general problems of the 2012 Dodge Durango - part 1

Alternator went out and fried the pcm. I know certain vehicles were on the recall for this and mine was not one of them but odd that it happened anyways.

The contact owned a 2012 Dodge Durango. The contact stated that while the vehicle was parked, the contact opened the door and noticed that the interior of the vehicle was completely burned. The vehicle was unoccupied. The contact stated the exterior of the vehicle had no signs of fire. The vehicle was towed to the local tow yard. The vehicle was condemned as a total loss. In addition, the contact stated that prior to the failure, there was an unknown warning light illuminated. The manufacturer was made aware of the failure but provided no assistance. The contact referenced NHTSA campaign number: 15v879000 (electrical system, interior lighting), which had a similar failure description; however the VIN was not associated with the recall. The contact was advised to contact the NHTSA hotline and report the failure. The failure mileage was approximately 186,488.

Has major issues ….

Electric problem.

While driving our 2012 Dodge Durango in town, we noticed the battery warning light come on and a hot smell coming from the vehicle. We were not far from home so we limped it back home to the garage to see what was going on. When we lifted the hood, there was a very overwhelming burning smell, our alternator was literally glowing red hot, and there was smoke pouring out from around it. We quickly put out the fire and disconnected the battery. Afterwards, we had it towed to a repair shop where it was confirmed the alternator failed as well as fried our pcm in the process. We paid for the install of a new alternator and pcm, however, the radio remained failed. Upon researching this scenario, we found there was a recall for this exact issue for the exact span of years and engine type, however, our VIN was somehow not included in this recall. That needs to be changed. The alternator issue could have been extremely dangerous for our family while in the car, as well as others around us due to what could have happened if the card didn’t make it home. We could have been stranded on a busy road way causing accidents while the car was engulfed in flames due to the alternator. Also, had we not immediately popped the hood at home to check the engine, the car could have burned down our home. We request that the NHTSA and fca recall company address this issue and the potential for extending the recall to include other Durango vins.

While picking my son up from religion my vehicle suddenly stalled without warning. Thankfully I was pulling into the church parking lot and was in no real danger. I tried to jump start the vehicle with no success, but did notice the insulation on the jumper cables had started to melt. Towed to mechanic and was told the alternator had failed, in turn fried the battery. He replaced both, but then discovered the pcm was fried as well. Took it to the dealer here and was told faulty alternator again, which was replaced again, only to be told the pcm was fried. Now I'm into this for $3000 and I have no faith in the vehicle, the manufacturer, or the dealerships.

I bought this vehicle second hand and was not warned of any recalls. I started having problems in April of 2023. Windshield wipers would turn on by themself, car would randomly shut off. I brought to several shops and nobody could figure out why it was reading “high voltage”. The car then started having occasional problems shifting. I eventually got on mopar website to be made aware there were 3 recalls and alternator was one of them. I called musson patout Dodge in new iberia, la and made an appointment to fix my car. On the morning of our appointment the car died in the road on the way to Dodge and wouldn’t restart without a jump. I brought it in and over the son of 3 days the fixed all the recalls. On my way to pick it up they called and made me aware it would need a new battery I told them I will go replace it as soon as I get the car. Since I picked up the car the shifting problems have not stopped. I have had a code reading “implausible data from tcm”. I have had a mechanic tell me this recalled alternator going out is what cause this tcm to go out and musson refuses to take it in and even diagnose it without over $170 that I don’t have to spend anymore. This is consequential damage that Dodge should be held liable for and they are giving me the most difficult time, it’s my only vehicle for me and my 2 kids and I cant even drive it anymore.

I came into dealership for scheduled service appointment on Apr 5, 2023 10:30:00 am at edwards cdjr of omaha to get recall fixed on fuel pump relay and an oil change after receiving my 2012 Dodge Durango citadel back my lights randomly starting blanking and my vehicle stalled and it wouldn’t start or turn over. So I spoke to service rep curt at edwards cdjr of omaha 17950 burt st and had the car towed back to the dealership that fixed on it edwards cdjr of omaha. I was originally told they didn’t have a loaner to lend to me so I can continue being a caregiver to my mother and transport her and my 7 children around until 04/21/2023 and that someone would call me that day to pickup a loaner vehicle. I called on 04/21/2023 about the loaner and they said someone would call me by midday to pick up a loaner. Now it’s Monday 04/24/2023 and I get a text stating 10 things are wrong with my vehicle in this link https://c. Xtime. Com/vkepcy2nkaoa2l4fxx including the pcm, which was more items then what was originally stated when they had inspected my vehicle on 04/05/2023 during the recall fix. So I informed them that, “ I will not pay for the pcm to be fixed because this issue is a result of whoever was the mechanic that was originally supposed to fix the recall fuel pump relay, so your shop has to fix it due to negligence on your mechanic's fault. I don't want to have to take anyone to court or give this issues to an attorney, this was sent to better business bureau because I have been left without transportation and facing economic hardship due to this situation. ” then they had their service manager brent pearson reach out to me over the phone, and he said that he spoke to three on-site master mechanic at the dealership and they all said the pcm had nothing to do with the fuel pump relay recall. I asked about escalating the issue and submitting an incident report to an higher up authority, he said he can’t. I asked again about the loaner he said there’s no loaner available.

