Front Seat Heater/cooler Problems of Chrysler Town & Country - part 2

The passenger side heated seat burned through the cushion.

See all problems of the 1999 Chrysler Town & Country 🔎.

The passenger side heated seat malfunctioned and burned a through the leather interior.

See all problems of the 2000 Chrysler Town & Country 🔎.

Last year while I was driving the driver's seat went on fire. It burned a small hole in the seat and caused a severe blister on my leg before I switched it off. The dealer said it would be over $1100 to fix it. I today read all the reports on line about this problem, so I am now reporting it. I do not understand why something as dangerous as this is not the subject of a recall.

Van purchased new in 7/99. Now has 30,000 miles on it and final payment is next month. In Dec. 02, drivers side heating element went out. In Feb. 03, passenger side went out. Noticed a small burn hole in seat, took it to dealer, they would order new elements, but we'd have to live with the hole. Feb 24, dropped son off at school, driving to work, kept smelling something. Looked over and smoke was coming out of the hole in the passenger seat. Pulled over, put it out with snow. Got to work, called the dealer, they told me to bring it in the next day!! when leaving work, seat motor kept running. Took it to the dealer immediately, asked them to pull the fuse so there would be no power to the seats. They said there was no way it disconnect the seats. When husband got home, he reached under the drivers seat and pulled the fuse. Took it in the next morning, said they would check it and order new element. One hour later they called and said they would have to order new seats for both driver and passenger side. That was 2/25/03. Today is 6/19/03, still not fixed. Dealer says they have passenger side seat but not the drivers side. It is still at factory. After 2 months of calling, they have said the factory shipped it out 6/17 and should be here in about 2 weeks. I refuse to let them put the passenger side in without the drivers side being fixed because I am afraid it will catch fire also. Chrysler customer assistance is no help what so ever. They refuse to give me the district reps number. The service dept at the dealer is no help, they just keep saying it is ordered. If it wasn't for the parts manager, we'd probably never get the seat at all. From the looks of the number of complaints on this site, these seats should have been recalled. This is only one of the problems I have had with this van and definitely will not be purchasing another Chrysler product. They do not stand behind their 5 star rating.

While driving to work, I smelled something burning. I looked over and my passenger side seat was smoking. I turned off my seat heaters and when I stopped the van, I noticed there was three holes in the front part of the seat. The heat coil had burned through.

The driver and passenger seats overheated.

Driver's seat on our 1999 Chrysler town and country ignited as a result of the seat heater malfunctioning. It burnes a hole through the leather seat and singed my wife's pants.

Front seat heaters become uncomfortably hot. Unable to safely use heaters, afraid of seats catching fire. Local dealer states nothing they can do under warranty even though this is a $36,000+ vehicle with an extended factory warranty.

2000 Chrysler town& country (limited) owed for 2 years 11 months, 57300 miles -I went to my vehicle to run an errand. While sitting in my driveway, I turned on the seat heater to warm it up due to the severe cold. The seat began to smoke and burned through the leather seat. I immediately turned off the seat heater and saw glowing embers around the hole that was created from a high heat source. I turned seat heater back on to confirm the source of the glowing embers. Sparks began to shot out of hole in burnt leather seat. My thoughts are that something in the heater caused the smoke and glowing embers. Although, this car has high mileage, the leather seats are in excellent condition. I would expect that the seat heater would be reasonably durable. This car has the Chrysler basic warranty, but the issue of safety/hazard cannot be denied. If this had been the passengers seat with a child, instead of an adult, the outcome may have been completely different. Also, if I had been driving in heavy traffic on the interstate (my route to work is va interstate 66 and is usually very heavily traveled) I might not have been able to get to the side of the road safely. Note, during this event, no fuses burned out to my knowledge.

Both driver side and passenger side seat heaters get too hot. The driver's side heating element burned through the leather seat. The heater cannot be used safetly. We are concerned about it starting on fire.

Consumer stated that the seat heater is to hot causing the heater to burn a hole into the driver seat causing and distraction to the consumer. Dealer notified. Ts.

The seat heater caught fire.

Seat warmer in driver side seat caught fire and burned hole in seat and damaged womans coat.

Passenger seat became extremely hot and pruduced smoke and burnt through the leather because the seat heater shorted out.

The passenger side seat burned. The spontaneous ignition was caused by the heating element in the seat cushion which burned a hole through the leather seat. No one was occupying the seat at the time of the incident.

