Hatchback/liftgate Problems of Chrysler Pacifica

The contact owns a 2021 Chrysler Pacifica hybrid. The contact stated that the hatchback door would not close and lock securely. The contact stated that he attempted to close the hatchback door by using the key fob, by depressing the hatchback control panel inside the vehicle and the button on the hatchback door but it failed to close and latch securely. There were no warning lights illuminated. The contact stated that he manually pushed the hatchback with the assistance of his wife, but the door would not lock. The contact stated that they were able to close the hatchback door using duct tape. The vehicle was taken to the dealer for diagnostic testing however, the dealer advised the contact that they could not duplicate the failure. The contact notified goeckner bros inc (600 e fayette Ave, effingham, IL 62401) who sold him the vehicle and the dealer advised the contact to take the vehicle in for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 2,970.

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2017 Chrysler Pacifica. Consumer writes in regards to violent jerking when turning corners. The consumer stated the dealer was advised and the failure could not be duplicated.

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At about 6:00 pm on Wednesday, may 31, 2006, our 2005 Chrysler Pacifica was parked in our driveway. It had been driven to and from my work place (about 44 miles round trip) that day, without any problems. Weather was about 72 degrees with sun and low humidity. The car's two front windows and the sunroof were open to let in air. While we were in the house, we heard a noise. Upon investigation, we found that the glass portion of the Pacifica's rear liftgate had a hole about the size of a soccer ball in it and that the surrounding glass had shattered, but had not yet fallen off the vehicle. There was no one around the vehicle and there was no golf ball, baseball bat, etc on or in the vehicle which would have indicated how the glass had broken. The dealer will be contacted as to repair of the liftgate window. Pictures were taken of the damage.

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