The contact owns a 2012 Dodge Durango. The contact stated while driving at various speeds, the vehicle would intermittently stall upon depression of the accelerator pedal without warning. The vehicle was taken to a local dealer where it remained in their possession for four days; the contact was later informed that the defect was related to the battery. Upon investigation, the contact discovered NHTSA campaign number: 19v813000 (electrical system) which was linked to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 140,000.

This family car had recall back in August fuel module for powertrain check engine light got it fix and few days later check engine turn on and has turned off since car slows down on freeway wont pick up speed and stall on me twice already with kids in car was going 65 and all sudden slow down wiuldnt pick up acceleration and turn off has run good since still having issues dealership says noting wrong with it.

While driving, the ignition switch may fail and think that the key has been removed. This results in a total loss of power and the engine cutting off. The result is very limited steering and braking capability. This has happen to me more than 20 times in the pass 2 months. This problem still continues to happen even after changing the recent fuel pump recall on August 12, 2022. No check engine light on dash as well. This is my family vehicle and I do carry my children in this vehicle. We have been put in so many unsafe situations. This can cause an accident. This is a safety issue and should be recalled.

The contact owns a 2012 Dodge Durango. The contact stated while driving approximately 30 mph, the battery warning light had illuminated, and the contact notices a burning plastic odor. The contact pulled over and opened the hood and saw black smoke coming from the alternator. The contact stated that he disconnected the negative battery cable; however, he stated that positive connector was extremely hot to the touch. The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that the battery, alternator, and the engine control module (ecm) needed be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA campaign number: 17v435000 (electrical system). The manufacturer had been informed of the failure. The failure mileage was approximately 118,000.

I just got a 2012 Dodge Durango 08/13/2022 I looked up the recalls on it and just trying to get it ixed if possible.

My 2012 Dodge Durango sxt, rear turn signal stop flashing, front turn signal works, but not the rear . No turn signal or brakes lights.

My 2012 Dodge Durango has been experiencing reaccering issues associated with the tipm and fuel pump relay. The truck will stall, hard crank or simply not crank at all; leaving me stranded sometimes. This electrical issue also affects the fog lights, front lights, brake lights and turn signals; causing them to not work; putting me in danger of a collision on the highway or city street. This tipm and fuel pump relay have been under several recalls over the past 8 years and Dodge actually lost a class action lawsuit in 2015 in reference to this issue. They were ordered to replace these parts free of charge; labeling the parts defective. . Read more...

Unknown.

The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that parts were not yet available. The contact was informed about waiting list. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified however, no further assistance was provided. The contact had not experienced a failure. Parts distribution disconnect.

I’ll be driving down the road and my car just shuts off. Steering becomes tight, no engine lights come on radio is still playing no warning except driving down the road and all of a sudden you can’t steer. It’s very dangerous especially when it happens while you are driving around the curve with children in the car. My mechanic can’t tell me why this happens. No explanation. This has happen several times.

The contact owns a 2012 Dodge Durango. The contact stated that after stopping the vehicle, the vehicle lost motive power and stalled. The failure occurred approximately 60-seconds after stopping the vehicle. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure but no assistance was offered. The contact stated that the vehicle was previously serviced under NHTSA campaign number: 19v813000 (electrical system) however, the vehicle experienced the failure listed in the recall. The failure mileage was 136,496.

I had just picked my car up from getting brakes and an inspection (obviously passed). I was driving home and there was smoke from under the hood with an electrical fire smell. My dash went crazy then I completly lost power. I had no stearing or brakes- couldn't even put on my hazards or roll down the window down to tell cars behind me to pass me. I immediatly called the garage that had just done the work to get it towed. They called today and told me that the alternator blew up and fried the battery and possible the computer (tip module??) I looked up recalls and noticed that there has been problems with this happening but my VIN didn't come up for this. I just wanted to check into the recall before I spent thousands of dollars.

Had the recall for shutting down repair again and still having the same problem. I've spent over $2000 in diagnosed fees with dealership and private shops and still having the same problem. Yes the fuel pump relay was replaced 2 times. Still having the same problem it will start back up but locks the steering wheel to where you can't turn it. Which almost was in a accident but was able to stop before. It's happens every month but was told not to bring it back to the dealership as they cant find the problem as all recalls were repaired.

