Air Bag Problems of Chrysler Pacifica - part 1

The contact owns a 2023 Chrysler Pacifica. The contact received notification of NHTSA campaign number: 25v302000 (air bags); however, the part to do the repair was unavailable. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was invalid.

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I have received the message "service airbag system" on my dashboard along with the airbag light being on and red in color. My vehicle is currently not being shown as being part of the recall for 2022 Chrysler Pacificas but I believe it should be. This is a safety issue and I am concerned about driving my vehicle with my children.

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The contact owns a 2023 Chrysler Pacifica. The contact received notification of NHTSA campaign number: 25v302000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2024 Chrysler Pacifica. The contact received notification of NHTSA campaign number: 25v302000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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The contact owns a 2022 Chrysler Pacifica. The contact received notification of NHTSA campaign number: 25v302000 (air bags); however, the contact made several attempts to have the recall repair completed but was informed by the dealer that parts were not yet available. The manufacturer was contacted and informed the contact that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

The contact owns a 2022 Chrysler Pacifica. The contact received notification of NHTSA campaign number: 25v302000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Chrysler Pacifica. The contact received notification of NHTSA campaign number: 25v302000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

There is an active recall but the manufacturer has failed to resolve the issue in a timely fashion. They currently have no idea how to repair or replace the airbags. As a result, my family do not feel safe in the vehicle.

Problem 1. Service airbag light. We bought our brand new 2017 Pacifica the summer of 2017. Within a month, we took the van in to the dealership due to the service airbag light. They told us they couldn’t replicate the issue so they couldn’t fix the issue. The van has been having the same issue for the past 7 years, the service airbag light randomly popped on especially in the summer/winter when hitting a bumper or making a sharp turn. We took the van in numerous times but they couldn’t detect any issue or read any code due to it. Recently months, it has happened a lot more often, finally we are notified the issue was due to the faulty occupant restrain module which could cause the airbag not to deployed during an accident or to deploy during a normal driving. Problem 2. U0001 can bus issue. The check engine light would randomly be on and gives a u0001 code. Sometimes it would affect the drivability of the car. The car stalled on us at a red light. The car couldn’t accelerate after pressing the brake and made loud noise when press the gas at a very busy traffic situation. The car’s rpm got stuck when driving. The mentioned above randomly happened numerous times in the past but more often during recently years. If you research on the website called Pacifica forum, you will see a lot of canbus issues with the 2017 Pacifica making this family van a hazard or death trap. My service airbag issue might or might not due to the can bus. After 7 years, thousands of dollars spent, so much runarounds from the dealership, we still don’t have an answer. Here’s the website I mentioned. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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The contact owned a 2021 Chrysler Pacifica. The contact stated that while stopped in congested traffic, the vehicle was rear-ended by another vehicle traveling at a high rate of speed. As a result, the vehicle was sent careening head-on into the vehicle ahead before coming to a complete stop. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The contact's daughter was transported to an area hospital by emt and treated for nondescript injuries to her neck and shoulders. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 108,000.

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I am writing to express my deep dissatisfaction with the ongoing issues plaguing my car. This dissatisfaction is compounded by the fact that this car was brand new when I picked it up from the dealership, with no miles on it. Since then, I have encountered a series of concerning problems. At around 30,000 miles, the batteries required replacement, followed shortly by a transmission replacement at 40,000 miles. Additionally, the tv screens throughout the car began shutting off autonomously, a persistent issue that remains unresolved. Subsequently, at 60,000 miles, both the engine and batteries needed replacement once again. Despite repeated efforts to address these issues under warranty, the car continues to experience persistent troubles. It often stalls every two days, and despite addressing these issues under warranty, the tv malfunctions persist. Furthermore, the situation has escalated with the engine now overheating and malfunctions occurring in critical safety features such as airbags, lights, and acc. These concerns have created a myriad of safety issues within the vehicle, particularly during driving, with multiple safety concerns arising regarding the navigation and various electronic components. It is evident that these safety hazards are all mechanically related and have persisted since the car reached 30,000 miles. Additionally, amidst these significant safety concerns, one of the main safety components of the vehicle is compromised. Intermediately and on a consistent basis, the car doors open on their own, posing a serious risk. There have been instances where my son has inadvertently pressed the door to open from the outside, and the doors open without any form of key input. The key is not present, yet the door opens on its own, triggering the alarm. This ongoing issue has left me emotionally and monetarily drained over the past few years.

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We were traveling at approximately 45 miles per hour, slowed down around a bend in the road and hit an ice patch. The vehicle spun towards a truck stopped at a stop sign. We hit the driver's side of the truck with the driver's side of my vehicle. We continued to spin and hit the truck again with a side impact. And spun again after the second impact. The front airbags deployed but the over head side impact airbags did not deploy. My wife was driving and hit her head on the drivers side window resulting in a large contusion on her forehead. The only safety notice or recall information we had for this vehicle was concerning the electric start and ignition components with the batteries that left our vehicle stranded at one point, until we had that repaired. We never had any notice or alerts of any air bag deficiencies in the vehicle. The driver's side and driver's passenger side airbags should have deployed upon the impact. We had our two little girls 2yr and 9mo old, 12 yr old, myself, my wife and grandma in the vehicle. No one else was injured in the vehicle except my wife the driver, hitting her head on the side window.

