Door Problems of Chrysler Pacifica

The contact owns a 2017 Chrysler Pacifica. The contact stated that while children were exiting the passenger’s side of the vehicle, the passenger’s side sliding door came off track. The sliding door collapsed and was hanging. There were no warning lights illuminated. There were no reported injuries. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 130,000.

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Tl the contact owns a 2017 Chrysler Pacifica. The contact stated that the driver's side sliding door operated independently. Doan Dodge Chrysler Jeep ram fiat (4477 ridge rd w, rochester, NY) was contacted and confirmed the failure on the vehicle; however, no remedy was offered because the dealer needed to contact the manufacturer. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was approximately 12,000.

Tl the contact owns a 2018 Chrysler Pacifica. When the vehicle was purchased, it was modified with a side entry ramp; however, the automatic sliding door and ramp malfunctioned several times and failed to open. During the recent failure, the door failed to open and fell off. The door fell off twice and was damaged. Mobilityworks 2(727 st johns bluff rd s, jacksonville, FL 32246) stated that the contact was responsible for the damage and wanted to charge the contact for the repairs. The manufacturer of the sliding door (braun ability) checked with their chain of command and informed the contact that they would not cover the repairs. The vehicle was also taken to jacksonville Chrysler Dodge Jeep ram arlington (11101 nurseryfields dr, jacksonville, FL 32256, (904) 493-0000) and they reprogrammed the vehicle software. The failure mileage was 9,747.

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The contact owns a 2017 Chrysler Pacifica. While the passenger was entering through the passenger side sliding door, the driver started the engine and the sliding door immediately reversed to close, trapping the passenger's leg against the door panel. The door would not reverse direction after making contact with the passenger's leg. There were no injuries. The cause of the failure was not determined. The manufacturer and local dealer were not notified. The failure mileage was 1,598.

2005 Chrysler Pacifica has sharp edges causing consumer to have bruises on leg when exiting vehicle. The vehicle was a rental. The lower inner edge of the driver's door had an extremely sharp edge. He edge cut the consumer leg on two occasions as he exited the vehicle.

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