There is something definitely wrong with my car. I have just now seen a recall but it occurred before the car was sold to me and it had electric issues with break fail, electrical accessories were still on as the dash notified while the car was off. It has had the seats move the steering would lock, it doesn’t provide many of the features for safety. The gps is always wrong. I took it to the dealer several times and was told that the factory resets were fine. I don’t think that is the case. Under the hood there seemed to be additional after factory tampering with additional wires that had been added into the car.

The contact owns a 2012 Dodge Durango. The contact received a recall notification for NHTSA campaign number: 19v813000 (electrical system). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.

My power locks and windshield wiper fluid pump stopped working. I took the vehicle to the nearest dealership over an hour away. After many days and an expensive car rental, the tipm needed replacing. After researching this issue, it is directly correlated to a dangerous issue that resulted in a lawsuit in 2015. Additionally, the recall associated with the tipm is not fixable at this point because Dodge doesn't have parts. So, the tipm I was given in this repair is dangerous. This was a $1067 repair for a vehicle that has 80k miles.

The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHTSA for assistance. The contact experienced a failure while driving the vehicle at an undisclosed speed. The failure mileage was 130,800. Parts distribution disconnect.

Potential odometer rollback indicated per carfax, engine failure. Ohio department of public safety, bureau of motor vehicles did conduct a ohio out of state vehicle inspection on 03/14/2022 @ bmv investigations d-2@ 1583 alum creek drive and inspector sol lopez has verified rollback. Whereas she maybe reached at 614-632-6281.

The contact owns a 2012 Dodge Durango. The contact received a recall notification for NHTSA campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure listed in the recall on several occasions. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2012 Dodge Durango. The contact stated while driving at various speeds, the vehicle stalled. The contact stated no warning light was illuminated. The contact received notification of NHTSA campaign number: 19v813000 (electrical system) and had the recall repair performed at earnhardt Chrysler Dodge Jeep ram (1521 e. Drivers way, gilbert, az 85297). The vehicle was repaired however, upon retrieving the vehicle, the vehicle stalled with an abnormal gasoline odor. The vehicle was taken back to earnhardt Chrysler Dodge Jeep ram (1521 e drivers way, gilbert, az 85297) where it was diagnosed with the fuel pump needing to be replaced. The vehicle was not yet repaired. The manufacturer was informed of the failure and referred the contact back to the dealer. The failure mileage was approximately 153,000.

The contact owns a 2012 Dodge Durango. The contact received a recall notification for NHTSA campaign number: 19v813000 (electrical system) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated while driving 65 mph, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact veered to the side of the road. The dealer was notified of the failure and informed the contact that they were overbooked and could complete the recall repair in two months. The contact stated that the failure had been recurring while driving. The contact also stated that the vehicle would no longer start. The contact stated that he contacted a second dealer bloomington Chrysler Jeep Dodge ram (8000 penn Ave s, bloomington, mn 55431) who informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 138,000. Parts distribution disconnect.

A fire started in the battery compartment under the passenger seat. While the car was parked in the garge and turned off. No one was in the vehicle. About 45 minutes after the fire was extinguished, the passenger seat airbag deployed.

The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19v813000 (electrical system). The vehicle was taken to dan welle Chevrolet Buick Chrysler Dodge Jeep ram (1505 main st s, sauk centre, mn 56378) for the recall repair however, the failure recurred. The contact stated that while his wife was driving, the vehicle stalled. The vehicle was restarted. The contact informed the dealer of the failure and the contact was referred to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 120,000.

The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to freeland Chrysler Dodge Jeep ram (5800 crossings blvd, antioch, TN 37013) however, the vehicle was not repaired because parts were not yet available. The manufacturer was made aware of the issue. The contact was informed that dealers were receiving a limited amount of parts. The contact had not experienced a failure. Parts distribution disconnect.

This vehicle has had intermitten no start and stall conditions while driving since December 2019. It seems to quit when slowing down for a turn, this has left my wife with a dead vehicle in oncoming traffic. This has been recalled 2 previous times and repaired but the repairs have not helped. December of 2020 Dodge finally cam up with a fix for the latest v62 recall and we had the vehicle fixed. 2 weeks later it started happening again. I would think 3 recalls and repairs for the same problem would be enough to remedy the situation. This 3rd fix took 12 months!! I wanty Dodge to do something about this vehicle or buy it back so nobody else gets killed while driving it. This vehicle had a no sell order on it so I am stuck with it.

The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while starting the vehicle, the vehicle would start and then immediately stall. The contact stated that multiple attempts were needed to restart the vehicle. The contact was informed that the failure was related to the recall. The failure mileage was 150,000. Parts distribution disconnect.