Steering Problems of Chrysler Pacifica - part 2

The steering sticks normally when slightly turned especially going highway speeds around bends. You have to “yank” the wheel from it being stuck and risk over steering off the road or into other lane. Huge safety risk.

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I am experiencing an issue with the steering in my vehicle, in which the steering wheel shutters and rattles/shakes when making turns. This happens mostly when turning left at slow speeds, but also sometimes when turning right. The shuttering and shaking typically happens around the 11 and 1 o'clock position. This issue is very worrisome, as I am afraid that the power steering will completely fail one day, leading to a crash. I am also having an issue in which the start/stop system shuts down in the middle of driving the vehicle around town. More than half of the time that I drive it, the start/stop system stops working, and a warning light appears. I have had a few times in which the engine will turn off completely at a stop light, which is very worrisome. The dealer has diagnosed the steering issue as needing a new steering rack, at the cost of $5000. Reading online, I am finding many other Pacifica owners who have these exact same issues. I believe that they are caused by manufacture defect, and a recall needs to be issued. I believe the problems with my vehicle are related to NHTSA campaign number: pe25009.

The steering wheel has a catch when turning from the right back to center. It feels like the power steering is cutting out and then kicks back in when turning. It is possible to leave the steering wheel turned and when you take your hands off the wheel it will stay in that position. You have to hold the wheel with both hands when turning due to the jerky turning experience. No mechanic dealer or insurance reps have looked at the vehicle. There have been no warnings, lights or messages notifying a problem.

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The steering wheel of my 2018 Chrysler Pacifica sticks when I turn to the left (around 10-11 o'clock) and to the right (around 1-2 o'clock). Going about 40 miles per hour I can take my hands off the wheel and the steering will continue to stay locked in that position until I push it out of that locked position. I still own this vehicle as it is our family vehicle. If you are a driver that allows the steering wheel to turn itself back straight and not realize that it sticks, this could cause an accident. Even forcefully turning back causes an over correction and it is getting worse. Have not gotten it inspected yet. This issue just started within the last 2 weeks, August/September 2026. There are no warning lights. Main battery has no corrosion. Vehicle has 96,966 miles on it. Seems related to -- NHTSA campaign number: pe25009.

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Intermittent loss of power steering when on the highway going around curve to another highway. Steering while locks while turning right and does not naturally turn back left. Making it difficult to correct. Also noticed at low speed steering wheel becomes heavy and hard to turn.

Steering sticks when turning at a lower speed which causes me to have to over steer in the opposite direction and have to steer back fast when it frees up so I do not swerve. This happens frequently.

Another incidence of a 2018 Chrysler Pacifica with "sticky" or intermittent loss of power steering while driving. This is not chronic at this point in time but is a problem that can catch one out if not paying attention. I ran my VIN # and it shows no outstanding unfixed recalls but obviously this is a recurring safety problem that needs to be addressed. Recall v53 / NHTSA 19v-348 are the numbers that pop up from numerous complaints describing this very same issue.

Power steering sticks at highway speed around curves. This problem is worsening and is dangerous. The car has been inspected with repair estimates around $5,000.

The wheel suddenly became difficult to turn while driving due to a loss of power steering, but it soon regained normal function. However, not many trips after that, the power steering completely failed. It has not regained function.

While driving my 2018 Chrysler Pacifica fwd with approximately 86,000 miles, I have noticed abnormal steering behavior when going around gradual curves. The steering does not feel smooth and natural through the turn, and I feel like I have to pull/force the steering wheel to continue through the curve. The steering can feel like it is sticking or resisting rather than smoothly following the turn. This is concerning because it affects the vehicle’s steering response while driving. I brought the vehicle to a mechanic, who inspected it and diagnosed a problem with the steering rack assembly. I was quoted approximately $3,400 to replace the steering rack assembly. I am reporting this because I understand NHTSA is investigating steering problems involving 2017–2018 Chrysler Pacifica vehicles, including reports of steering sticking during gradual turns. The steering wheel does not simply pull to one side; rather, it feels as though the steering itself is resisting or sticking while I am making the turn.

