Front Seat Head Restraint Problems of Dodge Durango - part 2

Driver side headrest deployed without cause or warning. Occurred while vehicle was in motion.

See all problems of the 2015 Dodge Durango 🔎.

I was pulling out of the parking lot of my place of employment and as I stoped to make a right turn to the street. The driver side headrest deployed and hit me in the back of my head and neck.

See all problems of the 2014 Dodge Durango 🔎.

On 12/5/2020 at about 1200 hours, I was driving northbound at about 40 mph on litchfield rd in goodyear, az in my 2014 Dodge Durango when the front passenger-side headrest deployed against the back of my wife's head for no apparent reason. I looked around and there were no vehicles within a quarter-mile of my vehicle when this occurred. On arrival home, I inspected the faulty headrest and it appeared an interior plastic retention piece was busted. I contacted my Dodge dealer, who advised a replacement was not available until may 2021. I contacted Chrysler customer care and they we're equally as useless as the dealer. I am completely annoyed, dissatisfied and a bit enraged.

I was on the highway one day and I took and exit to get home and right before I had to do a stop the headrest on the passenger side jumped out with out any crash or incident.

We were driving home from thanksgiving break on the highway when we heard a loud pop. My husband thought my daughter had thrown something at his head. We looked back and she was asleep. We turned on the lights to see what happened and we found the head test had popped out. My husband had a slight headache after but we cannot get the headrest fixed.

As I was driving down the road this morning, taking my kids to school, the passenger seat headrest completely popped itself out. Came apart from from front to back and is locked so that it cannot be put back together. It hit my passenger in the back of the head.

As driving down the road my passenger side headrest deployed into the back of my passenger's head.

See all problems of the 2012 Dodge Durango 🔎.

Right front seat headrest has deployed for no reason while driving.

The headrest burst open on the driver seat for no reason, when the vehicle was on but stationary, parked in my garage.

My wife was sitting in the passenger seat and got hit in the back of head by the headrest. I was driving approximately 45mph on a city street when it deployed violently for no reason whatsoever. We have never been in an accident with this vehicle so there's no reason this should have happened. It gave her a pretty good headache too.

See all problems of the 2013 Dodge Durango 🔎.

Front passenger seat headrest deployed on it's own while vehicle was parked.

The front driver side headrest deployed while driving down the road at 45mph.

The active head restraint on the drivers side of the vehicle deployed while the vehicle was sitting in park in my driveway. We had just started the car when it deployed. Nothing hit the vehicle or made the vehicle move in a none normal way. Thank goodness we weren't in motion when it deployed. This is a very serious safety hazard. The headrest cannot be reset as you can see the internal plastic that was holding it together is broken. I am providing pictures and am happy to provide more if needed.

Driver side headrest deployed hitting me as I was driving. Was on freeway felt like someone punched me in back of my head.

Driver side headrest popped out and won't go back in.

See all problems of the 2017 Dodge Durango 🔎.

Drivers side headrest has popped as if it was in an accident, but has not been in one. The headrest is pushed forward about 6-10 inches from it's normal resting position and cannot be retracted back. Vehicle was sitting in a driveway and not being driven at the time the failure happened.

I was simply driving between 25-35 mph, by myself, when the passenger side headrest suddenly deployed. I thought something or someone hit my car. After looking around I noticed that it was the passenger headrest. I have no idea what caused it to activate??? dealer says the only way to fix it is to bring it to them???.

The active headrest restaint deployed for no reason while car was being driven. Looks like the plastic holding the pin failed.

Headrest deployed without impact - deployed while vehicle running but in park. Loud pop and seat hit me in the back of the head.

The passenger side head rest active restraint system automatically deployed. Plastic appears to be broken and will not reset. Happened while driving.

While driving, without contacting another vehicle, a loud pop happened and the passenger headrest �shot� out. Upon review, the plastic parts holding back a metal pin had broke off allowing the active head restraint to �engage. � happened on a level city street.

