general problems of the 2012 Ford Edge - part 1

Regarding the three Ford vehicles in my possession, each with approximately 80,000 miles, I've observed consistent issues with the anti-lock braking system (abs) module. Despite my inquiry with a Ford dealership, no recall has been issued for these vehicles, and the abs module is reportedly unavailable for repair. Given the apparent prevalence of this issue, I am concerned about the potential impact on vehicle performance during critical events. Furthermore, I am seeking clarification from Ford representatives regarding the lack of a resolution for this recurring problem across multiple vehicles. Sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The abs system is completely shot. I have replaced the entire brake system besides the abs. There is a recall on the abs system for other 2012 Ford Edges, but for some reason my vehicle isn’t included. Please consider including my car in the recall as this is a serious safety issue. I cannot even drive the car, because I am not able to brake properly.

See attached document for complaint.

The contact owns a 2012 Ford Edge. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard. The vehicle was taken to a dealer where a diagnostic was performed, and the contact was informed that the brake booster, hydraulic cylinder, and master cylinder needed to be replaced. The manufacturer was also notified of the failure, and a case was filed. The manufacturer referred the contact to the NHTSA hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 124,000.

The brakes can’t been repair I totally lost brakes to may times.

The contact owns a 2012 Ford Edge. The contact stated that while operating the vehicle, the abs and traction control warning lights remained illuminated. The contact stated that while depressing the brake pedal, the brake pedal extended to the floorboard and the vehicle failed to immediately stop, causing the braking distance to be extended. The vehicle was taken to an independent dealer and was diagnosed with abs module failure. The contact was informed that the abs module needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 230,000.

The abs module failed which also impacted the traction control. The abs module cannot be repaired because Ford cannot get the part needed due to the high volume of failure on this required safety feature. My car is unsafe to drive due to this system failure.

Seen on the internet where there was a recall for a brake booster. . . . Checking to see if mine can be fixed or has it already been fixed. . . . .

The contact owns a 2012 Ford Edge. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle did not stop as intended. The contact stated that the brake pedal had to be depressed hard to stop the vehicle. In addition, the contact stated that the brake pedal made a squealing sound while depressed. The vehicle was taken to the dealer where it was diagnosed with brake booster failure. The contact was informed that the brake booster needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed about customer satisfaction program: 13n02; however, the contact was informed that the VIN was not included. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 124,500.

The contact owns a 2012 Ford Edge. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard causing the braking distance to become extended. The vehicle was diagnosed by a certified mechanic who determined that the brake booster had failed and needed to be replaced. The braked booster was replaced. While driving approximately 10 mph in the snow, the contact depressed the brake pedal, and the brake pedal went to the floorboard before the vehicle came to a stop. There was no warning lights illuminated. The vehicle was returned to the mechanic who diagnosed the vehicle and determined that the abs module had failed. The vehicle had not been repaired. The contact became aware of technical service bulletin: 13n02. The manufacturer was made aware of the failure and confirmed that the VIN was not covered under warranty, service bulletin, or recall. The manufacturer referred the contact to the NHTSA hotline to file a complaint. The failure mileage was 140,000.

My 2012 Ford Edge has always had an issue with its brakes. I put new ones on and then the abs system goes haywire and kicks in making the car feel like the brakes are constantly engaged. The car has also stopped in the middle of the road by it self with no warning. The brake pedal at times is squishy as well. I have it at a Ford dealership now to get it fixed I have to purchase a new abs unit and modular. These parts are on indefinite back order per the dealership. I cannot be without a car for months on end but I dare not drive it because it is a safety hazard with unpredictable braking. My son drives this car and I do not want him involved in an accident related to this faulty brake system. Ford should recall this issue and correct it before someone dies in an accident. This dealership does not offer a loaner car like other car manufacturers do which is disgraceful when it is their product that is faulty and on back order. Since my son needs this car ASAP I may have to resort to buying the parts off of the internet.

Brake pedal goes to floor with minimal stopping power.

I experienced spongy pedal that went to the floor, no brake light or abs light came on, no leaks. I was driving my wife's Edge and hit the brakes to make a left hand turn. When I did the the brake pedal went straight to the floor! it showed some stopping power but not enough to actually stop the car without having a good amount of distance. I shut off the car, turned it back on and the brakes were fine. It happened again!.

My brakes are going all the way to the floor just every once in a while, but wow, my vehicle is in park and running, my traction control light comes on the only way to get it off. Is to turn the ignition off and back on.

