Air Bag Problems of Chrysler Pacifica - part 1

The contact owned a 2022 Chrysler Pacifica. The contact stated that while driving up to a four-way intersection at approximately 5 mph, a second vehicle driving approximately 50 mph crashed into the front driver’s side quarter panel of the vehicle. During the crash, no air bags inside the vehicle deployed. The driver sustained a brain contusion and was transported to the hospital. The second-row driver’s side passenger sustained lower back and neck strain, and the third-row driver’s side passenger sustained a head contusion. Both were later driven to the hospital for medical attention. The driver of the second vehicle also sustained unknown injuries and was transported to the hospital. The vehicle was destroyed and towed to a nearby storage facility. A police report was filed at the scene but not provided. The failure mileage was 135,000.

See all problems of the 2022 Chrysler Pacifica 🔎.

2023 Chrysler Pacifica, approximately 39,000 miles. Multiple safety-related electrical and restraint-system issues remain unresolved. Open recall 06d (NHTSA 26v189, side curtain airbags) has not been completed. The vehicle was at the dealership from September 17 to October 10, 2026. No confirmed part order for the recall was placed during that time. The recall was only discussed after I raised it. Dealer stated the parts are on back order. The recall addresses curtain airbags that may not retain sufficient pressure during deployment, increasing the risk of partial or complete ejection and injury in certain crashes. The service airbag light remained illuminated. The vehicle was released twice (September 23 and October 10) with the light still on. An illuminated airbag light indicates the supplemental restraint system may not function as designed in a crash. The vehicle also developed a no-shut-off condition in which it would remain running after the ignition was turned off. This occurred on September 26 (video available) after a dealer replaced the can bus connector on September 23. A vehicle that will not shut off creates a risk of unattended operation, carbon monoxide exposure, and fire. The vehicle was sent home twice with the airbag light on, the open 06d recall unaddressed, and the no-shut-off fault recurring. Video of the September 26 no-shut-off is available.

See all problems of the 2023 Chrysler Pacifica 🔎.

The contact owns a 2025 Chrysler Pacifica. The contact received notification of NHTSA campaign number: 26v189000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

See all problems of the 2025 Chrysler Pacifica 🔎.

I am filing a safety complaint regarding Chrysler corporate's handling of recall campaign 06d (NHTSA 26v-189) for my 2022 Chrysler Pacifica. I received an official corporate notification via mail explicitly stating that parts were now available to remedy this active safety recall. However, when I immediately contacted my authorized Chrysler dealership to schedule the critical safety repair, I was turned away and informed that the parts are completely unavailable and backordered with no estimated release date. Sending out official notices claiming an open safety risk can be fixed when the necessary components are entirely missing from dealer inventory is a highly deceptive and unsafe practice. It causes vehicle owners to waste time coordinating service under false pretenses while forcing us to continue operating family vehicles with known, unaddressed safety hazards. Chrysler must be held accountable for coordinating its corporate communications with actual supply chain availability so owners are not driving compromised vehicles under the false impression that a fix is ready. It is alarming that the post card they just sent me had big letters "urgent safety recall" headline and the recall site says the parts are in and the dealership says they only gets parts to fix 2 a week and it will still be close to 6 months before the parts are available.

The contact owns a 2025 Chrysler Pacifica. The contact received a notification of NHTSA campaign number: 26v189000 (air bags); however, the part to perform the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2022 Chrysler Pacifica. The contact received notification of NHTSA campaign number: 26v189000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to parts being on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. In addition, the contact was referred to another local dealer as per the manufacturer; however, parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure.

An authorized dealer did a recall repair on my vehicle without my explicit consent. Not verbally nor in writing. Completion of said repair resulted in a botched outcome. Service manager was made aware but did not remedy the situation.

See all problems of the 2024 Chrysler Pacifica 🔎.

I was driving to the dealership and stopped at a light and the start stop button turned off completely. Brake locked and wouldn’t start back.

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The contact owns a 2026 Chrysler Pacifica. The contact received notification of NHTSA campaign number: 26v189000 (air bags). The vehicle was taken to the dealer, and the contact was informed that the parts were ordered. The contact stated that parts were ordered two months ago, and the parts had not yet been delivered. The manufacturer was made aware of the issue, and a case was filed. The contact had not experienced a failure.

The contact owns a 2022 Chrysler Pacifica. The contact received notification of NHTSA campaign number: 26v189000 (air bags). The local dealer was contacted and confirmed that parts were on back order. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.