Nhtsa campaign number: pe25009 the steering now appears to stick while going into and out of corners on the highway. The problem gets worse as speed increases.

The steering is sticky at highway speeds. While making slight curves, the steering feels momentarily unresponsive and then suddenly catches up to create a high potential for loss of control.

I was driving my Pacifica with my special needs children to thier therapy appointments. The power steering light came on all of a sudden going down the highway at 50-55mph. Steering became extremely difficult. I was barely able to take the the turn to pull into the parking lot. This is even more dangerous as their is a drop-off on the other side if I had not managed to turn aggressively enough. It scared both of my children and myself. The dealership wanted $206 diagnostic fee which we cannot afford. The light will go off and we regain steering once it has been off for a few minutes then light kicks on and we lose steering again.

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Driving down the road at medium speeds, steering seems to bind or catch at about "1-3pm" when turning to the right - had two near misses and several others that would have been if I had not been on alert. This issue developed in the last 200 miles. Current mileage is 99,995.

Driving at speeds above 50 mph the steering wheel sticks or catches when I’m trying to turn. If you check subreddits and other places online, this is a very well known issue that needs to be addressed. It could be very dangerous if you couldn’t correct it while in a curve. I’m surprised this isn’t a recall already being that it happens at high speeds and deal with the steering rack.

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at various speeds and steering left or right, the steering wheelbecame difficult to turn. The contact associated the failure with NHTSA investigation: pe25009 (steering). The failure mileage was approximately 85,000.

Intermittent loss of power steering, giving the sensation of "sticking" when the wheel is turned about 30 degrees clockwise. Generally happens at highway speeds, but can happen at lower speeds too. Steering feels locked me momentarily, needing extra force to either continue the turn past 30 degrees or to bring it back to center.

The car has developed an unsmooth turning sensation that I noticed at highway speeds causing over / understeering curve turning. It is gradually becoming worse over the last few months, but it is not a daily driven vehicle, maybe once a week or so.

Nhtsa action number pe25009 steering wheel exhibits a sticking sensation during gradual turns near the 11 o'clock or 1 o'clock position.

I have been had intermittent loss of power steering during gradual turns and then suddenly it returns. Very dangerous situation!!.

Over the last couple of months, while driving around curves, the steering wheel sticks in the 1 or 11 o'clock position. It will not recenter on its own. It is unnerving and dangerous, potentially causing an accident. All suspension components have been inspected and found to be in proper working order. The steering rack seems to be the culprit. No warning lamps, the vehicle seems to be operating normally otherwise.

Steering wheel got hard while I was driving home. Warning light came on. I pulled off of highway and got on access road to drive home. It was hard to turn steering wheel. The next day I took it to dealership and they said my van was not covered under recall but yet there is a recall on this problem. Not sure why my van is not covered thru this recall. I would like to know why if yall can respond to this.

At speeds between 20-80mph, the steering wheel sticks while turning to the right. I have to force it to come back to center after the turn. It does not do this all the time but has become more frequent lately. As yet, it does not do this while turning to the left.

When driving at higher speeds, around 50 mph +, the steering wheel gets stuck into position. You have to over correct it out of the stuck position to stay in the lane. When in a turn, it get stuck around 1 or 11 o'clock and you have to pull hard to the left or right to get it out of the stuck position, which makes you drift into the wrong lane in the stuck position, then swerve towards the wrong lane to fix it. It seems to be getting worse over time. When driving at low speeds, 5mp +, when in a turn, the whole steering wheel column shudders when going back to the straight position. It happens when turning into driveways and parking lots, and can be very startling. The vehicle has been taken to Chrysler service centers multiple times but they always say they can't recreate the problems.

I have a 2017 Chrysler Pacifica that I recently purchased a couple months ago. I've noticed now that while I'm driving and steering in a slight curve or turn the steering wheel almost gets stuck and locked up and I have to use extra force to correct it. There isn't any recalls on this yet but I have researched it and it's apparently a known problem with these minivans.

