Door Latch Problems of Ford Edge - part 1

The contact called on behalf of her son who owns a 2013 Ford Edge. The contact stated that her son noticed that while driving at an undisclosed speed, the door sensor alarm activated and failed to turn off, with the door ajar roof light remaining illuminated. The contact stated that while driving at various speeds and depressing the brake pedal there was an abnormal hissing sound coming from the brake pedal. The contact stated that the brake pedal occasionally was hard while being depressed. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the driver’s side door sensor and the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.

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The contact owns a 2013 Ford Edge. The contact stated while starting the vehicle, the messages that the front driver's side door was ajar, and to shift to park(p) were displayed. The contact stated that upon slamming the front driver's side door several times, the vehicle responded as needed. The vehicle was taken to an independent mechanic, where the contact was informed that the failure could be related to the door latch assembly or to the electrical wiring. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under an unknown recall. The failure mileage was approximately 171,000.

The contact owns a 2011 Ford Edge. The contact stated that after closing the front driver's side door, the "door ajar" message was displayed, and the interior lights remained illuminated. The contact was concerned that the front driver's side door might open while driving. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 139,000.

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Door ajar is constantly on. Front passenger door. This is causing my dome lights to stay on, my key beeps twice when securing vehicle.

The contact rented a 2022 Ford Edge. The contact stated while moving items out of the trunk of the vehicle with the rear door elevated, the rear door inadvertently dropped and hit her on the face. The contact sustained laceration under her left eye. Additionally, the contact sustained headache, neck ache and emotional stress as the incident occurred while assisting her younger daughter to move to college. The contact sought medical assistance. The vehicle was returned to hertz rental company. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

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The contact owns a 2012 Ford Edge. The contact stated that all four door latches were inoperable, causing the door ajar light to remain illuminated. The contact stated that the failure caused the battery to be drained. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 67,862.

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The contact owns a 2011 Ford Edge. The contact stated that while driving at an undisclosed speed, the driver’s side front door swung open independently and she had to hold the door shut while driving. The door failed to remain closed. The contact was able to safely drive home. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 133,000.

2013 Ford Edge. Consumer writes in regards to a defective door switch on vehicle. The consumer stated the the door ajar light continuously blinks. The dealer stated the vehicle was 8 years old and could not be covered. The consumer stated the past recall should be honored.

Door ajar warning dome lights stay on doors don't lock child opened door while moving.

See all problems of the 2014 Ford Edge 🔎.

The contact owns a 2012 Ford Edge. The contact stated that the latch on the driver’s side door failed to operate intermittently with the door ajar warning light illuminated. The vehicle was not been diagnosed nor repaired. A diagnostic test was scheduled but was still pending. The manufacturer was notified of the failure and informed the contact to file a complaint with the NHTSA. The failure mileage was approximately 69,000.

This is my 20 year old daughter's car. She attends college in another state. Recently, the door ajar light comes on and will not go off. This prevents her from locking her doors, all of them! not while driving, and not when parked. The closes all doors and tries to lock the car, and the passenger side "door ajar" light remains on, even though the door is closed and shut tight. The repair to this issue is replacing the entire door latch mechanism and costs over $500 at the dealer. I would do it myself, but the Ford door assembly is very complicated and must be done in a precise manner. Right now, the car is parked as my daughter is on a summer trip. The interior lights are always on, so the battery has been drained and is now dead. It will not take a charge. So, I need a new battery before I can even work on the door. I believe this is a safety issue because the doors cannot be locked. The security alarm cannot be activated, and most importantly, my daughter cannot lock herself safely inside if she was being pursued by an attacker. Criminals could also ransack her belongings from the unlocked vehicle and homeless vagrants could sneak inside as well. Ford needs to recall all these Ford Edge's with this problem. I'm told it's the 3rd most popular complaint on the forums.

The contact owns a 2014 Ford Edge. The contact stated that while operating the vehicle, the door ajar light remained illuminated with the front driver's side door closed. During the failure, the door could not be locked and the interior lights remained illuminated. On one occasion, the front driver's side door lock had frozen and the door could not be properly secured. The vehicle was taken to the local dealer medved Ford located at 1404 s wilcox st castle rock, CO 80104 who diagnosed that the front driver's side door locking assembly was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.

