Seats Problems of Dodge Durango - part 2

Active head restraint broke and popped open. The headrest are available for inspection.

See all problems of the 2015 Dodge Durango 🔎.

I was driving along thankfully at a low rate of speed when suddenly my passenger seat head rest popped really loud and sprang open. Scared the crap out of me, and caused me to swerve really hard and almost out of my lane. Thank god no one was sitting in the passenger seat at the time!!.

See all problems of the 2014 Dodge Durango 🔎.

The passenger headrest opened up during normal driving and hit the passenger in the head, hard. Upon inspection the brackets that hold some sort of spring-loaded mechanism appear to have cracked/broken to allow the head rest to open up.

The passenger side head rest deployed for no reason. Has not been in any accidents. Shop states it would cost me $850 to get fixed. I believe this is a defect of the part since I was just going down the road when this happened. As I said before I have not been in any accidents. Please send me a replacement for this vehicle or put out a recall on this. I have seen that there is multiple people having this issue.

On may 25, 2024 my wife, son, and I were sitting at a stop light on north franklin street in christiansburg, va at approximately 16:40 hours when we heard a loud pop in the vehicle and my wife's head was pushed forward by the passenger side seat head rest, causing pain to my wife's head and neck, and shoulder muscles. Upon inspection of the head rest, it had become separated in the middle (pictures attached). Vehicle is equipped with the active head restraint system. My wife has not received medical attention yet but is quite sore this morning. We will contact our dealer to replace the head rest (and the driver's side head rest) and request the defective head rest be returned to us so it is available for NHTSA inspection. The vehicle has not yet been inspected by the manufacturer, police, insurance rep, or others yet. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. This happened suddenly without any warning while we were stopped at a traffic light. Our safety was put at risk by the sudden failure and violent expansion to the head rest causing pain to my wife. Had this occurred on the driver's side while the vehicle was in motion, it could have caused a motor vehicle crash resulting in severe injury, property damage, or even death.

See all problems of the 2017 Dodge Durango 🔎.

The passenger side active head restraint headrest deployed while driving. Upon activation, it struck the passenger in the head causing dizziness and pain. According to a few online forums, this has been an issue for some time. No one has inspected my vehicle so far but me. The headrest is unable to be reset. There was no warning and no lights or messages indicating the failure.

Was driving and noticed my headrest was actually touching my head, it had deployed like it should when you hit an accident. Nothing was hit.

Passenger seat active head restraint deployed without warning. Vehicle was not running or involved in an accident at time of deployment.

Active headrest deployed on its own. Never been in an accident. Dealer has verified. Unable to use seat because headrest sits too far forward. Fortunately my son wasn't sitting in the seat when it happened.

See all problems of the 2013 Dodge Durango 🔎.

My fairly new teen driver drove the car to the gym and the headrest basically “exploded” onto the back of his head with a swift blow. He had a very bad headache and was really freaked out. There were no lights, no notice, no impact. Just out of the blue drivers side. Called local dealership to see what it could be and apparently the pin can break or the plastic holding the pin and the airbag restraint type system in the headrest will just explode open as if in an accident. He said no recalls and out of warranty. How can this not be a serious safety issue??? my inexperienced teen driver could have been so stunned he caused an accident! anyways they said it would be roughly $1100 to replace entire headrest because there is no option to repair it once deployed. Can we still drive it? if we don’t have that $ now.

See all problems of the 2012 Dodge Durango 🔎.

Passenger side active headrest deployed without warning. No lights/ alarms on dash display.

The active head rest restraint deployed on the driver side while driving. The plastic holding the rod failed causing this to happen. Not very safe and concerned about the passenger side deploying.

1. Active head rest inadvertent deployment driver's side 2. Seat warmers and steering wheel warmer won't turn off unless vehicle is turned off and on again.

While driving down the interstate, the passenger headrest deployed and hit my husband in the back of the head, jarring him and hurting his neck. This is the second time this has happened, the first time was on the driver’s side and Dodge repaired the issue. The plastic clips holding the metal latching mechanism snapped and the headrest deployed. I called the dealership and was told there were no recalls. There were no warning lights or signs that this was going to happen. At this time I have not turned it into insurance or filed a police report because it was a faulty piece of equipment within the car. If this would have happened on the driver side, it could have caused a wreck or knocked the driver unconscious. Even in the passenger seat, this causes serious injury concerns to the neck and head.

