Hatchback/liftgate Lock Problems of Chrysler Town & Country

Chrysler Town & Country owners have reported 12 problems related to hatchback/liftgate lock (under the latches/locks/linkage category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Chrysler Town & Country based on all problems reported for the Town & Country.

1 Hatchback/liftgate Lock problem of the 2005 Chrysler Town & Country

Failure Date: 07/30/2007

I was involved in a minor accident where I was hit from behind by another minivan. Upon impact, the rear door (the automatic rear hatchdoor) of my 2005 Chrysler town and country minivan popped open.

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2 Hatchback/liftgate Lock problem of the 2002 Chrysler Town & Country

Failure Date: 07/19/2007

While the vehicle is in motion, the rear hatch opens. The car is equipped with a power liftgate. This occurred twice during one trip today. Once with the door closed via the power mechanism, and again after closing the door manually. It had previously occurred once before, about 2 years previous.

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3 Hatchback/liftgate Lock problem of the 2003 Chrysler Town & Country

Failure Date: 01/20/2007

Power liftgate failure. Unit will open with switch or key fob, unit will not close. Attempt to close manually and will not pull down. Pushed up and then liftgate released without notice. Personal injury or death could have resulted. Temperature outside was approx 35 to 40 degrees. Attempted several time over past few days with problem persisting. Dealer states that it is not under warranty and no recall exists.

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4 Hatchback/liftgate Lock problem of the 2001 Chrysler Town & Country

Failure Date: 04/03/2006

: the contact stated the power lift gate does not always latch. The dealership adjusted the lift gate, but the problem persists. There is a NHTSA recall, # 05v134000, regarding the lift gate lock. The vehicle has the same problems as indicated in the recall; however, it is not included in the recall due to the VIN.

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5 Hatchback/liftgate Lock problem of the 2002 Chrysler Town & Country

Failure Date: 01/01/2006

Rear hatch latch, subject of a previous safety recall is failing. When the open button is pushed, the latch opens part way and remains like that. Dealer wants hundreds of dollars to repair it. I have not authorized that repair since I believe as a previously defective and recalled part, it should be repaired at no cost to me.

6 Hatchback/liftgate Lock problem of the 2005 Chrysler Town & Country

Failure Date: 03/13/2005

2005 Chrysler town and country liftgate was being closed using automatic closing mechanism. Husband stepped around card and liftgate crashed onto his head at considerable force cracking open his head and requiring 5 staples to his head. He is 6' 5" and 200 lbs, I would hate to see what would have happened if it was my 4 year old whom had been hit. Chrysler touted the safety of the automatic doors upon purchasing the vehicle stating that even a fingertip would cause the doors to retract. I am contacting Chrysler to inform them of this possible defect or at least to warn consumers of the dangers. I will not be using the automatic feature any further.

7 Hatchback/liftgate Lock problem of the 2001 Chrysler Town & Country

Failure Date: 01/02/2005

I have a 2001 town and country min van with power side doors in the rear seat. The driver side door would not open properly (more heavy to open manually). Currently, the rear hatch door broke in that it won't properly open with the key. It made noise and opened partially. Then, it won't fully open or close with motor. Manual manipulation will eventually get gate open/closed.

8 Hatchback/liftgate Lock problem of the 2001 Chrysler Town & Country

Failure Date: 12/19/2004

I have a 2001 town and country minivan with power side doors in the rear seat. Both doors have failed -- they would not open properly (more heavy to open manually) with the power and as a result were very heavy to use manually. (this cost me close to $1,000 to repair; some sort of motor problem). Now the rear hatch door is also broken and will not properly open but jams shut until one waits for the power attempt to stop and then work it manually.

9 Hatchback/liftgate Lock problem of the 1997 Chrysler Town & Country

Failure Date: 04/20/2004

There are 2 pneumatic cylinders that hold the rear hatch door in the open (lifted) position. Recently, the bolt that secures one end of it to the vehicle broke and the door fell and hit me on the shoulders ( it is quite heavy). I was not injured and I bought a new cylinder with the intention of replacing it myself but, instead, took it to the dealership and they repaired it. While I was at the dealership I talked to another town and country owner who told me he had to have both of his cylinders replaced because both of them broke at different times. Are these isolated instances or is it a common safety problem that should be addressed?.

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10 Hatchback/liftgate Lock problem of the 2002 Chrysler Town & Country

Failure Date: 09/30/2003

The automatic rear liftgate fails to open with key phob. The door locking mechanism must be played with by inserting the key in order to get the locks to function. This occurs mostly when temperature is below 45 degrees. The dealership stated that the rear latch needs to be replaced. The consumer was informed that Chrysler had replaced numerous rear latches.

11 Hatchback/liftgate Lock problem of the 2000 Chrysler Town & Country

Failure Date: 01/19/2000

About a week after we picked up the new vehicle the entire rear liftgate handle assembly fell apart inside the door. Consequently it wouldn't open and had to be taken back to the dealership. Chrisler repaired the rear entry mechanism but then the dealership, in its hasty repair, stripped out all of the screws that hold the rear liftgate molding in place so they all fell out. Fearing more damage would be caused by the dealership in another repair I replaced the screws with larger sheet metal screws which look dumb.

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12 Hatchback/liftgate Lock problem of the 2003 Chrysler Town & Country

Rear liftgate hatch opens on its own. There is no indication that liftgate opened when engine is on or off. Dealer has been contacted.


Other Common Latches/locks/linkage related problems of Chrysler Town & Country

Problem Category Number of Problems
Door Latch problems
76
Latches/locks/linkage problems
73
Hatchback/liftgate Lock problems
12
Tailgate Latch problems
5
Doors Lock problems
2
Hood Latch problems
1

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