The contact owns a 2013 Ford Edge. The contact stated that while attempting to apply the brake, the brake pedal went to the floor and failed to stop the vehicle. The contact stated that the vehicle was slowing down but not as designed. The contact pumped the brake pedal and turned the steering wheel to avoid crashing into another vehicle was stopping. The contact stated that while idling at a traffic light, the vehicle shut-off. The contact stated that the vehicle had to be shifted into park while stopped at a traffic light to prevent the vehicle from inadvertently turning off. The contact stated that the check engine, brake failure, and low oil warning lights were illuminated. The door latches also failed to lock the vehicle whenever the vehicle was started. The doors would suddenly lock or fail to lock as the contact continued to drive. The contact stated that she was unable to manually lock the doors occasionally. The contact took the vehicle to the dealer who diagnosed that the door latch and the brake booster needed to be replaced. The brake booster, master cylinder, vacuum hose, two unknown sensors, and brake fluid were all replaced. The manufacturer was made aware of the failure and confirmed that the mileage was past the limit for the extended warranty. The approximate failure mileage was 165,000.

Tl the contact owns a 2014 Ford Edge. The contact stated that while driving 35 mph, the front driver door ajar warning light was illuminated. The contact pulled over and attempted to close the door however, the failure persisted. The vehicle was taken to allan vigil Ford located at 6790 mt zion blvd, morrow, GA 30260, (678) 364-7350, and the mechanic was made aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer had not been informed of failure. Upon investigation, the contact associated the failure with manufacturer communication number: 19n09 (latches/locks/linkages, structure) however, the VIN was not included. The failure mileage was 55,000.

Door switch problem -even when all doors are shut ,control panel is telling you a door is ajared -interior light stays on --can not lock car with remote --because it thinks door is open . If I try to loock my doors when I try to drive doors will not lock-safety issue right there. Now I was informed by Ford in January 2020 for the first time about this customer satisfaction problem as they called it . At this time the problem did not happen that often and the covit virus problem had keep us at home . When we were able to go out safely I brought car to my dealership and showed the paper work and the service dept said it is not covered anymore and I would have to pay $500. 00 approximately. I called Ford from there and they would not give the ok on fixing it,where they would be able to do while I was there for regular maintenance. I advised them that I was only informed by that one letter in 2020. I have been having them do my service since I bought car in 2013 and nothing was ever mentioned about this problem . And now problem with door is continuous and I feel it should be taken care of by Ford. You have my VIN # please have someone get back to me on what I should do to have this repaired byford.

The contact owns a 2012 Ford Edge. The contact stated that while driving, the front driver's side door ajar warning light illuminated and the door failed to remain securely latched. The rear driver's side door ajar warning light also illuminated. The vehicle was taken to braden Ford located at 9090 alamo dr, tampa, FL 33619, who replaced the front driver's door latch however, the rear driver's side door latch was not included in the manufacturer service coverage. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 57,000.

2014 Ford Edge. Consumer writes in regards to defective drivers door latch. The consumer stated the door ajar warning light would illuminate intermittently. The door unlatched and opened while the vehicle was being driven.

The contact owns a 2013 Ford Edge. The contact stated that while starting the vehicle or driving at various speeds, both the door ajar warning and the door ajar warning light illuminated for the rear passenger door on multiple occasions. The contact stated that despite shutting the door again, the alarm was still heard and the door ajar warning light remained illuminated. Additionally, the contact stated that the interior lights remained on despite the vehicle being turned off, which led to draining the battery and the vehicle not restarting. An independent mechanic went to the residence to replace the battery. The vehicle was then taken to a local Ford dealer where the rear passenger door latch was replaced. The vehicle was repaired; however, the failure reoccurred. The door ajar warning alarm and warning light were illuminated for the rear passenger door and later caused the battery to drain again. An independent mechanic went to the contact's residence again and the battery was replaced. The vehicle was then taken back to the local dealer where the door latch was replaced again. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.

The contact owns a 2012 Ford Edge. Each time the passenger door was closed, the door ajar indicator illuminated. The door had to be opened and closed a couple of times in order for the warning indicator to go off. The vehicle was taken to boulevard Ford in lewes, delaware where it was diagnosed that the sensor and latch needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact stated that the failure occurred for two months. The VIN was unknown. The approximate failure mileage was 48,676.

The contact owns a 2011 Ford Edge. The contact stated that the door ajar warning indicator illuminated and drained the battery. The vehicle was taken to medved Ford (1404 s wilcox st, castle rock, CO 80104, (303) 688-3137) where it was diagnosed that the rear driver's side door was faulty and the door latch needed to be replaced. The vehicle was not repaired. The contact stated that the front driver's side door latch was previously repaired. The manufacturer was notified of the failure and stated that no recall was associated with the VIN. No further assistance was provided. The failure mileage was 110,000.