My Durango was parked at the end of the day at approximately 5:15 pm, in a covered carport, and locked. When entering the next morning at approximately 8:00 am I noticed the passenger side front seat head rest looked odd. When looking at it closer, it looks as if the headrest separated. The 2 pieces are still connected but not compressed together as it should be. I called my husband out to look at it and he tried to compress it back together but it would not stay. This happened when the vehicle was unoccupied and not moving. I can not explain what happened because no one was there. It was discovered when I entered the next time.

Went into a store, no other cars around me. Came back out of store, noticed the active headrest system on passenger side deployed. No damage or apparent damage to vehicle, still empty parking lot.

My passenger side headrest broke at the plastic clips and is just hanging there. We just noticed when we got in the car today. . . Thank goodness no one was riding in the seat. I'm now worried about the driver's side headrest "exploding" while we're driving.

The passenger headrest deployed while driving in a parking lot. The headrest deployment is supposed to be a safety feature of the car to help avoid whiplash in case of an accident but it did it on its own without an accident. This is very concerning as if one of my children were in the seat, they would have been seriously injured.

Traveling in parking lot less than 10mph when suddenly the passenger headrest deployed with a loud bang. Fortunately there was no one sitting in the seat at the time, as it could have caused a serious injury. There was nothing the caused the headrest to deploy. After examination, the cheap plastic pieces holding the headrest in is proper place were broken. I am now greatly concern this will also happen on the drivers side and may cause an injury or accident. It was clearly a failure of a defective part. Sine than I have heard of many similar incidents. This clearly a safety issue and should have a recall from Chrysler/Dodge.

Active head restraint activated without warning with occupant in the seat. Vehicle was in motion and being driven normally in town. Active head restraint hit occupant and caused pain. Took to dealership and was told nothing they could do other than charge me 750 dollars to repair the issue.

Known safety issue with the active head restraint of the 2014 Dodge Durango. The head restraint is known to deploy without cause, hitting the driver in the back of the head. This just happened two days ago (8/16/2020) to the driver side head restraint of my 2014 Dodge Durango citadel with 60,000 miles. Nothing provoked the malfunction, as the vehicle was parked.

The passengers headrest was deployed without warning. Car was in the garage when this occured. No one was injured and no accident occured. This could have caused bodily damage if passenger was in place. Dodge has informed us there is no replacement because they discontinued this part. Passenger seat no longer safe because no replace is available. Headrest shouldn't deploy on its own.

The passenger seat headrest popped all the way out. There has been no wreck, collision, force of any kind. The car was in park at the time. It can not be closed.

2015 Dodge Durango. The active head restraint in the front passenger seat deployed while the vehicle was parked in a private parking lot and unoccupied. Searching the internet this seems to be a common problem. I am now concerned the passenger side is probably next.

Tl the contact owns a 2013 Dodge Durango. The contact stated that while driving 65 mph, the contact heard a loud popping sound coming from the rear of the vehicle. The contact continued driving to her residence. The contact stated when exiting the vehicle, she became aware the front driver side headrest was gaped open. The contact called marmie Chrysler Dodge Jeep ram located at 1724 10th st, great bend, KS 67530, (620) 792-2571 and made the dealer aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer had not been informed of failure. The failure mileage was 103,000.

My car was parked in the garage. I went to work on Monday morning and noticed my head rest was hanging open. The head rest front portion popped off from the back portion and will not go back together. The garage estimate to fix this is $900!! I think this should be taken care of by Chrysler since I wasn't even driving my vehicle - it's just a faulty headrest.

The active head restraint of the front passenger seat was deployed while the vehicle was parked overnight, due to the faulty plastic housing of the retaining pin. The pin just tore through the plastic while remaining in the latch itself. Looking through the internet I can see that this is not an isolated incident. Seems to be happening quite frequently to fca cars. Obviously there is a design flaw on the composition of the plastic used by fca for the housing, which weakens with time under the constant load of the heavy springs. Didn't seem to be able to find a recall for it though. This is a serious safety concern! I am now worried that the driver's side is next and I might actually be driving when it happens!!!.

My husband was driving and the headrest popped open as if he had an accident. He was driving on a highway in the middle of a city, stayed in one lane. There was no accident or sudden stop or anything simulating an impact. The headrest hit my daughter in the head causing a headache.