The abs light comes on, increased braking distance, brake pedal is very stiff, fluid leaking from the master cylinder, and engine stalls when braking.

Break booster.

The contact owns a 2012 Ford Edge. The contact stated while driving 40 mph and depressing the brake pedal, the vehicle failed to respond. Additionally, the contact engaged the electronic parking brake, but the vehicle failed to respond. There was no warning light illuminated. The contact stated that he pumped the brake pedal until the vehicle responded. The contact drove to the residence. The vehicle was towed to the dealer, where it was diagnosed that the abs hydraulic control unit had failed. The dealer determined that the brake booster, the brake master cylinder, and the abs hydraulic control unit needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 229,000.

There was no warning stated in the dash, but I went to drive my car one day and the brakes were sunk to the floor. I drove it around carefully for a little bit and realized the brake pedal built pressure if it was constantly being pressed, however, it would lose the pressure instantly. I got the brakes bled and replaced a brake line since I had replaced both of the rear calipers prior (no issues there and no issues with brake pads or the brakes themselves). A few weeks went by and I lost the pressure again instantly. I called the mechanic to take a look and they replaced the brake booster and master cylinder and bled the brakes. The brake lines/hoses were fine with no leaks. I picked the vehicle up and the brake pedal is still soft and mushy with no pressure building. I am scared to drive it in case I accidentally hit someone and it is currently winter (snow & ice). I have new tires but I fear the brakes will give out on me soon. I don’t think these parts are up for inspection or whether the issue is with the abs module or the hcu, but it appears to be a common issue with 2012 Ford Edges and other years. The time frame for this is all within 10 weeks since I wasn’t driving my vehicle for about 4 weeks.

The brakes extremely stiff while being depressed. While backing out of garage ended up in side lawn. I have to use an excessive amount of force to break normally and avoid a collision with another vehicle. A local service technician diagnosed the issue and determined the cause to be a faulty brake booster. The technician recommended replacing the brake booster. He noted that his internet search was flooded with complaints about this situation and he showed me where q Ford dealership had fixed the problem by replacing the brake booster under customer satisfaction program 13n02. I tried calling Ford to see if they would replace the booster under this program and because and Ford told me the age of my car and mileage was outside scope of this program. Cost precludes me from fixing this. Disappointed in Ford. Will keep using excessive force to brake.

The contact owns a 2012 Ford Edge. The contact stated that while driving at approximately 50 mph, the brakes became inoperable. The contact stated that the failure was due to the brake booster and master cylinder failure. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was approximately 160,000.

The contact owns a 2012 Ford Edge. The contact stated that while driving downhill and depressing the brake pedal, the brake pedal became very soft and extended to the floorboard. The vehicle was taken to the local mechanic who replaced the brake master cylinder, brake pads, and calipers; however, the failure reoccurred. The vehicle was taken back to the mechanic who serviced the brake lines and informed that the brake booster might also be faulty. The manufacturer was notified of the failure and informed the contact that the vehicle did not qualify for the manufacturer's warranty campaign to replace the brake booster. The local dealer was not contacted. The failure mileage was 143,000.

Intermittently when you hit a bump, the brake pedal goes to the floor and may stay that way for a couple of days and then it comes back. This is the second brake booster Ford replaced, I see that brakes are a constant problem on these vehicles, this repair is costing me a $1000. 00 the car only has 90000 miles on it. My wife is afraid to drive it anymore.

Brakes malfunction, the vehicle experienced an apparent loss of brake pressure, resulting in the brake pedal sinking to the floorboard before the vehicle came to a complete stop. A technician serviced the car on three different occasions, replacing the brake booster and bleeding the hydraulic system on 9/11/2023. The problem persisted, taking car to technician for further analysis on three separate occasions, noticing a strange noise while pressing the brake pedal, described as a “wind blowing” noise. After more work, brake malfunction happened again on 1/3/2024.

The contact owns a 2012 Ford Edge. The contact stated that while pressing the brake pedal to stop the vehicle the brake pedal had extended to the floor causing the braking distances to become extended. The vehicle was taken to the local mechanic who diagnosed that the brake valve had become stuck. The vehicle was not yet repaired. The local dealer and manufacturer were not contacted regarding the failure. The failure mileage was 132,000.

The brakes on this vehicle have gradually become worse over time. Even with replacing the pads, rotors. They are spongy and the pedal drops almost to the floor. This causes a delay in braking.

