Table 1 shows one common structure related problems of the 2019 Chrysler Pacifica.
| Problem Category | Number of Problems |
|---|---|
| Body problems |
My brake starts hissing, and starts pushing back against my leg. It happens much when I push brake padel then it hissing sound and brake padel pushes back, the vehicle starts crawling. I got messege blind spot monitor unavailable. Engine hood paint fall off, easy visible paint fall off or peeling paint. This one I brought used car from alm gwinnett.
Bubbling on both sliding doors and also all along front of hood. Just noticed it as hard to tell unless you put a flashlight on the areas as van is black.
My [xxx] grandson was getting out the automatic sliding door passenger side. His head was in the way and he door button was hit and the door started to close. It closed on his head and he had to force the door open because it didn’t do what it was supposed to do. If a small child was in the door it would have shut them in and they couldn’t get out. This needs to be addressed by the safety board. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
My local Chrysler dealership suggested (and charged me for) computer updates relating to the sliding doors and transmission of a 2019 Pacifica minivan. Without these updates, the service advisor said the sliding doors may not open/close and that the engine may rev but power may not be delivered to the drivetrain. Doors can be opened manually. I am not all that concerned about that one. But if the engine revs but does not deliver power to the wheels, the results can be catastrophic, especially while pulling out in traffic at highway speeds. These issues require a recall with costs covered by the manufacturer not the consumer. I was charged $165. 00 for this repair.
There is bubbling all along the hood of the van and now it is chipping. We inquired about this when we were getting oil changes at the dealer and no one said anything. I have a friend who said hers was recalled but I never received anything. We inquired a couple times and was brushed off. I now know that there was a recall and that this is a known defect. I only have 43k miles on this van it’s always I. A garage and I would like mine fixed since this is a well known defect.
This van was purchased by a dealer with approximately 23,000 miles. It was sold to a retail customer and the following day it caught on fire in the customers garage. We had it towed to a Chrysler dealership and Chrysler said they would not accept any responsibility for fire, even though the vehicle is clearly under bumper to bumper warranty. After leaving it there while trying to get Chrysler to fix it we finally sent a tow truck to pick it up. The tow truck driver got in the vehicle to put it in neutral and it caught on fire again. The entire front end of the vehicle is burner/melted and Chrysler refuses to look at it or repair it under warranty.
Large leak in the left rear of the vehicle. Water came in from a currently unknown area and ran into all the crevices between the inside panels on the left side. Settled into the cubbies on the left side. And soaked the carpet in the back. Only owned the vehicle for 10 days when this happened. A large rain storm came through on Saturday water; noticed the water Sunday morning. Did some driving around Saturday during the rain storm but did not notice the water. Not sure if the water was coming in during the driving or after being parked. It was raining all day and night.
The contact owns a 2019 Chrysler Pacifica the contact stated that the tail gate safety hatch failed to open and the contact was trapped for 45 minutes. There were no warning lights illuminated. The vehicle was taken to button Chrysler Jeep Dodge ram 3. 9 1220 e blvd st, kokomo, in 46902 (765) 360-4063 but was not diagnosed or repaired. The manufacturer was contacted but did not assist . The failure mileage was 100,000, the VIN was not available. Ap.
Tl- the contact owns a 2019 Chrysler Pacifica. The contact stated that both passenger side sliding door fail to function properly. There were no warning light illuminated related to the failure. The contact had reached into the vehicle to retrieve her phone while the sliding doors were closing and the door sensors did not recognize her hand. The contact's hand was crushed by the sliding door. The contact had to manually force the door open to relieve her hand from the vehicle, no serious injury resulted due to the failure. The contact had tested both sliding door to see if the operate as needed, and neither door's sensors function correctly. The contact posted a complaint on facebook regarding the failure she experienced. A Chrysler representative online reached out to her and asked her VIN. No further assistance was offered since that interaction. The dealer nor the manufacturer were notified directly of the failure. The vehicle was not repaired. The failure mileage was approximately 500. Jo.
When opening passenger side back sliding door, it does not stay in the open position and slides forward and closes. It is very dangerous as children can get caught up in between.
Driving down the highway in normal weather conditions and the passenger front window just exploded, completely shattered and came into the van, glass got all over my passengers. There was no rock or object that hit the window.