Software problems of the 2010 Dodge Journey

Seven problems related to software have been reported for the 2010 Dodge Journey. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2010 Dodge Journey based on all problems reported for the 2010 Journey.

1 Software problem

Failure Date: 03/24/2019

Periodically honking at driver in garage or on road. Updated system software with dealership and stopped for a few months. Car refused to turn over until connected to another vehicle to jump start, check engine light is on, horn started honking again.

2 Software problem

Failure Date: 10/01/2016

Vehicle has intermittent problem where, when starting, only a "click" sound is heard, and engine does not start. Told originally, that the battery was bad. It was replaced. Problem recurred. Then told the alternator and starter were bad, so they were replaced. The problem recurred. Service department told us that software on the "computer" needed to be updated, so that was done. The problem continues to recur. When vehicle won't start, jumping it won't help. We have to just try over and over again. Sometimes it starts after a few tries, sometimes we have to wait 20-30 minutes before engine finally starts. One instance, the vehicle didn't start for an hour. The last communication with the dealer, after having this problem for a number of years, was that they can't fix it because they have no idea what is wrong. This was after spending hundreds of dollars on what turned out to be unnecessary repairs.

3 Software problem

Failure Date: 12/07/2015

I have not kept track of specific dates, however I now plan on doing so. Since I've purchased this car I've had issues with it starting. Of course I take it back to the dealer where I'm told they can't find anythigng wrong with it, the second time I'm told it just needed a software update, and the third I decided to take it somewhere else. I know it's not the started, battery, alternator, or fuel pump. I've been told it has to be electrical or a software issues. Basically either Dodge knows what the issue is and is lying or they really have no idea. Either way I pay a lot to have a realiable car and it's really frustrating to go into the grocery store come out and my car doesn't want to start, or have to leave for work and end up being late because again my car decides it doesn't want to start. Each time the dealership hasn't charged me anything. I've been driving my car and the engine has just cut off. I've had my windows roll down on there own. Because this seems to be a trending issue I will now track things more carefully. I do have a video avaliable of the most recent issue: https://youtu. Be/gc7xcx263ry.

4 Software problem

Failure Date: 07/13/2015

Horn is honking at random on 2010 Dodge Journey. This has happened on the highway 55+ mph, streets 10+ mph, and while parked in my driveway. The local Dodge dealership has upgraded software & issued a new key fob to me for more than $500 in fees but the issue has not been resolved. The horn honking is a safety issue at stop lights and in traffic as I am causing drivers around me to be alarmed for no reason. I have also had issues with windows & door locks activating at random. The door lock and window issues seem to have been resolved with the new key fob but the horn is still honking.

5 Software problem

Failure Date: 12/08/2014

December 8, 2014 I was driving my 2010 Dodge Journey when the horn started to randomly honk as if the alarm had gone off. . . . There was no control over the honking and it startled me and distressed the other drivers in vicinity. Airpark Dodge dealership in scottsdale az stated the the computer software needed updating and that should fix the problem. Feb 1st, 2015 the car randomly started honking within the garage no key in the ignition and no one had driven the car all day. These episodes, 10 in all, were different than the last time as the honks were short in duration, I was able to capture it on video. Airpark Dodge was unwilling to do more than what chrsyler star recommended and wanted to give me back the car with the problem undiagnosed. I am still awaiting a proper diagnosis as I see random uncontrolled honking as a safety issue.

6 Software problem

Failure Date: 04/02/2011

Started with a flashing check engine light after awhile will stay on & only flash intermittently. Dealer found code for #1 cylinder misfire & a TSB to update the software. 2 weeks later it returned, when the light flashes the steering wheel & front end shakes. No codes, no tsbs. It returned within 80 miles of last trip to dealer, they performed TSB 18-024-10 crank sensor shim, light returned along with the shaking within days. Dealer replaced flexplate. Again the light returned within days. Next they did some form of engine cleaning, light returned within 500 miles of last attempt to fix. Codes are always#1 cylinder misfire & random cylinder misfire. On may 16th the dealer looked at it, did a compression check of the cylinders, all good. Chrysler support told them to change the pcm. As of may 19th it was 7th nation wide on back order while I continue to drive the vehicle with the light on & intermittent shaking hoping it doesn't leave me stranded between now & when the part comes in as they don't have an exact date. Dealer claims no other reported Journeys having this problem.

7 Software problem

Failure Date: 08/07/2010

Vehicle powers off while it's being driven. The first time it happened, my wife was pulling out of the driveway. This has happened three different times since then. What I mean by power off is, you have to put the car in neutral or park to restart it. I can't duplicate this nor can chyrsler's repair personnel. It's scary because you don't know when this is going to happen. Chrysler updated the software in October 2010, but it has happened twice since then. It's at the dealership as I file this report for the same problem.




Safety Ratings of Journey Cars
Fuel Economy of Journey Vehicles
Journey Service Bulletins
Journey Safety Recalls
Journey Defect Investigations