The breaks loose and go down and the car can't stop.

I am one of thousands of people who have had the power brake booster fail on their Ford Edge. Initially, my vehicle failed to stop at an intersection when another vehicle was running the red light, and I was nearly t-boned. The brake pedal was almost impossible to press in. I thought the issue was due to the icy conditions at the time and some problem with the abs. This summer the real problem became apparent as the brakes have started squealing and hissing every time they are pressed, and the pressure required to come to a full stop varies from nearly none and jerking to an immediate stop to the point I am barely able to press the pedal hard enough to get it to stop at all. Sometimes both situations will occur during one stop, and the brake pedal will go from excessively resistant to dropping to the floor, at which point I will lose all stopping power momentarily while I let the pedal slowly hiss back into place and press it again. The first time that happened, I was trying to stop for a bike that started to cross without waiting for the crosswalk signal, and I nearly hit them. Ford’s site states I’m covered under the csp for this part, but I am unable to find a dealer willing to provide the service as they believe the csp only covers 10 years after the model year (my mileage is under the 150k limit). Whether or not that’s true, a csp is insufficient in this scenario as a quick internet search shows power brake booster failure is very common in this model line and it is unequivocally a life and safety risk.

The contact owns a 2012 Ford Edge. The contact stated while driving approximately 35 mph and slowing for traffic, she depressed the brake pedal, and the brake pedal went to the floorboard. The contact stated that she pumped the brake pedal several times and was able to slow the vehicle. The contact stated no warning light was illuminated. The contact stated that the brake failure was intermittent. The contact drove the vehicle to an independent mechanic who diagnosed that the failure might be the brake booster. The mechanic bled the brake lines and adjusted the brakes. The vehicle was repaired; however, the brake failure recurred. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 123,000.

When braking my brakes hit the floor. I had the booster and master cylinder replaced. 2 years later my car has been at the dealer for 2 months. They replaced the booster again and now say I need a hcu unit. The hcu is on stop sale and now I still am without a car. I have paid 1450. 00 for the second booster so far and if they can get the hcu then it’s another 1500. 00. My car only has 73,000 miles on it.

Brake pedal fades to the floor of the vehicle which presents brakes not working. The vehicle has only has a little over 22,000 miles.

The contact owns a 2012 Ford Edge. The contact stated that while reversing into a parking space, the brake pedal became hard to depress and the stopping distance was extended. During the failure, the vehicle nearly crashed into a concrete barrier. The contact indicated that the braking system failure had occurred on multiple occasions. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted or notified of the failure. The failure mileage was 72,000.

The contact owns a 2012 Ford Edge. The contact stated while driving 25-30 mph, a pedestrian was crossing the street, the contact depressed the brake pedal and the brake pedal went to the floorboard and the vehicle failed to respond as needed. The contact pumped the brake pedal several times and the vehicle responded. The contact stated that there was approximately 90 feet stopping distance delay. The vehicle was taken to an independent mechanic where the brake lines were bled. Additionally, the independent mechanic inspected the brake booster and the brake master cylinder however, the cause of the failure was not determined. The dealer was notified of the failure. The contact associated the failure with Ford customer satisfaction program campaign number: 13n02. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 111,000.

The contact owns a 2012 Ford Edge. The contact stated while driving 20 mph and depressing the brake pedal, she heard air coming from the brake pedal. The contact stated that the vehicle hesitated to respond, causing the stopping distance to become extended. The contact was able to drive to her residence. The contact stated that the failure reoccurred when her husband test drove the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the brake booster needed to be replaced and the failure was associated with an unknown recall. The dealer was notified of the failure and informed the contact that the failure was associated with Ford technical service bulletin number: 13n02. The manufacturer was notified of the failure and informed the contact that they could not assist as the TSB had expired. The manufacturer referred the contact to the NHTSA hotline. The vehicle was not repaired. The failure mileage was approximately 31,362.

As I was coming to a stop at a red light the brakes seemed to have a squishy feel and I was unable to stop the vehicle. Eventually the vehicle came to a screeching stop as I slammed on the brakes numerous times. There were no warnings that the brakes were malfunctioning. Brake pads are all intact. After having the vehicle inspected I was advised it is the brake booster. Thankfully I did not crash into anyone.

The contact owns a 2012 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard, failing to stop the vehicle immediately. The contact applied the parking brake to stop the vehicle. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 142,000.