I am reporting a recall repair failure/delay involving my 2024 Chrysler Pacifica, VIN [xxx]. We received fca’s recall letter for important safety recall — side curtain airbags, fca recall 06d, NHTSA recall 26v-189. We scheduled a recall appointment with pedder Chrysler Dodge ram Jeep of poway, 13811 poway rd, poway, CA 92064, for xxx at 7:45 am specifically because of this airbag safety recall. When we arrived, the dealer first said there was no recall, then later realized there had been a VIN-related mistake. They kept the vehicle. At 10:44 am, the dealer texted that the vehicle was ready for pickup, but did not clearly disclose that the airbag recall remained unrepaired. Only after we called and asked for clarification did they say the airbag recall was not completed because the required airbag parts were unavailable. The repair invoice, ro #xxx, shows the airbag recall as “parts on order. ” after pickup, NHTSA still showed 1 unrepaired recall for this VIN, status “recall incomplete. ” the dealer refused to provide a written explanation documenting the VIN mistake, incomplete airbag recall, or ready-for-pickup communication. I am requesting NHTSA review this recall remedy failure/delay and the dealer’s handling of this safety recall appointment. This keeps the key evidence: the recall letter, invoice, and NHTSA active recall record. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Received a recall notice the end of xxx for 06d/NHTSA 26v-189. Wife called local dealership on xxx to set up an appointment. Person said someone will call you back in 24 to 48 hours. No one called. I called xxx talked to same person my wife talked to. Said showed wife called in and told me same thing. No one ever called. Thought maybe we were put on a list and would be called when parts came in. Xxx called dealership. Talked to an advisor. Said they would transfer my call. Got message on phone to leave short message and would call back. No identification so not sure what place l left message to. Xxx. No one called so I called the [xxx] number and explained what has happened so far. They said they would call the dealership and call me back. They called back and said the talked to the service manager and parts were on back order and would call me back. Xxx. No one has called back. The way things are going I don’t know for sure if I’m on a repair list. I was hoping for something from the dealership confirming that as soon as parts came in I would be called. Should I wait for ever to be called? should I wait until there is an accident that caused injury or worse? just need some assurance. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

For a few weeks prior our windshield wipers would start and were unable to be switched off. Then would just randomly stop. Then we got completely stopped on a major road during rush-hour with my whole family in the car. The car moved itself to park at a stop light. When we were stopped, everything in the car was going haywire. Fcw unavail, abs unavail, check engine light, wipers going, couldn't use turn signals or hazard lights. I turned the car on/off multiple times to get it to work. We were stuck in the middle of a busy road above a highway with cars exiting during rush hour. Cars moving fast around me with my whole family in the car. Could have caused major accident. Chrysler dealer could not help right away. Took to own mechanic. Recreated issue, replaced aux battery (which should not have all safety features tied to it), and re-flashed 3 modules that were ruined from this. Thought this was fixed but next time out, same things started happening, but now says to service airbags as well. I will not have my family in the car with an airbag malfunction. Now saying 2-4 thousand to fix, more modules fried and only the beginning. Car has only been inspected by dealer to pull codes, then mechanic. Like I said the windshield wipers were going and couldn't be controlled but no other warning lights. This did not indicate a battery failure and every safety feature to be turned off. This is not designed/wired correctly and I need Chrysler to take action on this situation. My whole family could have been seriously injured and any other Chrysler with this design needs to be fixed or taken off the road.

See all problems of the 2019 Chrysler Pacifica 🔎.

My local dealer, dan deery motors, waterloo, iowa, said these airbag repairs are on a waiting list which is now over a year out! which means I'll be driving with faulty airbags for at least a year! this is simply not acceptable! is it?.

My Chrysler Pacifica is currently held at glenn Chevrolet in eminence, ky, for a mandatory side-curtain airbag safety recall. The repair will take at least 4 days or more, and the dealer has zero loaner vehicles. Chrysler corporate refuses to authorize a rental vehicle that safely and legally fits my family of six, capping reimbursement at $50/day. This amount only covers a 5-passenger economy car. Chrysler is creating an unreasonable barrier to a safety recall remedy by forcing me to choose between driving a defective, dangerous vehicle or illegally driving a rental car without enough seatbelts for my children. Frontline call center staff have repeatedly disconnected my calls when I have tried to resolve this size restriction.

See attached document for complaint.

Manufacturer and dealer failed to remediate safety recall after seven weeks under the pretense that the dealer is not authorized to order more than 2 parts every 7 days. But I am not aware of a federal, state, nor county regulation establishing such restriction. The restriction thus seems to be self-imposed and therefore under the control of the manufacturer.

The contact owns a 2023 Chrysler Pacifica. The contact received a recall notification, NHTSA campaign number: 26v189000 (air bags) however the parts were unavailable. The dealer was contacted, the contact was informed that the parts were unavailable. The manufacturer was not contacted. The contact had not experienced any failure regarding the unrepaired recall.

I am writing to formally express my concern and frustration regarding the unresolved recall on my vehicle. It has now been over a year since the recall was issued, and my point of purchase dealer still has not received the necessary parts to complete the repair. This extended delay has moved beyond inconvenience and has become a genuine safety issue. I rely on my vehicle daily, and continuing to drive it under an open recall, especially one involving safety components is unacceptable. I have been patient for more than a year, but the lack of progress and communication has left me with serious concerns. I expect prompt attention to this matter and a concrete plan to resolve the recall as soon as possible.

