Defroster/defogger/hvac System Problems of Chrysler Pacifica

The contact owns a 2018 Chrysler Pacifica. The contact stated while driving the vehicle at and undisclosed speed his heater is would not work, until the vehicle is fully moving and running. The contact stated he could hear a clicking nosie coming from the engine bay and as well a decompression noise coming from inside the cabin. The contact stated that there was a check engine light illuminated. The vehicle taken to a dealer were it was diagnosed to need a new electric heater. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 134,350.

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The contact owns a 2022 Chrysler Pacifica. The contact stated that while driving into California through a storm with the temperature at 39 degrees, in heavy rain and wind, the defrost button was pressed, and the windows immediately fogged up. The contact cleared the windshield with a cloth while attempting to navigate through traffic. The contact became aware that the defogger had caused the failure. The local dealer was contacted, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but the contact was unable to speak with a representative. The failure mileage was 30,000.

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