Brake Disc Caliper problems of the 2013 Ford Edge

Tl the contact owns a 2013 Ford Edge. While operating the vehicle, the brake pedal traveled to the floorboard when attempting to stop the vehicle. The vehicle was taken to an independent mechanic who replaced the brake pads and brake calipers, but the failure continued. The cause of the failure was not determined. The manufacturer and parrish Ford (2900 river rd w. , goochland, va) were notified. The failure mileage was 45,000.

Brake booster on Ford Edge failed suddenly at 60-70k miles. Noticed it suddenly when driving the car one afternoon. At the first stop light, had to stomp on the brakes to slow the car to a stop, because normal brake pressure had hardly any effect. Knew something else was wrong, because brake pads and calipers were recently replaced. This is a known issue covered under customer satisfaction program 13n02, however my vehicle appears to have been manufactured a few months after the 5/3/10-3/28/13 manufacturing window covered by the program. Therefore Ford has refused to fix my issue. This is insane since my car was manufactured in exactly the same way and with the same parts as the other vehicles covered. This is a huge safety issue, as the brakes are very difficult to engage fully. The program also states that "the fundamental breaking system remains functional" and "the effort required to stop the vehicle will lincrease gradually" in reality you have to stomp the brake all the way down to the floor with hard pressure to slow the car even a little bit. I would not call that "functional". People will probably die because of this issue. And it's reckless for Ford to have picked some arbitrary manufacturing dates to be covered. Possibly they haven't received enough complaints yet from the ones produced just after this because they are still a little newer? this is.