Recall has been open for over 30 days with no remedy. Please escalate.

Vehicle under mandatory recall for defective air bags. Called to get appt. With local dealer fred martin motors. Have failed to call me back to set an appt. The dealer says they are waiting for parts. It has been 3 months. Still waiting. Concerned about safety if my vehicle.

The contact owned a 2018 Chrysler Pacifica. The contact stated that while attempting to park the vehicle in a parking lot, the brake pedal was depressed; however, the accelerator was inadvertently depressed, causing the vehicle to unintendedly accelerate. There was no warning light illuminated. The vehicle accelerated and crashed into the wall. After the vehicle crashed into the wall, there was an abnormal sound of air coming from the vehicle. The contact stated that the sound was not coming from the radiator. Additionally, none of the air bags inside the vehicle had deployed during the crash. The contact and a passenger inside the vehicle sustained bruises in the crash from the seat belts. Medical attention was sought following the crash. A police report was filed. The vehicle was towed from the scene and deemed a total loss by the insurance provider. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.

Driver side airbags failed to deploy during total loss head on collision.

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Driver side air bags did not deploy resulting in injury.

There is a safety recall on my Chrysler Pacifica van mopar , Chrysler and rairdons auto dealership will not repair this for me.

The contact owns a 2023 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, several other unknown warning lights were intermittently illuminated. The contact stated that the hybrid system was inoperable and failed to function properly, and the charging system failed to fully charge the vehicle. The contact received notification of NHTSA campaign number: 25v302000 (air bags). The vehicle was taken to the dealer, where it was diagnosed with several electrical failures. The side curtain air bags failed to operate as needed, and the contact was informed that the side curtain air bags needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 51,416.

The contact owns a 2023 Chrysler Pacifica. The contact received a second notification for NHTSA campaign number: 25v302000 (air bags) that the part for the recall repair was available, and to contact the dealer to schedule an appointment; however, after contacting the dealer, the contact was informed that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2023 Chrysler Pacifica. The contact received notification of NHTSA campaign number: 26v189000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a the contact received notification of NHTSA campaign number: 26v189000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted; however the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.  .

I own a 2024 Chrysler Pacifica with open safety recall fca 06d / NHTSA 26v-189 for side curtain airbags/ejection mitigation. I contacted the dealer approximately two months ago to schedule the free recall repair. The dealer advised there is a parts delay and the repair is still approximately two more months out. I checked for earlier repair options and was told no dealer can complete it sooner due to parts availability. This is a family vehicle used to transport children, and the recall involves side curtain airbags that may not retain sufficient pressure during deployment, increasing risk of injury or ejection. I am requesting NHTSA review because the manufacturer appears unable to provide the safety recall remedy in a timely manner. I am also seeking guidance on whether the vehicle is safe to continue driving and whether alternate transportation should be provided while waiting.

The contact owns a 2023 Chrysler Pacifica. The contact received notification of NHTSA campaign number: 26v189000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and stated that parts are limited and that there were 20 other vehicles awaiting parts availability. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

I was in a motor vehicle accident when my passenger side vehicle got t-boned on 3/22/26. My 2018 Chrysler Pacifica limited airbags failed to deploy and the driver and passenger sustained whiplash injuries.

I would like to submit a formal complaint regarding the inadequate rental reimbursement being provided while a 2022 Chrysler Pacifica is undergoing recall repairs (recall no. 226 – ejection mitigation). I took my vehicle to the dealership for recall repairs on March 12, 2026. The dealership does not provide loaner or rental vehicles. Chrysler customer care representatives advised that rental reimbursement would be limited to $60 per day. However, the actual cost of obtaining transportation exceeds this amount. Even a significantly smaller compact vehicle currently costs approximately $69 per day to rent. A comparable vehicle to the Chrysler Pacifica, such as a minivan or similar family-sized vehicle, is substantially more expensive than the reimbursement amount being offered. As a result, a compact vehicle that is significantly smaller and not comparable to the Chrysler Pacifica had to be rented. This vehicle does not meet the same functional needs, comfort level, or standard of transportation normally relied upon. Additionally, the difference between the rental cost and the reimbursement limit must be paid out-of-pocket. This situation creates an unfair financial burden resulting solely from a manufacturer recall that is outside of the consumer’s control. Customer care has been contacted multiple times regarding this matter; however, no resolution or adjustment to the reimbursement limit has been offered. The current policy places additional financial strain on the consumer during the recall repair process. Assistance in reviewing this matter and encouraging a fair resolution would be greatly appreciated.

I called multiple dealers and also Chrysler customer service. But they are not taking care of the recall. Its a safety risk.

The contact owns a 2023 Chrysler Pacifica. The contact received notification of NHTSA campaign number: 25v302000 (air bags); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.