Air Bag Problems of Chrysler Pacifica - part 1

The contact owns a 2026 Chrysler Pacifica. The contact received notification of NHTSA campaign number: 26v189000 (air bags). The vehicle was taken to the dealer, and the contact was informed that the parts were ordered. The contact stated that parts were ordered two months ago, and the parts had not yet been delivered. The manufacturer was made aware of the issue, and a case was filed. The contact had not experienced a failure.

The contact owns a 2022 Chrysler Pacifica. The contact received notification of NHTSA campaign number: 26v189000 (air bags). The local dealer was contacted and confirmed that parts were on back order. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.

See all problems of the 2022 Chrysler Pacifica 🔎.

I am reporting a recall repair failure/delay involving my 2024 Chrysler Pacifica, VIN [xxx]. We received fca’s recall letter for important safety recall — side curtain airbags, fca recall 06d, NHTSA recall 26v-189. We scheduled a recall appointment with pedder Chrysler Dodge ram Jeep of poway, 13811 poway rd, poway, CA 92064, for xxx at 7:45 am specifically because of this airbag safety recall. When we arrived, the dealer first said there was no recall, then later realized there had been a VIN-related mistake. They kept the vehicle. At 10:44 am, the dealer texted that the vehicle was ready for pickup, but did not clearly disclose that the airbag recall remained unrepaired. Only after we called and asked for clarification did they say the airbag recall was not completed because the required airbag parts were unavailable. The repair invoice, ro #xxx, shows the airbag recall as “parts on order. ” after pickup, NHTSA still showed 1 unrepaired recall for this VIN, status “recall incomplete. ” the dealer refused to provide a written explanation documenting the VIN mistake, incomplete airbag recall, or ready-for-pickup communication. I am requesting NHTSA review this recall remedy failure/delay and the dealer’s handling of this safety recall appointment. This keeps the key evidence: the recall letter, invoice, and NHTSA active recall record. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2024 Chrysler Pacifica 🔎.

For a few weeks prior our windshield wipers would start and were unable to be switched off. Then would just randomly stop. Then we got completely stopped on a major road during rush-hour with my whole family in the car. The car moved itself to park at a stop light. When we were stopped, everything in the car was going haywire. Fcw unavail, abs unavail, check engine light, wipers going, couldn't use turn signals or hazard lights. I turned the car on/off multiple times to get it to work. We were stuck in the middle of a busy road above a highway with cars exiting during rush hour. Cars moving fast around me with my whole family in the car. Could have caused major accident. Chrysler dealer could not help right away. Took to own mechanic. Recreated issue, replaced aux battery (which should not have all safety features tied to it), and re-flashed 3 modules that were ruined from this. Thought this was fixed but next time out, same things started happening, but now says to service airbags as well. I will not have my family in the car with an airbag malfunction. Now saying 2-4 thousand to fix, more modules fried and only the beginning. Car has only been inspected by dealer to pull codes, then mechanic. Like I said the windshield wipers were going and couldn't be controlled but no other warning lights. This did not indicate a battery failure and every safety feature to be turned off. This is not designed/wired correctly and I need Chrysler to take action on this situation. My whole family could have been seriously injured and any other Chrysler with this design needs to be fixed or taken off the road.

See all problems of the 2019 Chrysler Pacifica 🔎.

My local dealer, dan deery motors, waterloo, iowa, said these airbag repairs are on a waiting list which is now over a year out! which means I'll be driving with faulty airbags for at least a year! this is simply not acceptable! is it?.

See all problems of the 2025 Chrysler Pacifica 🔎.

My Chrysler Pacifica is currently held at glenn Chevrolet in eminence, ky, for a mandatory side-curtain airbag safety recall. The repair will take at least 4 days or more, and the dealer has zero loaner vehicles. Chrysler corporate refuses to authorize a rental vehicle that safely and legally fits my family of six, capping reimbursement at $50/day. This amount only covers a 5-passenger economy car. Chrysler is creating an unreasonable barrier to a safety recall remedy by forcing me to choose between driving a defective, dangerous vehicle or illegally driving a rental car without enough seatbelts for my children. Frontline call center staff have repeatedly disconnected my calls when I have tried to resolve this size restriction.

See all problems of the 2023 Chrysler Pacifica 🔎.

Manufacturer and dealer failed to remediate safety recall after seven weeks under the pretense that the dealer is not authorized to order more than 2 parts every 7 days. But I am not aware of a federal, state, nor county regulation establishing such restriction. The restriction thus seems to be self-imposed and therefore under the control of the manufacturer.

The contact owns a 2023 Chrysler Pacifica. The contact received a recall notification, NHTSA campaign number: 26v189000 (air bags) however the parts were unavailable. The dealer was contacted, the contact was informed that the parts were unavailable. The manufacturer was not contacted. The contact had not experienced any failure regarding the unrepaired recall.