Upon arriving home, I parked the car in the garage. As I was collecting my belongings to exit the car, the driver's headrest "exploded" sharply striking me in the back of the head. While I was uninjured - beyond the resulting headache - this appears to be a defect with the vehicle. On inspection, it appears the plastic retaining bar failed causing the headrest to separate.

Headrest exploded while I was driving. Hit me in the head. Gave me a concussion. Dealership says there is no recall. I have to pay out of pocket. This is a safety feature. I am not paying for the repairs.

Sitting at drive through and driver headrest exploded and hit me in the back of the head. Thank god I was not moving at the time and my car was in park or I may have wrecked! startled me and I was dazed and confused because I couldn’t figure out what had happened! this just happened a few hours ago so I have not been able to report it or have it checked out. I did take several pictures. There were no warnings or anything and it just happened as I was sitting there! if I had been driving, it could have been catastrophic! my neck is sore and I have a headache.

Was sitting in the car while parked and the drivers side headrest deployed.

I was driving with my 16yr old and the headrest popped open and hit her in the back of the head.

The driver’s side headrests randomly popped out while I was driving, causing possible whiplash.

Vehicle was sitting, not driven and parked for a couple days, got into the car and the saw the front passenger headrest airbag had deployed. Vehicle has not been in an accident or been damaged.

Headrest deployed under normal driving conditions.

The active restraint in the driver’s side headrest deployed on it’s own without the vehicle being in a collision.

Drivers active headrest deployed while driving hitting driver in the head while vehicle was in motion.

While stopped at a traffic light, the drivers side front headrest exploded forward hitting my wife in the back of the head. Upon inspection, I noticed part of the plastic hinge inside the headrest had broken or sheared off. Although it did not appear to have caused her personal injury, had this occurred while driving it very well could have caused an accident, due to the impact and loud noise.

See all problems of the 2018 Dodge Durango 🔎.

The truck was in park and idling. We were not moving. There were no abnormal lights on the gage cluster. Out of knowwhere the head rest exploded forward and hit the back of my father-in-laws head. He is ok but it was a hard hit and left him sore. Luckily we were not driving on the freeway.

Jan 24 , 2023. Drivers active headrest was deployed. No incidents/accidents and must be replaced looks like the plastic retaining hooks malfunctioned. Must be replaced. Unknown exactly what happened. Hea.

The passenger head rest popped/exploded and juts forward and will not close back. I was advised that it is an airbag recall issue. However after checking my VIN nothing is shown listed here. On a google search it says there is a ten year unlimited mile recall.

Passenger side head rest popped open while my wife was driving my grandson home from school. He (grandson) was leaning slightly forward getting something out of his backpack so it didn't hit his head. After they got home I looked at it (headrest) and noticed broken plastic (see pictures). We bought the SUV in 2016 at a local Dodge car lot and we are the 2nd owner. We haven't had any problems with it since we owned it. There was no accident at the time it popped. We are in our early 70s and concerned that the driver side might do the same and possibly hit our head. My wife said it made a loud noise and sprung out hard.

Passenger seat headrest deploys.

We were driving down the interstate, and the active head restraint deployed for no reason. I was in the passenger seat. It hit me hard in the back of the head. I didn’t know what had happened. It felt like we had been hit by a car. I can’t imagine this happening if you were in the drivers seat! this is so dangerous! I am having head/neck issues now! I have an appointment with Dodge to inspect my headrest this week. I have been scared to drive my car. I’m worried the drivers side will do the same! I had no idea this could even happen until I researched afterwards. I saw that others have had this happen to them too. Dodge needs to recall these headrests!.

Rackin pinion, lumbar drivers seat stopped working, 120v outlet came out, jerking at pulling off, all dash components do things when ever. Electrical issues within radio and dash.

While traveling east upon illinois route 62 at an estimated speed of 50 mph without warning the driver’s side active head rest (ahr) activated and deployed striking the driver in the back of the head causing a minor headache. At this time, the active head rest is available for examination and the local Dodge dealer will be notified for assistance with the repair. Since the incident just occurred, the active head rest has not yet been inspected. Prior to the active head rest being deployed there was no warning lights or messages. Fortunately, there was no reported traffic accidents or other injuries reported.

The passenger headrest exploded/ ruptured when the car was turned on. The headrest is unusable, during detonation of the failed part it can and will startle the person in the seat and or cause damage to them. We will be taking it to the dealership for further evaluation.

I was driving about 40 miles per hour when the front passenger seat headrest exploded. The front cushion of the headrest just blew off. The seat no longer has a functional headrest. Now the airbag light is on.