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The contact owns a 2017 Chrysler Pacifica. The contact stated that the air bag warning light was illuminated. The contact took the vehicle to a certified mechanic who was unable to determine the cause of failure. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 54,215.

The contact's mother had rented a 2022 Chrysler Pacifica hybrid. The contact stated that upon his mother entering a gas station at a low rate of speed, she hit a divot in the road which triggered the vehicle's phantom braking to engage without warning. As the vehicle came to a sudden halt, the air bags deployed without incident. Due to the failure, his mother was taken to hospital where she was treated for a concussion as well as multiple injuries to her neck, hips, nose, and right thumb; she also sustained severe burns and bruising to both hand and arms. A police report was filed. The vehicle was towed to an independent mechanic; however, the whereabouts of the vehicle are unknown. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was unknown.

The contact owns a 2018 Chrysler Pacifica. The contact stated that while she was driving at approximately 35 mph, she was involved in an accident after another vehicle t-boned her vehicle. The air bags failed to deploy. The contact stated that she did not require medical attention; however, she sustained a mild concussion, a knee injury and neck pain. A police report was filed. The vehicle was towed to a tow yard by her insurance company. The manufacturer was not made aware of the failure. The approximate failure mileage was 63,500.

My sliding door came off the hinge and shatter my backwindow. The door was hesitating and would not close it stood stuck. When I pulled it the back window shattered. I have no warranty it's now an out of pocket expense. My airbag light is on when I took it to the dealership for a diagnostic they said I was missing a piece that I actually found and when I told them I found it they said it's damage and they can't do anything to help.

Accident where my entire forward drivers side was smashed. My head has a gash from hitting the side drivers window. Not one air bag deployed. Have pictures of damage.

Losing power like the vehicle is in limp mode. Flashes the “service lights” for multiple things including shifter, airbags, breaking system, etc. It has set the park break while in motion as well. When a computer is attached is brings up can c bus codes and implausible assisted driving codes. Also will not go into reverse when this is happening. Sometimes the shifter doesn’t work either.

The contact owns a 2021 Chrysler Pacifica hybrid. The contact stated while her husband was inside the vehicle, he noticed the instrument panel was not functioning properly. The contact stated that the hvac, radio, backup camera, and bluetooth failed to function as needed. The contact also stated the back-up camera would function intermittently. The contact stated that the air bag warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the radio control unit to be replaced. The vehicle was not repaired due to the parts being on back order. The manufacturer had been informed of the failure. The failure mileage was 7,519.

I was hit head-on by a driver travelling in the opposite lane who went over a median on a 45 mph city street. I had a split second to start braking but the other driver did not even attempt to stop. None of the airbags in the van deployed. I was injured and the van had extensive front end damage.

While driving our 2018 Chrysler Pacifica on I-95 south in nh, traffic came to an abrupt stop and we rear-ended a Jeep wrangler at approximately 30-40 mph. I braked for about 20 ft and struck the Jeep. Our airbags deployed and the engine compartment immediately burst into flames upon impact. The flames were so immediate and so violent that my wife and I only had time to remove our young daughters from the middle row of the vehicle. The accident itself was minor, the Jeep was able to drive away after the accident. Our Pacifica was a complete loss as a result of the fire.

The first incident occurred when I was in a parking lot. I got into my car and when I went to press the brake and push to start, my brake was locked and my computer started flashing service electronic stability control, park brake unavailable, enter auto-theft code and other numerous error messages. I had to have my car towed to the closest service and they didn't find anything wrong. Yesterday I was in traffic at a stop light and my car dinged, the check engine light came on, and my car said to put it in park and restart (this happened twice at the same light) then the error messages starting flashing (service air bag, service electronic stability control, blind spot alert unavailable, etc) today when I went to start my car the engine did not come on and the same error messages starting flashing as well as the check engine. This became an entirely new concern when this started happening while I'm driving. I have two small children in the car, and I'm pregnant. I just don't feel safe driving and this is our main vehicle, so we don't have much of a choice.

On Wednesday night (13 July 16), se michigan had severe thunderstorms and street flooding. I drove through this for at least 6 miles. The next morning as I was leaving for work, I got into the car, buckled my seat belt and put the car into reverse. There was a loud "crunching" noise but no movement. I put the car in park, got out to see if there was anything behind the car to make that noise but there wasn't. I got back in the car, buckled up, put the car's gear into reverse again. No movement, but an incredibly loud screechy, whiny noise could be heard 4 townhouses away. I barely tapped the accelerator and the car shot backwards out of the space, across the lot, up over a curb, through a flower bed, taking out a large, wooden sign and stopping only when the vehicle crashed into a tree. No air bags deployed at all. Police and emts were called to the scene. I was transferred by ambulance to a local hospital. I am not familiar with the vehicle's systems, but I would think this was a throttle issue. For the few seconds the car was moving in reverse, I was stomping on the brake pedal. The brakes were "stiff" and the pedal would only go half way to the floorboards. Witnesses stated the car shot out of the parking space "like a bullet" and/or "like a rocket" and that there was no way to stop the car at that speed.