I am writing to formally express my concern and frustration regarding the unresolved recall on my vehicle. It has now been over a year since the recall was issued, and my point of purchase dealer still has not received the necessary parts to complete the repair. This extended delay has moved beyond inconvenience and has become a genuine safety issue. I rely on my vehicle daily, and continuing to drive it under an open recall, especially one involving safety components is unacceptable. I have been patient for more than a year, but the lack of progress and communication has left me with serious concerns. I expect prompt attention to this matter and a concrete plan to resolve the recall as soon as possible.

Recall has been open for over 30 days with no remedy. Please escalate.

The contact owned a 2018 Chrysler Pacifica. The contact stated that while attempting to park the vehicle in a parking lot, the brake pedal was depressed; however, the accelerator was inadvertently depressed, causing the vehicle to unintendedly accelerate. There was no warning light illuminated. The vehicle accelerated and crashed into the wall. After the vehicle crashed into the wall, there was an abnormal sound of air coming from the vehicle. The contact stated that the sound was not coming from the radiator. Additionally, none of the air bags inside the vehicle had deployed during the crash. The contact and a passenger inside the vehicle sustained bruises in the crash from the seat belts. Medical attention was sought following the crash. A police report was filed. The vehicle was towed from the scene and deemed a total loss by the insurance provider. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.

See all problems of the 2018 Chrysler Pacifica 🔎.

Driver side airbags failed to deploy during total loss head on collision.

See all problems of the 2020 Chrysler Pacifica 🔎.

Driver side air bags did not deploy resulting in injury.

There is a safety recall on my Chrysler Pacifica van mopar , Chrysler and rairdons auto dealership will not repair this for me.

The contact owns a 2023 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, several other unknown warning lights were intermittently illuminated. The contact stated that the hybrid system was inoperable and failed to function properly, and the charging system failed to fully charge the vehicle. The contact received notification of NHTSA campaign number: 25v302000 (air bags). The vehicle was taken to the dealer, where it was diagnosed with several electrical failures. The side curtain air bags failed to operate as needed, and the contact was informed that the side curtain air bags needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 51,416.

The contact owns a 2023 Chrysler Pacifica. The contact received a second notification for NHTSA campaign number: 25v302000 (air bags) that the part for the recall repair was available, and to contact the dealer to schedule an appointment; however, after contacting the dealer, the contact was informed that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2023 Chrysler Pacifica. The contact received notification of NHTSA campaign number: 26v189000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a the contact received notification of NHTSA campaign number: 26v189000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted; however the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.  .

I own a 2024 Chrysler Pacifica with open safety recall fca 06d / NHTSA 26v-189 for side curtain airbags/ejection mitigation. I contacted the dealer approximately two months ago to schedule the free recall repair. The dealer advised there is a parts delay and the repair is still approximately two more months out. I checked for earlier repair options and was told no dealer can complete it sooner due to parts availability. This is a family vehicle used to transport children, and the recall involves side curtain airbags that may not retain sufficient pressure during deployment, increasing risk of injury or ejection. I am requesting NHTSA review because the manufacturer appears unable to provide the safety recall remedy in a timely manner. I am also seeking guidance on whether the vehicle is safe to continue driving and whether alternate transportation should be provided while waiting.

The contact owns a 2023 Chrysler Pacifica. The contact received notification of NHTSA campaign number: 26v189000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and stated that parts are limited and that there were 20 other vehicles awaiting parts availability. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

I was in a motor vehicle accident when my passenger side vehicle got t-boned on 3/22/26. My 2018 Chrysler Pacifica limited airbags failed to deploy and the driver and passenger sustained whiplash injuries.

I would like to submit a formal complaint regarding the inadequate rental reimbursement being provided while a 2022 Chrysler Pacifica is undergoing recall repairs (recall no. 226 – ejection mitigation). I took my vehicle to the dealership for recall repairs on March 12, 2026. The dealership does not provide loaner or rental vehicles. Chrysler customer care representatives advised that rental reimbursement would be limited to $60 per day. However, the actual cost of obtaining transportation exceeds this amount. Even a significantly smaller compact vehicle currently costs approximately $69 per day to rent. A comparable vehicle to the Chrysler Pacifica, such as a minivan or similar family-sized vehicle, is substantially more expensive than the reimbursement amount being offered. As a result, a compact vehicle that is significantly smaller and not comparable to the Chrysler Pacifica had to be rented. This vehicle does not meet the same functional needs, comfort level, or standard of transportation normally relied upon. Additionally, the difference between the rental cost and the reimbursement limit must be paid out-of-pocket. This situation creates an unfair financial burden resulting solely from a manufacturer recall that is outside of the consumer’s control. Customer care has been contacted multiple times regarding this matter; however, no resolution or adjustment to the reimbursement limit has been offered. The current policy places additional financial strain on the consumer during the recall repair process. Assistance in reviewing this matter and encouraging a fair resolution would be greatly appreciated.

I called multiple dealers and also Chrysler customer service. But they are not taking care of the recall. Its a safety risk.