The contact owns a 2013 Ford Edge. While driving approximately 20 mph, the interior lighting suddenly illuminated, the driver side door ajar indicator illuminated, and the door chime began to sound. When the contact stopped the vehicle and opened and closed the door, the chime stopped. The failure recurred shortly afterwards. The contact also stated that the failures occurred every day for the past three weeks. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failures and the contact was advised to call NHTSA and file a complaint. The vehicle was not repaired. The approximate failure mileage was 20,200.

The contact owns a 2011 Ford Edge. Upon starting the vehicle, the door ajar warning indicator illuminated and chimed. The contact attempted to lock the doors, but the locks failed. The dealer diagnosed that the latch malfunctioned. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 80,000. The VIN was unavailable.

The contact owns a 2011 Ford Edge. The contact stated that the driver's door failed to latch and remain closed. The door ajar warning indicator illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer stated that the vehicle was not included in a recall and referred the contact to NHTSA. The failure mileage was 110,000.

The contact owns a 2011 Ford Edge. The contact stated that the door ajar sensor was illuminated. The vehicle was taken to the dealer where it was diagnosed that the rear driver side door latch failed and needed to be replaced. The manufacturer advised the contact to file a complaint with NHTSA. The failure mileage was approximately 121,000.

The contact owns a 2011 Ford Edge. The contact stated that while driving at any speed, the driver side door remained open and the door ajar warning light illuminated. The failure was not diagnosed. The manufacturer was made aware of the failure and stated that the failure was covered by the warranty. The failure was not remedied. The failure mileage was approximately 49,000. The VIN was not provided.

(bp missing dealer) tl the contact owns a 2013 Ford Edge. While driving approximately 45 mph, the door ajar warning indicator illuminated and the chime sounded. The "engine on, door open, park car" message flashed on the instrument panel. The contact had to pull over to the side of the road, but the chime continued and the message remained. The contact had to unplug the battery in order to stop the warning indicator and the chime. The vehicle was taken to the dealer where it was diagnosed that the driver side door latch was damaged and needed replacement. The VIN was not included in a recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 68,000.

The contact owns a 2013 Ford Edge. While driving 75 mph, all the instrument panel warning indicators illuminated and the driver side was ajar. The contact had to use excessive force in order to secure the rear passenger door and prevent the dome lights from illuminating. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the latch needed to be replaced. The vehicle was not repaired. The contact stated that the rear passenger door latch was previously repaired, but the failure recurred. The manufacturer was made aware of the failure. The approximate failure mileage was 112,000.

The contact owns a 2011 Ford Edge. The contact stated that the driver's door ajar warning indicator illuminated. The contact stated that the failure was intermittent, but eventually evolved to a consistent failure. The vehicle was taken to the dealer where it was diagnosed that the door latch was defective and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 77,100.

The contact owns a 2013 Ford Edge. While driving 9 mph, the door ajar warning indicator illuminated. After four attempts, the door was securely closed. The contact stated that the failure recurred. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 58,000.

The contact owns a 2011 Ford Edge. The contact stated that the door latch on the front drivers side failed to lock properly. The vehicle was taken to a dealer where it was diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer had been notified of the failure. The failure mileage was 104,500.

The contact owns a 2013 Ford Edge. When the contact opened the door, the door ajar warning indicator remained illuminated. All of the door locks failed to work. The contact stated that the failure occurred for at least six months. The dealer diagnosed that the driver side door latch assembly failed and needed replacement. The vehicle was repaired previously for the same failure. The vehicle was not repaired this time. The approximate failure mileage was 62,948.

The contact owns a 2011 Ford Edge. The contact stated that the door ajar warning indicator remained illuminated even with all the doors closed. In addition, the door did not remain locked after being locked using the key fob. The contact also experienced excessive battery drain due to the failure. The contact had poor visibility due to the warning indicator being illuminated until the vehicle was operated between 25-30 mph. The vehicle was taken to the dealer where it was diagnosed that the latch assembly was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 65,000.

The contact owns a 2013 Ford Edge. While driving various speeds, the door ajar indicator illuminated constantly. The failure caused the battery to die each time. The dealer diagnosed that the door latch assembly failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 30,375.

The contact owns a 2011 Ford Edge. The contact stated that the driver¿s side door caused the door ajar indicator to illuminate, although the door was closed. In addition, the interior lighting remained illuminated and the doors would not lock. The vehicle was taken to the dealer where it was diagnosed that the latch assembly was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 74,000.

The contact owns a 2012 Ford Edge. While driving, all four doors would not lock. The door ajar indicator illuminated. The vehcile was taken to a dealer where it was diagnosed that the door latch assembly needed to be replaced. The vehicle was not repaired. The manfacturer was notifed of the failure. The failure mileage was 94,200.