Steering Rack Problems of Chrysler Town & Country

The contact owns a 2005 Chrysler town and country limited. When driving he hears a hissing sound in the engine compartment. A technician stated that the steering rack was leaking fluid. The vehicle will be repaired at the owners expense. The failure mileage was unknown. The current mileage was 62931. Updated 01/05/10. Updated 01/05/10.

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We purchased a used 2005 Chrysler town and country Mar 2008. During the test drive we noted a whirling sound upon acceleration. We were told that through their 90 day warranty we can have it checked out (the car ws purchased from a Honda dealer) after purchased we took the van to a Chrysler dealer to be inspected, several problems were found including a leak in the steering rack (source of noise). The entire steering rack will need to be replaced at a cost of $840. The part is on back order due to the enormous amount of vans that need this part replaced. We would like you to look into the number of steering racks being replaced as we feel there should be a recall.

The steering rack on my 2006 Chrysler van needed to be replaced, since it was leaking. The van had 39,006 miles on it. I have my oil changed every 3,000 miles. The steering rack was not leaking at the last oil change. Chrysler stated my van was out of warranty and would not cover the cost of the repair which was $570. 00.

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The contact owns a 2005 Chrysler town and country. The contact was experiencing steering failure. The dealer informed him that the vehicle ran out of rack and pinion fluid. The current and failure mileages were 100,000.

Very loud noises while steering slower response time steering. Major fluid loses occurred thereafter. Mechanic examined and said the leak was coming from rack, he said that there were 5,000 on backorder for replacement, I am now waiting on the part for replacement.

Continued steering rack failure on 2004 town and country. Refusal by Chrysler to acknowledge the deficiency and failure of this design. May parents bought the same vehicle at the same time and they are on their 3rd steering rack.

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Purchased 2005 town and country short wheel base in March of 2004. In February 2006, with less than 24,000 miles started hearing clunking noise in left front end and on cold start there was a squealing noise from engine. Took to dealer, identified squealing noise as a leaking rack and pinion gear - said leak was inside since I saw no evidence outside - dealer replaced the rack and pinion under warranty - service writer stated they had similar problems on other t&cs. Clunking noise attributed to worn front sway bar cushion - replaced under warranty. Service writer said they had similar problems, and thought it was maybe a design flaw. Will hold on to the paperwork.

I purchased my vehicle used, with 40,000 miles and it pulled to the right. Then the front end began making noise when going over bumps. The right and left sway arms were replace, and the noise subsided. However, it started soon thereafter, worse than before. The tire/front end store I use produced a tech bulletin from Chrysler stating that the problem was the rack and pinion steering gear box. The problem is so severe that finding a part was very difficult due to dealers either being out of them or holding a few due to the frequency of the problem. It is clear that Chrysler designed a poor component that if it fails, could lead to a loss of steering, and severe accident/death. Total bill was $700.

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I purchased my certified pre-owned vehicle in Jan. 2002 & as early as Nov. 2002 I began reporting a steering noise to my dealer when bringing the car in for the routine checks and oil changes. I was assured the problem was either normal or they could not get the vehicle to do what I was describing. I described on more than one occasion to the service department that when the vehicle was cold & I reversed I had difficulty steering it. The steering would lock up. I of course continued to bring it in and they could not get it to do this. The steering problem changed from difficulty steering when in reverse to difficulty steering in reverse & drive. The problem generally occurs when turning left & has left me in a panic at times when I am turning with all of my might and the van will not respond and come with me. I recently took it to another shop for brakes and oil change and the owner noticed this problem when he went to pull the car into the bay. He called me and alerted me. He thought it might be the struts and said if it was not I would probably be looking at a new steering rack. I even questioned the dealer last year about this and they said I needed to be sure that I kept my steering fluid filled up. My response was if I am losing steering fluid there is another problem that would need to be addressed. I have checked the reservoir and I am not losing power steering fluid. I am now getting scared to drive my vehicle every day, with myself and my two daughter, due to the unpredictability of the steering. I am taking the vehicle to yet another mechanic to see if they can get to the bottom of this. One would think Chrysler would be able to determine the problem of their own vehicles before someone else could. 11/02 noise in front end noted and a whine and a transmission tune-up performed. 12/02 front sway bar replaced. 12/02 hose to power steering replaced, power steering reservoir replaced. Continued to mention on subsequent visits & they could not get it to act up.