While driving the vehicle, the steering wheel is sticking between the 11 o’clock and 1 o’clock position.

Recently, in the last 2 weeks since the writing of this post, I've noticed a sensation when doing a gradual turn anywhere between 20-60 mph, and the steering wheel is at the 11 or 1 o clock position, the vehicle "sticks". I then have to put force on the steering wheel to get it back to center and straighten out the driving path. This puts me and other drivers on the road in danger because it's extremely easy to oversteer and swerve off the road or into another driver, injuring or killing passengers. Although I have not taken this to a dealer yet, there are numerous articles online clearly stating this is a very dangerous issue-specifically with my 2017 model year. I see no warning lights that accompany this behavior. And that makes it all the more dangerous. Without any awareness of the issue, it's a lot more probable to experience the behavior and cause an accident.

My 2017 Chrysler Pacifica (VIN 2c4rc1bg5hr540556, approximately 99,880 miles) intermittently loses electric power steering assist while driving. The service power steering warning illuminates and steering effort increases substantially. Assist returns on its own without restarting the vehicle. Failures correlate with extended driving and heat. I scanned the electric power steering module directly. It reports dtc c2217 (electric power steering module internal) and c2210 (ecu over-temperature), both stored and currently present. Live data captured at idle in park shows 7. 98 nm of driver steering input with 0. 00 nm of assist torque and 0 amps of system current draw, confirming assist was fully inactive. Battery voltage was steady at 14. 1 to 14. 2 volts throughout, ruling out a supply or ground fault. The module also reports an implausible internal temperature reading while drawing no current, indicating an internal electronics fault rather than a genuine thermal event. This is a non-hybrid, front-wheel-drive vehicle. Intermittent loss of steering assist at speed presents a crash risk. I am aware of investigation pe25009 covering the eps system on 2017-2018 Pacifica vehicles.

Periodically, the steering wheel will stick between the 11 o'clock and 1 o'clock position. The vehicle will not track back to center/driving straight and you have to overcome the sticking of the steering wheel. This is very dangerous!.

Having the same issues as earlier models of Chrysler vans with the steering rack tension when going around curves. It’s been doing this for a couple of months now.

Steering binds when turning right exiting to a highway off ramp.

See all problems of the 2023 Chrysler Pacifica 🔎.

Steering wheel locked.

The vehicle exhibits an intermittent, completely silent sticking and binding sensation in the steering wheel during gradual turns at highway speeds (occurring across all speeds between 20–80 mph). The binding defect triggers during both left and right-hand gradual turns, requiring the driver to apply sudden, manual physical force to break past a resistance "notch" point, which is followed by a sudden return of power steering assistance. The vehicle's electrical system has been thoroughly diagnosed and isolated: a brand-new auxiliary and main battery were installed, and secondary 12v accessories were completely disconnected, verifying the charging system maintains a perfect, steady 14. 1 to 14. 2 volts under load while the steering binding continues to occur. This rules out standard battery/alternator low-voltage failure. The vehicle was brought to a certified Chrysler dealership where a technician test-drove the minivan and explicitly witnessed, verified, and confirmed the bi-directional steering binding failure in real-time. Despite the physical failure being witnessed, the vehicle's computer is not throwing any active dashboard warning lights or standard diagnostic trouble codes (dtcs). This vehicle matches the exact model year, mileage bracket, and dangerous high-speed sticking characteristics currently under active federal investigation by the odi under NHTSA action number pe25009.

The power steering is intermittently losing power during turns. This just started to occur within the past week so it has not yet been taken to a shop. Yes it is available for inspection. Safety was put at risk due to it being a family car with children. A quick response was necessary to prevent oversteer during correction. Apparently this is a known issue on earlier models and seems to be continuing. No warnings.

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The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at 60 mph, the steering wheel would stick when turned approximately to the one o'clock position, requiring to be jerked to operate as intended. The contact stated that when the failure occurred, the auto start-stop warning light illuminated, and the check engine warning light would intermittently flash on and off. The dealer and the manufacturer were not made aware of the failure. No further information was available. The failure mileage was approximately 123,630.