The contact owns a 2023 Chrysler Pacifica. The contact received notification of NHTSA campaign number: 25v302000 (air bags); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2023 Chrysler Pacifica. The contact received notification of NHTSA campaign number: 25v302000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that upon starting the vehicle, the air bag warning light illuminated, and the warning light illuminated several times intermittently while driving. The dealer was contacted to schedule an appointment, and the contact was informed that the vehicle would be added to the waiting list because only one part could be ordered per week. Upon following up with the dealer months later, the contact was informed that the part was available, but the earliest availability for the recall repair was within a month. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.

I scheduled an appointment with united Chrysler Jeep Dodge (111 85th st brooklyn, NY 11220) for 2/2/26 and was told at scheduling the recall 06c/NHTSA 25v-302 and an oil change could be completed same day. This dealership charges a $150 per day storage fee for any vehicle that stays at the dealership and I wanted to avoid this fee and pick up the vehicle on the same day the service was completed. On arrival to the dealership, I was informed the part was not in stock and would need to be ordered. The part would be unavailable until 2/4 or 2/5. I asked why the part was not ordered on scheduling and I was told this was against policy. I asked to schedule the next appointment and I was told I could not until the part arrived. The manager then said all this information was in the letter I received and it is not the schedulers job to tell the customer if the repair can be completed upon scheduling. I left the car there to have the oil change. I was then called by the manager and told they will not touch the car and we can find another dealership. I confirmed they are refusing to do the recall repair as issued by fca us and they confirmed yes. The next closest dealership is in the next state.

My Chrysler has been at the dealership for a week without getting fixed since Chrysler's diagnosticians will not communicate with the dealership.

The contact owns a 2023 Chrysler Pacifica. The contact received notifications of NHTSA campaign number: 24v436000 (back over prevention) and 25v302000 (air bags); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Another driver failed to yield to traffic and drove right into the side door, gas tank and rear wheel at about 35 mph. Not a single airbag was deployed within my 2021 Chrysler Pacifica. I did sustain injury.

See all problems of the 2021 Chrysler Pacifica 🔎.

The contact owns a 2022 Chrysler Pacifica. The contact received notification of NHTSA campaign number: 25v302000 (air bags). The dealer was contacted and confirmed that parts were limited, with only one kit provided per week, and that a waiting list was in place. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2023 Chrysler Pacifica. The contact stated that the hybrid battery became inoperable. The contact stated that the vehicle stalled and failed to exceed 30 mph. Several unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the hybrid battery had failed and needed to be replaced. The contact was informed that it would take months to obtain the replacement battery. The battery was later replaced, and the vehicle was repaired. In addition, the contact received notification of NHTSA campaign number: 25v302000 (air bags); however, the parts to complete the recall repair were not yet available. The vehicle was taken back to the dealer, where it was not diagnosed or repaired. The dealer confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure related to the recall. The failure mileage was not available.

I was notified of the recall back in early December, but I have been unable to get the recall repairs taken care of as the dealer says the parts are unavailable. I have ongoing concerns for my family's safety.

The contact owned a 2017 Chrysler Pacifica. The contact stated that while the contact's husband was driving at an undisclosed speed, the contact's vehicle was involved in a crash. The contact stated that a nearby vehicle drove in front of the contact's vehicle and then suddenly applied the brakes. In addition, the contact vehicle rear-ended another vehicle. The contact stated that the rear passenger seat belt did not restrain. The contact stated that the waist strap did not restrain. The contact's son, who was seated in the rear passenger seat, was thrown forward. The contact's son did not receive medical attention; however sustained injuries to his neck, back, and right and left shoulders. In addition, the contact's son sustained severe pain in his lap area. The contact, who was seated in the front passenger's seat, later went to the local medical center. The contact sustained severe pain and bruises to both legs from the air bag deployment. The contact stated that the ongoing pain was so severe. The vehicle was taken to a local tow yard. The vehicle was condemned as a total loss. A police report was filed. In addition, the contact referenced an unknown seat belt recall that was initiated a while ago. The dealer was contacted; however, the contact was informed at that time that the contact's VIN was not associated with the unknown recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 165,000.

See all problems of the 2017 Chrysler Pacifica 🔎.

This van has had a transmission failure that lead to it stopping while driving 60mph down a freeway, several check engine light issues that were erroneous or needed software updates and now has an open recall for side airbags that may fail and allow a child to go thru a window during g a crash. This is a hazard we do not want to risk with our children.

The vehicle was sold with a “minor accident” reported, but the condition suggests the damage may have been more significant. After purchase, I discovered the rear seatbelt did not work and required interior panels to be removed and replaced. A non-working seatbelt points to possible prior impact or structural damage affecting the restraint system. The vehicle also has an active safety recall for the side curtain airbags. The combination of a recall and a failed seatbelt raises concern that the vehicle may have been in a more severe collision than reported or repaired incorrectly. A failed seatbelt is a major safety hazard and should not be present at sale. The defect was confirmed by the dealer’s service department, and the vehicle has been in their possession since November 10, 2025. No warning lights appeared; the issue was found only when trying to use the seatbelt.