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Front passenger airbag deployed during frontal impact with another vehicle. The front seat belted passenger was permanently blinded by the air bag. The airbag struck the rear view mirror on the windshield and broke it from the mount causing half the mirror to impact front seated passenger's face. Passenger totally blind as a result.

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It was raining out and I was decreasing speed pulling into a turning lane, the car lost steering and brakes until I was able to get it off the road and turn it off and restart it.

Tl- the contact owns a 2006 Chrysler Pacifica. The contact stated that while the vehicle was operated approximately the vehicle was involved in the accident. The air bags did deploy however medical attention was required due to the air bags causing a reaction leaving a burning sensation on the contacts hand. The contact needed anti biotics as well as there are spots on the skin that are raw where the air bag touched. A police report was filed. The vehicle had to be towed away and was deemed destroyed. The approximate vehicle failure mileage was 80,000. Kh.

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Letter from senator garrett on behalf of constituent re 2004 Chrysler Pacifica airbag. The consumer stated the air bag panel opened and the air bag could be seen. The dealer informed the consumer, there was no issue with the air bag itself.

2007 Chrysler Pacifica. Consumer writes in regards to vehicle stalling while driving. The consumer stated the vehicle was at the dealer for a month, with no remedy in sight. The clockspring was replaced. However, the vehicle continued to stalled. The dealer stated the clockspring was replaced, because there was a light on the dashboard.

The traction control and esp lights have been on for months, dealer states that the problem is the clockspring, but part is not available. So currently the esp and traction control, both of which are safety features are not functioning and I can not repair cause part is not readily available, I feel there should be a recall to cover this safety concern.

Vehicle was broadsided (aka t-boned) by another car that ran a stop sign while I was crossing an intersection. Windows shattered and the drivers side of the vehicle (including front and rear drivers side door) were completely caved in and door had to be snapped by two firefighters in order to extricate the driver and at no point during impact did side impact airbags deploy causing further damage and a mild concussion from impact with drivers side door post.

The horn for the car will sound indiscriminately. It will sound at any speed, any time of day, and even when the vehicle isn't running or has a key in the ignition. When the horn sounds, other drivers get distracted or confused by the sound. Driving with the horn on is also very distracting. I am uncertain if pulling the fuse for the horn will affect the airbag operation.

The clock spring in the steering column failed causing the airbag and horn not to work. Clock spring is no longer manufactured or found in Chryslers inventory. The part was never produced by an after market company. Dealer has tried to find it in junk yards with no luck after 3. 5 months. Chrysler is relatively silent on helping to correct or replace the vehicle. Vehicle is owned by a consumer with multiple sclerosis and without the vehicle has lost her independence.

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Driving in a parkig lot, electrical system just shut down. This is a recurring problem, same as on other Chrysler vehicles, however Chrysler refuses to issue a recall for this vehicle. There have been other chronic problems with this make of vehicle, but Chrysler refuses to address them with recalls. They just continue to ignore them, hoping the vehicle owner's will simply walk away from the vehicle. They have tried to get me to trade the vehicle in , numerous times.

When I bought it I drove it 20 feet to gas station. The gas tank said I had half a tank of gas. Once I was done I turned the car back on and it said I had no gas! I called the guy who sold it to me and he said it just takes time for it to regrister that I filled it up so I drove it back to him to show him what I was talking about when he got there it said I had half a tank and he told me to drive it home I would be fine! well on the way home it said I had 20 mile till empty but the last thing it showed on gas tank was that I still was at half take so I filled it up agin. I took the car to my brothers which is 35 miles from fargo to have him see if he could fix the pumps but he couldn't so I got back on interstate goin 75 mph to go home and the gas light flickered and the car went from 75 to 0 in like 2 seconds. Resulting in myself bashing my head on steering wheel and no air bags went off either! my husband came to get me and brought gas cans to get me enough gas to make it to a gas station! it took us 58 min exactly to fill the tank completely full so I could make it back home. So the next day I called back and they eventually had me take it to lundes in fargo to fix the gas tank which took 1 month almost 2, so when I got it back multiple times in between that time it was still happening! finally they fix it except the fact that a year later it's happening all over agin! which was 5 days ago on my way to jamestown with my children in the car! I have called many of places and nobody knows how to fix it. If I go back to lundes they said they had no idea why it would happen agin! and how long it would take them to figure it out! it would have happened earlier if I actually drove the car more but ever since the accident when I drive that car I can't stop checking how full the tank is! something needs to be done before someone gets into a serious accident with that car!.

Traveling at 35 - 40 mph and cars came to a stop and no matter how hard I pushed the brakes, the car would not stop. Steering wheel and under steering wheel airbags deployed, burning my shin. Upon starting the car at the body shop, the dashboard caught on fire due to the airbag modular. Fire destroyed my vehicle.