Oem seat heater caused fire and burned hole in the leather. Can't seem to get Chrysler interested in this potentially serious issue. Dt.

While driving the vehicle at the 40mph, passenger seat caught on fire; seat heater got a short circuit. Dealer has been notified. Please provide further information. Ts.

Consumer stated the drivers seat heater becomes so hot that it is unusable, it was turned on for awhile, and after 10-15 minutes the vehicle smelled like smoke, and the seat was too hot to sit on and it burned 2 holes in the leather seat.

This is a corrected complaint from odi#759939. We purchesd the van with 38,600 miles. We believed we had a 3,000 mile or 3 month warranty. The driver's side seat heater shorted and caused the seat to catch fire. Not a smolder, a real fire with flame and smoke etc. My 4 children were in the vehicle. Fortunately my wife was standing near the van and was able to put the fire out with snow. We notified scott morris at morris motors and he said he would check into the situation. We have waited patiently and only called every couple of weeks. He kept telling us Chrysler would call us. No-one ever called. Today scott said he will do nothing and should have let the van burn up. No kidding, he said that. We called Chrysler ourselves. They told us they would do nothing and not to call back and that we could not speak with any supervisors. What if the van burned with my children in the vehicle and we couldn't put the fire out? what if the van burns while parked in my garage and causes a huge catastrophe? we need help and no-one is willing to help us. They are, in fact, rude and sarcastic. All we are asking is for a new seat that is working properly and safely. That is all we want. Please help. Thank you. Nlm.

Driver side seat heater shorted and caught the driver's seat on fire. Our children were in the van. Fortunately my wife was present, standing outside the van and used snow to put out the fire. Not just a smolder. . . A very real fire with flame and smoke. The dealer told us he was checking on the situation and Chrysler would call us. No-one ever called. The dealer finally, after 3 months told us no-one was going to even check into the problem he told us to let the vehicle burn up next time. We called the manufacturer. They also said they would not do anything at all and not to call again. All we want is a new seat that is not a hazard to catching my van on fire. We were lucky this time. What if my children were injured or killed? what if the van catches fire in my garage? we need help. Nlm.

See all problems of the 1998 Chrysler Town & Country 🔎.

Wiring in driver's side seat heat malfunctioned. Overheated on left side when switched on. Service dept at dealer disconnected, stating that it was getting so hot that it was a hazard. So hot it could melt wiring. Possible fire hazard. Replacement and repair estimated at $1500!!.

Seat warmer heating element caused seat on t passenger's side to catch on fire. This happened while driving the van. Driver was able to put out the fire. No one was seating in the seat at the time. Dealer has been called about the problem. Please provide any further information.

The electrical heating of the leather covered seats was being used due to cold winter climate. The passenger was dropped off but the seat heating was left in the on position. While driving down the road, a burning odor was noticed, then sparks and the leather cover and padding ignited. While stopping the vehicle to extinguish the flames, a hole the size of a quarter was burned into the seat back. The burn hole exists in the middle of the seat back in the threaded seam. Smoke damage exists on the upper portion of the seat back. The heated seat has stopped working.

Both the driver and passenger seat warmers are extremely hot, the driver side seat warmer apparently shorted out or burned the seat as there was a bad smell as if something was burning within 5 minutes after starting the van, then the seat warmer did not work and when I got home and inspected the seat a small 4cm hole was burned through the leather with apparent blackened seat material beneath.

Driver began to smell smoke while traveling with seat heater on. Driver's legs began to burn from the seat, and turned the seat heater off. Manufacturer was contacted.

The driver's heated seat malfunctioned, and burned through the leather seat.

The seat heater was to hot, which caused the heater to burn a hole into the driver seat.

The passenger side seat heater had burned a whole in the seat. Scc.

The seat warmer did not perform as designed.

The consumer notice an unusual smell inside the vehicle. Upon further inspection the consumer noticed that the seat warmer was on and a jacket was in the seat. When the consumer removed the jacket from seat she saw burn holes in the seat and jacket.

Electric seat warmer burned passenger's seat. Please provide any additional information. Ph.

The passenger front seat caught on fire. The owner presumed that the wiring in the seat was defected. The vehicle is equipped with heated seats. Please provide any additional information.

Seat with the seat heater is too close to the steering wheel.

The passenger seat heater failed.

Seat heater on the driver and passenger's seats became too hot and scorched seat. Mjs.