Brake Squeaking Noise problems of the 2013 Ford Edge

When I hit the brake hard or brake over a bumpy road the brake pedal goes to the floor and squeaking noise can be heard. I took the car to the Ford dealership for testing and repair and they said the problem is so common that the part is not available and on back order. While the car eventually stops, it is a hazard because if it fails you have to avoid rear ending a car in front of you that is stopped. This sometimes results in swerving off the road to avoid hitting that person. This is a manufacturer flaw.

My 2013 Ford Edge starting making a high pitch whistling/squeaking noise when I pushing down on my brake pedal while the car was parked. I noticed it started getting harder to push the break pedal down while driving and took it to a mechanic to check the brakes. They told me it was the power break booster having the problem, and that there had actually been a recall on this by Ford (for my make/model/year) and that a dealership should fix it. I called a dealership and gave them my VIN number. They shared, while this was a major problem for many Ford Edges, my specific car was not a part of the recall. After looking into it, I found there were many others having the same issue with a 2013 Ford Edge and that their VIN was not included in the recall. If a hundred people are reporting this issue with their car (same make, model & year) it leads me to believe there were more cars that should have been included in the recall. Unfortunately, Ford has been extremely unhelpful. I called the customer service line and when asking to speak with a supervisor to continue the conversation I was told there was no supervisor. . . Which is clearly untrue. I was very disappointed with Ford's response & the lack of responsibility being taken when this clearly impacts more cars. Now, I'm stuck paying the bill which is about $600. I decided to submit this complaint in the hopes that enough people come forward for an investigation to be launched concerning the issue.