 03a/NHTSA 23v-010 recall. It has been documented that the software update did not fix the issue. My vehicle experienced the exact series of failures described in the recall. Chrysler is refusing to fix my vehicle, even though they had extended the warranty on my Pacifica to unlimited miles/unlimited years because of all of the transmission issues the model has experienced. I would appreciate it if someone could look into this and Chrysler's unwillingness to stand behind their products and provide fixes for their recalls that work. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I have a Chrysler Pacifica hybrid which has had multiple recalls for the battery causing fires with no resolution. The NHTSA website said to submit a complaint "if the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner". The most recent recall was in July without resolution but the battery has been recalled multiple times over the last few years without actual fix being done.

There was a fire of unknown origin within the van. The fire was self extinguished and contained to the inside of the vehicle. No one was in the vehicle at the time of the fire, and it was found about 45 minutes after leaving the vehicle parked.

The hybrid battery coolant heater (part 68443445ac) was confirmed a problem, however the dealership wont review any recalls on my vehicle until I pay $1700 to replace that part. However, there are multiple incidents online showing this is a problem with this vehicle and should be a recall as this is obviously defective within the first 150000 miles. My car has roughly 124k miles, making it just outside the warranty coverage. Shortly before this lamp warning (check engine) came on my steering wheel started "sticking" making it hard to steer in a curve, causing me to veer off the road. Within 7 days of this happening, is when my check engine light appeared, throwing code poe15. The heat now also takes much longer to warm up- like 30 minutes longer. The dealership said none of the issues are connected, however after online research I have determined that is not true.

The contact owns a 2018 Chrysler Pacifica. The contact stated while reversing, the back-over prevention camera screen failed to function as intended. The back-over prevention screen displayed a black screen. The vehicle was taken to the dealer where it was diagnosed with computer and electrical system failure. The contact was informed that the back-over prevention assembly, instrument cluster, and electrical system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was informed of an unknown recall; however, the VIN was not associated with the recall. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 135,000.

Chrysler has still not offered a remedy for this recall . The vehicle was purchased used and selling dealer did not provide recall info until the sale had been completed. I love the vehicle except the possible fire hazard in the recall makes me nervous to drive it . Chrysler told me earlier recalls were for this hazard but now says remedy is incomplete!!.

The vehicle has stalled several times while driving and while at a stop light leaving the van completely disabled and it will not turn on or start again. My wife and 2 year old were put at risk when the vehicle stalled on them at a major intersection and my wife was unable to put the vehicle into parking or drive since there was no power after it stalled and dashboard lights flicked on and off multiple times. . Stall has also happened at drive thru almost causing collision with vehicle in front. The stall produces dashboard error messages reporting an internal transmission malfunction, auto start/stop error, and or a problem charging the battery. Certified ase mechanics can’t reproduce the issue or find anything to pin point the issue after multiple diagnostic tests ran and physical thorough inspection. Every time a stall happens loads of error codes (85+) pull up but none point to the root cause of stalling happening. Vehicle has most up to date software update done over a year ago.

The contact owns a 2018 Chrysler Pacifica. The contact stated while driving approximately 40 mph, the vehicle stalled. The contact stated that there was no warning light illuminated. The contact stated that the power steering and braking functionality were inoperable. The contact had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the batteries and the alternator needed to be replaced. The vehicle was repaired. The contact researched online and related the failure to NHTSA campaign number: 19v348000 (electrical system). The manufacturer was not informed of the failure. The failure mileage was 104,417.

2018 Pacifica with multiple similar issues. August 2018 - recall - reprogram powertrain control module may 1019 - recall fixes (power steering and ball joint). July 2021 - start/stop light came on - took to dealership and they replaced the battery for that system. Feb 2022 - recall customer satisfaction notification 1 y65 July 2022 - issues begin - cylinder misfire - and car would not start and was smoking. Van was towed to dealership. The dealership had the van for 2 months and had a difficult time really diagnosing the issue. They ended up replacing the right cylinder head - which is a major part of the engine. Just being over the 60,000 mile mark, we had to fight with Chrysler to honor the warranty on this very expensive fix. Spark plugs were also changed at that time. August 2024 - check engine light is back on, as well as the automatic start/stop button. We took to auto zone and the diagnosis was cylinder 6 misfire. All along we have felt there should have been a recall on this van. Is it an electrical issue that is failing? searching online there are a lot of these complaints about cylinder misfiring issues with this year/model. It also looks like there may have been a class action lawsuit as well. A 4 year old van should not need a major engine repair. Now here we are 2 years later with a 6 year old van and having a similar issue. We are worried it is going to be another costly fix. We have had nothing but issues with this van and it is unacceptable, especially regarding a brand new car. We have all our receipts indicating appropriate and timely oil changes and transmission flushes, etc from the dealer.

While driving on the highway, the car suddenly had a flash of start/stop system and then car stalled as soon as I moved to the exit lane. Once I stalled I had to stop car. Wait several minutes, and try to restart car. After several attempts and me blocking busy traffic, it restarted. This happened repeatedly even after technician said they cleared codes.